Key To Success June 2009

Key to Success

This Binder Belongs To Future NVP:

___________________________

Key to Success

Dear Future NVP, I would like to take this opportunity to personally welcome you to Arbonne! Congratulations on making a wonderful decision that - should you choose - will affect your future profoundly! As your sponsor, my goal is to help you succeed and the first step I would like to take is to review this “Key to Success” with you. This binder gives you a glimpse of the activity and tools you will need to reach the top with Arbonne! It is our company culture that “where there is a will, there is a way”. The intention of this “Key” is to show you the “way”, all you need to have is the “will”. As your sponsor, I am here to support you in any way that I can. My hope for you is that Arbonne can impact your life and the lives of those around you in a positive manner. I believe that people are brought into our lives for a reason and it is by no accident that you have this “Key to Success” in your hands right now. You are definitely in the right place at the right time! Remember, You are in business for yourself, not by yourself. I am more than happy to answer any questions that you might have, so please feel free to contact me at any time. Welcome to Arbonne! I am so glad to have you! Much success,

“There is a difference between interest and commitment. When you’re interested in something, you do it only when it’s convenient. When you are committed to something, you accept no excuses, only results.” – Ken Blanchard

Table of Contents Welcome to Arbonne PART 1 – GETTING STARTED • Arbonne Code of Ethics • Top 10 Policy & Compliance • New Consultant Checklist • Suggested Start-Up Options • Action Plan • Manual • SuccessPlan Policies & Procedures Manual • Business Tools Booklet • Management Qualifications & Bonus Overview • Future NVP Roadmap to Success • Why Go District?

PART 4 – FOLLOW UP & CUSTOMER SERVICE • Follow Up System • Preferred Client Care* • Follow Up Order Suggestions • 7 Step Telephone Process • Renewal Postcard • Client Thank-You Note*

PART 2 – THE ACTIVITY • Price/Qualifying Volume List* • Packets What to Include • Host Planner* • Hostess Coaching & Pre-Profiling • 3 Parts to Presentation Checklist • Discount Bookmark * • Hostess Menu * • Class Script • Guest Profile * • Tips for Hollywood Make-Overs

PART 5 – SPONSORING • Sponsoring Flowchart • 4 Questions • Referrals • Why Arbonne* • Arbonne Synopsis

PART 3- CLOSING THE SALE * • Arbonnize Your Home • RSVP Packages • Re9 4 Square • Fc5 4 Square’s • Hollywood Make-Over 4 Square • Weight Loss & Nutrition 4 Square • Detox Spa 4 Square

PART 6- EXTRAS • Arbonne Events • Tax Summary Sheet • 12 Steps to a Successful Trade Show • 21 Tips for Business Success • Recommended Top 10 Books & Websites • My Arbonne Upline • Dare to Be Remarkable • Online Resources

Documents with an asterisk (*) are available for individual download &/or customization on www.youngbeauty.myarbonne.com.

The materials in this binder have been produced by Arbonne Independent Consultants & and are not official materials prepared or provided by Arbonne International LLC. Arbonne makes no promises or guarantees that any Independent Consultant will be financially successful, as each Independent Consultant’s results are dependant upon his or her own skills and effort. Actual financial results of all Arbonne’s Independent Consultants for the preceding year are contained in Arbonne’s ICCS on Arbonne’s official Web site at arbonne.com.

Code Of Ethics As An Arbonne Independent Consultant I Will: [1]

I will conduct myself with integrity and responsibility and will make the Golden Rule the cornerstone on which I build my business.

[2]

I will uphold the values of Arbonne International and not engage in any deceptive, unlawful, or unethical consumer or recruiting practice that may be detrimental or reflect poorly on Arbonne International, the network marketing industry or me. I will support and advocate the Policies and Procedures and also respect the spirit and intent in which they were written.

[3]

I will familiarize myself with Arbonne's SuccessPlan and products and represent them to my Clients and prospective Independent Consultants realistically and without misleading or providing false expectations. Any claims, representations or statements I make regarding Arbonne will be those included in the Arbonne literature.

[4]

I will, to my best ability, accept and fulfill the responsibilities to train, motivate, support and encourage all in my SuccessLine. I will treat my business like any other prestigious enterprise and will fulfill commitments I make to my Clients, fellow Consultants and associates.

[5]

I will not advise or encourage excessive buying at unrealistic levels. I will resell at least 70% of all products or services that I purchase prior to purchasing additional products or services.

[6]

I will convey The Arbonne opportunity to prospects with honesty and integrity and I will not misrepresent actual or potential sales or earnings. I realize that each individual's success is accomplished through their individual efforts.

[7]

I will make courteous and prompt exchanges and/or refunds to my Clients and I will assist my Clients who have ordered product directly from Arbonne International.

[8]

I will maintain a basic loyalty and professionalism to the network marketing industry as a whole and will not engage in unwarranted criticism of other network marketing companies.

[9]

I will abide by local, state and federal laws that govern my independent business. I understand that it is my responsibility to comply with these laws, the laws of my industry and with Arbonne's Policies and Procedures as they may be amended from time to time.

[10]

I will uphold this CODE OF ETHICS and I recognize that its success will require diligence to create an awareness among all of Arbonne's Independent Consultants. I will not, in any way, attempt to persuade, induce or coerce another party to breach this Code. Any such action is considered a violation of this Code and thereby a violation of Arbonne’s Policies & Procedures.

I have read, understand & will abide by Arbonne’s Code of Ethics: My signature:

My Sponsor’s Signature:

_____________________

________________________

Top 10 “Things You Need To Know” about Policy Compliance

Please be advised that it is a VIOLATION of Arbonne’s Policies & Procedures to: 1. Sell, advertise and promote the Arbonne product and opportunity online outside of the myarbonne.com program. This includes internet classifieds ads, i.e. Craigslist, MySpace, Facebook, YouTube, eBay, Amazon, and the like. 2. Use Arbonne product names, logos, trademarks, copyrights, symbols, slogans or photographs for online advertising, including television and radio. 3. Use any variation or abbreviations of the Arbonne name for email addresses or domain names. 4. Publish, post or distribute any material in connection with Arbonne that is defamatory, libelous, disparaging, threatening, offensive, harassing, abusive, obscene, pornographic or in violation of applicable law. 5. Make any income claims. This does not prohibit you from explaining the Arbonne's compensation plan and the potential to earn income, by referencing Arbonne’s ICCS. 6. Make any claims that Arbonne’s products can treat or cure disease (including personal testimonials) as to therapeutic, curative or beneficial properties of any products offered by Arbonne. Make sure to use ONLY claims that are approved and published on Arbonne’s website or in printed material. 7. Use non-Arbonne approved advertising, tools or materials to sell or promote the Arbonne products or opportunity. 8. Enroll a spouse or other immediate household member of an active Consultant under any other sponsor other than the front line of the first business (the “Senior business”) in the Immediate Household. 9. Sell or display Arbonne products to the general public in any office or business/commercial outlet, or through home shopping network programs (i.e., HSN, QVC). The product may not be displayed in public view, such as in a window display. Examples of outlets that may not sell Arbonne products or display promotional materials include department stores, beauty supply stores, supermarkets, drug stores, health food stores, discount establishments, swap meets, mall carts, kiosks and flea markets. 10. Offer any non-Arbonne products or business opportunities in conjunction with the offering of Arbonne products or business plan. Arbonne Independent Consultants are free to participate in other business ventures or marketing opportunities, however MAY NOT attempt to sell, solicit, enroll, encourage, or influence in any way, either directly or indirectly, another Arbonne Independent Consultant or Client to enroll or participate in another direct selling program. This includes introducing another direct selling program to an Arbonne Independent Consultant OR the Consultant’s immediate household family member. This is an informational flyer only, and provides examples of some of the areas in which there are the most frequent, inadvertent violations of Company policies, and does not abridge or otherwise modify Arbonne International’s Policies & Procedures. Please refer to Arbonne’s complete and unabridged most current SuccessPlan and Policies & Procedures.

