Mad A Voip

MADA-JORDAN Customer Management +962 6 4000000 Office: +962 6 55 20793 E-mail: [email protected] PO BOX . 140006 Amman 11814 Jordan

Dear Sir/Ma’am, Thank you for your interest in MADA Jordan VoIP solutions. We are pleased to provide you the enclosed proposal for the MADA lines and services. MADA is a telecommunication company that focuses on providing an affordable and high quality international and national calling services, and it’s one of those VoIP providers that are racing on the playground of the telecom world to reach a highest level of accuracy that reflects professionalism. Mada is unique by providing legal and real Jordanian numbers (DID), and the high quality Jordanian MADA calling cards. On our network, subscribers can talk as much as they please 24/7 and free of charge as long as they are using the MADA (06400x xxx) numbers , regardless of their country location .Certainly the MADA line enables the users to receive calls from any Jordanian GSM/Landline/ VoIP provider anytime and anywhere they would be located whether inside or outside of Jordan , allowing the callers to pay similar rates to what they would pay dialing any other Jordanian landline . Dear user, this added value will give you free roaming services and accordingly an intensive decrease in your international and national telephone/cell phone bill amount. Our MADA lines can be used all the way through a variety of ways and techniques in order to meet the variable needs of all kinds of customers anywhere they would be located. Moreover; using the MADA options and features, we can guarantee you; our dear client, a magnificent and one of a kind service that will securely connect you to the world and give you the optimal satisfaction you have always been looking for among all other VoIP providers you have ever heard about. Best Regards, Customer Management. Rania Al-Ahmad.

*What do you need to make your line work? If you have a MADA line, all what you need to activate it is a high speed internet connection – DSL cable, WiFi or fiber connection, then you can send and receive phone calls to/ from wherever you want all over the world with very low and affordable calling rates. *Being a member of our Mada Family, you will have a variety of integrated options and facilities to reach the optimum benefit and your complete satisfaction when using your ( 06 400 XXX) line ,thus you can be confident enough to use the service any time and any place you are as long as you are internet provided:

MADA Phone Options: 1. Softphone: It’s a telephone software (Softphone) .Once you install it, you’ll add a fully functioning telephone interface to your computer. MADA SoftPhone works just like your telephone keypad. You can make calls; receive calls from to all over the world. And because this Softphone is provided by MADA, you’ll get the full range of MADA Features.

2. IP Phone MADA provides an IP enabled phone, which needs to be connected with: High speed internet connection, DSL, cable, WiFi, or fiber connection

3. Router device connected to the internet and plugged with an existing telephone (a router and a normal handy telephony can be an alternative of using an IP phone; you can make calls; receive calls from and to all over the world.)

4. Mobile P Our costumer can also enjoy using his MADA line using his personal mobile phone if it was provided with SIP settings, WiFi, and internet telephony.

*How does MADA VOIP work?

Features: Because our satisfaction is only established by making you, our dear customer, comfortable and fully served; MADA decided to provide you with some helpful features to make your communication and phone calls around the world easier and covered by the simplest possible way:

1 .Call Forward, **Call forwards all: Allows you to forward all your incoming calls to any phone number you choose including your wireless phone, anywhere around the world. ** Call forward if busy: Allows you to forward your incoming calls, when your MADA line is busy, to any phone number you choose - including your wireless phone, anywhere around the world. ** Call forward if no answer: Allows you to forward your incoming calls, when there is no answer on your MADA phone, to any phone number you choose, including your wireless phone, anywhere around the world.

2. Caller ID display: This feature will show you a visual display of the caller's number as well as the Caller's name.

3. Caller ID blocking: Allows you to block your telephone number from being displayed in the Caller ID of the person you are calling. Caller ID Block gives you privacy protection. Even if the party you're calling has a caller ID device, your number won't appear on their phone or Caller ID device.

4. Selective caller ID blocking (selective private number) Allows you to block your telephone number from being displayed in the Caller ID of some selected people (a selected person you are calling or previously selected people in your ring List). Selective Caller ID Blocking works only for the duration of one call. After that call is completed, Caller ID will return to its previous status.

Caller ID Block gives you privacy protection whenever you want it. Even if the party you're calling has caller ID, your number won't appear on their phone or caller ID device

5. Call return: Also known as *69, allows you to quickly return any incoming call, even if you didn’t answer the call. Simply dial *69 and your MADA service will automatically redial the number of the most recent incoming call. Immediately after you dial *69, a voice prompt announces the return call number, date and time.

6. Video support: Now MADA made it possible for you to hear and see each other make video calls on the same network using a device that supports the video calls or a softphone on your computer.

