Organization Change Management & Software Configuration Management
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Organization Change Management & Software Configuration Management Submitted by: Qasim Khan07-0839 Usman Ahmad 08-0861
Change Management Process
Generally, Change Management Process can be defined as the set of activities involved in :
(1) Defining and incorporating new values, attitudes, norms, and behaviors within an organization that support new ways of doing work and overcome resistance to change. (2) Building consensus among customers, stakeholders and employees on specific changes designed to better meet their needs. (3) Planning, testing, and implementing all aspects of the transition from one organizational structure or business process to another.
Phases of Change Management Process
Organization Change Management
Concept of organizational change is in regard to organization-wide change, as opposed to smaller changes such as adding a new person, modifying a program, etc. Examples of organization-wide change might include : A change in mission Restructuring operations (e.g., restructuring to self-managed teams, layoffs, etc.) New technologies, re-engineering Mergers, major collaborations, etc.
Lack of Organization Change Management
The lack of management can be observed by: Poor executive sponsorship or senior management support Poor project management skills Hope rested on a one-dimensional solution Poorly defined organizational objectives Frequent change in teams diverted to other projects
Understanding the Organization
Vision
Mission
Organizations members often work to achieve several overall accomplishments
Strategies
All organizations operate according to overall values, or priorities in the nature of how they carry out their activities.
Strategic Goals
An organization operates according to an overall purpose, or mission.
Values
Members of the organization often have some image in their minds about how the organization should be working, how it should appear when things are going well.
Organizations usually follow several overall general approaches to reach their goals.
Systems and Processes Aligned With Achieving the Goals
Organizations have major subsystems, such as departments, programs, divisions, teams. Each of these subsystems has a way of doing things to, along with other subsystems; achieve the overall goals of the organization.
Professionalism for Organization Change
About the Field of Organization Development (OD) The field of Organization Development is focused on improving the effectiveness of organizations and the people in those organizations Understanding Yourself as an Instrument of Change It is critical that you have a good understanding of yourself, including your biases, how you manage feedback and conflict, how you like to make decisions and solve problems. Consulting -- Professionalism and Ethics It's vital that change agents work from a strong set of principles to ensure they operate in a highly effective and ethical manner Group and Individual Human Relations Focus should be on helping members of the
Key Roles during Organizational Change Change Initiator
It is conventional wisdom among organizational development consultants that successful change is often provoked by a deep “hurt” or crisis in the organization, someone inside the organization reacts to that deep hurt and suggests the need for a major change effort Change Agent The change agent is the person responsible for organizing and coordinating the overall change effort. Champion for Change Change efforts often require a person or group who continues to build and sustain strong enthusiasm about the change Sponsor of Change Usually, there is a one key internal person or department that is officially the “sponsor,” or official role responsible for coordinating the change process e.g. department, such as Human Resources, Strategic Planning or Information Technology.
Software Configuration Management
A system can be defined as a collection of components organized to accomplish a specific function or set of functions. The configuration of a system is the functional and/or physical characteristics of hardware, firmware, or software, or a combination of these, as set forth in technical documentation and achieved in a product Software configuration management (SCM) is a critical element of software engineering. Software configuration management (SCM) is a supporting software life cycle process which benefits project management, development and maintenance activities, assurance activities, and
Software Configuration Management (Cont.)
SCM is closely related to the software quality assurance (SQA) activity. SQA processes provide assurance that the software products and processes in the project life cycle conform to their specified requirements by planning, enacting, and performing a set of activities to provide adequate confidence that quality is being built into the software. SCM activities help in accomplishing these SQA goals
Software Configuration Management (Cont.)
Software Configuration Management (Cont.)
Management of the SCM processes
Organizational Context of SCM Constraints and gaudiness for SCM Planning for SCM
Resource responsibilities and schedules Tool Selection and Implementation
SCM Plan Surveillance of Software Configuration Management
Software Configuration and Identification
Identify Items to be controlled
Software Software Software Software
Configuration Configuration Items Configuration Item Relationship Version
Software Library
Software Configuration Management (Cont.)
Software Configuration Control
Requesting, Evaluating and approving software changes
Software Configuration Status Information Software Configuration Status Reporting
Software Configuration Auditing
Implementing Software Changes Deviations and Waivers
Software Configuration Status Accounting
Software Configuration Control Board Software Change Request Process
Software Functional Configuration Auditing Software Physical Configuration Auditing
Software Release Management and Delivery
Software building Software Release Management
Conclusion
Finally, based on the study, we can say that any Change Management Processes can be outlined in these set of activities: Developing a deep and thorough understanding of the change that is required Ensuring benefits are owned within the business Creating a change program that is easily communicated and has the acceptance of your key stakeholders Using tools and techniques that can be modified to meet the needs of your organization Training your people in delivering new ways of working to ensure that any change is sustainable after we leave Delivering benefits and establishing mechanisms for tracking progress
Change Management Process
Generally, Change Management Process can be defined as the set of activities involved in :
(1) Defining and incorporating new values, attitudes, norms, and behaviors within an organization that support new ways of doing work and overcome resistance to change. (2) Building consensus among customers, stakeholders and employees on specific changes designed to better meet their needs. (3) Planning, testing, and implementing all aspects of the transition from one organizational structure or business process to another.