New Consultant Checklist 1. ___Put a professional message on my answering machine or call notes. 2. ___Open a separate bank account for Arbonne (not a business account) 3. ___Get a credit card to use to place my Arbonne orders. (GET ONE WITH FLIGHT MILES!) 4. ___Get some things like a file box and folders from Wal-Mart to help me get organized. (Make sure you have separate files labeled for ORDERS PENDING, BACK ORDERS) 5. ___Get on my upline RVP’s e-mail blast list. I do that by e-mailing my RVP and asking her to put me on her blast list. My RVP’s email is ___________________________________. 6. ___ Order my business cards from “The Place” (www.arbonne.ca). 7. ___ Create labels for all of my business aides. (Include name, Independent Consultant, contact info) 8. ___ Put together Hostess, Purse, Prospecting Packets (“How to…” enclosed) 9. ___ Put all meetings on my calendar. (See Arbonne Events) 10. ___ Make a plan of action to go District with my sponsor and go over it with my sponsor/upline. 11. ___ Get an e-mail address strictly for my Arbonne business. (As per the Policies & Procedures Manual, this email address cannot contain the word “Arbonne” anywhere in it. Keep this address professional.) 12. ___ Read through your Arbonne Policies and Procedures Manual. Highlight anything you need clarified and check with your sponsor/upline. 13. ___ Make sure you read through the CODE OF ETHICS, located on the first page of the “Key to Success” and last page of P & P Manual. 14. ___ Create a “Party Tracking” binder with copies of 3 Part Presentation Checklist & Month Dividers. This will help you organize yourself for each class and track your organization month to month.

Maintain a positive attitude, ask questions & plug into the system!

INSERT

ARBONNE ACTION PLAN HERE

You receive this when you sign up as a Consultant.

Check off the steps as you complete them in the Action Plan. 1.) _____ I have defined my Why. 2.) _____ I have listed 100 People in my contact list. 3.) _____ I have ordered my products. 4.) _____ I have scheduled activity to launch my business. 5.) _____ I am plugged in to what my sponsor has recommended. (ie. Meetings, conference calls, etc.)

This document is also available for download under Internet Consultant/Download Forms/ Canadian Action Plan

INSERT THE FOLLOWING BOOKLETS HERE:

• Manual • SuccessPlan Policies & Procedures • Business Tools

You will have received a copy of these when you registered as a Consultant.

These documents are also available for download under Internet Consultants/Download Forms

Management Qualifications & Bonus Overview

District Manager

Consultant You 35% + 4% override

Membership Fee - $130

$60 Right Start Bonus $37.32 average monthly override 15% on Retail Value of Pref. Client Purchases

Area Manager 35% + an additional 6% override *$280 Cash Bonus

24,000 QV – 2 months 30,000 QV – 3 months 10,000 QV min. first/last month

*Eligible for Direct Deposit/Will Your Business $1299.55 average monthly override 15% on Retail Value of Pref. Client Purchases

35% + 8% override *$240 Cash Bonus

$30 Right Start Bonus in Central District $242.14 average monthly override 15% on Retail Value of Pref. Client Purchases

Regional Vice President 35% + an additional 3% override $720/month Cash Bonus $960 Mercedes Car Bonus

$960/month Cash Bonus $ 1200 Mercedes Car Bonus

96,000 QV – 2 months 120,000 QV – 3 Months 40,000 QV min. first/last month

$5413.46 average monthly override 15% on Retail Value of Pref. Client Purchases

National Vice President 35% + an additional 1% override

6000 QV – 1 or 2 months 7500 QV – 3 months 2500 QV min. first/last month

384,200 QV – 2 months 480,000 QV – 3 Months 160,000 QV min. first/last month

$25,925.58 average monthly override 15% on Retail Value of Pref. Client Purchases

Qualification Requirements are outlined in RED text Bonuses based on Qualifying Volume

Future NVP Roadmap to Success 1. 1 Class a week minimum. Remember to allow for cancellations so overbook! We recommend 6 for success, 8 to be great, 10 to win! 2. 2 RE-9 Drop-offs weekly. This is mainly product interest for those who were unable to attend a class. Your goal is to obviously let them know about the business, get a sale and book a class. 3. 3 Asks a Day. Asking, “Have you Heard of Arbonne? Will you host a Presentation?” These are just a few examples. Any ask for your business will count. 4. Meet with your team once monthly. This is a relationship business. Ideas: Make-up and Munchies, Call-a-thon, Earn and Learn. 5. 5 calls a day. Ask for classes, make calls to people that you want to sponsor, calls to those that you want to try the products. 6. 6 hours of follow up monthly. This means 1.5 hours weekly or 30 minutes a day for 3 days. (Ex. Mon, Tues, Thursday FOLLOW UPS) 7. Thank 1 person a day. Write a card, send an e-mail, call them on the phone. This will teach you to focus on others and will take the focus off of you (especially when you are having a bad day). 8. 8 hours of personal development a month. For example - 2 hours a week or 30 minutes for 4 days of the week. Includes any leadership reading, Arbonne University, National Meeting, Conference calls, NTC, etc.

Your Goal is to hit a minimum of 2500 QV per month between you and your new personally sponsored consultant’s volume. REQUALIFY for DM every single month!

WHY GO DISTRICT? The following outline shows you the importance of promoting to DM right away! You will see there is a big difference in earnings as a DM, even when working at the same activity level. Plan 1 How much Activity?

DM Pay

ASAP Points

Consultant Pay

2500 QV/$3125 RV

$87.50

0

$16.00

3 New Preferred Clients @ $200 Order

$90.00

75

$90.00

Total

$177.50

75

$106.00

+ SELL 1 RSVP ($90)

$267.50

$136.00

As a Consultant 2500 QV only gets you to First Step DM. You will not earn the ASAP trip in full following this plan.

Plan 2 How much Activity?

DM Pay

ASAP Points

Consultant Pay

3500 QV/$4400 RV

$123.00

175

$26.00

5 New Preferred Clients @ $200 Order

$150.00

125

$150.00

Total

$273.00

300

$176.00

+ SELL 3 RSVP ($90 each)

$543.00

$266.00

As a Consultant, this will get you to DM in two months. This will earn you the ASAP Trip for FREE in 6 months.

Plan 3 How much Activity?

DM Pay

ASAP Points

Consultant Pay

6000 QV/$7500 RV

$210.00

375

$52.00

10 New Preferred Clients @ $200 Order

$300.00

250

$300.00

Total

$510.00

625

$352.00

+ SELL 5 RSVP ($90)

$960.00

$502.00

As a Consultant, this will get you to District Manager in ONE month. This will earn you 3750 ASAP Points in 6 months = You and Guest go for FREE and earn money to spend on your trip! ____________________________________________________________________________________ All RV on this illustration is calculated on 1.25 ratio (1 QV point = $1.25) This is simply an illustration of earning potential, not guaranteed.

