Market Intelligence Template - July 2007
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MARKET INTELLIGENCE REPORT INTRODUCTION
CAPACITY AND VOLUME OF COMPETITORS While the importance of competitor hospitals’ volume data for estimating and monitoring the market share of the AKUH cannot be over emphasized, reliable data on competitors’ volume is difficult to capture. The Marketing Department gathers price data on some common tests, procedures and surgeries on telephone by presenting ourselves as patients because this information is generally available with frontline staff of competitors’ hospital. This approach however is not compatible for gathering volume data. Usually information on prices, quality and features of competitors’ services is obtained by using the ‘mystery shopper’ method. Although, this method helps in generating basic information, however, some of the flaws include unreliable information on competitor volumes. The major reason for scarcity of hospital volume data in Pakistan is that information on revenue and volume is considered confidential and access to this information is restricted to only senior leadership of competitor hospital. The recently published article “The Cost of Falling Ill” confirms that even the correct pricing information is not available on other hospital websites. For this reason, the staff members of AKUH Marketing Department, to some extent, can extract limited volume data by intelligently socializing with faculty and staff of other hospitals. Based on volumes, Liaquat National Hospital (LNH) and Dr. Ziauddin Hospital can be considered as AKUH’s closest competitors. However, there are 3 to 4 major competitors for each service. For example, Cath Lab services are available at Tabba Heart Institute, Orthopaedic Medical Institute (OMI) and National Medical Center (NMC). Similarly, major competitors for cataract surgery are Al-Ain Institute of Ophthalmology, Shehzad Eye Clinic and Akhtar Eye Hospital. These service-based competitors are identified by the public (self pay and corporate) including general perception among faculty members mainly on the basis of clinical quality. Hence, there is no single hospital in the city which can be considered as major competitor offering all services under one roof. While there is a high degree of variation in service-based competitors, the competition can nonetheless be classified into five broad categories: CATEGORY ‘A’ – Private Tertiary Care Hospitals providing comprehensive services Existing Competitors
This category includes Liaquat National Hospital (LNH) an 850 bed hospital, Dr. Ziauddin Hospital a 350 bed facility and Baqai University Hospital. No new entrants have emerged in this category in the last few years. LNH and Ziauddin Hospital are primarily considered as competitors and continue to provide best value for money to the lower and middle income groups. The charges are relatively lower as compared to AKUH and the medical treatment and outcome is generally good. These hospitals also hold a major share of the corporate patient market due to a heavily discounted charge structure offered to large employers and insurance companies.
Due to its geographical location, Dr. Ziauddin Hospital continues to be a popular choice for patients residing in Karachi - District North. LNH has been focusing on improving its quality and range of services over the last 3-4 years and poses a significant threat to AKUH. Recent developments at LNH includes improved ambiance, introduction of a new wing for executive rooms, well-designed consulting clinics and operating rooms, evening consulting clinics with premium charges, state-of-the art lithotripter, executive clinic and 64 slice CT Scanner capable of performing coronary CT. Expected Competitors 1. Creek City Healthcare Complex
A new entrant expected to emerge in this category is Creek City Healthcare Complex, a joint project of Defence Housing Authority, MAS Associates (a local company) and International Hospital Group (a UK based hospital management and consulting group). The Hospital is planned to be a 300 bed tertiary care facility on a 16 acre campus located in D.H.A. Phase-8 catering to the high-income groups and elite class providing a choice for international patients from UAE, UK and Canada who seek comfort and personalized care. According to the Hospital’s management, Phase-1 of the hospital will be operational by the end of year 2008. However, the ground-breaking at the declared site is yet to occur. In the event that plans for establishing this hospital materialize, this hospital may compete for the high income group currently being served by AKUH and a few other specialized facilities. AKUH may face tough competition in retaining this segment of its market in future. 2. Hospital in DHA Islamabad in collaboration with Harvard Medical International
3. JPMC Medical Tower
4. Shaukat Khanum Cancer Hospital Shaukat Khanum Cancer Hospital is gradually increasing its services in Karachi and intends to build a second Shaukat Khanum Cancer Hospital facility on the under construction Link Road. The hospital facility on Link Road is expected to be operational in the next 5 years. Recent addition to services available in Karachi include a Referral Desk and Outpatient Clinic on Shara-e-Faisal near P.E.C.H.S. The main objective of the clinic is to screen and filter patients suffering from cancer so that the desired category of patients can be referred to the Hospital in Lahore for treatment. Future plans include establishing a state-of-the-art, cancer diagnostic facility offering Laboratory and Radiology services in D.H.A. Phase 7, Karachi which is expected to be operational by 2009 - 2010.
CATEGORY ‘B’ - Private Hospitals with focus on high-margin services Existing Competitors:
NMC, OMI and Park Lane provide relatively better quality and have an excellent panel of consultants and are able to attract patients from middle to high income groups. The charges of these hospitals are quite comparable to those of AKUH, but these hospitals due to their smaller size and lower overhead expenses are able to provide relatively better personalized care and discounts.
Expected Competitors: South City Hospital will be a major threat for market share from Clifton and Defence. The scheduled Phase-2 of the Hospital is expected to be completed in 2007 and will result in expansion of inpatient facility to a total of 80 beds. Other services planned in this phase are a fully-equipped ER and Cath Lab. Other competitors in this category could include new entrants or existing hospitals after improvements and expansion in services. CATEGORY ‘C’ - Single Specialty Hospitals Existing Competitors: This category includes hospitals offering a single specialty ranging from Ophthalmology and Dental Services to Cardiac Surgery, Orthopaedics and Urology. Popular hospitals in this category include Akhtar Eye Hospital, AlAin Institute of Ophthalmology, Hashmani Hospital, Kidney Centre, A.O. Clinic, Tabba Heart Institute, etc.
Tabba Heart Institute due to its state-of-the-art facility and equipment is a threat to AKUH’s Cardiology and Cardiac surgery services. Charges at Tabba for Cardiac surgery are approx. 30 - 40% lower than AKUH. In addition, 40% of the beds at Tabba Hospital are supported through welfare by the Tabba Group and other Memon welfare agencies. These factors give the Hospital a formidable edge in competing for patients belonging to the lower and middle income groups.
Tabba Heart Institute due to its state-of-the-art facility and equipment is a threat to AKUH’s Cardiology and Cardiac surgery services. Charges at Tabba for Cardiac surgery are approx. 30 - 40% lower than AKUH. In addition, 40% of the beds at Tabba Hospital are supported through welfare by the Tabba Group and other Memon welfare agencies. These factors give the Hospital a formidable edge in competing for patients belonging to the lower and middle income groups. Expected Competitors: Entry in this category is relatively easy due to lower infrastructure costs and many new entries can be expected in the coming years. CATEGORY ‘D’ - Welfare / Community Hospitals Existing Competitors: Welfare and community hospitals play a significant role in providing the population with cheaper medical alternatives. Some of these hospitals such as Sindh Institute of Urology and Transplant (S.I.U.T.) also offer excellent quality, while the quality of others depends on the funding resources available to the hospital. Patel Hospital is a tertiary care, welfare hospital located in Gulshan-e-Iqbal. The hospital provides an excellent option to good quality care with experienced consultants catering to lower and middle income groups. Low-cost emergency and consultation services attract a large number of patients. The Hospital also offers a Burn Unit facility in addition to Cardiology, Cardiac Surgery and Intensive Care services. Other popular hospitals in this category include Chiniot General Hospital, Kharadar General Hospital, Islamic Mission Hospital, Memon Hospital, and Bantva Memon Hospital etc. Expected Competitors: This is a growing category and one of the entries within the next few years will include Memon Medical Institute, a 300 bed tertiary care hospital located in Safura Goth - a new development located approx. 10 kms. from Nipa Chowrangi. CATEGORY ‘E’ - Government Hospitals Existing Competitors: Recent initiatives taken by the Local and Federal Government to improve the Health care sector through aggressive reforms in large public hospitals like Jinnah Postgraduate Medical Center (J.P.M.C.), National Institute of Cardiovascular Diseases (N.I.C.V.D.), National Institute of Child Health (N.I.C.H.) and Civil Hospital could result in improvement of services and quality offered by these facilities. KIRAN is an example of a wellmanaged Government owned Institute offering cost intensive services like Radiotherapy free of charge to a large number of patients. N.I.C.V.D. is an example of a Government Hospital catering to both affording and nonaffording class by offering a differential pricing and service strategy. A recent entrant in this category is Karachi Institute of Heart Diseases (K.I.H.D.), a 350 bed Cardiac Hospital located in Federal B. Area with 120 operational beds. The hospital is currently offering Cardiology services only without an Operating room at exceptionally subsidized rates to over 250 outpatients daily. Expected Competitors: If the recent reforms initiated by the Government are successful, it will have a positive effect on the quality of treatment and many additional patients would opt for cost effective options, hence, higher utilization of such hospitals.
CATEGORY- A HOSPITALS INVENTORY
Key indicators Patient Accommodation Total Number of Beds
This category includes privately owned tertiary care hospitals
LNH
ZIAUDDIN
Baqai University Hospital
770
350
390
4
9 163
VIP Private, A/C
145
15
Semi-Private, A/C
289
40
General Ward
144
185
187
Incubator + Cot
12
10
6
Cardiology
X
X
X
Cardio-thoracic Surgery
X
X
X
Dermatology
X
X
X
Endocrinology
X
X
X
ENT
X
X
X
Family Medicine
X
X
X
Gastro-enterology
X
X
X
GI Endoscopy
X
X
X
General Medicine
X
X
X
General Surgery
X
X
X
Gynecology and Obstetrics
X
X
X
Hematology
X
X
X
Nephrology
X
X
X
Neurology
X
X
X
Neuro Surgery
X
X
X
Oncology, Radiation
X
X
X
Oncology
X
X
X
Ophthalmology
X
X
X
Clinics
11/25/2009
CATEGORY- A HOSPITALS INVENTORY
Key indicators
This category includes privately owned tertiary care hospitals
LNH
ZIAUDDIN
Baqai University Hospital
Orthopedics
X
X
X
Pediatrics
X
X
X
Pediatric Surgery
X
X
X
Psychiatry
X
X
X
Respiratory Medicine
X
X
X
Rheumatology
X
X
X
Urology
X
X
X
Vascular Surgery
X
X
X
X
X
X
Emergency Services Specialized Care Areas Burn Unit
X
Daycare
X
X
X
ICU
X
X
X
Lithotripsy
X
X
X
Operation Theatres
X
X
X
Physiotherapy
X
X
X
Renal Dialysis
X
X
X
Ventilators
X
X
X
Intensive Care [Cardiac; Neuro; other specialized]
X
X
X
NICU
X
X
X
Allergy
X
X
Epilepsy
X
Health Check Up
X
X
Out Patient Department [Free / Subsidized]
X
X
Pain Management
X
Speech Therapy
X
Special Clinics
X
11/25/2009
CATEGORY- A HOSPITALS INVENTORY
Key indicators
This category includes privately owned tertiary care hospitals
LNH
ZIAUDDIN
Baqai University Hospital
Radiology
X
X
X
Color Doppler
X
X
X
CT Scan
X
X
X
Mammography
X
X
X
MRI
X
X
X
Nuclear Radiology
X
X
Interventional Radiology
X
Diagnostics Imaging
Neuro Physiology EEG
X
X
X
EMG
X
X
X
ECG
X
X
X
2 D Echo
X
X
X
Thallium Scan
X
X
Stress Test
X
X
X
Cardiac Catheterization Lab
X
X
X
Cardiac Surgery
X
X
Non-Interventional Cardiology
Interventional Cardiology/ Cardiac Surgery
Pathology Certain specialized Certain specialized tests tests being referred being referred to AKUH to AKUH (e.g. (e.g. Biopsy) Biopsy) Biochemistry
X
X
X
Hematology
X
X
X
Histopathology
X
X
X
Microbiology
X
X
X
Virology
X
X
X
Other Audiometry
X
Pulmonary Function Tests
X
11/25/2009
CATEGORY- A HOSPITALS INVENTORY
Key indicators
This category includes privately owned tertiary care hospitals
LNH
ZIAUDDIN
X
X
Cardiac
X
X
Dentistry General
Baqai University Hospital
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition
X
X
X
Orthodontia
X
X
X
Periodontia
X
X
X
Prosthetic dentistry
X
X
X
Other, specialized
X
X
X
X
X
X
X
X
Support Services Pharmacy Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic
X
Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director
Imam Hasan Kazmi
Dr. Asim Hussain
Dr. Mohammad Qamar Khan
Dr. Asim Hasan Dr. Yousaf Sattar
Deputy Medical Director Administrator
Dr. Ali Azmat Abdi
Dr. Shaif Ilyas
Stadium Road
Clifton, Karachi.
