Management Process & Organization Behaviour-case Study

Management Process & Organization Behaviour- Case Study

Maverick Learning  Immensely

popular educational group  Imparts undergraduate level education through distance education  Working for around two decades

Reactions towards the change  Difficult

to catch up with the change  Preparing e-content – duplication of work  Fear of losing their job  Financial problems  Difficulty in recruiting more manpower  Difficulty in coping with new work environment and people

Steps taken by Mr.Shantaram  Selects

the appropriate persons from the

team  Coordinates the tasks related to academics  Allocates responsibilities amongst the academicians  Hires more employees for technical assistance  Introduces credit points

Overcome resistance to change  Create

a positive attitude among employees regarding change.  Education and communication  Motivate employees  Use goals and feedback  Include employees in decision-making  Link rewards to performance

Thank you