1.888.ARBONNE

Price/Qualifying Volume List | Canada Item

Product

SRP

consultant price

Pref. client PRICE

QV

Set SPECIALS 385

NutriMinC ® RE9™ REvolution in Anti-Aging Skin Care Set with REversing Gelée Transforming Lift—7 products

$378.00

$245.70

$302.40

298.50

1151

NutriMenC ® RE 9 REvolution Set—4 products

$137.00

$89.05

$109.60

106.00

4285

BefoRE Sun Set with Lip Saver Sunscreen SPF 30— 7 products

$222.00

$144.30

$177.60

164.00

4565

Revelâge™ Brightening Duo—2 products

$129.60

$84.24

$103.68

103.50

1978

FC5™ Complexion Perfecting Set with 10% discount— 3 products

$98.00

$63.70

$78.40

80.00

1979

FC5 Complexion Revitalizing Set with 10% discount— 3 products

$117.00

$76.05

$93.60

96.00

1980

FC5 Shower Set with 10% discount—3 products

$64.00

$41.60

$51.20

51.00

7218

SeaSource Detox Spa™ 7-Day Renewal Program Set with Dry Body Brush—8 products

$330.00

$214.50

$264.00

270.00

9890

SeaSource Detox Spa Express Set—5 products

$183.00

$118.95

$146.40

152.50

424

Clear Advantage Clarifying Set—4 products

$79.50

$51.68

$63.60

64.50

1701

Arbonne Intelligence™ Head-to-Toe Travel Set with mesh pouf and Travel Bag—11 products

$36.00

$23.40

$28.80

30.00

$73.00 $74.00

$47.45 $48.10

$58.40 $59.20

54.00 56.00

$72.00 $72.00

$46.80 $46.80

$57.60 $57.60

54.00 54.00

Colour Sets 9093 Smoky Eye Look 9095 Audrey Eye Look f.y.i. Arbonne™ Sets with Mesh Bag 2313 Speak Your Language Vivacious Set—3 products 2316 Speak Your Language Ambitious Set—3 products 2317

Speak Your Language Flirtatious Set—3 products

$72.00

$46.80

$57.60

54.00

2318

Speak Your Language Mysterious Set—3 products

$72.00

$46.80

$57.60

54.00

1149

ABC Arbonne Baby Care™ Set—5 products

$93.60

$60.84

$74.88

74.00

Figure 8™ Ready, SET, Go! Sets with Shaker Cup and Information Flyer 4590

Chocolate—7 products

$159.00

$103.35

$127.20

126.00

4591

Vanilla—7 products

$159.00

$103.35

$127.20

126.00

Item

Product

SRP

consultant price

Pref. client PRICE

QV

ANTI-AGING NutriMinC RE9 369 RElease Deep Pore Cleansing Masque 370 REveal Facial Scrub 371 REnewing Gelée Crème Hydrating Wash 372 REstoring Mist Balancing Toner 373 REality Day Crème with SPF 8 374 REpair Corrective Eye Crème 375 REactivating Facial Serum Day & Night 376 REcover Night Crème 377 REactivating Body Serum 378 REfinish Hydrating Body Lotion 379 REversing Gelée Transforming Lift 381 REfresh Foaming Body Wash 1856 REsist Essential Fatty Acid 6325 REtaliate Wrinkle Filler 6326 REgain Illuminating Enzyme Peel NutriMenC RE9 620 REveal Exfoliating Wash 625 REstoring Toner 630 REsurface Shave Gel 635 REality Moisturizer with Sunscreen SPF 8 BefoRE Sun 945 Save Face & Body Sunscreen SPF 15 950 Water-Resistant Sunscreen SPF 30 955 Glow With it After Sun Lotion 960 To the Rescue Hair Protectant 965 Lip Saver Sunscreen SPF 30 970 Liquid Sunshine Tan Enhancer SPF 15 975 Made in the Shade Self-Tanner Sunscreen SPF 15 1710 No Sun Intended Bronzing Powder Revelâge 4555 Brightening Moisture Face Cream with SPF 30 4559 Intensive Nighttime Brightening Serum 4556 Brightening Moisture Hand Cream with SPF 30 4560 Concentrated On-Target Brightening RADIANCE + HYDRATION FC5 7393 Purifying Cleanser + Toner 7380 Oil-Absorbing Day Lotion with SPF 20 7381 Mattifying Powder 7382 Hydrating Cleanser + Freshener 7383 Nurturing Day Lotion with SPF 20 7384 Moisturizing Night Crème 7385 Hydrating Eye Crème 7386 Exfoliating New Cell Scrub 7387 Invigorating Body Cleanser 7388 Ultra-Hydrating Hand Crème 7389 Conditioning Body Moisture 7390 Skin Conditioning Oil 7391 Nourishing Daily Shampoo 7392 Nourishing Daily Conditioner Shea Butter 9684 Hand Care Duo

$39.00 $38.00 $49.00 $42.00 $63.00 $63.00 $61.00 $100.00 $53.00 $58.00 $56.00 $47.00 $55.00 $54.00 $49.00

$25.35 $24.70 $31.85 $27.30 $40.95 $40.95 $39.65 $65.00 $34.45 $37.70 $36.40 $30.55 $35.75 $35.10 $31.85

$31.20 $30.40 $39.20 $33.60 $50.40 $50.40 $48.80 $80.00 $42.40 $46.40 $44.80 $37.60 $44.00 $43.20 $39.20

31.00 31.00 39.00 33.00 49.50 49.00 49.00 79.00 42.00 45.00 45.50 35.00 43.00 45.00 40.00

$35.00 $35.00 $26.00 $56.00

$22.75 $22.75 $16.90 $36.40

$28.00 $28.00 $20.80 $44.80

27.00 27.00 20.00 44.00

$35.00 $38.00 $43.00 $30.00 $10.00 $38.00 $38.00 $36.00

$22.75 $24.70 $27.95 $19.50 $6.50 $24.70 $24.70 $23.40

$28.00 $30.40 $34.40 $24.00 $8.00 $30.40 $30.40 $28.80

26.00 28.00 32.00 22.00 8.00 28.00 28.00 28.00

$69.00 $75.00 $46.00 $57.00

$44.85 $48.75 $29.90 $37.05

$55.20 $60.00 $36.80 $45.60

55.00 60.00 37.50 45.00

$31.00 $48.00 $30.00 $31.00 $48.00 $51.00 $36.00 $34.00 $29.00 $22.00 $29.00 $15.00 $22.00 $20.00

$20.15 $31.20 $19.50 $20.15 $31.20 $33.15 $23.40 $22.10 $18.85 $14.30 $18.85 $9.75 $14.30 $13.00

$24.80 $38.40 $24.00 $24.80 $38.40 $40.80 $28.80 $27.20 $23.20 $17.60 $23.20 $12.00 $17.60 $16.00

25.00 39.50 25.00 25.00 39.50 42.00 30.00 28.00 23.00 18.00 23.00 12.00 18.00 16.00

$55.00

$35.75

$44.00

45.00

Item

Product

DETOX SeaSource Detox Spa 7213 7-Day Body Cleanse 7316 5-in-1 Essential Massage Oil 7317 Foaming Sea Salt Scrub 7318 Purifying Sea Soak 7319 Sea Mud Face & Body Mask 7320 Detoxifying Rescue Wash 7321 Fortifying Hair Mask 7322 Re-Mineralizing Body Lotion 24H 7323 Renewing Body Gelée blemishes Arbonne Clear Advantage 420 Clarifying Wash 421 Clarifying Toner 422 Clarifying Lotion 4589 Acne Spot Treatment 423 Skin Support Supplement BASICS Arbonne Intelligence Face 486 Daily Cleanser* 487 Daily Balancer* 490 Daily Moisturizing Cream, Day & Night* 481 Rejuvenating Cream 491 Daily Eye Cream* 485 Exfoliating Masque with Thermal Fusion Body 475 Cleansing Gel* 460 Body Lotion* 465 Hand Cream* 470 Herbal Foot Cream 455 Hand Cream Travel 5-pack* 450 Herbal Foot Cream Travel 5-pack Hair 765 Daily Self-Adjusting Shampoo* 760 Daily Self-Adjusting Shampoo with Tea Tree Oil 755 Daily Self-Adjusting Conditioner* 750 Thermal Fusion Hair & Scalp Revitalizer *While quantities last Colour face Virtual Illusion™ 6324 Makeup Primer Cream Concealer 1075 Fair 1076 Light 1077 Medium 1078 Dark Line Defiance Liquid Foundation SPF 15 1060 1C 1061 2W 1062 3N 1063 4C 1064 5C 1065 6N 1066 7W 1067 8W 1068 9W 1069 10 N 1070 11C 1071 12C 1072 13 W 1073 14 N 1074 15 C Mineral Powder Foundation SPF 15 1901 1C 1902 2W 1906 6N 1907 7W 1908 8W 1909 10 N 1910 11 C 1911 12 C 1912 13 W 1913 14 N 1914 15 C 1915 3N 1916 4C 1917 5C 1918 9W Translucent Loose Powder 1756 Light-Medium 1757 Medium-Dark Translucent Pressed Powder 1790 Fair 1791 Light 1792 Medium 1793 Dark Eyes + Cheeks Virtual Illusion 7405 Liquid Eyeliner 6323 Lash Enhancer 6445 Eye Definer, Mermaid C 6446 Eye Definer, Slate C 6447 Eye Definer, Mossy W 6448 Eye Definer, Urban N 6449 Eye Definer, Eclipse N 6450 Eye Definer, Hepburn N 6457 Dual Volume Mascara, Black 6459 Dual Volume Mascara, Black/Brown Warm = W Cool = C Neutral = N Shimmer Shades = d

