Kiran Kumar_middleware Admin

KIRAN KUMAR Mobile: +91-8466809126

Email: [email protected]

PROFESSIONAL SUMMARY  Have 8 Years of Professional Experience in IBM WebSphere Application Server and Middleware         

Administration. Have Good Experience in Administering IBM WebSphere, WebSphere MQ. Have Good Experience in Administering IBM HTTP Server. Have Good Experience in Unix/Linux/AIX and Windows Operating Systems. Good Experience in Deploying (Web and Enterprise) Applications. Good Experience in Configuring Webserver, Database and Messaging Clients with WebSphere Server. Good Experience in WebSphere Server Performance Tuning (OS, JVM, Network and Database). Good Experience in Configuring/Troubleshooting IBM WebSphere Clustering. Expertise in Troubleshooting and Root Cause Analysis of Server Side and Application Side issues. Good Experience in Supporting Developers, Testing Team on Different WebSphere Server Deployment

   

issues. Performing load test for all the application servers, which are moving to production. Installation of SSL Certificate on Web server and Application servers, MQ servers Coordinate with Application team to deploy business application solutions. Inspecting Port connections, CPU Utilization and normal performance factors and enabling PMI for

getting the status in graphs whenever required.  Health Check of WAS Servers.  Troubleshooting request flow and Web Containers problems.  Have Good exposure to Change Management, Service Request and Incident Management using CA Tools.  Good experience on functional tuning as well as performance tuning.  Working in 24 X 7 Productions and Non-Production Environment.  Have Good Communication Skills and Ability to Plan, Organize and Lead Projects.

TECHNICAL SKILLS  WebSphere Application Server (6.x, 7.x, 8.x, 8.5.x)  Installing and configuring WebSphere Application server on UNIX, Linux and Windows Operating Systems.  Command, Console and Script Based Administration of WebSphere Server.  Configuring and Administration of Servers, Node Managers, Clusters, SSL Certificates, Security Realms, Security Policies, Virtual Hosts, JDBC, JMS, Logging, etc.  Configuring & troubleshooting External Applications such as Messaging, Database and Logging, etc. with WebSphere Server.  Configuring and Managing Deployments of Web and Enterprise Applications.  Managing WebSphere Core Services like Deplorer, Network and Database Services.  Experience in the field of supporting all environments including Production.  Experience in administration and implementation of web-based enterprise applications on IBM WebSphere 6.x/7.x/8.x/8.5.x, specially deploying, configuring, performance monitoring and Troubleshooting.

 IBM MQ (7.x, 7.5, 8.x)  Installation of MQ Services on AIX/Linux/Windows Servers.  Configuring MQ Clusters.  Creating QUEUE Managers, Queues and Channels.  Administrating IBM MQ using runmqsc and mq Console.  Configuring SSL in WebSphere MQ.  Installation of MQ objects and Message flows.  Performing load test for all the application servers, which are moving to production.  Installation of SSL Certificate on Web server and Application servers, MQ servers  Coordinate with Application team to deploy business application solutions.  IBM HTTP Webserver (6.x, 7.x, 8.x, 8.5.x)  Installing and configuring HTTP Webserver, Plugins on UNIX and Windows servers.  Configuring WebSphere Server with HTTP Webserver.  Configuring Virtual Hosts, URL Rewrites and Proxies in HTTP Webserver  Installing and Renewing SSL Certificates.  Troubleshooting and Life Cycle Management of Webserver  Linux/Unix/Windows Operating System  File System Management, User Account Administration and Job Automation.  Profile Creation, Disk space management, troubleshooting various issues related with Unix/Linux Operating System.

EDUCATION DETAILS 

MTech in Software Engineering, JNTU, Anantapur, India.



Bachelor’s in Computer Science and Engineering, JNTU, Hyderabad, India.

WORK EXPERIENCE 

Working as an Infrastructure Architect with IBM India Pvt Ltd, from May 2018 to Till Date.



Worked as Associate Technical Lead with Prolifics Corporation Ltd, from March 2017 to May 2018.



Worked as Middleware Admin in Infinite Computer Solutions and Atos, Singapore, from May 2015 – Feb 2017.



Worked as Senior System Administrator in WIPRO Technologies INDIA PVT LTD from Sep 2014 – May 2015.



Worked as Senior Operations Professional in IBM INDIA PVT LTD, from March 2011 – Sep 2014.



Worked as Systems Engineer in CS Software Enterprise Ltd, from July 2007 – Jan 2008.

