Mis Vs Dss

Group Decision Support System GDSS is an interactive computer based system that facilitates the solution of unstructured problems by a set of decision making working together as a group. Basically it is extension of DSS and group decision facilitator. Mrs.Shubhalaxmi Joshi

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Characteristics of GDSS Parallel communication to enable every group member to address the issues or to make comments and suggestions simultaneously. Automated record keeping by anonymously recording each comment that is entered into the PC by the group members Mrs.Shubhalaxmi Joshi

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GDSS… Anonymous inputs without identifying the source of inputs to enable group decision maker to concentrate on the merits of input without considering who gave it.

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Components of GDSS Hardware Software People and Procedures

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GDSS configuration Database

Model base GDSS Processor

Access to Internet/ Intranet

Dialogue Manager

GDSS software External Database access

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External Database 5

Executive Information System(EIS/ESS) It is also called as Executive information system. It is a new decision –facilitating technology. Support decision making process at the Top management level. Top management executives takes support of this system while Mrs.Shubhalaxmi Joshi 6 making strategic decisions.

EIS/ESS Definitions EIS is computer based information system that supports information needs of top executives.This system combines the decision makers imagination and judgment with the computer`s ability to store,retrieve,manipulate,compute and report internal and external information.Mrs.Shubhalaxmi Joshi 7

ESS Definition It is a comprehensive executive information system that goes beyond the EIS to include communications,office automation,analysis support and intelligence.

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Characteristics of ESS/EIS • Flexible and ready to use • Provides correct,timely,relevant and timely information. • Contains user friendly interfaces such as GUI. • Provides secure,reliable and confidential access. Mrs.Shubhalaxmi Joshi

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Cont… It is customized tailor made to suit the management style It can help with the situations where that have high degree of risk or uncertainty. Supports access to external database It has capabilities like drill down,exception reporting and Mrs.Shubhalaxmi Joshi 10 critical success factors.

Advantages of ESS/EIS It facilitates the attainment of organizational objectives. Increases communication capability and quality. Improves the users productivity by enabling more effective decision making. Allows anticipation of problems Mrs.Shubhalaxmi Joshi

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Advantages Facilitates better strategic planning. Helps in finding out the cause of the problem in a root cause analysis Meets the needs of executives in time effective and time efficient manner. Mrs.Shubhalaxmi Joshi

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Expert System An expert system is a computer programme that represents and reasons with knowledge of some specialist subject with a view to solving problems or giving advice. It uses domain specific methods that are plausible as well as following procedures that are algorithmic. Mrs.Shubhalaxmi Joshi 13 It retains flexibility.

Characteristics of Expert System Ability to explain suggested decisions. Ability to draw conclusions from complex relationship. Ability to provide portable knowledge. Ability to deal with certainty. Not widely used or tested Mrs.Shubhalaxmi Joshi Inability to deal with Mixed

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Cont…. Limited to relatively narrow problems Difficult to maintain Inability to refine own knowledge base.

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Capabilities of Expert system Saving human expert time Saving on maintenance and updating of the knowledge base Capturing the expertise Codifying expertise Duplicating and transferring the expertise. Mrs.Shubhalaxmi Joshi

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Artificial Intelligence This is the technology which facilitates the applications of computers to the areas that require knowledge, understanding, perception,reasoning,understanding and cognitive abilities which distinguishes human behavior from machines like computers. It is branch of computer science that is concerned with the automation of intelligent behavior. Mrs.Shubhalaxmi Joshi 17 It is series of related technologies that

Components of AI

Heuristic search

Modeling And representation

AI Tools

Reasoning

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AI applications Manufacturing,production and planning. Project management Factory management Financial management Portfolio management Diagnosis and trouble shooting CriminologyMrs.Shubhalaxmi Joshi

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AI CANVAS Expert system Neural network Robotics Speech recognition Intelligent agents Vision recognized system Learning systems Mrs.Shubhalaxmi Joshi

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