Mr. Duncan Green Murcia Ingles Academia

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Ingles clases Murcia inglesgarantizado.solicitud esta codificado. 620837894 80 Brookdale Avenue South, Greasby, Wirral, Cheshire, CH49 1SP

Phone no: 0151xxx0298 Mobile no: 077xxxx03173 E-mail: [email protected] D.O.B. 16/03/1991

Kate Rxxxxn-Standing Profile

Experience

I have very good literacy and numerical skills, and can use these skills to help me in a work environment. I can work as part of a team and I can also work on my own and unsupervised. I am willing to learn new skills and I have the ability to acquire new skills. I have the ability to prioritise workloads and act under pressure. I have excellent communication and interpersonal skills. I like communicating with different people and learning more about people. I can make decisions confidently and make sure I use my initiative when making decisions. I am caring and trustworthy and have the ability the motive others. Currently studying a 100 hour TEFL (teaching English to foreign languages) course including 8 specialist certificates. Due to finish January 2010. November 2008 – Current Unisys Insurance Services Operational Support/Customer Service •

Dealing with insurance claims



Dealing with maturity claims, surrender claims, death claims and pensions.



Issuing tax forms



Dealing with customers queries



Using IT packages – Unisure, Microsoft Excel, AWD, Microsoft word



Updating and using spreadsheets



Writing letters to customers



Meeting the needs of TCF



Making sure that deadlines and targets are met



Talking to customers on the telephone

October 2007 – January 2008 Sainsbury’s

Upton, Wirral

Customer Assistant •

Working on the checkout



Dealing with customers face to face



Cash handling



Product knowledge



Working part as a team and on my own

April 2008 – June 2008 Birkenhead High School Junior Department

Birkenhead, Wirral

Teaching Assistant



Helping children with their education including English, Mathematics, Science and Art and Design •

Helping children with reading and writing



Keeping areas clean to a high standard



Making sure they are safe within the playground



Preparing classrooms for lessons



Supporting children: supervising small groups of children while they work

Ingles clases Murcia inglesgarantizado.solicitud esta codificado. 620837894 on a task, helping individual children with their work, listening to them read, helping develop their social skills. • Supporting the teacher: handling routine classroom administrative duties, helping to manage pupil behaviour around the school, dealing with minor accidents, playground/lunchtime supervision.

Education

2002 – 2008 Birkenhead High School, Private school, Wirral

Interests



AS Level Religious Studies – Grade C



AS Level Travel and Tourism – Grade D



AS Level Information Technology – Grade E



GCSE Information Technology – Grade A



GCSE Religious Studies – Grade B



GCSE Art and Design – Grade B



GCSE English – Grade C



GCSE Mathematics – Grade C



GCSE Science Double Award – Grade CC



GCSE Geography – Grade D



Young Enterprise – Distinction Grade

Using computers and the internet, reading, listening to music, socialising with friends, swimming, going to the theatre and music concerts.

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