Matrix
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MATRIX OF SELECTED COMMUNICATION METHODS FOR DOING BUSINESS IN VIETNAM AND POSSIBLE FACTORS AFFECTING THEM (RESULTS OF INTERVIEWS AND OBSERVATIONS OF 14 COMPANY MANAGERS AND KEY INFORMANTS IN VIETNAM) Methods/ factors affecting the adoption Political, legal
Present methods (face-to-face meeting, fax, phone) No special impact
Electronic Bulletin Board System (BBS)
E-mail services
Govt. presently satisfied that approved information is disseminated & exchanged
Govt. presently satisfied that approved information is disseminated & exchanged
Economic Technological
Existing technology suitable
Present infrastructure can be used in the short term requires some additional investment
Present infrastructure can be used in the short term. Requires larger additional investment & training
Social-cultural
Asian society in transaction from centrally planned market based economy
Serious concerns as to the ultimate security of information
Corporate cultural changes to reflect a more cooperative team work concept of business
Organisational (human resource, structure)
Suited to a centralised system, little innovation & motivation apparent
Minor changes required to organisational structure
Minor changes in departmental structure need specialised IT department
Corporate Intranet facilities for business with limited access to the Internet Govt. approved appointment of the Internet service provider meets its needs, legal regulations required Requires major investment by Govt. & commercial organisations in IT infrastructure, hardware, software & training. Security needs of the organisation Corporate cultural changes to reflect a more cooperative team work concept of business, language barrier IT human resource required; substantial change in organisation structure; centralised IT management;
Fully Internet connection for trade, through Trade Points and Electronic Trading Opportunity Under the Govt. consideration for connection; substantial change Govt. attitude toward information exchange; legal regulations on Internet use required Requires further investment and training by Govt. companies in infrastructure software & training. Security needs of the organisation
Wide Area Networks (WANs) & Electronic Data Interchange (EDI)
Corporate culture; “team work” concept; business skill; self-confidence; selfdiscipline; language barrier, short vs long term orientation Further change required in organisation; decentralisation control; operational integration through IT.
Corporate culture; “team work” concept; business skill; system confidence; business professionalism; short vs long term orientation; collectivism vs individualism Business process reengineering; IT decentralisation required.
Under the Govt. consideration for connection; legal regulations on Internet use; standardisation of business documents etc. required. Large investment from both companies & the Govt. in IT infrastructure; synergy of participants (customs, insurance, transport, banks)
Present methods (face-to-face meeting, fax, phone) No special impact
Electronic Bulletin Board System (BBS)
E-mail services
Govt. presently satisfied that approved information is disseminated & exchanged
Govt. presently satisfied that approved information is disseminated & exchanged
Economic Technological
Existing technology suitable
Present infrastructure can be used in the short term requires some additional investment
Present infrastructure can be used in the short term. Requires larger additional investment & training
Social-cultural
Asian society in transaction from centrally planned market based economy
Serious concerns as to the ultimate security of information
Corporate cultural changes to reflect a more cooperative team work concept of business
Organisational (human resource, structure)
Suited to a centralised system, little innovation & motivation apparent
Minor changes required to organisational structure
Minor changes in departmental structure need specialised IT department
Corporate Intranet facilities for business with limited access to the Internet Govt. approved appointment of the Internet service provider meets its needs, legal regulations required Requires major investment by Govt. & commercial organisations in IT infrastructure, hardware, software & training. Security needs of the organisation Corporate cultural changes to reflect a more cooperative team work concept of business, language barrier IT human resource required; substantial change in organisation structure; centralised IT management;
Fully Internet connection for trade, through Trade Points and Electronic Trading Opportunity Under the Govt. consideration for connection; substantial change Govt. attitude toward information exchange; legal regulations on Internet use required Requires further investment and training by Govt. companies in infrastructure software & training. Security needs of the organisation
Wide Area Networks (WANs) & Electronic Data Interchange (EDI)
Corporate culture; “team work” concept; business skill; self-confidence; selfdiscipline; language barrier, short vs long term orientation Further change required in organisation; decentralisation control; operational integration through IT.
Corporate culture; “team work” concept; business skill; system confidence; business professionalism; short vs long term orientation; collectivism vs individualism Business process reengineering; IT decentralisation required.
Under the Govt. consideration for connection; legal regulations on Internet use; standardisation of business documents etc. required. Large investment from both companies & the Govt. in IT infrastructure; synergy of participants (customs, insurance, transport, banks)