arbonne.ca

Effective May 1, 2009 SRP

consultant price

Pref. client PRICE

QV

$61.00 $56.00 $41.00 $74.00 $56.00 $49.00 $37.00 $60.00 $56.00

$39.65 $36.40 $26.65 $48.10 $36.40 $31.85 $24.05 $39.00 $36.40

$48.80 $44.80 $32.80 $59.20 $44.80 $39.20 $29.60 $48.00 $44.80

49.00 45.00 35.00 60.00 45.00 40.00 30.00 50.00 47.50

$20.00 $20.00 $20.00 $27.00 $28.00

$13.00 $13.00 $13.00 $17.55 $18.20

$16.00 $16.00 $16.00 $21.60 $22.40

16.50 16.50 16.50 22.00 22.00

$29.00 $29.00 $49.00 $45.00 $36.00 $42.00

$18.85 $18.85 $31.85 $29.25 $23.40 $27.30

$23.20 $23.20 $39.20 $36.00 $28.80 $33.60

22.50 22.50 38.50 35.00 28.00 32.00

$25.00 $26.00 $18.75 $24.00 $32.50 $33.00

$16.25 $16.90 $12.19 $15.60 $21.13 $21.45

$20.00 $20.80 $15.00 $19.20 $26.00 $26.40

19.50 14.00 16.00 16.00 19.50 24.50

$30.00 $33.00 $32.00 $31.00

$19.50 $21.45 $20.80 $20.15

$24.00 $26.40 $25.60 $24.80

23.50 25.00 25.00 23.50

$40.00

$26.00

$32.00

32.50

$28.00 $28.00 $28.00 $28.00

$18.20 $18.20 $18.20 $18.20

$22.40 $22.40 $22.40 $22.40

20.00 20.00 20.00 20.00

$46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00

$29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90

$36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80

36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00

$46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00 $46.00

$29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90 $29.90

$36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80 $36.80

34.00 34.00 34.00 34.00 34.00 34.00 34.00 34.00 34.00 34.00 34.00 34.00 34.00 34.00 34.00

$32.00 $32.00

$20.80 $20.80

$25.60 $25.60

24.00 24.00

$24.00 $24.00 $24.00 $24.00

$15.60 $15.60 $15.60 $15.60

$19.20 $19.20 $19.20 $19.20

18.00 18.00 18.00 18.00

$23.00 $43.00 $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 $35.00 $35.00

$14.95 $27.95 $13.00 $13.00 $13.00 $13.00 $13.00 $13.00 $22.75 $22.75

$18.40 $34.40 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $28.00 $28.00

18.50 35.00 16.00 16.00 16.00 16.00 16.00 16.00 28.50 28.50

Price/Qualifying Volume List | Canada | Cont’d Item

Product

Eye Shadow 1181 Mystery N 1182 Illume N 1550 Heavenly W d 1551 Shy W 1552 Chiffon W 1553 Linen W 1554 Mesmerized W d 1555 Prosper W d 1556 Counterfeit W d 1557 Gilded W d 1558 Suede W 1559 Reckless W 1560 Magic W d 1561 Smudge W 1562 Meringue N d 1563 Tulle N d 1564 Graphite N d 1565 Demure N 1566 Diva N 1567 Cinder N d 1568 Cosmic N d 1569 Bewitched N d 1570 Satin C d 1571 Ballet C d 1572 Petal C 1573 Subtle C 1574 Dusk C d 1575 Haze C d 1576 Vapor C d 1577 Flannel C d 1578 Moody C d 1579 Inkling C 1580 Charade C d 1581 Sugar Beet C Brow Wax 1189 Auburn 1190 Blonde 1191 Brunette 1192 Clear Lash Colour 1050 Black 1051 Brown/Black Blusher 1620 Smitten W 1621 Savvy W 1622 Adonis W d 1623 Rebel W d 1624 Glow NW 1625 Foxy NW 1626 Excite NW d 1627 Forbidden NW 1628 Bashful NC d 1629 Purrrr... NC 1630 Flirt NC d 1631 Gypsy NC d 1632 Promise C 1633 Flaunt C 1634 Captivate C d 1635 Drama C d Wipe Out Eye Makeup Remover 1145 Makeup Remover Lips Virtual Illusion™ Lip Definer 6451 Vixen C 6452 Kola N 6453 Naughty C 6454 Sienna W 6455 Innocent N 6456 Nice N Sheer Shine 1040 Bare N 1041 Tutu N d 1042 Goldie W d 1043 Copper W d 1044 VaVaVoom C d 1045 Sterling C d Lipstick 1440 Bikini C d 1441 Paris C d 1442 Sunset NC d 1443 Earth N d 1444 Crazed NW d 1445 Bravo N 1446 Honey Do W 1447 Sundance W d 1448 Nectar W d 1449 Hula W 1450 Mysterious W 1451 Fatale W 1452 Illusion N d 1453 Twig N 1454 Surreal N d 1455 Smolder N d 1456 Terracotta N 1457 Legend N 1458 Expresso N 1459 Decadent N 1460 Whisper C d 1461 Tickled C d 1462 Blushing C d 1463 Bubblegum C d

SRP

consultant price

Pref. client PRICE

QV

$17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00 $17.00

$11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05 $11.05

$13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60 $13.60

12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00

$24.00 $24.00 $24.00 $24.00

$15.60 $15.60 $15.60 $15.60

$19.20 $19.20 $19.20 $19.20

18.00 18.00 18.00 18.00

$28.00 $28.00

$18.20 $18.20

$22.40 $22.40

22.00 22.00

$19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $19.00

$12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35 $12.35

$15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20 $15.20

14.00 14.00 14.00 14.00 14.00 14.00 14.00 14.00 14.00 14.00 14.00 14.00 14.00 14.00 14.00 14.00

