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DIGITAL SIGNAGE AT THE POINT-OF-SALE : Business models that work Examples of business models and ROI
Who is Mirane ? • • •
The French leader in Digital Signage A team of 30, 100% dedicated to Digital Signage Three founding partners : – – –
Cyril Michel (CEO), Laurent Bolzon (Sales and Marketing) Olivier Garosi (R&D)
Software Developments and new technologies Researches
Specialist of infrastructure Management : Purchase, Installation, Maintenance
Advertising digital Agency Digital production, Assistance & Measurement
Mirane and Digital Signage •
« To make the communication and the exchange between the brand and their clients more efficient »
Captive Marketing
Interact
Participative Marketing
Transact
Image / Sound / Smell
Bluetooth / Mobile Phone (voting, downloading, gaming) Monitoring customer behaviour
Payment by Mobile Phone Electronic voucher Loyalty
Attract
Transactional Marketing
A few clients:
A few clients : brands
International implementations
Algeria Australia Austria Belgium Canada Caribbean Czech Republic Denmark United Kingdom Germany Italy Netherlands Mexico Morocco Russia Spain United States
> 10 000 screens on 5 continents powered by
DIGITAL SIGNAGE AT POS Business models that work
Case study 1: supermarkets •
How Retail Chains benefit from Digital Media:
– Walmart : a prices comparer in the entrance of the store – Géant Casino : a complete RetailTV concept throughout the store – Leclerc : an out of door TV concept on check outs with a captive audience (3000 screens powered by Mirane installed in these three retailers)
Case study 1: supermarket
Three possible objectives : • Create a source of advertising revenue -> € • Increase sales • Modernize Image / enhance value for the brand and the retailer
How to classify audiences? • Mass audience – Public : on the move – Where : public places and transit areas (eg stations, outdoor sites, shopping malls) – Mass audience VS digital signage : • Messages have to be short with a big impact which improves their recall • OTS is strong thanks to a large diverse public audience
• Retail audience – Public : every type of public (fixed, captive, on the move) – Where : at the Point of Sale, in a line, close to the product – Retail audience VS digital signage : • Double impact for the brand between the advertising on the screen and the packaged product • Direct line between the action on the screen and the act of buying of the customer
•
Captive audience – – –
Public : attentive, ideally fixed Where : waiting room / queues Captive audience VS digital signage : • •
Possibility to broadcast longer messages concerning the brand or advertising High content recall
Business models that work : ROI per Audiences in a supermarket Attract
Interact
Captive Marketing
Participative Marketing
Transact Transactional Marketing
AUDIENCES
I N V E S T M E N T
Captive audience at checkout
Mass audience
Retail audience
Third party Advertising
XXX
XXX
XX
XIncrease of sales
0
X
XXX
Image / Brand enhanced
XXX
XX
X
Case study 2: Walmart addressing a mass audience
•
Walmart – Bodega Aurrera –
Audience type : mass audience
–
Investment : one or two price comparers at the stores entrance. 300 stores equipped
_
ROI: provision of real time valuable information to customers showing how Walmart is cheapest among competing supermarkets
Case study 3: Castorama addressing a retail audience
•
Castorama (KingFisher Group) –
Audience type : retail audience (aisles)
–
Objectives : to sell advertising, to increase sales, to enhance the retailer’s image
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Characteristics : multichannel TV concept throughout the entire outlet. 30 screens per store. 14 equipped with cameras.
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Image recognition and customer behaviour analysis
Case study 4: Société Générale addressing a captive audience •
Société Générale –
Audience type : captive audience
–
Objectives : Inform about the bank’s own services and financial products, alleviate the negative experience of waiting in a line
–
500 branches equipped
Case study 5: BBva Bancomer adressing a captive audience •
Bancomer –
Audience type : captive audience
–
Objectives : generate revenues through external advertising and alleviate the negative experience of waiting in line
–
1500 branches equipped or planned
Your Keys to a winning business model •
Know your needs. Know your audience
•
Work with a one-stop shop partner
•
Three possible objectives : – generate revenues, – increase your sales, – enhance your image
•
Any one may justify your investment
m .c o ne ir a .m w w w
CONTACT Mirane Bordeaux
Mirane Paris
16 rue du 8 mai 1945 33150 Cenon Tél.:+33(0)5 57 77 12 15 Fax.:+33(0)5 57 77 34 90
Tour CIT – 3 rue de l’arrivée 75015 Paris Tél.:+33(0)1 43 35 02 81 Fax.:+33(0)1 40 47 85 14