Nazimabad-6,
Karachi
North Nazimabad , Karachi.
Karachi
Email Address
[email protected]
[email protected]
[email protected]
Telephone No.
111-456-456
6648237
6618396, 6618385
6640670
6617968
Address
Fax No. Contact Person Telephone / Ext / Dept.
4938386 Kashif / Saadia Information Dept.
Mohammad Aamir / Fehmeeda Amjad Ali (P.A.), Javed (Cardiology) ext. 340
6687266 / 277
11/25/2009
INVENTORY
Key indicators
CATEGORY- B HOSPITALS
CATEGORY- B HOSPITALS
This category includes private hospitals focusing on high margin services
This category includes private hospitals focusing on high margin services
Anklesaria Hospital
Ashfaque Memorial Hospital
Habib Medical Centre
Hill Park General Hospital
Karachi Adventist Hospital
Midciti Hospital
National Medical Centre
OMI
PECHS Trauma & General Hospital
128
100
103
112
183
62
79
100
37
Patient Accommodation Total Number of Beds VIP
16
3
8
8
5
6
12
15
2
Private, A/C
41
16
30
46
20
15
33
40
5
Semi-Private, A/C
36
32
14
32
9
12
13
20
6
General Ward
29
35
25
8
144
12
4
10
10
12
11
4
4
4
2
4
4
X
X
X
X
X
X
X
X
X
X
X
Dermatology
X
X
X
X
X
X
X
X
Endocrinology
X
X
X
X
X
X
ENT
X
X
X
X
X
X
X
X
Family Medicine
X
X
X
X
X
X
X
Gastro-enterology
X
X
X
X
X
X
X
X
GI Endoscopy
X
X
X
X
X
X
X
X
X
General Medicine
X
X
X
X
X
X
X
X
X
General Surgery
X
X
X
X
X
X
X
X
X
Gynecology and Obstetrics
X
X
X
X
X
X
X
X
X
X
X
Incubator + Cot Clinics Cardiology Cardio-thoracic Surgery
X
Hematology
X
X
X X
X
X
X
X
X
X
X
Nephrology
X
X
X
X
X
Neurology
X
X
X
X
X
Neuro Surgery
X
X
X
X
X
Oncology, Radiation Oncology
X
Ophthalmology
X
X
X
X
X
X
X
X
X
11/25/2009
INVENTORY
CATEGORY- B HOSPITALS
CATEGORY- B HOSPITALS
This category includes private hospitals focusing on high margin services
This category includes private hospitals focusing on high margin services
Orthopedics
X
Ashfaque Memorial Hospital X
Pediatrics
X
X
X
Pediatric Surgery
X
X
X
Psychiatry
X
X
Respiratory Medicine
X
X
X
X
X X
Key indicators
Anklesaria Hospital
Rheumatology
Habib Medical Centre X
Hill Park General Hospital X
Karachi Adventist Hospital X
X
X
X
National Medical Centre X
X
PECHS Trauma & General Hospital X
X
X
X
X
Midciti Hospital
X
OMI
X
X
X
X
X
X
X
X
X
X
X
X
X
Urology
X
X
Vascular Surgery
X
X
X
X
X
X
X
X
X X
X
X
X
X
X
X
X
X
Physiotherapy
X
X
X
X
X
X
X
Renal Dialysis
X
Emergency Services
X
X
X X
X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Specialized Care Areas Burn Unit Daycare ICU Lithotripsy Operation Theatres
X
Ventilators
X
X
X
X
X
X
X
Intensive Care [Cardiac; Neuro; other specialized]
X
X
X
X
X
NICU
X
X
X
X
X
Allergy
X
X
X
X
Epilepsy
X
X
X
X
X
X X
X X
Special Clinics
Health Check Up Out Patient Department [Free / Subsidized] Pain Management
X
X X
X
X
X
X
X
X
Speech Therapy
11/25/2009
INVENTORY
Key indicators
CATEGORY- B HOSPITALS
CATEGORY- B HOSPITALS
This category includes private hospitals focusing on high margin services
This category includes private hospitals focusing on high margin services
Anklesaria Hospital
Ashfaque Memorial Hospital
Habib Medical Centre
Hill Park General Hospital
Karachi Adventist Hospital
Midciti Hospital
National Medical Centre
OMI
PECHS Trauma & General Hospital
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Diagnostics Imaging Radiology Color Doppler CT Scan Mammography
X
X
MRI Nuclear Radiology
X
Interventional Radiology Neuro Physiology EEG
X
X
X
EMG
X
X
X
X
X
X
X
Non-Interventional Cardiology ECG
X
2 D Echo
X
X
X
X
X
X
Thallium Scan
X
Stress Test
X
X
Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
X
Cardiac Surgery
X
X
Pathology Alliance with Sindh Lab for Laboratory Services
Certain specialized tests Certain specialized being referred to AKUH tests being referred (e.g. Biopsy) to AKUH (e.g. Biopsy)
Certain specialized Certain specialized tests Alliance with Karachi tests being referred being referred to AKUH Alliance with AKUH for Laboratory Lab for Laboratory to AKUH (e.g. (e.g. Biopsy) Services. Services. Certain Biopsy) specialized tests have X X been referred to AKUH X X
Biochemistry
Routine tests performed. Others referred outside X
X
X
X
Hematology
X
X
X
X
Microbiology
X
X
X
X
X
X
Virology
X
X
X
X
X
X
Audiometry
X
X
Pulmonary Function Tests
X
X
Histopathology
Other X
11/25/2009
INVENTORY
Key indicators
Anklesaria Hospital
CATEGORY- B HOSPITALS
CATEGORY- B HOSPITALS
This category includes private hospitals focusing on high margin services
This category includes private hospitals focusing on high margin services
Ashfaque Memorial Hospital
Habib Medical Centre
Hill Park General Hospital
Karachi Adventist Hospital
Midciti Hospital
National Medical Centre
OMI
PECHS Trauma & General Hospital
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition Cardiac
X
Dentistry General
X
X
Orthodontia
X
X
X
X
X
X
X
X
X
X
X
X
X
Periodontia
X
Prosthetic dentistry
X
Other, specialized
X
Support Services Pharmacy
X
X
X
X
X
X
X
X
X
Hoshang S. Anklesaria
Dr. Naseem Ahmed
Dr. Naeem Habib
-
Dr. Daniel Bashir Khan
Dr. Naushad A. Sheikh
Muhammad Asif Dosslani - Managing Director
Dr. Arif Rahim
Major Ziaullah Khan
Dr. Mustafa Hasan
Dr. Salman Qureshi
Mohammad Shahid Khan
Post Vacant
Surgeon Aslam Pervez
-
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director
Administrator / HR Director
Colonel Munir Ahmed
Anwar Ahmed Khan
Saleem Siddiqi
Dr. Mir Maqbool Aziz
Mr. Sarfaraz Siddiqi
Donald Jacob
0321-9201804
(Patient Service Administrator)
Medical Superintendent
-
Dr. Siraj-ul-Tariq
-
-
-
-
-
-
-
CMO
-
-
-
-
-
-
Dr. Girdhani Lal
-
-
-
Dr. Shafaq / Dr. Afshan Kamal
Dr. Khursheed Kasuri
Dty. Dir. Clinical Care
-
-
-
-
-
Dir. General Services
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Address
Opp. Reno Cinema
S-B9 Block-13
BSB, Block-4
S.N.C.C. 3/4,Block #3
M A Jinnah Road
Gulshan Iqbal behind
Block 6, PECHS
University Rd.
Karimabad, F.B. Area,
Main Shaheed-e-Millat
(Opp.Prince Cinema)
National Stadium, Karachi
A-5/A, National Highway. Main Korangi Road, DHA Phase, 1. Karachi
Depot Lines,
Karachi
89/1 Saddar, Karachi.
Karachi
Gulshan-e-Iqbal Khi.
Karachi
Road, Khi
Karachi
Email Address
-
-
-
-
-
[email protected]
[email protected]
[email protected]
-
Telephone No.
2720371
4538560
2258021
4824250
5380270-5
2258075
4310870
2720867
4961048-49, 496102021 4991540
6349678
Fax No.
