Life Care Hospital

An Introduction

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Our Vision “To

be the Community’s choice for an exceptional healthcare experience and exceptional work place.”

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Mission statement “Provide service to customers with the help

of a skilled and dedicated workforce whose creative talents, innovative actions and competitive edge make their position unique in giving evidence based quality health services to individuals and institutions.”

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Goals of Life Care A. Short Term Goals: 

To be a leader in preventive health care.

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To Focus on Non-communicable diseases like cardiovascular diseases, Diabetes, Respiratory Diseases, Cancers etc.

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To provide quality healthcare of international standards to large sections of the society at a reasonable cost without discrimination of caste, creed and religion.

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Contd… 

The aim is always to achieve operational excellence in

medical activities through state of the art technology. 

Goal of operational excellence will be continuous

improvement everyday at every level through innovative contributions 

To extract best out of employees by ensuring that they

receive continuous training in clinical and managerial area.

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Long Term Goals To be the leader among hospitals in Nepal To be a leader in diagnostic and critical care

service such as ICU, CCU, dialysis, emergency, trauma and cancer care etc. To assure clients, superior quality of services by

acquiring processes of TQM. To expand into Advance Cardiac and

Neurosurgery. 6

Values Integrity Continuous improvement Innovation Customer enthusiasm Team work Individual respect Responsibility

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Objectives Running a profitable operation for the benefit

of shareholders and employees. Pursuing a strategy of providing differentiated

healthcare products with focus on the various segments of the society. Establishing channel partners who will

conduct focused camps towards the middle and lower income groups. 8

Contd… Come up with differentiated bundled products to address

the above mentioned diseases.

Promote health insurance through its channel partners

which will encourage people to have access to the quality health care at very low contributions in form of premium.

Make surgical and medical packages affordable for the

community by formulating easy payment options financed through financial institutions

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Contd… Attract small investors to invest their capital. 

In return they will avail few health care services as complimentary part of their investment apart from the handsome dividends

Develop our brand by penetration marketing and giving

high quality of customer satisfaction through its employees

Reward employees suitably and ensure that the

employees get constant training required to perform the job with personal development opportunities.

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Contd… 

To hire only competent people and ensure that life care is the market leader in awarding remuneration and compensation to their employees

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Procure state of art medical equipment and facilities to provide quality health care services of international standards

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Enter into joint ventures, collaborations and technical know how sharing with the leader of health care providers in respective fields of the neighboring countries. 11

Contd… 

Life care accomplish its mission and goals by adhering to these corporate philosophies

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Excellence in health care services

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Integrity in all of its actions to build public trust

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Inclusiveness and diversity of perspectives 12

Contd… 

Partnerships with corporate houses and community to build a successful public health system

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Accountability and responsibility to customers and the community

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Customer Philosophy Life Care wants to be customer focused,

taking their needs and satisfaction as their first priority. Life Care customer philosophy is to provide

right service at a right time to the right person at a right price.

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Service Philosophy Life care philosophy is to provide excellent

healthcare of international standards to large sections of the society at a reasonable cost. These quality healthcare services will be based on

evidence based medicine. LCH service philosophy follow:

“Prevention is better than Cure”. 15

Contd… Management of Life care wants to be creative

and courageous.

They work hard and respect tradition and

authority.

They will be honest to their customers. They will provide services of high standards

with reliability and responsibility

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Tour To Life Care

Life Care Hospital

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Executive Chairperson

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Chief Executive Officer

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Operation Department

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Human Resource Department

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Ground Floor

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First Floor

Life Care Hospital

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Thank You…

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