Mohammad Salle Jafar -------------------------------------------------------------------------------------------------------------------------------------------602 1246 Haro Street * Vancouver, BC V6E 1E7 * (604) 629 8966
[email protected] ------------------------------------------------------------------------------------------------------------------------------------------PROFILE lasting
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Dedicated manager with strong work ethic and ability to build
Customer relationship. Solid experience in retail fashion merchandising, sales operation manager, and training and development manager. Experienced in operations management, sales, budget development, stuffing, merchandising and cost control. Able to motivate employees to perform to their maximum potential. Adept at communicating with customer and staff. Exceptional planning skills; adaptable; enjoy new challenges.
EXPERIENCE HIGHLIGHTS Management/Administration * Accountable for budgeting cost, cost control, inventory and shrinkage * Investigate and resolved service complaints, ensuring customer satisfaction and repeat business. * Implemented customer profile and follow ups to increase repeat customer. * Maintaining effective display of merchandise throughout the season. Supervision/Training * Recruiting, hiring, supervised, scheduled and motivated a staff up to 25 Employees. * Trained staff to enhance customer service and increased profit through Suggestive selling. * Improved productivity by initiating system for accountability and by Instituting effective training programs. * Define workload for all associates and assistant manager. * Identifying new way to drive sales through seminars. EMPLOYMENT HISTORY
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CO-MANAGER, RW & CO, Pacific Centre, Vancouver BC ASSISTANT MANAGER, MEXX, Robson, Vancouver BC MANAGER, STERLING, Robson, Vancouver BC
EDUCATION
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ACADEMY OF ART UNIVERSITY, San Francisco CA Bachelor of Science in Interior Design