6341893
4387733
2227010
4827223
5380270-5
2251814
4311341
Saim (Accounts)/Tanveer
Abdul Syed
Shaif Siddiqi
Adeel
Rashid John (Admin)
Mohammad Shahid Khan
Abdul Manaan (HR)
Naseer (Admin)
Mr. Chauhan
0346-2720277
ext. 1208
ext. 218/217
ext. 284
ext. 2039
ext. 230
Contact Person Telephone / Ext / Dept.
ext. 346
Billing Dept.. Ext. 329 Admin Deptt. EXT. 217
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators
This category includes private hospitals focusing on high margin services
Park Lane Hospital
Remedial Centre
Saifee Hospital
40
65
106
100
106
Zubaida Medical Centre Plastic Surgery Hospital
Patient Accommodation Total Number of Beds VIP
15
2
4
4
10
Private, A/C
8
30
11
8
40
Semi-Private, A/C
5
8
14
12
10
14
36
60
30
5
2
2
X
X
X
General Ward Incubator + Cot
4
Clinics Cardiology
X
Cardio-thoracic Surgery
X
Dermatology
X
X X
X
X
X
X
X
Endocrinology ENT
X
Family Medicine
X
Gastro-enterology
X
GI Endoscopy
X
General Medicine
X
X X
X
X
X
X
X
X
X
General Surgery
X
X
X
X
X
Gynecology and Obstetrics
X
X
X
X
X
Hematology
X
Nephrology
X
Neurology
X
X
X
X
X
Neuro Surgery
X
X
X
X
X
X X
Oncology, Radiation Oncology
X
Ophthalmology
X
X X
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators Orthopedics
This category includes private hospitals focusing on high margin services
Park Lane Hospital X
Remedial Centre
Saifee Hospital
Zubaida Medical Centre Plastic Surgery Hospital
X
X
X
X
X
X
X
X
X
Psychiatry
X
X
Respiratory Medicine
X
Pediatrics Pediatric Surgery
X X
X X
X
Rheumatology Urology
X
X
X
Vascular Surgery Emergency Services
X X
X
X
X
X
X
X
X
X
X
X
X
Specialized Care Areas Burn Unit Daycare
X
ICU
X
Lithotripsy
X
Operation Theatres
X
X
X
Physiotherapy
X
X
X
Renal Dialysis
X
Ventilators
X
Intensive Care [Cardiac; Neuro; other specialized]
X
X
X
X X
X
X
NICU Special Clinics Allergy Epilepsy Health Check Up
X
Out Patient Department [Free / Subsidized] Pain Management
X
Speech Therapy
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
This category includes private hospitals focusing on high margin services
Park Lane Hospital
Remedial Centre
Saifee Hospital
Radiology
X
X
X
Color Doppler
X
X
Key indicators
Zubaida Medical Centre Plastic Surgery Hospital
Diagnostics Imaging X
X X
CT Scan X
Mammography MRI Nuclear Radiology Interventional Radiology Neuro Physiology
X
EEG EMG Non-Interventional Cardiology ECG
X
X
X
2 D Echo
X
X
X
X
X
Thallium Scan Stress Test
X
X
Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
X
Cardiac Surgery
X
X
Pathology
Biochemistry
Certain specialized tests being referred to AKUH (e.g. Routine tests performed. Biopsy) Others referred outside X X
Routine tests performed. Others Routine tests performed. referred outside Others referred outside X X
Routine tests performed. Others referred outside X
X
X
X
X
X
Microbiology
X
X
X
X
X
Virology
X
X
X
X
X
Hematology Histopathology
Other Audiometry
X
Pulmonary Function Tests
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators
This category includes private hospitals focusing on high margin services
Park Lane Hospital
Remedial Centre
Saifee Hospital
X
X
Zubaida Medical Centre Plastic Surgery Hospital
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition Cardiac Dentistry General Orthodontia
X
Periodontia
X
Prosthetic dentistry
X
Other, specialized Support Services Pharmacy
X
X
X
X
X
Dr. Ajmal Sidiqqi
-
Dr. Ziafat Ali
Dr. Mohammad Ashraf Ibrahim
Dr. Bilal Faiz Mohammad Khan
Mohammad Taufeeq Bawa
Dr. Junaid Vohra
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director
Dr. Omar Jang Amin
-
Dr. Hasan Rizwan
-
-
Medical Superintendent
-
-
-
-
-
CMO
-
Dr. Mohammad Shareef Baloch
-
Dr. Khawar Tassawar Riaz
-
Dty. Dir. Clinical Care
-
Dr. Omaima Zubairi
-
-
-
Dir. General Services
-
Mr. Sabih Ali
-
-
-
Administrator / HR Director
-
-
56, Old Clifton
D9 Block-I
ST-1, Block F
C.P.Berar Society
Shaheed-e-Millat Road
Khayban-e-Iran, Khi
North Nazimabad, Khi
North Nazimabad , Khi
Amir Khusro Rd
Karachi-74800
Email Address
-
[email protected]
-
-
-
Telephone No.
111-222-911
6633834
6628206, 6670695-96
4938241
4542363
Address
Dhooraji Colony , Khi
Fax No. Contact Person Telephone / Ext / Dept.
5875649
6638181
6724900
4925419
4526665
Afsheen Tariq
Mrs. Shah (GM)
Naveed
Fahad Nizam
Siraj Hussain Durrani
Reception
General Services ext. 127
Reception
Admin ext. 108
General Counter
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators
This category includes private hospitals focusing on high margin services
Health Care Hospital, DHA
South City Hospital
Naveed Clinic
Hashmanis Hospital
100
20
56
75
20
8
10
15
16
35
4
Patient Accommodation Total Number of Beds VIP
10
Private, A/C
60
Semi-Private, A/C
15
5
General Ward Incubator + Cot
2
6
Clinics Cardiology
X
Cardio-thoracic Surgery
X
X
X
Dermatology
X
X
X
Endocrinology ENT
X
Family Medicine
X
Gastro-enterology
X
GI Endoscopy
X
General Medicine
X
General Surgery
X
X
Gynecology and Obstetrics
X
X
X
X
X
X
X
X
X X
X
X
X X
Hematology Nephrology
X
Neurology
X
Neuro Surgery
X
Oncology, Radiation Oncology Ophthalmology
X X X
X
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
This category includes private hospitals focusing on high margin services
Health Care Hospital, DHA X
South City Hospital
Pediatrics
X
X
Pediatric Surgery
X
Psychiatry
X
Respiratory Medicine
X
Key indicators Orthopedics
Naveed Clinic
Hashmanis Hospital
X
X
X
X X
Rheumatology Urology
X
Vascular Surgery
X X
X
X
Daycare
X
X
X
ICU
X
X
X
X
Operation Theatres
X
X
X
X
Physiotherapy
X
X
X
X
X
X
Emergency Services
X
Specialized Care Areas Burn Unit
Lithotripsy
Renal Dialysis Ventilators
X
Intensive Care [Cardiac; Neuro; other specialized]
X
NICU
X
Special Clinics Allergy Epilepsy Health Check Up
X
Out Patient Department [Free / Subsidized]
X
Pain Management
X
Speech Therapy
X
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
This category includes private hospitals focusing on high margin services
Health Care Hospital, DHA
South City Hospital
Naveed Clinic
Hashmanis Hospital
Radiology
X
X
X
X
Color Doppler
X
X
CT Scan
X
X
Key indicators Diagnostics Imaging
X
Mammography
X
MRI Nuclear Radiology Interventional Radiology Neuro Physiology EEG EMG Non-Interventional Cardiology ECG
X
2 D Echo
X
X
X
X
Thallium Scan Stress Test Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
Cardiac Surgery
X
Pathology
Biochemistry
Routine tests Alliance with AKUH performed. Others Routine tests performed. for Laboratory referred outside Others referred outside Services. X X
Routine tests performed. Others referred outside X
X
X
X
Microbiology
X
X
X
Virology
X
Hematology Histopathology
X
Other Audiometry Pulmonary Function Tests
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators
This category includes private hospitals focusing on high margin services
Health Care Hospital, DHA
South City Hospital
Naveed Clinic
Hashmanis Hospital
Rehabilitation Cancer Rehabilitation Diabetes
X
Pulmonary Obesity and Nutrition Cardiac Dentistry General
X
Orthodontia
X
Periodontia
X
Prosthetic dentistry
X
Other, specialized
X
X
X
Support Services Pharmacy
X
X
X
X
Dr. Qamar Zaman Khan
Dr. Sadia Rizvi
Dr. Naveed Hasan Shah
Dr. Shareef Hashmani
Dr. Kailash Nath
Mr. Raheel Aslam (Eye)
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director
Dr. Moosa Memon
Administrator / HR Director
Dr. Usman Zaman Khan
Mr. Hyder Rehman
Mr. Azhar Nisar (Eye) Mr. Faisal (General) Mr. Rizwan Idrees (General)
Medical Superintendent
-
-
-
CMO
-
-
-
Dr. Inam-ur-Rehman
Dty. Dir. Clinical Care
-
-
-
-
Dir. General Services
-
-
-
-
Plot 140, 17th East
ST-1,Block-3,
Shahrah-e-Liaquat
Jacob Lines
Street off Main Korangi
Clifton, Khi
near Regal Chowk, Khi
Off: M A Jinnah Road , Khi
Address
-
Rd. DHA Phase 1, Khi
Email Address
-
-
[email protected]
-
Telephone No.
5311691
5374072
5682012
4214670, 2781124
Fax No.
5804903
5478634
5684127
2787115
Miss Rifat Baig
Nadia
Mohammad Sabir
Salman Zaidi
Reception
Reception
Reception
Reception
Contact Person Telephone / Ext / Dept.
11/25/2009
CATEGORY- C HOSPITALS INVENTORY
Key indicators
This category includes Single-specialty Hospitals
A.O. Clinic
Akhter Eye Hospital
Al-Ain Institute of Opthalmology
Kidney Centre
Tabba Heart Institute
78
23
8
70
100
Patient Accommodation Total Number of Beds VIP
3
Private, A/C
6
Semi-Private, A/C
22
General Ward
41
3 23
4
2
9
15
3
6
12
40
60
Incubator + Cot Clinics Cardiology
X
Cardio-thoracic Surgery
X
Dermatology Endocrinology ENT Family Medicine Gastro-enterology GI Endoscopy General Medicine General Surgery
X
Gynecology and Obstetrics Hematology Nephrology
X
Neurology Neuro Surgery
X
Oncology, Radiation Oncology Ophthalmology
X
X
11/25/2009
CATEGORY- C HOSPITALS INVENTORY
Key indicators Orthopedics
This category includes Single-specialty Hospitals
A.O. Clinic
Akhter Eye Hospital
Al-Ain Institute of Opthalmology
Kidney Centre
Tabba Heart Institute
X
Pediatrics
X
Pediatric Surgery Psychiatry
X
Respiratory Medicine
X
Rheumatology Urology
X
X
X
X
X
X
Vascular Surgery Emergency Services Specialized Care Areas Burn Unit Daycare ICU
X
Lithotripsy
X
Operation Theatres
X
Physiotherapy
X
Renal Dialysis
X
X
X
X X
X
Ventilators
X
X
X
Intensive Care [Cardiac; Neuro; other specialized]
X
X
X
NICU Special Clinics Allergy Epilepsy Health Check Up
X
Out Patient Department [Free / Subsidized] Pain Management Speech Therapy
11/25/2009
CATEGORY- C HOSPITALS INVENTORY
Key indicators
This category includes Single-specialty Hospitals
A.O. Clinic
Akhter Eye Hospital
Al-Ain Institute of Opthalmology
Kidney Centre
Tabba Heart Institute
X
X
Diagnostics Imaging Radiology
X
Color Doppler CT Scan
X
Mammography MRI Nuclear Radiology Interventional Radiology
Neuro Physiology EEG EMG Non-Interventional Cardiology ECG
X
X
2 D Echo
X X 3D ECHO
Thallium Scan
X
Stress Test
X
Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
Cardiac Surgery
X
Pathology Alliance with Hussaini Blood Bank for Laboratory Services.