Phases of Change Management Process
Organization Change Management
Concept of organizational change is in regard to organization-wide change, as opposed to smaller changes such as adding a new person, modifying a program, etc. Examples of organization-wide change might include : A change in mission Restructuring operations (e.g., restructuring to self-managed teams, layoffs, etc.) New technologies, re-engineering Mergers, major collaborations, etc.
Lack of Organization Change Management
The lack of management can be observed by: Poor executive sponsorship or senior management support Poor project management skills Hope rested on a one-dimensional solution Poorly defined organizational objectives Frequent change in teams diverted to other projects
Understanding the Organization
Vision
Mission
Organizations members often work to achieve several overall accomplishments
Strategies
All organizations operate according to overall values, or priorities in the nature of how they carry out their activities.
Strategic Goals
An organization operates according to an overall purpose, or mission.
Values
Members of the organization often have some image in their minds about how the organization should be working, how it should appear when things are going well.
Organizations usually follow several overall general approaches to reach their goals.
Systems and Processes Aligned With Achieving the Goals
Organizations have major subsystems, such as departments, programs, divisions, teams. Each of these subsystems has a way of doing things to, along with other subsystems; achieve the overall goals of the organization.
Professionalism for Organization Change
About the Field of Organization Development (OD) The field of Organization Development is focused on improving the effectiveness of organizations and the people in those organizations Understanding Yourself as an Instrument of Change It is critical that you have a good understanding of yourself, including your biases, how you manage feedback and conflict, how you like to make decisions and solve problems. Consulting -- Professionalism and Ethics It's vital that change agents work from a strong set of principles to ensure they operate in a highly effective and ethical manner Group and Individual Human Relations Focus should be on helping members of the
Key Roles during Organizational Change Change Initiator
It is conventional wisdom among organizational development consultants that successful change is often provoked by a deep “hurt” or crisis in the organization, someone inside the organization reacts to that deep hurt and suggests the need for a major change effort Change Agent The change agent is the person responsible for organizing and coordinating the overall change effort. Champion for Change Change efforts often require a person or group who continues to build and sustain strong enthusiasm about the change Sponsor of Change Usually, there is a one key internal person or department that is officially the “sponsor,” or official role responsible for coordinating the change process e.g. department, such as Human Resources, Strategic Planning or Information Technology.
Software Configuration Management
A system can be defined as a collection of components organized to accomplish a specific function or set of functions. The configuration of a system is the functional and/or physical characteristics of hardware, firmware, or software, or a combination of these, as set forth in technical documentation and achieved in a product Software configuration management (SCM) is a critical element of software engineering. Software configuration management (SCM) is a supporting software life cycle process which benefits project management, development and maintenance activities, assurance activities, and
Software Configuration Management (Cont.)
SCM is closely related to the software quality assurance (SQA) activity. SQA processes provide assurance that the software products and processes in the project life cycle conform to their specified requirements by planning, enacting, and performing a set of activities to provide adequate confidence that quality is being built into the software. SCM activities help in accomplishing these SQA goals
Software Configuration Management (Cont.)
Software Configuration Management (Cont.)
Management of the SCM processes
Organizational Context of SCM Constraints and gaudiness for SCM Planning for SCM
Resource responsibilities and schedules Tool Selection and Implementation
SCM Plan Surveillance of Software Configuration Management
Software Configuration and Identification
Identify Items to be controlled
Software Software Software Software
Configuration Configuration Items Configuration Item Relationship Version
Software Library
Software Configuration Management (Cont.)
Software Configuration Control
Requesting, Evaluating and approving software changes
Software Configuration Status Information Software Configuration Status Reporting
Software Configuration Auditing
Implementing Software Changes Deviations and Waivers
Software Configuration Status Accounting
Software Configuration Control Board Software Change Request Process
Software Functional Configuration Auditing Software Physical Configuration Auditing
Software Release Management and Delivery
Software building Software Release Management
Conclusion
Finally, based on the study, we can say that any Change Management Processes can be outlined in these set of activities: Developing a deep and thorough understanding of the change that is required Ensuring benefits are owned within the business Creating a change program that is easily communicated and has the acceptance of your key stakeholders Using tools and techniques that can be modified to meet the needs of your organization Training your people in delivering new ways of working to ensure that any change is sustainable after we leave Delivering benefits and establishing mechanisms for tracking progress
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