Ma Rizzo Resume9

Mary Ann Rizzo 5825 River Run Ct. Canton, Mi 48187 (734) 459-5122 [email protected]

PROFESSIONAL PROFILE  18+ years sales and customer service experience  Excellent communication skills  Proficient in Microsoft Office (Excel, Word, and Outlook) WORK HISTORY 3/17/09 –5/15/09 - Resurrection Church Office Assistant - (Temporary – filling for secretary on medical leave) Responsible for banking, paying bills with the use of Peach Tree Software, answering questions of parishioners, typing, and assisting pastor with various office details.

2007-05/30/08 – Beyond Components Sales Assistant

I assisted the office manager and sales associate with sales orders and invoicing. Effectively communicated and helped customers with quotes. 2006-Feb. 2007 – TCF Bank Bank Teller Responsible for customer service through banking transactions of deposits, withdrawals, money orders, loan payments, and other services. 2005-July 2006 - Pinnacle Airlines Flight Attendant Primary responsibility was to insure safety and comfort of passengers in accordance with FAA procedures & policies during boarding, in-flight, & deplaning operations. 1988-Present - Mary Kay Cosmetics Sales Consultant Market cosmetic and skin care products throughout Southeast Michigan Area using self-directed telemarketing, referrals, and marketing campaigns. Also, I service current customers with skin care needs and new product introductions. Team Leader Recruited and developed a team of 5-12 women as sales consultants to attain their personal goals and company sales targets. I earned the use of two company cars as a result of meeting personal and team sales objectives. Sales Director I was responsible for leadership and management of a Mary Kay Sales Unit. Activities involved recruiting and development of unit members, development and execution of unit marketing programs as well as training and development of unit members in sales techniques, professional sales skills, and customer service. 1977-1982 - Chrysler Corporation Engineering Secretary Provided secretarial services for the chief engineer, department manager and 30+ engineers and draftsmen. Duties involved document creation, coordination of meetings and resources, and planning and logistics for department events.

EDUCATION

BS - Eastern Michigan University - 1974