Biochemistry
X
X
Hematology
X
X
Microbiology
X
X
X
Virology
X
X
X
X X
Histopathology
Other Audiometry Pulmonary Function Tests
X
11/25/2009
CATEGORY- C HOSPITALS INVENTORY
Key indicators
This category includes Single-specialty Hospitals
A.O. Clinic
Akhter Eye Hospital
Al-Ain Institute of Opthalmology
Kidney Centre
Tabba Heart Institute
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition
X
Cardiac
X
Dentistry General Orthodontia Periodontia Prosthetic dentistry Other, specialized Support Services Pharmacy
X
X
X
X
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic
X
Satellite Sample Collection Centre
X
Hospital Management Information CEO / Medical Director
Dr. Syed Mohammad Shah
Dr. Akhtar Jamal Khan
Dr. Mohammad Mukhtar
-
Mariam Raza Tabba Dr. Bashir Hanif
Administrator / HR Director
Mr. Nuzhat Fahim
Manager-Administration
-
Chief Operating Officer
Dr. Mudassir Hussain
Chief Medical Officer Resident Medical Officer Address
Pervez Masood Khan
Malik Rizwan
Mrs. Abida Waheed Ahmed
-
-
Dr. Saeed Hasan Chishti
-
-
-
-
Mr. Mohammad Yousuf
-
-
-
-
-
-
Dr. Arif Khan
-
-
-
4-F-15/5 Dr. M.A. Shah Rd. Nazimabad, Khi
FL-1, 41-C Block 5,
241/3/A,Block2,P.E.C.H.S. Shahrah-e-Quaideen , Khi
197/9, Rafiqui Shaheed Road,
St-1, Block # 2,
Karachi-75530
Federal “B” Area,
Gulshan-e-Iqbal, Rashid Minhas Road, Khi
Karachi-75950
Email Address
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Telephone No.
6685560
4963801
4556460
5661000
6811842
Fax No.
6685555
4973907, 4963718
4556151
5561040
6379662
Syed Adil Mehboob
Mohammad Moin Khan
Yusra Shamsi
Salman Jameel
Irfan Ahmed
Computer Dept.. ext. 312
Reception
Reception
Admin ext.201
Exec. Sec. to CEO
Contact Person Telephone / Ext / Dept.
11/25/2009
CATEGORY- D HOSPITALS INVENTORY
Key indicators
This category includes Community Welfare Hospitals
Patel Hospital
Chiniot General Kharadar General Hospital Hospital
Memon Hospital
Patient Accommodation Total Number of Beds
142
150
207
87
8
6
10
19
4
24
20
11
General Ward
60
63
150
43
Incubator + Cot
5
7
7
Cardiology
X
X
X
X
Cardio-thoracic Surgery
X
Dermatology
X
X
X
X
Endocrinology
X
ENT
X
VIP
18
Private, A/C Semi-Private, A/C
Clinics
Family Medicine
X X X
X X
X
Gastro-enterology
X
X
GI Endoscopy
X
X
General Medicine
X
X
X
X
General Surgery
X
X
X
X
Gynecology and Obstetrics
X
X
X
X
Hematology
X
Nephrology
X
Neurology
X
Neuro Surgery
X
X X X
X X
Oncology, Radiation Oncology
X
Ophthalmology
X
X
X
11/25/2009
CATEGORY- D HOSPITALS INVENTORY
Key indicators
This category includes Community Welfare Hospitals
Patel Hospital
Orthopedics
X
Pediatrics
X
Pediatric Surgery
X
Psychiatry
X
Respiratory Medicine
X
Rheumatology
X
Urology
X
Vascular Surgery
X
Emergency Services
X
Chiniot General Kharadar General Hospital Hospital X X X
X
Memon Hospital X X
X X X X
X
X
X X
X
X
Specialized Care Areas Burn Unit Daycare
X
ICU
X
Lithotripsy
X
Operation Theatres
X X
X
X
X
X
X
X
Physiotherapy
X
X
X
X
Renal Dialysis
X
Ventilators
X
Intensive Care [Cardiac; Neuro; other specialized] NICU
X
X
X
X
X
X
Allergy
X
X
Consulting Clinics [Paying]
X
Epilepsy
X
Special Clinics X
X
X
Health Check Up Out Patient Department [Free / Subsidized] Pain Management Speech Therapy
11/25/2009
CATEGORY- D HOSPITALS INVENTORY
Key indicators
This category includes Community Welfare Hospitals
Patel Hospital
Chiniot General Kharadar General Hospital Hospital
Memon Hospital
Diagnostics Imaging Radiology
X
Color Doppler
X
CT Scan
X
X
X
X
X
X
Mammography MRI
X
Nuclear Radiology Interventional Radiology Neuro Physiology EEG
X
EMG Non-Interventional Cardiology ECG
X
X
2 D Echo
X
X
Thallium Scan Stress Test Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
Cardiac Surgery
X
Pathology
Routine tests
Routine tests
Routine tests
Biochemistry
X
X
X
X
Hematology
X
X
X
X
Microbiology
X
X
X
X
Virology
X
X
X
X
Histopathology
Other Audiometry Pulmonary Function Tests
11/25/2009
CATEGORY- D HOSPITALS INVENTORY
Key indicators
This category includes Community Welfare Hospitals
Patel Hospital
Chiniot General Kharadar General Hospital Hospital
Memon Hospital
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition Cardiac
X
Dentistry General
X
Orthodontia
X
X
X
X
X
X
X
X
-
Periodontia Prosthetic dentistry Other, specialized Support Services Pharmacy
X
X
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information Ejaz Ahmed Vohra
Dr. Khalid Iqbal
Dr. Saleem-uddin-Aziz
Ms. Hamda Baig
-
Haroon Patel
M. Farhan Ahmed
Dr. Zainab Fakhrudddin
Mr. Abdul Sattar
Chief Operations Director
-
Dr. Iqbal Zafar
-
-
Medical Superintendent
-
-
-
Dr. Aziz Khan Tank
CMO
-
-
Dr. Asad Ali
-
CEO / Medical Director Administrator / HR Director
Emergency CMO
Dr. Mohammad Tufail
Dr. Ali Imran
-
-
-
ST-18, Block-4, Gulshan-e-
Korangi 2 ½ Main Rd
Aga Khan Road,
Off: Robston Road
Iqbal, Karachi
Karachi
Kharadar, Khi
Burns Road, Khi
Email Address
-
cgh@cgh_k.com
-
[email protected]
Telephone No.
4816915-17
5063443
2510113
2638615
4815835
5067673
2540318
2633732
Address
Fax No. Contact Person Telephone / Ext / Dept.
Shahid Ali Khan
Abdur Rehman
Mohammad Wajid
Syed Saqib Ali Zaidi
Reception
Admin ext.3005
Enquiry Asst. ext. 290
Admin ext.112
11/25/2009
CATEGORY- E HOSPITALS INVENTORY
Key indicators
This category includes Government Hospitals
Civil Hospital
KIHD
SIUT
J.P.M.C
NICVD
NICH
1,670
120
300
1,800
400
475
Patient Accommodation Total Number of Beds VIP
30
Private, A/C Semi-Private, A/C General Ward
400
Incubator + Cot
12
Clinics Cardiology
X
X
Cardio-thoracic Surgery
X
X
Dermatology
X
X
Endocrinology
X
X
ENT
X
X
Family Medicine
X
Gastro-enterology
X
GI Endoscopy
X
General Medicine
X
X
General Surgery
X
X
Gynecology and Obstetrics
X
X
Hematology
X
Nephrology
X
Neurology
X
X
Neuro Surgery
X
X
Oncology, Radiation
X X
X
X X
X
X
Oncology
X
X
Ophthalmology
X
X
X
11/25/2009
CATEGORY- E HOSPITALS INVENTORY
Key indicators
This category includes Government Hospitals
Civil Hospital
KIHD
SIUT
J.P.M.C
NICVD
NICH
Orthopedics
X
X
X
Pediatrics
X
X
X
Pediatric Surgery
X
X
X
Psychiatry
X
Respiratory Medicine
X
Rheumatology
X
Urology
X
Vascular Surgery
X
Emergency Services
X
X X
X X
X X
X
X
X
X
X
Specialized Care Areas Burn Unit
X
X
Daycare X
X
X
X
X
ICU
X
Lithotripsy
X
Operation Theatres
X
X
X
Physiotherapy
X
X
Renal Dialysis
X
X X
X
X
X
X
X
X
X
X
X
X
X
X
Ventilators Intensive Care [Cardiac; Neuro; other specialized] NICU
X X
X
X
X
X
X
X
Special Clinics Allergy Epilepsy
X
Health Check Up Out Patient Department [Free / Subsidized] Pain Management
X
Speech Therapy
11/25/2009
CATEGORY- E HOSPITALS INVENTORY
Key indicators
This category includes Government Hospitals
Civil Hospital
KIHD
SIUT
J.P.M.C
NICVD
NICH
X
X
X
X
X
Color Doppler
X
X
X
CT Scan
X
X
Diagnostics Imaging Radiology
Mammography
X
MRI
X
X
X
X
Nuclear Radiology Interventional Radiology
X
Neuro Physiology EEG EMG Non-Interventional Cardiology ECG
X
X
X
X
2 D Echo
X
X
X
X
Thallium Scan
X
Stress Test
X
Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
X
Biochemistry
X
X
X
X
X
X
Hematology
X
X
X
X
X
X
X
Cardiac Surgery Pathology
Histopathology
X
Microbiology
X
X
X
X
X
X
Virology
X
X
X
X
X
X
Other Audiometry Pulmonary Function Tests
11/25/2009
CATEGORY- E HOSPITALS INVENTORY
Key indicators
This category includes Government Hospitals
Civil Hospital
KIHD
SIUT
J.P.M.C
NICVD
NICH
X
X
X
X
X
Rehabilitation Cancer Rehabilitation Diabetes
X
Pulmonary Obesity and Nutrition
X
Cardiac Dentistry General Orthodontia
X
X
X
X
Periodontia
X
Prosthetic dentistry
X
Other, specialized
X
Support Services Pharmacy
X
X
X
Dr. Kalim Butt
-
Dr. S. Abid-ul-Hasan Rizvi
-
Prof. Masood Faruqui
Dr. Afroze Ramzan
-
Amir-ul-Haq
Dr. Anwar Naqvi
Akbar Ali Khan
Mr. Mukhtar Ahmed
Mr. Ahmed-ud-din
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director Administrator / HR Director
Dr. Zafar Hussain Dr. Altaf Hashmi
-
-
-
-
Raza Chaudhary
-
Executive Director
-
Dr. Prof. Abdus Samad
-
Prof. Rasheed Juma
-
-
Deputy Executive Director
-
Dr. Siraj-ul-Haq
-
-
-
-
Dr. Hamid Ali Parihar
-
-
-
-
-
Opp: Allawala Market
ST-15, Block-16,
Civil Hospital
Off Shahrah-e-Faisal
Rafiqui (H.J.) Shaheed Road,
Rafiqui (H.J.) Shaheed Road,
M.A. Jinnah Road, Khi
Federal B. Area,
Karachi 74200
Karachi
Karachi-75510
Karachi-75510
Administration Executive
Asst. Medical Superintendent Address
Karachi-75950
Email Address
-
-
[email protected]
-
[email protected]
[email protected]
Telephone No.
9215740
9246075
9215718
9201300
9201271
9201261
Fax No. Contact Person Telephone / Ext / Dept.
