MANAGEMENT INFORMATION & CONTROL SYSTEM CHAPTER :: 1 •
SYSTEM RELATED CONCEPTS :1. SYSTEM BOUNDARY 2. SYSTEM ENVIRONMENT 3. SUB-SYSTEMS
•
TYPES OF SYSTEM :1. DETERMINISTIC AND PROBABILISTIC SYSTEM 2. OPEN AND CLOSED SYSTEM 3. ABSTRACT & PHYSICAL SYSTEM
•
SUB-SYSTEM CONCEPTS :1. SYSTEM DECOMPOSITION 2. SYSTEM INTERFACE 3. SYSTEM SIMPLIFICATION 4. SYSTEM STRESS 5. SYSTEM ENTROPY
•
CHARACTERISTICS OF INFORMATION :1. TIMELINESS 2. RELEVANCE OR PURPOSE 3. MODE AND FORMAT 4. REDUNDANCY 5. ACCURACY 6. FREQUENCY 7. COMPLETENESS 8. VALIDITY 9. RELIABILITY 10. QUALITY 11. COST BENEFIT ANALYSIS
•
DIMENSION OF INFORMATION :1. COST BENEFIT ANALYSIS (ECONOMIC) 2. BUSINESS DIMENSION 3. TECHNICAL DIMENSION
•
TYPES OF BUSINESS INFORMATION SYSTEM:1. TRANSACTION PROCESSING SYSTEM 2. MANAGEMENT INFORMATION SYSTEM 3. DECISION SUPPORT SYSTEM 4. EXECUTIVE INFORMATION SYSTEM 5. EXPERT SYSTEM
CHAPTER :: 2 •
TRANSACTION PROCESSING CYCLE :1. REVENUE CYCLE 2. EXPENDITURE CYCLE 3. PRODUCTION CYCLE 4. FINANCE CYCLE
•
COMPONENTS OF TRANSACTION PROCESSING CYCLE :1. INPUTS 2. PROCESSING 3. STORAGE 4. OUTPUT
CHAPTER :: 3 •
CONCEPTS OF MIS :1. MANAGEMENT (PLANNING,ORGANIZING,INITIATING,CONTROLLING) 2. INFORMATION 3. SYSTEM
•
CHARACTERISTICS OF AN EFFECTIVE MIS :1. MANAGEMENT ORIENTED 2. MANAGEMENT DIRECTED 3. NEED BASED 4. EXCEPTION BASED 5. INTEGRATED 6. COMMON DATA FLOWS 7. LONG TERM PLANNING 8. MODULARITY (SUB-SYSTEM CONCEPT) 9. COMMON DATA BASE 10. COMPUTERIZED
•
MISCONCEPTIONS ABOUT MIS :1. MIS IS RELATED ONLY WITH COMPUTERS 2. MORE DATA MEANS MORE INFORMATION 3. ACCURACY IS OF PRIME IMPORTANCE
•
PREREQUISITES OF AN EFFECTIVE MIS:-
1. 2. 3. 4. 5.
DATABASE QUALIFIED SYSTEM AND MANAGEMENT STAFF SUPPORT OF TOP MANAGEMENT CONTROL AND MAINTENANCE OF MIS EVALUATION OF MIS
•
CONSTRAINTS IN MIS :1. NON AVAILABILITY OF EXPERTS 2. PROBLEM OF SELECTING THE SUB-SYSTEM— 3. NO STANDARDISATION OF MIS 4. LACK OF COOPERATION FROM STAFF 5. HIGH TURNOVER OF EXPERTS 6. DIFFICULTY IN QUANTIFYING BENEFITS OF MIS
•
EFFECT OF USING COMPUTER BASED MIS:1. FAST & TIMELY DATA PROCESSING 2. MORE COMPREHENSIVE INFORMATION 3. PROMPT AND EASY RETRIEVAL OF INFORMATION 4. BETTER INTEGRATION OF SUB-SYSTEMS OF BUSS. ORG. 5. INCREASES THE EFFECTIVENESS OF INFORMATION SYS. 6. INCREASE SCOPE OF USE OF INFORMATION SYS. 7. SCOPE OF ANALYSIS WIDEN 8. INCREASES COMPLEXITY OF SYSTEM DESING AND OPERATION
•
LIMITATIONS OF MIS :SEE PAGE ::-36
•
INFORMATION NEEDED IN MANAGEMENT PROCESS :1. INFORMATION REQ. FOR PLANNING (ENVIRONMENT,COMPETITOR,INTERNAL) 2. INFORMATION REQ. FOR ORGANIZING FUNCTION 3. INFORMATION REQ. FOR INITIATING FUNCTION 4. INFORMATION REQ. FOR CONTROL FUNCTION
•
FACTORS ON WHICH INFORMATION REQ. DEPENDS :1. OPERATIONAL FUNCTION (PRODUCTION,FINANACE,MARKETING) 2. TYPE OF DECISION MAKING STRUCTURED (PROGRAMED) UN-STRUCTURED (NON-PROGRAMED) SEMI- STRUCTURED 3. LEVEL OF MANAGEMENT TOP (STRATEGIC) MIDDLE (TACTICAL) LOWER (SUPERVISORY)
SEE PAGE :: 40-42