Melissa Maxson Resume [1]
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Melissa Maxson 921 West 9th Street Boone, Iowa 50036 (515) 298-3422 [email protected]
Sales Management Training Customer service professional offering diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity.
Education Kaplan University Bachelor of Applied Science: Business Management Graduation Date: January 2009 Hamilton College Associate of Applied Science: Business Administration Marshalltown Community College Associate of Arts: Early Child Development
Urbandale, Iowa July 2007-January 2009 Urbandale, Iowa July 2007 – September 2007 Marshalltown, Iowa August 1997 – May 2000
Skills Communication Leadership Multi-Tasking Training
Customer Service Quality Performance Organization Team Building
Microsoft Office Proactive Thinking Problem Solving Critical Thinking
Externship Experience Boone County Care Boone, Iowa 2008 • Copies • Research 1. Back ground checks 2. council board 3. child abuse • Answer phone calls • Board Meets • Seminar
November 2008-January
Work History Orscheln’s Cashier Thiesen’s Department Manager • Assisted customer • Organized merchandise • Prices verified
Boone, Iowa August 2007 – April 2009 Ames, Iowa September 2006 – July 2007
•
Managed group
Wal-Mart Department Manager • Assisted customer • Organized merchandise • Prices verified • Managed group Sales Associate • Started self • Assisted customers • Back up cashier • Price verified Cashier • Assisted customers • Check customers out
Boone, Iowa June 2006 – September 2006
October 2004 – June 2006
October 2003 – October 2004
Sales Management Training Customer service professional offering diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity.
Education Kaplan University Bachelor of Applied Science: Business Management Graduation Date: January 2009 Hamilton College Associate of Applied Science: Business Administration Marshalltown Community College Associate of Arts: Early Child Development
Urbandale, Iowa July 2007-January 2009 Urbandale, Iowa July 2007 – September 2007 Marshalltown, Iowa August 1997 – May 2000
Skills Communication Leadership Multi-Tasking Training
Customer Service Quality Performance Organization Team Building
Microsoft Office Proactive Thinking Problem Solving Critical Thinking
Externship Experience Boone County Care Boone, Iowa 2008 • Copies • Research 1. Back ground checks 2. council board 3. child abuse • Answer phone calls • Board Meets • Seminar
November 2008-January
Work History Orscheln’s Cashier Thiesen’s Department Manager • Assisted customer • Organized merchandise • Prices verified
Boone, Iowa August 2007 – April 2009 Ames, Iowa September 2006 – July 2007
•
Managed group
Wal-Mart Department Manager • Assisted customer • Organized merchandise • Prices verified • Managed group Sales Associate • Started self • Assisted customers • Back up cashier • Price verified Cashier • Assisted customers • Check customers out
Boone, Iowa June 2006 – September 2006
October 2004 – June 2006
October 2003 – October 2004
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