9215733
9246061
9215469
9201370
9201286
9205389
Shakeel Ahmed
Ibrahim Eric Dewan
Sakina Yusuf
Syed Habib Shah
Zulfikar Ali
Intizar Hussain
P.A. to Dr. Hamid ext.2215
Admin ext. 203
Secretariat ext.2078
Telephone Operator
Director's Office
Telephone Operator
11/25/2009
CAPACITY AND VOLUME OF COMPETITORS While the importance of competitor hospitals’ volume data for estimating and monitoring the market share of the AKUH cannot be over emphasized, reliable data on competitors’ volume is difficult to capture. The Marketing Department gathers price data on some common tests, procedures and surgeries on telephone by presenting ourselves as patients because this information is generally available with frontline staff of competitors’ hospital. This approach however is not compatible for gathering volume data. Usually information on prices, quality and features of competitors’ services is obtained by using the ‘mystery shopper’ method. Although, this method helps in generating basic information, however, some of the flaws include unreliable information on competitor volumes. The major reason for scarcity of hospital volume data in Pakistan is that information on revenue and volume is considered confidential and access to this information is restricted to only senior leadership of competitor hospital. The recently published article “The Cost of Falling Ill” confirms that even the correct pricing information is not available on other hospital websites. For this reason, the staff members of AKUH Marketing Department, to some extent, can extract limited volume data by intelligently socializing with faculty and staff of other hospitals. Based on volumes, Liaquat National Hospital (LNH) and Dr. Ziauddin Hospital can be considered as AKUH’s closest competitors. However, there are 3 to 4 major competitors for each service. For example, Cath Lab services are available at Tabba Heart Institute, Orthopaedic Medical Institute (OMI) and National Medical Center (NMC). Similarly, major competitors for cataract surgery are Al-Ain Institute of Ophthalmology, Shehzad Eye Clinic and Akhtar Eye Hospital. These service-based competitors are identified by the public (self pay and corporate) including general perception among faculty members mainly on the basis of clinical quality. Hence, there is no single hospital in the city which can be considered as major competitor offering all services under one roof. While there is a high degree of variation in service-based competitors, the competition can nonetheless be classified into five broad categories: CATEGORY ‘A’ – Private Tertiary Care Hospitals providing comprehensive services Existing Competitors
This category includes Liaquat National Hospital (LNH) an 850 bed hospital, Dr. Ziauddin Hospital a 350 bed facility and Baqai University Hospital. No new entrants have emerged in this category in the last few years. LNH and Ziauddin Hospital are primarily considered as competitors and continue to provide best value for money to the lower and middle income groups. The charges are relatively lower as compared to AKUH and the medical treatment and outcome is generally good. These hospitals also hold a major share of the corporate patient market due to a heavily discounted charge structure offered to large employers and insurance companies.
Due to its geographical location, Dr. Ziauddin Hospital continues to be a popular choice for patients residing in Karachi - District North. LNH has been focusing on improving its quality and range of services over the last 3-4 years and poses a significant threat to AKUH. Recent developments at LNH includes improved ambiance, introduction of a new wing for executive rooms, well-designed consulting clinics and operating rooms, evening consulting clinics with premium charges, state-of-the art lithotripter, executive clinic and 64 slice CT Scanner capable of performing coronary CT. Expected Competitors 1. Creek City Healthcare Complex
A new entrant expected to emerge in this category is Creek City Healthcare Complex, a joint project of Defence Housing Authority, MAS Associates (a local company) and International Hospital Group (a UK based hospital management and consulting group). The Hospital is planned to be a 300 bed tertiary care facility on a 16 acre campus located in D.H.A. Phase-8 catering to the high-income groups and elite class providing a choice for international patients from UAE, UK and Canada who seek comfort and personalized care. According to the Hospital’s management, Phase-1 of the hospital will be operational by the end of year 2008. However, the ground-breaking at the declared site is yet to occur. In the event that plans for establishing this hospital materialize, this hospital may compete for the high income group currently being served by AKUH and a few other specialized facilities. AKUH may face tough competition in retaining this segment of its market in future. 2. Hospital in DHA Islamabad in collaboration with Harvard Medical International
3. JPMC Medical Tower
4. Shaukat Khanum Cancer Hospital Shaukat Khanum Cancer Hospital is gradually increasing its services in Karachi and intends to build a second Shaukat Khanum Cancer Hospital facility on the under construction Link Road. The hospital facility on Link Road is expected to be operational in the next 5 years. Recent addition to services available in Karachi include a Referral Desk and Outpatient Clinic on Shara-e-Faisal near P.E.C.H.S. The main objective of the clinic is to screen and filter patients suffering from cancer so that the desired category of patients can be referred to the Hospital in Lahore for treatment. Future plans include establishing a state-of-the-art, cancer diagnostic facility offering Laboratory and Radiology services in D.H.A. Phase 7, Karachi which is expected to be operational by 2009 - 2010.
CATEGORY ‘B’ - Private Hospitals with focus on high-margin services Existing Competitors:
NMC, OMI and Park Lane provide relatively better quality and have an excellent panel of consultants and are able to attract patients from middle to high income groups. The charges of these hospitals are quite comparable to those of AKUH, but these hospitals due to their smaller size and lower overhead expenses are able to provide relatively better personalized care and discounts.
Expected Competitors: South City Hospital will be a major threat for market share from Clifton and Defence. The scheduled Phase-2 of the Hospital is expected to be completed in 2007 and will result in expansion of inpatient facility to a total of 80 beds. Other services planned in this phase are a fully-equipped ER and Cath Lab. Other competitors in this category could include new entrants or existing hospitals after improvements and expansion in services. CATEGORY ‘C’ - Single Specialty Hospitals Existing Competitors: This category includes hospitals offering a single specialty ranging from Ophthalmology and Dental Services to Cardiac Surgery, Orthopaedics and Urology. Popular hospitals in this category include Akhtar Eye Hospital, AlAin Institute of Ophthalmology, Hashmani Hospital, Kidney Centre, A.O. Clinic, Tabba Heart Institute, etc.
Tabba Heart Institute due to its state-of-the-art facility and equipment is a threat to AKUH’s Cardiology and Cardiac surgery services. Charges at Tabba for Cardiac surgery are approx. 30 - 40% lower than AKUH. In addition, 40% of the beds at Tabba Hospital are supported through welfare by the Tabba Group and other Memon welfare agencies. These factors give the Hospital a formidable edge in competing for patients belonging to the lower and middle income groups.
Tabba Heart Institute due to its state-of-the-art facility and equipment is a threat to AKUH’s Cardiology and Cardiac surgery services. Charges at Tabba for Cardiac surgery are approx. 30 - 40% lower than AKUH. In addition, 40% of the beds at Tabba Hospital are supported through welfare by the Tabba Group and other Memon welfare agencies. These factors give the Hospital a formidable edge in competing for patients belonging to the lower and middle income groups. Expected Competitors: Entry in this category is relatively easy due to lower infrastructure costs and many new entries can be expected in the coming years. CATEGORY ‘D’ - Welfare / Community Hospitals Existing Competitors: Welfare and community hospitals play a significant role in providing the population with cheaper medical alternatives. Some of these hospitals such as Sindh Institute of Urology and Transplant (S.I.U.T.) also offer excellent quality, while the quality of others depends on the funding resources available to the hospital. Patel Hospital is a tertiary care, welfare hospital located in Gulshan-e-Iqbal. The hospital provides an excellent option to good quality care with experienced consultants catering to lower and middle income groups. Low-cost emergency and consultation services attract a large number of patients. The Hospital also offers a Burn Unit facility in addition to Cardiology, Cardiac Surgery and Intensive Care services. Other popular hospitals in this category include Chiniot General Hospital, Kharadar General Hospital, Islamic Mission Hospital, Memon Hospital, and Bantva Memon Hospital etc. Expected Competitors: This is a growing category and one of the entries within the next few years will include Memon Medical Institute, a 300 bed tertiary care hospital located in Safura Goth - a new development located approx. 10 kms. from Nipa Chowrangi. CATEGORY ‘E’ - Government Hospitals Existing Competitors: Recent initiatives taken by the Local and Federal Government to improve the Health care sector through aggressive reforms in large public hospitals like Jinnah Postgraduate Medical Center (J.P.M.C.), National Institute of Cardiovascular Diseases (N.I.C.V.D.), National Institute of Child Health (N.I.C.H.) and Civil Hospital could result in improvement of services and quality offered by these facilities. KIRAN is an example of a wellmanaged Government owned Institute offering cost intensive services like Radiotherapy free of charge to a large number of patients. N.I.C.V.D. is an example of a Government Hospital catering to both affording and nonaffording class by offering a differential pricing and service strategy. A recent entrant in this category is Karachi Institute of Heart Diseases (K.I.H.D.), a 350 bed Cardiac Hospital located in Federal B. Area with 120 operational beds. The hospital is currently offering Cardiology services only without an Operating room at exceptionally subsidized rates to over 250 outpatients daily. Expected Competitors: If the recent reforms initiated by the Government are successful, it will have a positive effect on the quality of treatment and many additional patients would opt for cost effective options, hence, higher utilization of such hospitals.
CATEGORY- A HOSPITALS INVENTORY
Key indicators Patient Accommodation Total Number of Beds
This category includes privately owned tertiary care hospitals
LNH
ZIAUDDIN
Baqai University Hospital
770
350
390
4
9 163
VIP Private, A/C
145
15
Semi-Private, A/C
289
40
General Ward
144
185
187
Incubator + Cot
12
10
6
Cardiology
X
X
X
Cardio-thoracic Surgery
X
X
X
Dermatology
X
X
X
Endocrinology
X
X
X
ENT
X
X
X
Family Medicine
X
X
X
Gastro-enterology
X
X
X
GI Endoscopy
X
X
X
General Medicine
X
X
X
General Surgery
X
X
X
Gynecology and Obstetrics
X
X
X
Hematology
X
X
X
Nephrology
X
X
X
Neurology
X
X
X
Neuro Surgery
X
X
X
Oncology, Radiation
X
X
X
Oncology
X
X
X
Ophthalmology
X
X
X
Clinics
11/25/2009
CATEGORY- A HOSPITALS INVENTORY
Key indicators
This category includes privately owned tertiary care hospitals
LNH
ZIAUDDIN
Baqai University Hospital
Orthopedics
X
X
X
Pediatrics
X
X
X
Pediatric Surgery
X
X
X
Psychiatry
X
X
X
Respiratory Medicine
X
X
X
Rheumatology
X
X
X
Urology
X
X
X
Vascular Surgery
X
X
X
X
X
X
Emergency Services Specialized Care Areas Burn Unit
X
Daycare
X
X
X
ICU
X
X
X
Lithotripsy
X
X
X
Operation Theatres
X
X
X
Physiotherapy
X
X
X
Renal Dialysis
X
X
X
Ventilators
X
X
X
Intensive Care [Cardiac; Neuro; other specialized]
X
X
X
NICU
X
X
X
Allergy
X
X
Epilepsy
X
Health Check Up
X
X
Out Patient Department [Free / Subsidized]
X
X
Pain Management
X
Speech Therapy
X
Special Clinics
X
11/25/2009
CATEGORY- A HOSPITALS INVENTORY
Key indicators
This category includes privately owned tertiary care hospitals
LNH
ZIAUDDIN
Baqai University Hospital
Radiology
X
X
X
Color Doppler
X
X
X
CT Scan
X
X
X
Mammography
X
X
X
MRI
X
X
X
Nuclear Radiology
X
X
Interventional Radiology
X
Diagnostics Imaging
Neuro Physiology EEG
X
X
X
EMG
X
X
X
ECG
X
X
X
2 D Echo
X
X
X
Thallium Scan
X
X
Stress Test
X
X
X
Cardiac Catheterization Lab
X
X
X
Cardiac Surgery
X
X
Non-Interventional Cardiology
Interventional Cardiology/ Cardiac Surgery
Pathology Certain specialized Certain specialized tests tests being referred being referred to AKUH to AKUH (e.g. (e.g. Biopsy) Biopsy) Biochemistry
X
X
X
Hematology
X
X
X
Histopathology
X
X
X
Microbiology
X
X
X
Virology
X
X
X
Other Audiometry
X
Pulmonary Function Tests
X
11/25/2009
CATEGORY- A HOSPITALS INVENTORY
Key indicators
This category includes privately owned tertiary care hospitals
LNH
ZIAUDDIN
X
X
Cardiac
X
X
Dentistry General
Baqai University Hospital
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition
X
X
X
Orthodontia
X
X
X
Periodontia
X
X
X
Prosthetic dentistry
X
X
X
Other, specialized
X
X
X
X
X
X
X
X
Support Services Pharmacy Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic
X
Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director
Imam Hasan Kazmi
Dr. Asim Hussain
Dr. Mohammad Qamar Khan
Dr. Asim Hasan Dr. Yousaf Sattar
Deputy Medical Director Administrator
Dr. Ali Azmat Abdi
Dr. Shaif Ilyas
Stadium Road
Clifton, Karachi.