$26.00

$16.90

$20.80

19.50

$20.00 $20.00 $20.00 $20.00 $20.00 $20.00

$13.00 $13.00 $13.00 $13.00 $13.00 $13.00

$16.00 $16.00 $16.00 $16.00 $16.00 $16.00

16.00 16.00 16.00 16.00 16.00 16.00

$22.00 $22.00 $22.00 $22.00 $22.00 $22.00

$14.30 $14.30 $14.30 $14.30 $14.30 $14.30

$17.60 $17.60 $17.60 $17.60 $17.60 $17.60

16.00 16.00 16.00 16.00 16.00 16.00

$22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00 $22.00

$14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30 $14.30

$17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60 $17.60

16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50 16.50

Item

Product

Lipstick cont’d 1464 Razzberry C 1465 Ruckus C 1466 Plumish C 1467 Jam C Prep & Plump™ 1780 Platinum NW d 1781 Velvet W d 1782 Gleam N d 1783 Saucy C d 1784 Echo W d 1785 Cosmo NC d 1786 Tango W d 1787 Hysterical NW 1788 On Point C d 1789 Delicious NC d Aromatherapy Arbonne Aromassentials 7085 Awaken Rejuvenating Body Mist 7088 Awaken Bath and Shower Gel 7089 Awaken Sea Salt Scrub 7092 Awaken Body Lotion 7050 Reactivate Body Lotion 7086 Reactivate Rejuvenating Body Mist 7087 Unwind Rejuvenating Body Mist 7090 Unwind Massage Oil 7091 Unwind Bath Salts 7093 Unwind Body Lotion 7094 Unwind Bath and Shower Gel teen f.y.i. Arbonne™ Speak Your Language 7300 PersonalSpace Spray Fragrance, Flirtatious 7301 PersonalSpace Spray Fragrance, Ambitious 7302 PersonalSpace Spray Fragrance, Mysterious 7314 PersonalSpace Spray Fragrance, Vivacious 7303 Wash&Wear Body Wash, Ambitious 7304 Wash&Wear Body Wash, Mysterious 7305 Wash&Wear Body Wash, Flirtatious 7315 Wash&Wear Body Wash, Vivacious 7306 BodyBetter Body Cream, Mysterious 7307 BodyBetter Body Cream, Ambitious 7308 BodyBetter Body Cream, Flirtatious 7313 BodyBetter Body Cream, Vivacious 7309 SugarSlush Body Scrub, Ambitious 7310 SugarSlush Body Scrub, Flirtatious 7311 SugarSlush Body Scrub, Mysterious 7312 SugarSlush Body Scrub, Vivacious Face Me Colour 1640 ItShines Lip Gloss, Diva W d 1641 ItShines Lip Gloss, Vogue C d 1642 ItShines Lip Gloss, Paparazzi N d 1643 ItShines Lip Gloss, Fashionista N d 1644 ItShines Lip Gloss, VIP C d 1645 ItShines Lip Gloss, Couture W d 7600 GetEven Tinted Moisturizer SPF 15, Light 7601 GetEven Tinted Moisturizer SPF 15, Light to Medium 7602 GetEven Tinted Moisturizer SPF 15, Medium 7603 GetEven Tinted Moisturizer SPF 15, Medium to Dark 7604 EyeQ Cream Eye Shadow, Best Dressed W d 7605 EyeQ Cream Eye Shadow, Dramatic C d 7606 EyeQ Cream Eye Shadow, HS Sweetheart C d 7607 EyeQ Cream Eye Shadow, Quarterback C N 7608 EyeQ Cream Eye Shadow, Prom Queen C N d 7609 EyeQ Cream Eye Shadow, Sheer Genius W d Baby ABC Arbonne Baby Care™ 849 ABC Sunscreen SPF 30+ 850 ABC Hair & Body Wash 851 ABC Body Lotion 852 ABC Body Oil 853 ABC Herbal Diaper Rash Cream Healthy Living Figure 8™ 1950 Go Easy! Vitamin/Mineral Shake, Chocolate—15 servings 1952 Go Easy! Vitamin/Mineral Shake, Vanilla—15 servings 1968 Go Easy! Vitamin/Mineral Shake, Chocolate—30 servings 1970 Go Easy! Vitamin/Mineral Shake, Vanilla—30 servings 1960 Go Anywhere! Fibre Booster 1844 Figure 8 Daily Detox Tea NRG GO3! Fizzing Beverage Tablets, Pomegranate Splash 1956 NRG GO3! Fizzing Beverage Tablets, Citrus Surge 6461 1857 Going, Going, Gone! 1962 On the Go! Weight Loss Chews, Chocolate Figure 8 Vanish™ 1876 Contouring Cellulite Cream 6349 Water Relief Treatment Serum Nutrition Arbonne Smart Nutritional Hybrids™ 511 Daily Power Packs for Men 512 Daily Power Packs for Women 513 Daily Power Punch for Kids 516 Daily Vitamin Chews for Teens Arbonne Bio-Nutria™ Remedy 1859 Herbal Colon Cleanse 1805 Herbal Muscle Massage Gel 1810 Get Well Soon 1815 Herbal Vapor Rub 1816 Herbal Vapor Soak Warm = W Cool = C Neutral = N Shimmer Shades = d

SRP

consultant price

Pref. client PRICE

QV

$22.00 $22.00 $22.00 $22.00

$14.30 $14.30 $14.30 $14.30

$17.60 $17.60 $17.60 $17.60

16.50 16.50 16.50 16.50

$35.00 $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 $35.00

$22.75 $22.75 $22.75 $22.75 $22.75 $22.75 $22.75 $22.75 $22.75 $22.75

$28.00 $28.00 $28.00 $28.00 $28.00 $28.00 $28.00 $28.00 $28.00 $28.00

28.00 28.00 28.00 28.00 28.00 28.00 28.00 28.00 28.00 28.00

$20.00 $22.00 $35.00 $25.00 $25.00 $20.00 $20.00 $37.00 $25.00 $25.00 $22.00

$13.00 $14.30 $22.75 $16.25 $16.25 $13.00 $13.00 $24.05 $16.25 $16.25 $14.30

$16.00 $17.60 $28.00 $20.00 $20.00 $16.00 $16.00 $29.60 $20.00 $20.00 $17.60

16.00 18.00 28.00 20.00 20.00 16.00 16.00 30.00 20.00 20.00 18.00

$27.00 $27.00 $27.00 $27.00 $22.00 $22.00 $22.00 $22.00 $24.00 $24.00 $24.00 $24.00 $27.00 $27.00 $27.00 $27.00

$17.55 $17.55 $17.55 $17.55 $14.30 $14.30 $14.30 $14.30 $15.60 $15.60 $15.60 $15.60 $17.55 $17.55 $17.55 $17.55

$21.60 $21.60 $21.60 $21.60 $17.60 $17.60 $17.60 $17.60 $19.20 $19.20 $19.20 $19.20 $21.60 $21.60 $21.60 $21.60

20.00 20.00 20.00 20.00 16.00 16.00 16.00 16.00 18.00 18.00 18.00 18.00 22.00 22.00 22.00 22.00

$14.00 $14.00 $14.00 $14.00 $14.00 $14.00 $24.00 $24.00 $24.00 $24.00 $14.00 $14.00 $14.00 $14.00 $14.00 $14.00

$9.10 $9.10 $9.10 $9.10 $9.10 $9.10 $15.60 $15.60 $15.60 $15.60 $9.10 $9.10 $9.10 $9.10 $9.10 $9.10

$11.20 $11.20 $11.20 $11.20 $11.20 $11.20 $19.20 $19.20 $19.20 $19.20 $11.20 $11.20 $11.20 $11.20 $11.20 $11.20

10.00 10.00 10.00 10.00 10.00 10.00 18.00 18.00 18.00 18.00 10.00 10.00 10.00 10.00 10.00 10.00

$27.00 $18.00 $18.00 $23.00 $18.00

$17.55 $11.70 $11.70 $14.95 $11.70

$21.60 $14.40 $14.40 $18.40 $14.40

22.00 14.00 14.00 18.00 14.00

$40.00 $40.00 $69.00 $69.00 $40.00 $19.00 $34.00 $34.00 $52.00 $26.00

$26.00 $26.00 $44.85 $44.85 $26.00 $12.35 $22.10 $22.10 $33.80 $16.90

$32.00 $32.00 $55.20 $55.20 $32.00 $15.20 $27.20 $27.20 $41.60 $20.80

32.50 32.50 56.00 56.00 32.00 14.00 28.00 28.00 45.50 19.50

$68.00 $49.00

$44.20 $31.85

$54.40 $39.20

55.00 40.00

$170.00 $170.00 $30.00 $33.00

$110.50 $110.50 $19.50 $21.45

$136.00 $136.00 $24.00 $26.40

129.00 129.00 22.00 24.00

$27.00 $21.00 $33.00 $21.00 $30.00

$17.55 $13.65 $21.45 $13.65 $19.50

$21.60 $16.80 $26.40 $16.80 $24.00

20.00 15.50 24.00 15.00 22.00

2009R06 02 ©2009 ARBONNE INTERNATIONAL, LLC all rights reserved. ARBONNE.Ca

How to Make Hostess, Guest, Purse & Prospecting Packages Hostess Packages Make sure hostess has this prior to presentation, always have 1-2 on hand at your presentations because someone will book and then you can give it to them right there and go through it in person! • • • • • •

Host Planner 1-2 Catalogues (one for her to collect outside orders and other for work lunch room, etc.) 4 RE-9 Samples (one for herself, 3 for friends to try BEFORE party) Hostess Menu Arbonne Opportunity Information (ex. Company Brochure, current Magazine, EOA’s) Wish List

Guest Packages for Presentations You can put these in a nice folder of just paper clip them together. Let everyone know by filling it out completely they will receive a Free Gift. (Suggestion: Deep Pore Cleansing Duo Sample - wrap ribbon around it) • Client Card • Hostess Menu • ICCS- Independent Consultant Compensation Summary (Available for download online under Internet Consultants) • EOA Hostess, Purse & Prospecting packs look best when inserted into Clear Bags. • Order Form One size bag can be used for all. TIP: Re-use a laminated version of both the Menu and ICCS.

