[email protected] Home: 773.769.3881 6021 North Winthrop # 201 Cell: 773.331.3600

  • June 2020
  • PDF

This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA


Overview

Download & View [email protected] Home: 773.769.3881 6021 North Winthrop # 201 Cell: 773.331.3600 as PDF for free.

More details

  • Words: 374
  • Pages: 2
Diane Cox [email protected] Home: 773.769.3881 6021 North Winthrop # 201 Cell: 773.331.3600 Chicago, Illinois 60660 Objective: To obtain a position within an established organization where any combination of my abilities can be utilized. Qualifications: Dependable, able to provide customer service support using ingenuity. Excellent organizational along with communication skills. Ability to function independently while simultaneously supporting staff members and customers with a customer-friendly demeanor. Experience in both public and private sectors. Experience: Amtrak Inc., Chicago, Illinois 1998-2008 Lead Service Attendant/ Customer Service Representative • Performed complex assignments exercising judgment in evaluation techniques and procedures. • Provide prompt, courteous and efficient lounge and/or dining car service to our passengers. • Complied with all related Amtrak rules, instructions, guidelines and policies in the performance of the duties. • Responsible for the management of inventory of assigned car and accurate revenue accounting. • Responsible for supervising dining car staff to ensure customers were provided with firs-class dining service. • Customer Service problem determination and solving • Receive and service customers request requiring placement, order followup, order changes, and/or order problems to ensure customer satisfaction and efficiency of order processing. Bell+Howell MMT Lincolnwood, Illinois 1992-1998 Electrical/Mechanical Test Inspector • Responsibilities included the preparation and performance of inspection of assembly and test operations on the full line of assembled products, subassembly units and related accessories. • Operations and set-ups • Blueprints and specifications range to complex • Wide variety of measuring tools and diversity of test equipment used. • Responsible for overall daily activities. • Assist in the evaluation and development of materials and processes for potential production application. • Perform electrical and mechanical testing for circuits, packages, and components. Stimsonite, Niles, Illinois

1983-1992

Customer Service Representative • Provide Customer service support and issue resolution • Compiled a daily log of completed reports • Assist in resolution of complex customer problems through discussions with management team • Review, accurately prepare and forward orders to Order Entry with proper and necessary information. • Worked with the Purchasing, Sales Operations, and Accounting Departments to provide and ensure customer satisfaction Education:

Holy Rosary College Institute Graduate 3.5 GPA Saint Mary Catholic High School Diploma

Other: Washington DC President Service and Safety Award along with several other outstanding accomplishments, Monetary Awards and Certificates.

Related Documents

6021
June 2020 1
201
November 2019 44
201
June 2020 25
201
April 2020 36
201
October 2019 53