Nazimabad-6,
Karachi
North Nazimabad , Karachi.
Karachi
Email Address
[email protected]
[email protected]
[email protected]
Telephone No.
111-456-456
6648237
6618396, 6618385
6640670
6617968
Address
Fax No. Contact Person Telephone / Ext / Dept.
4938386 Kashif / Saadia Information Dept.
Mohammad Aamir / Fehmeeda Amjad Ali (P.A.), Javed (Cardiology) ext. 340
6687266 / 277
11/25/2009
INVENTORY
Key indicators
CATEGORY- B HOSPITALS
CATEGORY- B HOSPITALS
This category includes private hospitals focusing on high margin services
This category includes private hospitals focusing on high margin services
Anklesaria Hospital
Ashfaque Memorial Hospital
Habib Medical Centre
Hill Park General Hospital
Karachi Adventist Hospital
Midciti Hospital
National Medical Centre
OMI
PECHS Trauma & General Hospital
128
100
103
112
183
62
79
100
37
Patient Accommodation Total Number of Beds VIP
16
3
8
8
5
6
12
15
2
Private, A/C
41
16
30
46
20
15
33
40
5
Semi-Private, A/C
36
32
14
32
9
12
13
20
6
General Ward
29
35
25
8
144
12
4
10
10
12
11
4
4
4
2
4
4
X
X
X
X
X
X
X
X
X
X
X
Dermatology
X
X
X
X
X
X
X
X
Endocrinology
X
X
X
X
X
X
ENT
X
X
X
X
X
X
X
X
Family Medicine
X
X
X
X
X
X
X
Gastro-enterology
X
X
X
X
X
X
X
X
GI Endoscopy
X
X
X
X
X
X
X
X
X
General Medicine
X
X
X
X
X
X
X
X
X
General Surgery
X
X
X
X
X
X
X
X
X
Gynecology and Obstetrics
X
X
X
X
X
X
X
X
X
X
X
Incubator + Cot Clinics Cardiology Cardio-thoracic Surgery
X
Hematology
X
X
X X
X
X
X
X
X
X
X
Nephrology
X
X
X
X
X
Neurology
X
X
X
X
X
Neuro Surgery
X
X
X
X
X
Oncology, Radiation Oncology
X
Ophthalmology
X
X
X
X
X
X
X
X
X
11/25/2009
INVENTORY
CATEGORY- B HOSPITALS
CATEGORY- B HOSPITALS
This category includes private hospitals focusing on high margin services
This category includes private hospitals focusing on high margin services
Orthopedics
X
Ashfaque Memorial Hospital X
Pediatrics
X
X
X
Pediatric Surgery
X
X
X
Psychiatry
X
X
Respiratory Medicine
X
X
X
X
X X
Key indicators
Anklesaria Hospital
Rheumatology
Habib Medical Centre X
Hill Park General Hospital X
Karachi Adventist Hospital X
X
X
X
National Medical Centre X
X
PECHS Trauma & General Hospital X
X
X
X
X
Midciti Hospital
X
OMI
X
X
X
X
X
X
X
X
X
X
X
X
X
Urology
X
X
Vascular Surgery
X
X
X
X
X
X
X
X
X X
X
X
X
X
X
X
X
X
Physiotherapy
X
X
X
X
X
X
X
Renal Dialysis
X
Emergency Services
X
X
X X
X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Specialized Care Areas Burn Unit Daycare ICU Lithotripsy Operation Theatres
X
Ventilators
X
X
X
X
X
X
X
Intensive Care [Cardiac; Neuro; other specialized]
X
X
X
X
X
NICU
X
X
X
X
X
Allergy
X
X
X
X
Epilepsy
X
X
X
X
X
X X
X X
Special Clinics
Health Check Up Out Patient Department [Free / Subsidized] Pain Management
X
X X
X
X
X
X
X
X
Speech Therapy
11/25/2009
INVENTORY
Key indicators
CATEGORY- B HOSPITALS
CATEGORY- B HOSPITALS
This category includes private hospitals focusing on high margin services
This category includes private hospitals focusing on high margin services
Anklesaria Hospital
Ashfaque Memorial Hospital
Habib Medical Centre
Hill Park General Hospital
Karachi Adventist Hospital
Midciti Hospital
National Medical Centre
OMI
PECHS Trauma & General Hospital
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Diagnostics Imaging Radiology Color Doppler CT Scan Mammography
X
X
MRI Nuclear Radiology
X
Interventional Radiology Neuro Physiology EEG
X
X
X
EMG
X
X
X
X
X
X
X
Non-Interventional Cardiology ECG
X
2 D Echo
X
X
X
X
X
X
Thallium Scan
X
Stress Test
X
X
Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
X
Cardiac Surgery
X
X
Pathology Alliance with Sindh Lab for Laboratory Services
Certain specialized tests Certain specialized being referred to AKUH tests being referred (e.g. Biopsy) to AKUH (e.g. Biopsy)
Certain specialized Certain specialized tests Alliance with Karachi tests being referred being referred to AKUH Alliance with AKUH for Laboratory Lab for Laboratory to AKUH (e.g. (e.g. Biopsy) Services. Services. Certain Biopsy) specialized tests have X X been referred to AKUH X X
Biochemistry
Routine tests performed. Others referred outside X
X
X
X
Hematology
X
X
X
X
Microbiology
X
X
X
X
X
X
Virology
X
X
X
X
X
X
Audiometry
X
X
Pulmonary Function Tests
X
X
Histopathology
Other X
11/25/2009
INVENTORY
Key indicators
Anklesaria Hospital
CATEGORY- B HOSPITALS
CATEGORY- B HOSPITALS
This category includes private hospitals focusing on high margin services
This category includes private hospitals focusing on high margin services
Ashfaque Memorial Hospital
Habib Medical Centre
Hill Park General Hospital
Karachi Adventist Hospital
Midciti Hospital
National Medical Centre
OMI
PECHS Trauma & General Hospital
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition Cardiac
X
Dentistry General
X
X
Orthodontia
X
X
X
X
X
X
X
X
X
X
X
X
X
Periodontia
X
Prosthetic dentistry
X
Other, specialized
X
Support Services Pharmacy
X
X
X
X
X
X
X
X
X
Hoshang S. Anklesaria
Dr. Naseem Ahmed
Dr. Naeem Habib
-
Dr. Daniel Bashir Khan
Dr. Naushad A. Sheikh
Muhammad Asif Dosslani - Managing Director
Dr. Arif Rahim
Major Ziaullah Khan
Dr. Mustafa Hasan
Dr. Salman Qureshi
Mohammad Shahid Khan
Post Vacant
Surgeon Aslam Pervez
-
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director
Administrator / HR Director
Colonel Munir Ahmed
Anwar Ahmed Khan
Saleem Siddiqi
Dr. Mir Maqbool Aziz
Mr. Sarfaraz Siddiqi
Donald Jacob
0321-9201804
(Patient Service Administrator)
Medical Superintendent
-
Dr. Siraj-ul-Tariq
-
-
-
-
-
-
-
CMO
-
-
-
-
-
-
Dr. Girdhani Lal
-
-
-
Dr. Shafaq / Dr. Afshan Kamal
Dr. Khursheed Kasuri
Dty. Dir. Clinical Care
-
-
-
-
-
Dir. General Services
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Address
Opp. Reno Cinema
S-B9 Block-13
BSB, Block-4
S.N.C.C. 3/4,Block #3
M A Jinnah Road
Gulshan Iqbal behind
Block 6, PECHS
University Rd.
Karimabad, F.B. Area,
Main Shaheed-e-Millat
(Opp.Prince Cinema)
National Stadium, Karachi
A-5/A, National Highway. Main Korangi Road, DHA Phase, 1. Karachi
Depot Lines,
Karachi
89/1 Saddar, Karachi.
Karachi
Gulshan-e-Iqbal Khi.
Karachi
Road, Khi
Karachi
Email Address
-
-
-
-
-
[email protected]
[email protected]
[email protected]
-
Telephone No.
2720371
4538560
2258021
4824250
5380270-5
2258075
4310870
2720867
4961048-49, 496102021 4991540
6349678
Fax No.
6341893
4387733
2227010
4827223
5380270-5
2251814
4311341
Saim (Accounts)/Tanveer
Abdul Syed
Shaif Siddiqi
Adeel
Rashid John (Admin)
Mohammad Shahid Khan
Abdul Manaan (HR)
Naseer (Admin)
Mr. Chauhan
0346-2720277
ext. 1208
ext. 218/217
ext. 284
ext. 2039
ext. 230
Contact Person Telephone / Ext / Dept.