PROFESSIONAL CERTIFICATIONS 

IBM Certified System Administrator for IBM WebSphere Application Server Network Deployment V 7.0



ITIL V3 (Information Technology Infrastructure Library) Foundation Certified

ACHIEVEMENTS and ACCOMPLISHMENTS 

Received Centre of Excellence certificate from IBM INDIA Pvt Ltd - 2012

PROJECTS AND RESPONSIBILITIES Prolifics Corporation Pvt Ltd, India (March 2017 – May 2018) Client: Ralph Lauren UK, Role: Associate Technical Lead Environment: WebSphere Application Server 6.0/6.1/7/8/8.5.x, IBM HTTP Server 7/8/8.5. x, MQ 7/ 7.5 Responsibilities:                           

Configuring the IBM Web Sphere Application Servers 8.x on different OS Linux, Windows and AIX for production as well as pre-production environment. Installing and Configuring the IBM Http Server (8.x) and Plug-ins on Linux and Windows servers. Installing Product Updates – Updating Web Sphere Application Server, IBM HTTP Server and HTTP Server Plug-in. Automation of Monitoring and Health check process using Jython and shell scripts. Working on Problem, Incident and Change Management. Working on Architecture Solutions for New Applications. Supporting Network Monitoring, File System Monitoring, Process Monitoring and Log file analysis. Have raised the PMR request to IBM for further analysis and worked with IBM product support team. Good experience on functional tuning as well as performance tuning. Configuring JVM parameters, JDBC Providers, Data Sources, Virtual Hosts and Global Security. Knowledge on vertical and horizontal clustering and SSL Certificate Installation for IHS. Have involved in the OS patching and DB migration & configured necessary things for DB migration in the WAS. Handling installations of Websphere products (Application server, WAS, and MQ servers) and Webservers (IBM HTTP server). Configuring LDAP (Tivoli Directory server), and creating global security for the application servers Handling fix packs installation of Websphere application servers and MQ servers and AIX VIO and GPFS. Handling migrations of WebSphere Application Server, MQ Server. Installation of J2EE applications across all the environments and doing troubleshooting on need basis as a part of change. Installation of MQ objects and Message flows. Performing load test for all the application servers, which are moving to production. Installation of SSL Certificate on Web server and Application servers, MQ servers Coordinate with Application team to deploy business application solutions. Install and configure Middleware in such a fashion that incidents, problems, issues and events are proactively identified, reported and resolved according to prescribed Service Levels. Inspecting Port connections, CPU Utilization and normal performance factors and enabling PMI for getting the status in graphs whenever required. Health Check of WAS Servers. Troubleshooting request flow and Web Containers problems. Migrating to newer version of WAS. Experience in operational 24x7 supports, best practice trouble shooting, monitoring, capacity planning and maintenance.

ICS, Singapore Client: DBS Bank

(May 2015 – Feb 2017)

Role: Middleware Admin Environment: WebSphere Application Server 6.0/6.1/7/8/8.5, IBM HTTP Server, MQ 7.X/ 7.5. Responsibilities:                                         

Configuring the IBM Web Sphere Application Servers 8.x on different OS Linux, Windows and AIX for production as well as pre-production environment. Installing and Configuring the IBM Http Server (8.x) and Plug-ins on Linux and Windows servers. Installing Product Updates – Updating Web Sphere Application Server, IBM HTTP Server and HTTP Server Plug-in. Connection pool settings and Heap dump analysis. Configuring MQ with WAS. Session Persistence and Cluster Maintenance. Creating multiple instances of Web Servers from single installation. Performing Backups and Restoring backups when needed. Troubleshooting the runtime errors like server startups and application issues. Following the periodical maintenance window for Fix Pack upgrades. Generating Thread dumps and analysing it. Day to Day activities like performance checking. Troubleshooting Web services related issues. Troubleshooting Application related issues. Troubleshooting Database configuration problems. Troubleshooting Out-of-memory conditions. Enabling and Analysing Traces. Maintaining the Start and Stop scripts of Servers and deployment scripts. Support integrated testing efforts. Support the application teams in identifying and resolving Application problems. Providing support for Green Zone Servers and providing support for all Production level issues. Provide product administration support functions for all tools required to provide the Services. Perform application level monitoring and reporting. Configure software products as required to provide the Services. Support the application team in identifying and resolving application incidents and problems. Troubleshooting run time WAS issues. Generating Thread dumps and analysing it. Identify, design and implement metrics and reports to measure Service Levels. Identify possible product enhancement opportunities for improved performance and potential cost savings. Interface with Service Desk and Help desk for Incident and Problem management activities. Raising PMR’s and coordinating with IBM support Teams in resolving the issues Automation of Monitoring and Health check process using Jython and shell scripts. Working on Problem, Incident and Change Management. Working on Architecture Solutions for New Applications. Supporting Network Monitoring, File System Monitoring, Process Monitoring and Log file analysis. Have raised the PMR request to IBM for further analysis and worked with IBM product support team. Configuring JVM parameters, JDBC Providers, Data Sources, Virtual Hosts and Global Security. Knowledge on vertical and horizontal clustering and SSL Certificate Installation for IHS. Have involved in the OS patching and DB migration & configured necessary things for DB migration in the WAS. Experience in operational 24x7 supports, best practice trouble shooting, monitoring, capacity planning and maintenance. Good experience on functional tuning as well as performance tuning.