Purse Packs • • • •

Arbonne NOW Company Brochure Usage Card Print off (available under Internet Consultants Tools -> Printed Media -> Usage Cards) EOA wrapped around the sample and put into clear bag & seal it up. You now have an awesome, professional little package to hand to people. ALWAYS HAVE YOUR LABEL ON ALL THE INFORMATION INSIDE!

Prospecting Package • • • • •

Catalogue Arbonne NOW Company Brochure EOA (try to tailor the story to who you are giving the package to) RE-9 & Primer Sample Dial in Information regarding any 24 hour Recorded Call for listening. (Can be included on a label or on the back of your business card.) To get the Clear Bags go to www.clearbags.ca and order the 8 ½ by 11 strong sided, clear bags. You may also be able to find these at your local craft or packaging supply store.

40 Guests in 4 Minutes Here’s a quick way to jog your memory of people you could invite to your Arbonne presentation. Don’t be disappointed if certain guests cannot attend—just ask if it would be okay to have the consultant call and set up a time with her for her to try out the products. AND remember: all “outside” orders will be applied to your sales total and help you earn more rewards! Now grab a pen and try the following exercise—you’ll be surprised how quickly your list grows! 4 People you do business w/ 4 Relatives (bank, store, salon, etc.) ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ 4 People who’ve invited you 4 Friends to a party ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ 4 Co-Workers or Spouse’s 4 People from Holiday List Co-workers ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ 4 Previous co-workers or 4 Neighbors neighbors ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ 4 Contacts thru your kids 4 Church or Social Group (scouts, dance, sports, teachers) ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________

HOST PLANNER Thank you for scheduling your Arbonne presentation on: ________________________________ at ________.

ENJOY A FUN TIME WITH FRIENDS! Once you have experienced the Arbonne difference, you’ll want to share these resultsoriented products with everyone! When you host an Arbonne Presentation, you can earn amazing discounts on all your favorite products while sharing your great find with friends. Arbonne is all about sharing great products and a wonderful opportunity for family and friends to get together!

Your Name Arbonne International Independent Consultant

Contact Info E-Mail Keep in mind that I am always looking for leaders who want to partner with me in the Arbonne business. I will be glad to discuss this lucrative opportunity with you or with anyone you think may be interested in learning more about Arbonne. I have included some information about the business. If you have any questions about your presentation or the Arbonne opportunity, please contact me. I look forward to an awesome get-together with you!

HOSTING REWARDS CHECKLIST FREE Deal or no Deal gift for booking at Party! (up to $97 value) $25.00 FREE PRODUCT of your choice for having 5 or more people in attendance. $25.00 FREE PRODUCT when held on the date originally booked. $50.00 FREE PRODUCT of your choice for booking three get-togethers! FREE Gift for any guest that brings a friend!

Choose ANY $100 of products for ONLY $24 (with $300 in retail sales)!

That’s over $300 of Arbonne product for only $20!! Host Wish List Item# Description Price _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________

As your Arbonne consultant, I want to help you have the most successful presentation. Follow these simple steps and you’ll be sure to earn your hostess rewards: Step 1: Make your guest list and return the names, addresses and phone numbers to me and I will mail out the invitations. Be sure to OVER INVITE!! Step 2: Give your guests a personal invitation, either in person or on the phone. Remember, if you want 5 or 6 guests at your presentation, secure 10 “yes’s” because there could be last minute cancellations. Encourage them to bring a friend—I will give a FREE gift to those that do! Step 3: Let me know who the yes’s and maybe’s are so I can call them and introduce myself prior to the party. Step 4: Follow-up with your guests a few days before to make sure they have the date and time secured on their calendar. Step 5: Serve light refreshments & plan to start on time!

Other Tips for a Successful Arbonne Presentation **Use the 40 guests in 4 minutes to help you come up with your guest list. DON’T pre-judge—everyone needs skin care, makeup, spa and nutritional products. Tell them which Arbonne products you like best! **Set your goal and make your WISH LIST of your favorites! **Keep extra invites on hand wherever you go. The more you invite, the easier it will be to achieve your goal. **For those that can’t attend, give them the opportunity to purchase before your presentation. This will help you reach your goal. Give them a catalogue (order form is inside). Just add 10% to every order to cover tax and shipping. Checks and credit cards accepted. **Create an environment in your home free of distractions.

Hostess Coaching & Pre-Profiling Hostess Coaching Booking the presentation is the first step and by following a few simple steps this could greatly increase your sales, relationship building, with hostess and their guests and also help you find a business builder, new clients and of course helping everyone get the best Arbonne experience possible. Being overwhelmed can cause fear and confusion!! So let’s remember to keep everything SIMPLE, LIGHT AND FUN! We want to treat our hostess like gold, not have them do 101 things before their presentation. You are there to help them earn Free Product and by you helping them it will help you! Make sure your hostess knows that she also plays a role in the success of her presentation. #1 is to BE ORGANIZED- have hostess packages ready and on-hand in your bag at every presentation, this will save your mailing or dropping the package off afterwards. See “Packets, What to include” for a complete list of everything that goes into your Hostess Pack. Sales Tip: You want your hostess to be your best advocate at her presentation, so if she is within driving distance, take her a TRY IT BEFORE YOU BUY IT Basket full of Arbonne products to Sample. Here is a few examples of what could be in that basket: F8 Chews, Couple Packs of Detox Tea, mini sizes of any products you may have on hand, package of Seasource Soak, a full RE9 Demo Set, shampoo & conditioner etc. Take as many products as you can that won’t be contaminated; basically keep in mind HEAD TO TOE! If you hostess is not driving distance, make sure to put ALL kinds of Samples in the Hostess Pack for her to try before her presentation. Wish list – By having your hostess fill this out ahead of time, it will save time at the end of the presentation because she will already know what she wants, especially if you have given her a Try it Basket or various Samples. Samples Packs- **DO NOT SKIP THIS STEP** It will only prolong sales if you have to hand out samples at your presentation! Call and make sure that the samples are handed out 5 days prior to the show. Let your hostess know that when her guests bring back empty sample packets, they will receive a FREE GIFT. If a guest who has a sample does not make it to the show, don’t forget to FOLLOW UP with them by phone. You should make it a rule of Thumb to keep in CONSTANT CONTACT with your hostess before your presentation; this will keep your cancellation rate to a minimum because your hostess will be excited, as well she will know you take your business serious and that you are counting on her.

Pre-Profiling WHY Pre Profile, so we can find and fill a need for everyone at the presentation! What this means is, you need to ask your HOSTESS for a list of people she has invited to her presentation, along with their phone numbers so you can touch base with the guests before hand. DON’T BE AFRAID of this Step. You are calling to find a need and fill it at the presentation. In this conversation you want to find out, What their skin care needs are? What they are currently using and if there was one thing they could change about their skin, what would it be. And do they have any known allergies? This way you know what to bring as far as product and information to the presentation. Let them know you look forward to meeting them in person and thank them for supporting the Hostess! Sample Verbiage for making this call. HI, ____________ this is ____________ calling. I am the Arbonne Consultant who will be at _____________on ___________________ Do you have a minute? If yes, carry on… I just want to say thank you in advance for giving me the opportunity to share Arbonne’s Products with you, I also want to ask you a few questions before hand so I can make sure I am prepared to help you the best I can during the presentation. This is when you want to ask them the questions listed above. Always remember we are trying to make this an awesome experience for EVERYONE, especially the hostess because she could be a potential business builder. So make sure you are planting the seeds of the business before the presentation, along with during. Also, always ask the hostess who she would have liked to have been there that was unable to attend. Let her know that you have two baskets available that you can drop off for them to experience Arbonne in the comfort of their home for 4 days. Or if it is long distance, ask her if she can send them a sample of Arbonne products, compliments of her! Ross Shaffer speaks about selling the experience: BOTH HOSTESS COACHING AND PREPROFILING ARE ALL PART OF THE “EXPERIENCE” THAT WE GIVE. Make yourself stand out!!!!