ext. 346
Billing Dept.. Ext. 329 Admin Deptt. EXT. 217
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators
This category includes private hospitals focusing on high margin services
Park Lane Hospital
Remedial Centre
Saifee Hospital
40
65
106
100
106
Zubaida Medical Centre Plastic Surgery Hospital
Patient Accommodation Total Number of Beds VIP
15
2
4
4
10
Private, A/C
8
30
11
8
40
Semi-Private, A/C
5
8
14
12
10
14
36
60
30
5
2
2
X
X
X
General Ward Incubator + Cot
4
Clinics Cardiology
X
Cardio-thoracic Surgery
X
Dermatology
X
X X
X
X
X
X
X
Endocrinology ENT
X
Family Medicine
X
Gastro-enterology
X
GI Endoscopy
X
General Medicine
X
X X
X
X
X
X
X
X
X
General Surgery
X
X
X
X
X
Gynecology and Obstetrics
X
X
X
X
X
Hematology
X
Nephrology
X
Neurology
X
X
X
X
X
Neuro Surgery
X
X
X
X
X
X X
Oncology, Radiation Oncology
X
Ophthalmology
X
X X
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators Orthopedics
This category includes private hospitals focusing on high margin services
Park Lane Hospital X
Remedial Centre
Saifee Hospital
Zubaida Medical Centre Plastic Surgery Hospital
X
X
X
X
X
X
X
X
X
Psychiatry
X
X
Respiratory Medicine
X
Pediatrics Pediatric Surgery
X X
X X
X
Rheumatology Urology
X
X
X
Vascular Surgery Emergency Services
X X
X
X
X
X
X
X
X
X
X
X
X
Specialized Care Areas Burn Unit Daycare
X
ICU
X
Lithotripsy
X
Operation Theatres
X
X
X
Physiotherapy
X
X
X
Renal Dialysis
X
Ventilators
X
Intensive Care [Cardiac; Neuro; other specialized]
X
X
X
X X
X
X
NICU Special Clinics Allergy Epilepsy Health Check Up
X
Out Patient Department [Free / Subsidized] Pain Management
X
Speech Therapy
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
This category includes private hospitals focusing on high margin services
Park Lane Hospital
Remedial Centre
Saifee Hospital
Radiology
X
X
X
Color Doppler
X
X
Key indicators
Zubaida Medical Centre Plastic Surgery Hospital
Diagnostics Imaging X
X X
CT Scan X
Mammography MRI Nuclear Radiology Interventional Radiology Neuro Physiology
X
EEG EMG Non-Interventional Cardiology ECG
X
X
X
2 D Echo
X
X
X
X
X
Thallium Scan Stress Test
X
X
Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
X
Cardiac Surgery
X
X
Pathology
Biochemistry
Certain specialized tests being referred to AKUH (e.g. Routine tests performed. Biopsy) Others referred outside X X
Routine tests performed. Others Routine tests performed. referred outside Others referred outside X X
Routine tests performed. Others referred outside X
X
X
X
X
X
Microbiology
X
X
X
X
X
Virology
X
X
X
X
X
Hematology Histopathology
Other Audiometry
X
Pulmonary Function Tests
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators
This category includes private hospitals focusing on high margin services
Park Lane Hospital
Remedial Centre
Saifee Hospital
X
X
Zubaida Medical Centre Plastic Surgery Hospital
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition Cardiac Dentistry General Orthodontia
X
Periodontia
X
Prosthetic dentistry
X
Other, specialized Support Services Pharmacy
X
X
X
X
X
Dr. Ajmal Sidiqqi
-
Dr. Ziafat Ali
Dr. Mohammad Ashraf Ibrahim
Dr. Bilal Faiz Mohammad Khan
Mohammad Taufeeq Bawa
Dr. Junaid Vohra
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director
Dr. Omar Jang Amin
-
Dr. Hasan Rizwan
-
-
Medical Superintendent
-
-
-
-
-
CMO
-
Dr. Mohammad Shareef Baloch
-
Dr. Khawar Tassawar Riaz
-
Dty. Dir. Clinical Care
-
Dr. Omaima Zubairi
-
-
-
Dir. General Services
-
Mr. Sabih Ali
-
-
-
Administrator / HR Director
-
-
56, Old Clifton
D9 Block-I
ST-1, Block F
C.P.Berar Society
Shaheed-e-Millat Road
Khayban-e-Iran, Khi
North Nazimabad, Khi
North Nazimabad , Khi
Amir Khusro Rd
Karachi-74800
Email Address
-
[email protected]
-
-
-
Telephone No.
111-222-911
6633834
6628206, 6670695-96
4938241
4542363
Address
Dhooraji Colony , Khi
Fax No. Contact Person Telephone / Ext / Dept.
5875649
6638181
6724900
4925419
4526665
Afsheen Tariq
Mrs. Shah (GM)
Naveed
Fahad Nizam
Siraj Hussain Durrani
Reception
General Services ext. 127
Reception
Admin ext. 108
General Counter
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators
This category includes private hospitals focusing on high margin services
Health Care Hospital, DHA
South City Hospital
Naveed Clinic
Hashmanis Hospital
100
20
56
75
20
8
10
15
16
35
4
Patient Accommodation Total Number of Beds VIP
10
Private, A/C
60
Semi-Private, A/C
15
5
General Ward Incubator + Cot
2
6
Clinics Cardiology
X
Cardio-thoracic Surgery
X
X
X
Dermatology
X
X
X
Endocrinology ENT
X
Family Medicine
X
Gastro-enterology
X
GI Endoscopy
X
General Medicine
X
General Surgery
X
X
Gynecology and Obstetrics
X
X
X
X
X
X
X
X
X X
X
X
X X
Hematology Nephrology
X
Neurology
X
Neuro Surgery
X
Oncology, Radiation Oncology Ophthalmology
X X X
X
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
This category includes private hospitals focusing on high margin services
Health Care Hospital, DHA X
South City Hospital
Pediatrics
X
X
Pediatric Surgery
X
Psychiatry
X
Respiratory Medicine
X
Key indicators Orthopedics
Naveed Clinic
Hashmanis Hospital
X
X
X
X X
Rheumatology Urology
X
Vascular Surgery
X X
X
X
Daycare
X
X
X
ICU
X
X
X
X
Operation Theatres
X
X
X
X
Physiotherapy
X
X
X
X
X
X
Emergency Services
X
Specialized Care Areas Burn Unit
Lithotripsy
Renal Dialysis Ventilators
X
Intensive Care [Cardiac; Neuro; other specialized]
X
NICU
X
Special Clinics Allergy Epilepsy Health Check Up
X
Out Patient Department [Free / Subsidized]
X
Pain Management
X
Speech Therapy
X
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
This category includes private hospitals focusing on high margin services
Health Care Hospital, DHA
South City Hospital
Naveed Clinic
Hashmanis Hospital
Radiology
X
X
X
X
Color Doppler
X
X
CT Scan
X
X
Key indicators Diagnostics Imaging
X
Mammography
X
MRI Nuclear Radiology Interventional Radiology Neuro Physiology EEG EMG Non-Interventional Cardiology ECG
X
2 D Echo
X
X
X
X
Thallium Scan Stress Test Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
Cardiac Surgery
X
Pathology
Biochemistry
Routine tests Alliance with AKUH performed. Others Routine tests performed. for Laboratory referred outside Others referred outside Services. X X
Routine tests performed. Others referred outside X
X
X
X
Microbiology
X
X
X
Virology
X
Hematology Histopathology
X
Other Audiometry Pulmonary Function Tests
X
11/25/2009
CATEGORY- B HOSPITALS INVENTORY
Key indicators
This category includes private hospitals focusing on high margin services
Health Care Hospital, DHA
South City Hospital
Naveed Clinic
Hashmanis Hospital
Rehabilitation Cancer Rehabilitation Diabetes
X
Pulmonary Obesity and Nutrition Cardiac Dentistry General
X
Orthodontia
X
Periodontia
X
Prosthetic dentistry
X
Other, specialized
X
X
X
Support Services Pharmacy
X
X
X
X
Dr. Qamar Zaman Khan
Dr. Sadia Rizvi
Dr. Naveed Hasan Shah
Dr. Shareef Hashmani
Dr. Kailash Nath
Mr. Raheel Aslam (Eye)
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director
Dr. Moosa Memon
Administrator / HR Director
Dr. Usman Zaman Khan
Mr. Hyder Rehman
Mr. Azhar Nisar (Eye) Mr. Faisal (General) Mr. Rizwan Idrees (General)
Medical Superintendent
-
-
-
CMO
-
-
-
Dr. Inam-ur-Rehman
Dty. Dir. Clinical Care
-
-
-
-
Dir. General Services
-
-
-
-
Plot 140, 17th East
ST-1,Block-3,
Shahrah-e-Liaquat
Jacob Lines
Street off Main Korangi
Clifton, Khi
near Regal Chowk, Khi
Off: M A Jinnah Road , Khi
Address
-
Rd. DHA Phase 1, Khi
Email Address
-
-
[email protected]
-
Telephone No.
5311691
5374072
5682012
4214670, 2781124
Fax No.
5804903
5478634
5684127
2787115
Miss Rifat Baig
Nadia
Mohammad Sabir
Salman Zaidi
Reception
Reception
Reception
Reception
Contact Person Telephone / Ext / Dept.
11/25/2009
CATEGORY- C HOSPITALS INVENTORY
Key indicators
This category includes Single-specialty Hospitals
A.O. Clinic
Akhter Eye Hospital
Al-Ain Institute of Opthalmology
Kidney Centre
Tabba Heart Institute
78
23
8
70
100
Patient Accommodation Total Number of Beds VIP
3
Private, A/C
6
Semi-Private, A/C
22
General Ward
41
3 23
4
2
9
15
3
6
12
40
60
Incubator + Cot Clinics Cardiology
X
Cardio-thoracic Surgery
X
Dermatology Endocrinology ENT Family Medicine Gastro-enterology GI Endoscopy General Medicine General Surgery
X
Gynecology and Obstetrics Hematology Nephrology
X
Neurology Neuro Surgery
X
Oncology, Radiation Oncology Ophthalmology
X
X
11/25/2009
CATEGORY- C HOSPITALS INVENTORY
Key indicators Orthopedics
This category includes Single-specialty Hospitals
A.O. Clinic
Akhter Eye Hospital
Al-Ain Institute of Opthalmology
Kidney Centre
Tabba Heart Institute
X
Pediatrics
X
Pediatric Surgery Psychiatry
X
Respiratory Medicine
X
Rheumatology Urology
X
X
X
X
X
X
Vascular Surgery Emergency Services Specialized Care Areas Burn Unit Daycare ICU
X
Lithotripsy
X
Operation Theatres
X
Physiotherapy
X
Renal Dialysis
X
X
X
X X
X
Ventilators
X
X
X
Intensive Care [Cardiac; Neuro; other specialized]
X
X
X
NICU Special Clinics Allergy Epilepsy Health Check Up
X
Out Patient Department [Free / Subsidized] Pain Management Speech Therapy
11/25/2009
CATEGORY- C HOSPITALS INVENTORY
Key indicators
This category includes Single-specialty Hospitals
A.O. Clinic
Akhter Eye Hospital
Al-Ain Institute of Opthalmology
Kidney Centre
Tabba Heart Institute
X
X
Diagnostics Imaging Radiology
X
Color Doppler CT Scan
X
Mammography MRI Nuclear Radiology Interventional Radiology
Neuro Physiology EEG EMG Non-Interventional Cardiology ECG
X
X
2 D Echo
X X 3D ECHO
Thallium Scan
X
Stress Test
X
Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
Cardiac Surgery
X
Pathology Alliance with Hussaini Blood Bank for Laboratory Services.
Biochemistry
X
X
Hematology
X
X
Microbiology
X
X
X
Virology
X
X
X
X X
Histopathology
Other Audiometry Pulmonary Function Tests
X
11/25/2009
CATEGORY- C HOSPITALS INVENTORY
Key indicators
This category includes Single-specialty Hospitals
A.O. Clinic
Akhter Eye Hospital
Al-Ain Institute of Opthalmology
Kidney Centre
Tabba Heart Institute
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition
X
Cardiac
X
Dentistry General Orthodontia Periodontia Prosthetic dentistry Other, specialized Support Services Pharmacy
X
X
X
X
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic
X
Satellite Sample Collection Centre
X
Hospital Management Information CEO / Medical Director
Dr. Syed Mohammad Shah
Dr. Akhtar Jamal Khan
Dr. Mohammad Mukhtar
-
Mariam Raza Tabba Dr. Bashir Hanif
Administrator / HR Director
Mr. Nuzhat Fahim
Manager-Administration
-
Chief Operating Officer
Dr. Mudassir Hussain
Chief Medical Officer Resident Medical Officer Address
Pervez Masood Khan
Malik Rizwan
Mrs. Abida Waheed Ahmed
-
-
Dr. Saeed Hasan Chishti
-
-
-
-
Mr. Mohammad Yousuf
-
-
-
-
-
-
Dr. Arif Khan
-
-
-
4-F-15/5 Dr. M.A. Shah Rd. Nazimabad, Khi
FL-1, 41-C Block 5,
241/3/A,Block2,P.E.C.H.S. Shahrah-e-Quaideen , Khi
197/9, Rafiqui Shaheed Road,
St-1, Block # 2,
Karachi-75530
Federal “B” Area,
Gulshan-e-Iqbal, Rashid Minhas Road, Khi
Karachi-75950
Email Address
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Telephone No.
