Ingles clases Murcia inglesgarantizado.solicitud esta codificado. 620837894 80 Brookdale Avenue South, Greasby, Wirral, Cheshire, CH49 1SP
Phone no: 0151xxx0298 Mobile no: 077xxxx03173 E-mail:
[email protected] D.O.B. 16/03/1991
Kate Rxxxxn-Standing Profile
Experience
I have very good literacy and numerical skills, and can use these skills to help me in a work environment. I can work as part of a team and I can also work on my own and unsupervised. I am willing to learn new skills and I have the ability to acquire new skills. I have the ability to prioritise workloads and act under pressure. I have excellent communication and interpersonal skills. I like communicating with different people and learning more about people. I can make decisions confidently and make sure I use my initiative when making decisions. I am caring and trustworthy and have the ability the motive others. Currently studying a 100 hour TEFL (teaching English to foreign languages) course including 8 specialist certificates. Due to finish January 2010. November 2008 – Current Unisys Insurance Services Operational Support/Customer Service •
Dealing with insurance claims
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Dealing with maturity claims, surrender claims, death claims and pensions.
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Issuing tax forms
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Dealing with customers queries
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Using IT packages – Unisure, Microsoft Excel, AWD, Microsoft word
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Updating and using spreadsheets
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Writing letters to customers
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Meeting the needs of TCF
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Making sure that deadlines and targets are met
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Talking to customers on the telephone
October 2007 – January 2008 Sainsbury’s
Upton, Wirral
Customer Assistant •
Working on the checkout
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Dealing with customers face to face
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Cash handling
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Product knowledge
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Working part as a team and on my own
April 2008 – June 2008 Birkenhead High School Junior Department
Birkenhead, Wirral
Teaching Assistant
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Helping children with their education including English, Mathematics, Science and Art and Design •
Helping children with reading and writing
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Keeping areas clean to a high standard
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Making sure they are safe within the playground
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Preparing classrooms for lessons
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Supporting children: supervising small groups of children while they work
Ingles clases Murcia inglesgarantizado.solicitud esta codificado. 620837894 on a task, helping individual children with their work, listening to them read, helping develop their social skills. • Supporting the teacher: handling routine classroom administrative duties, helping to manage pupil behaviour around the school, dealing with minor accidents, playground/lunchtime supervision.
Education
2002 – 2008 Birkenhead High School, Private school, Wirral
Interests
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AS Level Religious Studies – Grade C
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AS Level Travel and Tourism – Grade D
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AS Level Information Technology – Grade E
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GCSE Information Technology – Grade A
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GCSE Religious Studies – Grade B
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GCSE Art and Design – Grade B
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GCSE English – Grade C
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GCSE Mathematics – Grade C
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GCSE Science Double Award – Grade CC
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GCSE Geography – Grade D
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Young Enterprise – Distinction Grade
Using computers and the internet, reading, listening to music, socialising with friends, swimming, going to the theatre and music concerts.