Copy this list for each presentation to make sure you are prepared every time! Check each step off as you complete it. Hostess Name: Presentation Date: Theme:

Presentation Checklist Part 1- Before Make sure you have her Hostess Product Gift on hand (Deal or No Deal Gift, Sea Salt Scrub)

€ Product(s): __________________ € This product is ordered Hostess Pack to Hostess (ASAP prior to class)

€ Mailed on: __________________________ 1 week Prior- Coach your Hostess Date to have coaching:_____________________

€ Make sure host has made good use of the sample packs and that her guests know that if the sample comes back empty, they will receive a gift from you!

€ Remind her of benefits of collecting outside orders € Have conversation with hostess regarding what to expect during the presentation
Tip: have her keep home free of distractions & leave food till end of presentation. 4 days before - have guest list in hand 1 week prior to presentation

€ (give hostess free gift for getting this to you) Night before class – Pre-Profile

€ Call all guests confirmed to attend

Joel Weldon says there are three keys to making every presentation successful. Those keys are “preparation, preparation, preparation.”

Copy this list for each presentation to make sure you are prepared every time! Check each step off as you complete it. Hostess Name: Presentation Date: Theme:

Part 2- During Arrive Early

€ Have Cash Float on Hand € Pens/ calculator € Client Packets € Bookmarks & Take-Home Catalogues € Free product giveaways € Order Forms € Hostess Packets (min. two) € Prospecting Packet (min. two) € Deal or No Deal Boxes € Class Notes & Close Sheets € Foot tubs (if doing Spas. You can also have guests bring their own.) Part 3- After This is when the incredible customer service can’t STOP! Encourage hostess to close class quickly Place Order right away While waiting for order, print and fill in client purchase thank-you notes Enter e-mails in Client Blast list If there are backorders do not wait to deliver the rest of the orders. Write personal Thank You Note to Hostess Follow Up System in Part 4 takes over from here!

Joel Weldon says there are three keys to making every presentation successful. Those keys are “preparation, preparation, preparation.”

RV $10.00 $14.00 $15.00 $17.00 $20.00 $21.00 $22.00 $23.00 $24.00 $25.00 $26.00 $27.00 $28.00 $29.00 $30.00 $31.00 $33.00 $34.00 $35.00 $36.00 $37.00 $38.00 $39.00 $40.00 $41.00 $42.00 $43.00 $45.00 $46.00 $47.00 $48.00 $49.00 $51.00 $52.00 $53.00 $54.00 $55.00 $56.00 $57.00 $58.00 $60.00 $61.00 $63.00 $64.00 $68.00 $69.00 $72.00 $73.00 $74.00 $75.00 $79.50 $93.60 $98.00 $100.00 $117.00 $129.60 $137.00 $159.00 $170.00 $183.00 $222.00 $330.00 $378.00

20% Off $8.00 $11.20 $12.00 $13.60 $16.00 $16.80 $17.60 $18.40 $19.20 $20.00 $20.80 $21.60 $22.40 $23.20 $24.00 $24.80 $26.40 $27.20 $28.00 $28.80 $29.60 $30.40 $31.20 $32.00 $32.80 $33.60 $34.40 $36.00 $36.80 $37.60 $38.40 $39.20 $40.80 $41.60 $42.40 $43.20 $44.00 $44.80 $45.60 $46.40 $48.00 $48.80 $50.40 $51.20 $54.40 $55.20 $57.60 $58.40 $59.20 $60.00 $63.60 $74.88 $78.40 $80.00 $93.60 $103.68 $109.60 $127.20 $136.00 $146.40 $177.60 $264.00 $302.40

Savings $2.00 $2.80 $3.00 $3.40 $4.00 $4.20 $4.40 $4.60 $4.80 $5.00 $5.20 $5.40 $5.60 $5.80 $6.00 $6.20 $6.60 $6.80 $7.00 $7.20 $7.40 $7.60 $7.80 $8.00 $8.20 $8.40 $8.60 $9.00 $9.20 $9.40 $9.60 $9.80 $10.20 $10.40 $10.60 $10.80 $11.00 $11.20 $11.40 $11.60 $12.00 $12.20 $12.60 $12.80 $13.60 $13.80 $14.40 $14.60 $14.80 $15.00 $15.90 $18.72 $19.60 $20.00 $23.40 $25.92 $27.40 $31.80 $34.00 $36.60 $44.40 $66.00 $75.60

RV $10.00 $14.00 $15.00 $17.00 $20.00 $21.00 $22.00 $23.00 $24.00 $25.00 $26.00 $27.00 $28.00 $29.00 $30.00 $31.00 $33.00 $34.00 $35.00 $36.00 $37.00 $38.00 $39.00 $40.00 $41.00 $42.00 $43.00 $45.00 $46.00 $47.00 $48.00 $49.00 $51.00 $52.00 $53.00 $54.00 $55.00 $56.00 $57.00 $58.00 $60.00 $61.00 $63.00 $64.00 $68.00 $69.00 $72.00 $73.00 $74.00 $75.00 $79.50 $93.60 $98.00 $100.00 $117.00 $129.60 $137.00 $159.00 $170.00 $183.00 $222.00 $330.00 $378.00

20% Off $8.00 $11.20 $12.00 $13.60 $16.00 $16.80 $17.60 $18.40 $19.20 $20.00 $20.80 $21.60 $22.40 $23.20 $24.00 $24.80 $26.40 $27.20 $28.00 $28.80 $29.60 $30.40 $31.20 $32.00 $32.80 $33.60 $34.40 $36.00 $36.80 $37.60 $38.40 $39.20 $40.80 $41.60 $42.40 $43.20 $44.00 $44.80 $45.60 $46.40 $48.00 $48.80 $50.40 $51.20 $54.40 $55.20 $57.60 $58.40 $59.20 $60.00 $63.60 $74.88 $78.40 $80.00 $93.60 $103.68 $109.60 $127.20 $136.00 $146.40 $177.60 $264.00 $302.40

Savings $2.00 $2.80 $3.00 $3.40 $4.00 $4.20 $4.40 $4.60 $4.80 $5.00 $5.20 $5.40 $5.60 $5.80 $6.00 $6.20 $6.60 $6.80 $7.00 $7.20 $7.40 $7.60 $7.80 $8.00 $8.20 $8.40 $8.60 $9.00 $9.20 $9.40 $9.60 $9.80 $10.20 $10.40 $10.60 $10.80 $11.00 $11.20 $11.40 $11.60 $12.00 $12.20 $12.60 $12.80 $13.60 $13.80 $14.40 $14.60 $14.80 $15.00 $15.90 $18.72 $19.60 $20.00 $23.40 $25.92 $27.40 $31.80 $34.00 $36.60 $44.40 $66.00 $75.60

RV $10.00 $14.00 $15.00 $17.00 $20.00 $21.00 $22.00 $23.00 $24.00 $25.00 $26.00 $27.00 $28.00 $29.00 $30.00 $31.00 $33.00 $34.00 $35.00 $36.00 $37.00 $38.00 $39.00 $40.00 $41.00 $42.00 $43.00 $45.00 $46.00 $47.00 $48.00 $49.00 $51.00 $52.00 $53.00 $54.00 $55.00 $56.00 $57.00 $58.00 $60.00 $61.00 $63.00 $64.00 $68.00 $69.00 $72.00 $73.00 $74.00 $75.00 $79.50 $93.60 $98.00 $100.00 $117.00 $129.60 $137.00 $159.00 $170.00 $183.00 $222.00 $330.00 $378.00

