Labaile Version2
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L. Lynn Bailey 8336 South Scottsdale Avenue Chicago, Illinois 60652 Home: 773.581.8348 • Email:[email protected] • Cell: 773.835.0328 ____________________________________________________________________________________________
SUMMARY OF QUALIFICATIONS Detailed oriented and reliable professional who is committed to advancing the way the world connects. I am interested in conducting analytical studies on engineering proposals to develop design for electronic components, products, and systems. Desire to use my strong communication abilities and effective problem solving troubleshooting skills in a leadership position. I want to continue the study and application of algorithms in the field of digital signal processing.
EDUCATION Universities of Illinois at Chicago (UIC) Bachelors of Science in Electrical Engineering Engineering Law and Management Certificate Graduating M ay 09, 2009
TECHNICAL EXPERIENCE •Programmed met lab for processing signals and Matrix manipulation imaging CUsed M icrosims (Verilog) and P-Spice to test digital designs of logging gates using C++ language CKnowledgeable in using Oscillators, Spectrum Analyzers, and Function generators •Strong working knowledge in working with CADD software (AutoCAD or Micro station). Strong knowledge and experience with communications technologies and protocols and their applications •Possess excellent written, oral, and customer service skills •Set up and observant of systematic documentation and administrative procedures for planning purposes, recording all pre/post-event activities, performance results, and event outcomes. •Installed, setup, debugged and maintained computer hardware (e.g. all types of peripherals, hard disks, storage devices, memory SIMMs, wired/wireless network connectivity hardware, and external device connectivity hardware) and computer software (e.g. operating systems, device drivers, network connectivity products, software and data protection/security products, database)
PROFESSIONAL EXPERIENCE B LACKWELL C ONSULTING S ERVICES N ETWORK T ECHNICIAN I NTERN
M AY 2008-J ULY 2008
A productive member of the E-rate Network field team that designed, constructed, implemented and tested wired and wireless networks in selected Chicago Public Schools. CCreated network riser diagrams CInstalled several switches and wireless access points in a school CDocumented the location of every concentrator enclosure and wiring closet with a school on floor plans CVerified floor plans for completeness and accuracy of room numbers and buildings.
A CADEMIC C OMPUTING AND C OM MUNICATIONS C ENTER C LIENT S ERVICES O FFICE
J ANUARY 2005-M AY 2008
Responsible for maintaining the functionality of UIC computer lab facilities. Tackled help desk duties and provided technical assistance whenever needed CProvided technical troubleshooting of the lab equipment CDocumented issues in RT database for reference CTrained individuals on department specific applications
C OMCAST C ORPORATION T ECHNICAL S UPPORT S PECIALIST
F EBRUARY 2006-J ULY 2006
Supplied general customer support for Comcast Digital Voice and Comcast Internet services and products. Handled difficult customer inquiries and complaints, exhausting resources available before escalating to the appropriate technical groups CTroubleshooting customer premise equipment including personal computers, laptops, modems, routers and software (PC operating systems) to understand sources of trouble CPerformed help desk functions as appropriate •Provided excellent customer service in person and by phone
GENERAL MOTORS CORPORATION PROFESSIONAL INTERNSHIP
MAY 2005-AUGUST 2005 Obtained sufficient knowledge of plant floor systems deployed in W ilmington, Delaware. Assisted in the development and deployment of transition-to-operation documentation for Ethernet/IP CParticipated in deployment activities as part of the Plant Floor System Deployment Team CMaintained open issues list and GMX020 GEP SAT status daily CDeveloped and presented an “end of assignment” presentation to corporate managers CSupported and planned project management meetings involving travel up to three times a week
PROFESSIONAL ORGANIZATIONS National Society of Black Engineers Chapter Secretary, 2004-2005 Chapter President, 2005-2006 Chapter Membership Chair, 2007-2008 Institute of Electrical and Electronic Engineers Active Member, 2007-2008 Toastmasters International Active Member, 2007-2008
SUMMARY OF QUALIFICATIONS Detailed oriented and reliable professional who is committed to advancing the way the world connects. I am interested in conducting analytical studies on engineering proposals to develop design for electronic components, products, and systems. Desire to use my strong communication abilities and effective problem solving troubleshooting skills in a leadership position. I want to continue the study and application of algorithms in the field of digital signal processing.
EDUCATION Universities of Illinois at Chicago (UIC) Bachelors of Science in Electrical Engineering Engineering Law and Management Certificate Graduating M ay 09, 2009
TECHNICAL EXPERIENCE •Programmed met lab for processing signals and Matrix manipulation imaging CUsed M icrosims (Verilog) and P-Spice to test digital designs of logging gates using C++ language CKnowledgeable in using Oscillators, Spectrum Analyzers, and Function generators •Strong working knowledge in working with CADD software (AutoCAD or Micro station). Strong knowledge and experience with communications technologies and protocols and their applications •Possess excellent written, oral, and customer service skills •Set up and observant of systematic documentation and administrative procedures for planning purposes, recording all pre/post-event activities, performance results, and event outcomes. •Installed, setup, debugged and maintained computer hardware (e.g. all types of peripherals, hard disks, storage devices, memory SIMMs, wired/wireless network connectivity hardware, and external device connectivity hardware) and computer software (e.g. operating systems, device drivers, network connectivity products, software and data protection/security products, database)
PROFESSIONAL EXPERIENCE B LACKWELL C ONSULTING S ERVICES N ETWORK T ECHNICIAN I NTERN
M AY 2008-J ULY 2008
A productive member of the E-rate Network field team that designed, constructed, implemented and tested wired and wireless networks in selected Chicago Public Schools. CCreated network riser diagrams CInstalled several switches and wireless access points in a school CDocumented the location of every concentrator enclosure and wiring closet with a school on floor plans CVerified floor plans for completeness and accuracy of room numbers and buildings.
A CADEMIC C OMPUTING AND C OM MUNICATIONS C ENTER C LIENT S ERVICES O FFICE
J ANUARY 2005-M AY 2008
Responsible for maintaining the functionality of UIC computer lab facilities. Tackled help desk duties and provided technical assistance whenever needed CProvided technical troubleshooting of the lab equipment CDocumented issues in RT database for reference CTrained individuals on department specific applications
C OMCAST C ORPORATION T ECHNICAL S UPPORT S PECIALIST
F EBRUARY 2006-J ULY 2006
Supplied general customer support for Comcast Digital Voice and Comcast Internet services and products. Handled difficult customer inquiries and complaints, exhausting resources available before escalating to the appropriate technical groups CTroubleshooting customer premise equipment including personal computers, laptops, modems, routers and software (PC operating systems) to understand sources of trouble CPerformed help desk functions as appropriate •Provided excellent customer service in person and by phone
GENERAL MOTORS CORPORATION PROFESSIONAL INTERNSHIP
MAY 2005-AUGUST 2005 Obtained sufficient knowledge of plant floor systems deployed in W ilmington, Delaware. Assisted in the development and deployment of transition-to-operation documentation for Ethernet/IP CParticipated in deployment activities as part of the Plant Floor System Deployment Team CMaintained open issues list and GMX020 GEP SAT status daily CDeveloped and presented an “end of assignment” presentation to corporate managers CSupported and planned project management meetings involving travel up to three times a week
PROFESSIONAL ORGANIZATIONS National Society of Black Engineers Chapter Secretary, 2004-2005 Chapter President, 2005-2006 Chapter Membership Chair, 2007-2008 Institute of Electrical and Electronic Engineers Active Member, 2007-2008 Toastmasters International Active Member, 2007-2008
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