Maruti Udyog Limited
Introduction
Largest Passenger Car Company. Operates through 562 outlets in 372 Towns. Had a turnover of Rs. 147,043 millions with the total expenditure of Rs. 134,323 millions. MUL is known for its flat organizational structure
Sales of Maruti Udyog Limited
Sales and Growth of MUL
Relevance of Fayol’s 14 Principles of management in industry
Fayol’s 14 principles of management: -Division of labor -Authority -Discipline -Unity of command -Unity of direction -Subordination of Individual Interest to the common good -Remuneration -Centralization -The Hierarchy
Cont
-Order -Equity -Stability of Staff -Initiative -Esprit de Corps
Policies followed by Maruti
Vision Values HR Vision Culture Building Initiatives Focus on effective management process HR Initiative Leadership Appraisal and Rewards Suggestion scheme and quality circles Employee engagements
Organizational Structure
Departments
Finance Department . Delivery Department. Customer Care Department . Accessories Department . Insurance Department . Human Resource Department .
Human Resource Structure
Recruitment Policy
Transparent Recruitment & Selection process Recruitment on an All India Basis – no sectoral or region specific Recruitment of Best available Talent in the Country Engineers – CAMPUS - IITs/RECs/Rorkee/HBTI ALL-INDIA TEST MBAs – IIMs/XLRI CAs - Rank Holders Technicians - ITI’s diploma holders after All India Exam & Apprenticeship In MUL Lateral Entry for Experienced Professionals Succession Planning. Vacancy - based
Training & Development
Annual Training Plan (All Levels). Training customized to meet Organizational Objectives. Technical Training on latest Technologies abroad at SMC,Japan. Overseas Training. R & D Training (Research on New Technologies).
Motivation Trust
Acivement
Confidenc e
Commitment
Energy
Action
Building Blocks of Performance. One every Phase we can observe the lack and accordingly motivate on that part
Passion to Win
Ownership
Appraisals & Rewards Appraisals
New Appraisal System based on KRAs & Targets Review of Targets at regular Intervals. People Development an important KRA.
Rewards
Promotions based on Performance Productivity & Profit-linked Incentive Schemes Training including Long-term SMC Japan Trg. Highest paid workforce in the Industry, if not the Country.
Challenges Of Management
Sourcing the talent pool and retain them in organization. Motivating people in terms of Business / Skill / Performance. Enhancing employee performance and encouraging them for better performance. Conflict resolution among inter department, interpersonal conflict on the win-win situation. Cope with the internal / external Environment. Maintain the Brand image as company or product among society.
Resolving Organizational Conflicts
Analyze the issue of conflicts between the two people or parties. Finding the fact pertaining the issue. After finding fact make an discussion within group people and one or two persons sit there as neutral one. After knowing the fact use the negotiation skill and given the room to both parties to negotiate. Create a situation in which both parties make win-win situation. That is the best way to resolve the CONFLICT.
Thank You!!!