6685560
4963801
4556460
5661000
6811842
Fax No.
6685555
4973907, 4963718
4556151
5561040
6379662
Syed Adil Mehboob
Mohammad Moin Khan
Yusra Shamsi
Salman Jameel
Irfan Ahmed
Computer Dept.. ext. 312
Reception
Reception
Admin ext.201
Exec. Sec. to CEO
Contact Person Telephone / Ext / Dept.
11/25/2009
CATEGORY- D HOSPITALS INVENTORY
Key indicators
This category includes Community Welfare Hospitals
Patel Hospital
Chiniot General Kharadar General Hospital Hospital
Memon Hospital
Patient Accommodation Total Number of Beds
142
150
207
87
8
6
10
19
4
24
20
11
General Ward
60
63
150
43
Incubator + Cot
5
7
7
Cardiology
X
X
X
X
Cardio-thoracic Surgery
X
Dermatology
X
X
X
X
Endocrinology
X
ENT
X
VIP
18
Private, A/C Semi-Private, A/C
Clinics
Family Medicine
X X X
X X
X
Gastro-enterology
X
X
GI Endoscopy
X
X
General Medicine
X
X
X
X
General Surgery
X
X
X
X
Gynecology and Obstetrics
X
X
X
X
Hematology
X
Nephrology
X
Neurology
X
Neuro Surgery
X
X X X
X X
Oncology, Radiation Oncology
X
Ophthalmology
X
X
X
11/25/2009
CATEGORY- D HOSPITALS INVENTORY
Key indicators
This category includes Community Welfare Hospitals
Patel Hospital
Orthopedics
X
Pediatrics
X
Pediatric Surgery
X
Psychiatry
X
Respiratory Medicine
X
Rheumatology
X
Urology
X
Vascular Surgery
X
Emergency Services
X
Chiniot General Kharadar General Hospital Hospital X X X
X
Memon Hospital X X
X X X X
X
X
X X
X
X
Specialized Care Areas Burn Unit Daycare
X
ICU
X
Lithotripsy
X
Operation Theatres
X X
X
X
X
X
X
X
Physiotherapy
X
X
X
X
Renal Dialysis
X
Ventilators
X
Intensive Care [Cardiac; Neuro; other specialized] NICU
X
X
X
X
X
X
Allergy
X
X
Consulting Clinics [Paying]
X
Epilepsy
X
Special Clinics X
X
X
Health Check Up Out Patient Department [Free / Subsidized] Pain Management Speech Therapy
11/25/2009
CATEGORY- D HOSPITALS INVENTORY
Key indicators
This category includes Community Welfare Hospitals
Patel Hospital
Chiniot General Kharadar General Hospital Hospital
Memon Hospital
Diagnostics Imaging Radiology
X
Color Doppler
X
CT Scan
X
X
X
X
X
X
Mammography MRI
X
Nuclear Radiology Interventional Radiology Neuro Physiology EEG
X
EMG Non-Interventional Cardiology ECG
X
X
2 D Echo
X
X
Thallium Scan Stress Test Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
Cardiac Surgery
X
Pathology
Routine tests
Routine tests
Routine tests
Biochemistry
X
X
X
X
Hematology
X
X
X
X
Microbiology
X
X
X
X
Virology
X
X
X
X
Histopathology
Other Audiometry Pulmonary Function Tests
11/25/2009
CATEGORY- D HOSPITALS INVENTORY
Key indicators
This category includes Community Welfare Hospitals
Patel Hospital
Chiniot General Kharadar General Hospital Hospital
Memon Hospital
Rehabilitation Cancer Rehabilitation Diabetes Pulmonary Obesity and Nutrition Cardiac
X
Dentistry General
X
Orthodontia
X
X
X
X
X
X
X
X
-
Periodontia Prosthetic dentistry Other, specialized Support Services Pharmacy
X
X
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information Ejaz Ahmed Vohra
Dr. Khalid Iqbal
Dr. Saleem-uddin-Aziz
Ms. Hamda Baig
-
Haroon Patel
M. Farhan Ahmed
Dr. Zainab Fakhrudddin
Mr. Abdul Sattar
Chief Operations Director
-
Dr. Iqbal Zafar
-
-
Medical Superintendent
-
-
-
Dr. Aziz Khan Tank
CMO
-
-
Dr. Asad Ali
-
CEO / Medical Director Administrator / HR Director
Emergency CMO
Dr. Mohammad Tufail
Dr. Ali Imran
-
-
-
ST-18, Block-4, Gulshan-e-
Korangi 2 ½ Main Rd
Aga Khan Road,
Off: Robston Road
Iqbal, Karachi
Karachi
Kharadar, Khi
Burns Road, Khi
Email Address
-
cgh@cgh_k.com
-
[email protected]
Telephone No.
4816915-17
5063443
2510113
2638615
4815835
5067673
2540318
2633732
Address
Fax No. Contact Person Telephone / Ext / Dept.
Shahid Ali Khan
Abdur Rehman
Mohammad Wajid
Syed Saqib Ali Zaidi
Reception
Admin ext.3005
Enquiry Asst. ext. 290
Admin ext.112
11/25/2009
CATEGORY- E HOSPITALS INVENTORY
Key indicators
This category includes Government Hospitals
Civil Hospital
KIHD
SIUT
J.P.M.C
NICVD
NICH
1,670
120
300
1,800
400
475
Patient Accommodation Total Number of Beds VIP
30
Private, A/C Semi-Private, A/C General Ward
400
Incubator + Cot
12
Clinics Cardiology
X
X
Cardio-thoracic Surgery
X
X
Dermatology
X
X
Endocrinology
X
X
ENT
X
X
Family Medicine
X
Gastro-enterology
X
GI Endoscopy
X
General Medicine
X
X
General Surgery
X
X
Gynecology and Obstetrics
X
X
Hematology
X
Nephrology
X
Neurology
X
X
Neuro Surgery
X
X
Oncology, Radiation
X X
X
X X
X
X
Oncology
X
X
Ophthalmology
X
X
X
11/25/2009
CATEGORY- E HOSPITALS INVENTORY
Key indicators
This category includes Government Hospitals
Civil Hospital
KIHD
SIUT
J.P.M.C
NICVD
NICH
Orthopedics
X
X
X
Pediatrics
X
X
X
Pediatric Surgery
X
X
X
Psychiatry
X
Respiratory Medicine
X
Rheumatology
X
Urology
X
Vascular Surgery
X
Emergency Services
X
X X
X X
X X
X
X
X
X
X
Specialized Care Areas Burn Unit
X
X
Daycare X
X
X
X
X
ICU
X
Lithotripsy
X
Operation Theatres
X
X
X
Physiotherapy
X
X
Renal Dialysis
X
X X
X
X
X
X
X
X
X
X
X
X
X
X
Ventilators Intensive Care [Cardiac; Neuro; other specialized] NICU
X X
X
X
X
X
X
X
Special Clinics Allergy Epilepsy
X
Health Check Up Out Patient Department [Free / Subsidized] Pain Management
X
Speech Therapy
11/25/2009
CATEGORY- E HOSPITALS INVENTORY
Key indicators
This category includes Government Hospitals
Civil Hospital
KIHD
SIUT
J.P.M.C
NICVD
NICH
X
X
X
X
X
Color Doppler
X
X
X
CT Scan
X
X
Diagnostics Imaging Radiology
Mammography
X
MRI
X
X
X
X
Nuclear Radiology Interventional Radiology
X
Neuro Physiology EEG EMG Non-Interventional Cardiology ECG
X
X
X
X
2 D Echo
X
X
X
X
Thallium Scan
X
Stress Test
X
Interventional Cardiology/ Cardiac Surgery Cardiac Catheterization Lab
X
X
Biochemistry
X
X
X
X
X
X
Hematology
X
X
X
X
X
X
X
Cardiac Surgery Pathology
Histopathology
X
Microbiology
X
X
X
X
X
X
Virology
X
X
X
X
X
X
Other Audiometry Pulmonary Function Tests
11/25/2009
CATEGORY- E HOSPITALS INVENTORY
Key indicators
This category includes Government Hospitals
Civil Hospital
KIHD
SIUT
J.P.M.C
NICVD
NICH
X
X
X
X
X
Rehabilitation Cancer Rehabilitation Diabetes
X
Pulmonary Obesity and Nutrition
X
Cardiac Dentistry General Orthodontia
X
X
X
X
Periodontia
X
Prosthetic dentistry
X
Other, specialized
X
Support Services Pharmacy
X
X
X
Dr. Kalim Butt
-
Dr. S. Abid-ul-Hasan Rizvi
-
Prof. Masood Faruqui
Dr. Afroze Ramzan
-
Amir-ul-Haq
Dr. Anwar Naqvi
Akbar Ali Khan
Mr. Mukhtar Ahmed
Mr. Ahmed-ud-din
Airport pick up and drop Travel assistance Outreach Programmes Community Health; School Health Home Care Home Sample Collection Satellite Clinic Satellite Sample Collection Centre Hospital Management Information CEO / Medical Director Administrator / HR Director
Dr. Zafar Hussain Dr. Altaf Hashmi
-
-
-
-
Raza Chaudhary
-
Executive Director
-
Dr. Prof. Abdus Samad
-
Prof. Rasheed Juma
-
-
Deputy Executive Director
-
Dr. Siraj-ul-Haq
-
-
-
-
Dr. Hamid Ali Parihar
-
-
-
-
-
Opp: Allawala Market
ST-15, Block-16,
Civil Hospital
Off Shahrah-e-Faisal
Rafiqui (H.J.) Shaheed Road,
Rafiqui (H.J.) Shaheed Road,
M.A. Jinnah Road, Khi
Federal B. Area,
Karachi 74200
Karachi
Karachi-75510
Karachi-75510
Administration Executive
Asst. Medical Superintendent Address
Karachi-75950
Email Address
-
-
[email protected]
-
[email protected]
[email protected]
Telephone No.
9215740
9246075
9215718
9201300
9201271
9201261
Fax No. Contact Person Telephone / Ext / Dept.
9215733
9246061
9215469
9201370
9201286
9205389
Shakeel Ahmed
Ibrahim Eric Dewan
Sakina Yusuf
Syed Habib Shah
Zulfikar Ali
Intizar Hussain
P.A. to Dr. Hamid ext.2215
Admin ext. 203
Secretariat ext.2078
Telephone Operator
Director's Office
Telephone Operator
11/25/2009
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