Knowledge Worker

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The Knowledge Worker Engr. Jeffrey T. Dellosa March 7, 2009 DOST Hall, NORMISIST Campus, Butuan City

 In

2008, 2.6 million jobs were lost.

 Four

(4) to five (5) million by the end of the year. No stimulus package can reverse this trend and data will remain terrible for at least the next six months.

 About

850,000 college graduates in 2008 are unemployed due to the ongoing mismatch in the quality and kind of jobseekers compared to the needs of the current market and industries. Source: Source ANC’s Crossroads



The GLOBAL CRISIS and workers’ layoffs have happened before (Trend).



There is high JOB retention for knowledge workers.



Majority of the JOBS currently available are for the KNOWLEDGE Workers.

Foresight 2020: Economic, Industry and Corporate Trends

One Line There Summary won’t be on the future of knowledge workers:

enough of them.

knowledge worker (also referred to as an intellectual worker or brain worker) worker is a A

person employed due to his or her knowledge of a subject matter, rather than their ability to perform Source: Source http://en.wikipedia.org/wiki/Knowledge_worker manual labor.

It includes those in the information technology fields, such as developers, system administrators, technical writers and



 The

term can also refer to people outside of information technology but who are hired for their knowledge of some subject, such as lawyers, teachers, and

Knowledge worker was coined by Peter Drucker in 1959, as one who works primarily with information or one who develops and uses knowledge in the workplace. Source: Source http://en.wikipedia.org/wiki/Knowledge_worker

A knowledge worker's benefit to a company could be in the form of 



developing business intelligence, increasing the value of

intellectual capital, 

gaining insight into customer preferences, or a variety of other important gains in knowledge that



The first wave was the Agricultural Age with wealth defined as ownership of land.



In the second wave, the Industrial Age, Age wealth was based on ownership of Capital, i.e. factories.



In the Knowledge Age, Age wealth is based upon the ownership of knowledge and the ability to use that knowledge to Charles goods Savage’s 5 and Generation Management create or Source: improve th

 The

global knowledge based economy continues to evolve and expand at a rapid rate.  As this happens, the nature of work is changing.  It is becoming more and more knowledge intensive.

 Knowledge

workers need to know more, to do their jobs effectively. Work life is becoming more complex and chaotic (especially in the Industry).

 Knowledge

workers are challenged to make business decisions and take positive action in a whirlwind of information.

 As

human capital inputs to business production processes, what the Knowledge Workers know, and how they act on what they know, is arguably one

of the key sources of sustainable competitive advantage.

 The

knowledge worker is a critical link in the knowledge value chain.

 The

knowledge worker is a vital resource for nurturing loyal and enduring relationships with important customers.

In

a knowledge economy, knowledge and information is power.

The

more you know, the more you can do, the more marketable you



Employers are looking for people who can do the job…who have the necessary knowledge and skills required for the position for which they are being

EMPLOYERS want: 

Writing – It is essential that you be able to write well in most fields because you will have to write reports and memos.



Verbal communication - Many jobs require you to give presentations or represent the company in meetings so you must be able to speak in front of an audience.

EMPLOYERS want: 

TEAMWORK – You need to be able to lead, follow and collaborate with coworkers.

EMPLOYERS want: 

STRONG WORK ETHIC: You need a

“do whatever it

takes” attitude to meet deadlines because missed deadlines usually cost the company money.

With the evolving corporate landscape, it will do you well to keep your job-hunting style up to the times. Here are 10 mantras to repeat to yourself.



Speak up. If you have poor

interpersonal skills, work on them through short-term courses in speech, oral and written communication. Or simply read, read, read and practice, practice, practice on your own with a friend.



Show sophistication.

Assume a professional image always, from your clothes, to your diction and your demeanor. The trick is to look mature and businesslike, not like you just stepped out of college, even though you just did.



Be a self-starter. Show that you’re prepared to take the initiative to learn on your own so that you won’t be a drag to your coworkers.



Strut your stuff. Highlight specific school and extracurricular accomplishments, campus activities, practical job and internship experiences and how these will help you in your new job.



Generate energy. Demonstrate a positive attitude, enthusiasm and an energetic approach. Employers are looking for candidates willing to give 100 percent to the job.



Show your creative side. Nurture your creative problemsolving skills, another soft skill that employers value.



Be a techie, Become as computer literate as possible by familiarizing yourself with the most widely used computer applications.



Be flexible. Be open to new ideas, situations and concepts. Show you can adapt to change in today’s rapidly changing economy.



Get results. Acquire a rep as a results-oriented worker-someone who thinks on his or her own and gets things done, rather than someone who merely completes his or

 





Sell yourself. Be visible. visible Play your strengths. strengths INVEST in yourself. yourself Update your skills, or even better, be ahead of the curve. Network, Network Build rapport.





 

Keep your complaints to yourself. Stay out of office politics. Fill up your tank. Scale down your

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