7. Do not disturb: Do Not Disturb prevents your MADA phone from ringing whenever, wherever, and however you want. All incoming calls will be sent to a system message indicating that you are not accepting calls at this time. You can turn Do Not Disturb on or off for each of your MADA lines separately. And Do Not Disturb won't affect your outgoing calls.

8. Anonymous call rejection: Reject any inbound call from anonymous parties who have explicitly restricted their Caller ID information. Such calls will be sent to a system message indicating that you do not accept anonymous calls. The caller will be directed to hang up and try again with Caller ID unblocked.

9. Call waiting: Allows you to accept an incoming call while you are already in a call. While you’re on the line you’ll hear a special tone telling you there is another caller

trying to reach you and this number appears to you. If you choose not to answer, you can simply let it ring through to your voicemail. Alternatively, you can toggle back and forth between both calls as many times as you would like.

10. Multiple ways calling: Lets you spontaneously add another caller during an ongoing phone conversation. Even better if you call a friend with a Multiple Ways Calling, you can have an up to 6 people on the phone at the same time .This feature is a very valuable for conference meeting.

11. Speed dial: Saves up to ten of your most frequently dialed numbers to single digit short cuts. Speed Dial numbers can be saved on the VOIP Online Account, or directly on your VOIP phone.

12. Call transfer: Call Transfer lets you direct a live call to another phone number anywhere in the world.

*Because our ultimate goal is delighting our customers The Value Added Feature that we also have is that you can use any number from our range as a calling card by just entering the vital information (pin code and password together) of that

VOIP(MADA) number after your hear the voice prompt after dialing one of our toll-free numbers , (080099600/from land line,080099700/from mobile), and you will be deducting the minutes from your MADA (VoIP) account without affecting or deducting any charges from the mobile or the land line you are using to dial the toll-free number. This service will be very helpful if you are away from internet access or from your ATA device, this service can be used by many mobiles or land lines at the same time using one MADA account, the mobile and land line numbers can be memorized by the system and assigned to the MADA number account, this can be done by our Web interface and by listening to the voice prompt and pressing a certain key digit.

Why is MADA different? Gives you the chance to use more than one facility to use and consume from the same account (softphone, IP phone,SIP-provided mobile, router device). ➢ It has the availability to be connected to a fax machine and the line will become a telefax. ➢

➢

➢

It offers the greatest low international rates to over 250 countries, with the highest quality. MADA calling accounts come in two main variations: 1.

Pre-paid Account A pre-paid calling account needs to have a certain amount of credit before calls can be made. The user is then notified once the account is running low on credit. Credit can be added to the account in a number of ways including cash, check, credit card

using the specified web interface, or either by contacting our sales department. 2.

Post-paid A post-paid calling account allows users to make international calls and receive a bill at the end of each month that includes details of each call that was made. An application is required from users seeking to qualify for a post-paid account.

➢ Very low calling Rates to different countries all over the world ➢ High Quality Calls with the maximum privacy. All of international calling services are routed over its high quality voice network to ensure that call availability and clarity is not compromised. ➢ A very accurate and detailed reporting system for your outgoing phone calls through a very simple, easy to use and friendly-sophisticated web interface. ➢ MADA service has a very dedicated 24/7 costumer support team was especially designed for the courtesy and responsiveness of agents.

Price list for MADA lines Plan

Credit

Recurring charge

DID

Tax

Price

16%

amount

Discount

Total

Monthly plan

5.00 JOD

5.00 JOD

10 JOD

1.60 JOD

11.60 JOD

none

11.60 JOD

Yearly plan

20.00 JOD

12 months already paid

10 JOD

12.00 JOD

75.00

15.00 JOD

87.00 JOD

JOD

* 50 JD the cost of ATA device (Analogue Telephone Adaptor) one port, which allows you to use a normal phone handset. * 70 JD the price of the PAP2 device (two ports). *100 JDs the price of the IP phone.

Mada calling accounts come in two main variations: ➢

Pre-paid account: A pre-paid calling account needs to have a certain amount of credit before calls can be made.

➢

Postpaid Account:

Here you only pay the price of the line 10 JOD, and 50 JOD deposits (total of 60 JODs) and a monthly detailed bill will be received on your e-mail while you can check your consumption on your own web account.

Your options for the recharge and refill cards are any amount of 5 JODs and its duplications. •

A tax of 16% will be added.

DISCOUNT SCHEME: Because MADA-Jordan is compassionate to its customers, we invented a special discount scheme: Number of DID’s

Device price for IP-Phone

10 - 50

100 JD

above 50

90 JD

Recharge amount

Discount per amount

100-500 JD

10%

Above 500

15%

Sales Executive.

Rania AL-Ahmad Customer Management [email protected] mob: Office: 06 4000 000 Ext: 401

We Thank The Opportunity to Serve You.