Wipro Technologies, Hyderabad Client: Philips Role: System Administrator Environment: WebSphere Application Server 6.0/6.1/7, IBM HTTP Server 7.0. Responsibilities:

(Sep 2014 – May 2015)

               

Configuring the IBM Web Sphere Application Servers 6.0/6.1/7.0 on different environments like Linux and AIX for production as well as pre-production environment. Installing and Configuring the IBM Http Server (6.0/6.1/7.0) and Plug-ins on UNIX and Windows servers. Installing Product Updates – Updating Web Sphere Application Server, IBM HTTP Server and HTTP Server Plug-in. Working on Problem, Incident and Change Management. Working on crontab activities used for the application ids. Supporting Network Monitoring, File System Monitoring, Process Monitoring and Log file analysis. SSH Remote Host Configuration and Configuring log viewer server. Have raised the PMR request to IBM for further analysis and worked with IBM product support team. Deploy the Web and Enterprise applications in all Environments. Configuring JVM parameters, JDBC Providers, Data Sources, Virtual Hosts and Global Security. Knowledge on vertical and horizontal clustering and SSL Certificate Installation for IHS. Have involved in the OS patching and DB migration & configured necessary things for DB migration in the WAS. Experience in operational 24x7 supports, best practice trouble shooting, monitoring, capacity planning and maintenance. Manage pages and portlets in Portal Server. Deploying Rule Archives in Pega And ILOG tools Deploying Applications in portal Server.

IBM INDIA PVT LTD, Hyderabad (March 2011 – Sep 2014) Client: IGA Production Support, IGA Security & Compliance, BHP Role: Senior Operations Professional Environment: WebSphere Server 6.x/7, IBM HTTP Server 6.x/7, Oracle 10g/11g Database, Windows Operating System Responsibilities                       

Documentation and reporting, responsible for incident management team on UNIX Platform Routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Analysis of availability, configuration management for reporting to customer Disaster Recovery planning Responsible for Standard Operating procedures issuance to incident management team. Demonstrate leadership and provide technical expertise on task performance to those with less experience. Incident, Security, Change and Problem Management Ownership of the account related technical documentation Communicate to operations staff/customer any planned or unplanned disruption of business. Focus on Quality of Service with problem trend analysis, deep level root cause analysis and tracking of actions to eliminate recurring incidences with preventive actions. Configuration of WebSphere Application Servers 6.x, 7 on Windows, UNIX, Linux Operating Systems. Troubleshooting and Root Cause analysis of various issues in WebSphere App Server & Webserver Cluster Creation and configuration on multiple machines for Load Balancing and High Availability. Configuring JVM parameters, JDBC Providers, Data Sources, Virtual Hosts and Global Security Deploy the Web and Enterprise Applications in all Environments by using WebSphere Console, CommandLine and Scripts. Provide 24/7 support, problem resolution, log file review, and root cause analysis. Renewal and Installation of SSL Certificates on WebSphere & Web Servers. Installing & Configuring IBM HTTP server. Configuring JMS resources. Installing/Configuring WebSphere MQ on AIX servers. Applying Fix packs & Patches. Troubleshooting the MQ Errors and Configuration problems Beginner level understanding on Banking Domain.

CS Software Enterprise Ltd, Hyderabad (July 2007 – Jan 2008) Client: MESCOM, KA Role: Systems Engineer Environment: WebSphere Server 6.x, IBM HTTP Server 6.x, Oracle 10g/11g database, Windows and Linux Operating System Responsibilities        

Configuration of WebSphere Application Servers 6.x on Windows, Linux Operating Systems. Troubleshooting and Root Cause analysis of various issues in WebSphere App Server & Webserver Cluster Creation and configuration on multiple machines for Load Balancing and High Availability. Configuring JDBC Providers, Data Sources, Virtual Hosts. Renewal and Installation of SSL Certificates on WebSphere & Web Servers. Installing & Configuring IBM HTTP server. Applying Fix packs & Patches. Configuring Tomcat in Linux servers.

WORK ENVIRONMENT 

Operating Systems – AIX, Linux, Windows



Application Servers – WebSphere (6.x,7.x,8.x)



Websphere MQ – Websphere MQ (7.x, 7.5.x)



Webservers – IBM HTTP, Apache (2.x)



Database – Oracle 10g/11g, Oracle RAC.



Job Scheduling Tools – Crontab



SSH Clients – Putty



Ticketing Tool – Maximo, TSRM, ServiceNow (SNOW)

Date: Place:

(Kiran Kumar)