20% Off $8.00 $11.20 $12.00 $13.60 $16.00 $16.80 $17.60 $18.40 $19.20 $20.00 $20.80 $21.60 $22.40 $23.20 $24.00 $24.80 $26.40 $27.20 $28.00 $28.80 $29.60 $30.40 $31.20 $32.00 $32.80 $33.60 $34.40 $36.00 $36.80 $37.60 $38.40 $39.20 $40.80 $41.60 $42.40 $43.20 $44.00 $44.80 $45.60 $46.40 $48.00 $48.80 $50.40 $51.20 $54.40 $55.20 $57.60 $58.40 $59.20 $60.00 $63.60 $74.88 $78.40 $80.00 $93.60 $103.68 $109.60 $127.20 $136.00 $146.40 $177.60 $264.00 $302.40

Savings $2.00 $2.80 $3.00 $3.40 $4.00 $4.20 $4.40 $4.60 $4.80 $5.00 $5.20 $5.40 $5.60 $5.80 $6.00 $6.20 $6.60 $6.80 $7.00 $7.20 $7.40 $7.60 $7.80 $8.00 $8.20 $8.40 $8.60 $9.00 $9.20 $9.40 $9.60 $9.80 $10.20 $10.40 $10.60 $10.80 $11.00 $11.20 $11.40 $11.60 $12.00 $12.20 $12.60 $12.80 $13.60 $13.80 $14.40 $14.60 $14.80 $15.00 $15.90 $18.72 $19.60 $20.00 $23.40 $25.92 $27.40 $31.80 $34.00 $36.60 $44.40 $66.00 $75.60

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HOSTESS MENU

The Detox Spa Party Pamper your family and friends with an Arbonne Spa party. Arbonne’s SeaSource Detox Spa offers soothing marine botanicals to encourage relaxation and restoration. Deeply cleanse your body of the internal and external toxins that come to us through the air we breathe, the water we drink, the objects we touch and the food we eat. Set aside some time to pamper yourself from head to toe with an intensely purifying and rejuvenating spa journey. Skin Care Solutions Have your friends heard of Arbonne? Invite everyone you know and introduce them to the Arbonne Difference! Experience Arbonne skin care, using the U.S. and Swiss Patent Pending NutriMinC RE9 Anti-aging line of products. Impress them with the best of the best in Premium Skin Care, Health and Wellness Products. “Peel Party” Experience the difference with Arbonne’s ReGain Illuminating Enzyme Peel & Retaliate Wrinkle Filler. Who needs Botox when you can fight the aging process inexpensively and in the comfort of your own home! Experience the Re9 Express Set that includes a purifying peel of exotic blends and fruit enzymes that revitalize tired skin! Mother/Daughter Party Introducing skin care for all ages! Sample the best there is – for both Moms and daughters! You’ll both experience products that you’ll love. FYI at Arbonne we’ve got something for everyone. Kick back, relax, laugh and enjoy, this is a fun filled evening for all! Hollywood Makeover- Inspired by Celebrity Make-Up Artist Krista Embry Step by Step you will learn how to choose and apply Arbonne’s Color Line. For Maximum results, invite only 4 guests to share in this experience. We’ll create an environment in which you can learn how to choose the right colors for your skin type and learn tips and current trends in make-up application. 4 different looks to choose from: Including “Smokey, Audrey, V Shape, & Casual.” Nutrition and Wellness Enjoy sampling Arbonne's tasty Figure 8® protein and fiber shakes along with our Detox tea and weight loss chews while learning about our remarkable Weight management program. Combine this with an overview of Arbonne’s Smart Nutritional Hybrids™ and see for yourself how daily nutrition just got easier to swallow!

HOSTING DESSERTS *FREE Gift for BOOKING TODAY! *FREE Gift if I receive your invitation list within one week of booking your date! *FREE Sea Salt Scrub with 5 or more ordering guests in attendance! *FREE $115 RE9 Anti-Aging body care set with 2 bookings at OR before your party! *With every $300 in retail sales at your class YOU choose $120 of products for ONLY $24

That’s 80% in SAVINGS! Make your “reservations” TODAY.

GROUP SKIN CARE PRESENTATION

GROUP SKIN CARE PRESENTATION PREPARATION What to take with you: 1. NutriMinC RE9 anti-aging line in Gold Bag 2. Awaken Sea Salt Scrub to use at sink and leave for the Hostess 3. Basket of your favorite products. Be sure to include a variety from different lines, but only what will fit in a basket (no more than 8 products). 4. Foundation selector samples. 5. Primer (if not one of your favorites) 6. Catalogues, pens 7. Wash cloths 8. Samples: Shampoo, RE9 masque, RE9 scrub for guests who bring a friend. (Wrap in a bag or tie with a bow) Do not take RE9 or Intelligence facial samples, otherwise people will want to try first and you will have a $0 class.

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9. One wrapped tin or box for each person in attendance to play “Deal or No Deal”. Recommend that you cut products out of the catalogue and wrap them in a pretty tin, bag or box. Do not use full size products. Their gift is given at their presentation. 10. Client profile card/sheet 11. 2-3 Eye on Arbonne stories to share 12. Opportunity Packets: o .Empowering woman, EOA , Samples, etc o In the bottom left corner of the magazine place a label with your contact information and the number for a recorded Discover Arbonne Call o 13.Hostess Packet o Clear Bags: o Business card o Sample for Hostess o Catalog o Retail forms for outside orders o 1-2 Eye on Arbonne stories o Hostess Letter 14.Damp paper towels placed on a plate of the hostesses. (get from hostess) 15.Chews and detox tea for question game 16.Calculator

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As guests arrive Greet each guest and use the Sea Salt Scrub at the sink (use this time to introduce yourself and build a rapport with them). Have the hostess invite them to get some snacks and take a seat in the room for the Presentation. Give each guest a Client Profile card/sheet to fill out. If playing the Deal or No Deal game, hand out the boxes/tins and tell them to hang on to them, don’t peak and you will explain later. GROUP PRESENTATION The Hostess Have the hostess thank everyone for coming and say a few words to the group about why she wanted them to hear about Arbonne. (Maybe she can tell about her favorite product and the difference she has seen). Thank the Hostess, introduce yourself, and tell your story Make sure to include your upline’s story, what Arbonne has done for you so far (earned trips, tax advantages, bonuses, 35% discount, friends, time leveraging) and what you see

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Arbonne doing for you in the future. (Quit job, bring husband home, helping others, Mercedes Benz, dream home, out of debt, save for retirement, etc.) Get to know the Guests “I know I had the opportunity to meet you at the sink while we tried the sea salt scrub, but let’s just go around the table and introduce yourself again, and we are going to start with our hostess. If time and money were no option, what would you love to do?” This is an opportunity for you to remember 3-4 names. Remember that the sweetest sound to someone is their name. Use the names that you remembered while you are doing your presentation. When all the guests have shared, this is your time to share your “Eye story”. Also use 2-3 Eye stories of VP’s that you can relate to and share their successes!! “I want you guys to pay attention to what I do this evening. If this business intrigues you, get with me after the presentation and I have this magazine (hold up the “Empowering Woman) to give you that has more information about the Arbonne opportunity.”

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Question Game We will also play a game to allow you to earn a free gift. Each time you ask a question about a product, you get a chew . Each time you ask a question about the business, you get a bag of detox tea. The person with the most chews or detox tea at the end of the presentation will receive the gift (FYI lip gloss-order under $120 for 24 and they cost you $2!!) This allows everyone to learn more. What to expect 1. I will educate you on Arbonne’s incredible products. 2. You will learn about the company 3. I will educate you on the opportunity that Arbonne has to offer 4. At the end of the presentation, we will meet individually because we all have different skin types; different products that we are using and we all have different budgets. We can formulate a plan just for you! The awesome thing about what I do is most of the products I’m recommending are something you already use. I’m just offering you a better and healthier choice.

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Hold up your catalog Make a joke about not skipping ahead. We will go through portions together. Let them know you will throw chocolate at them if they skip ahead. “Who has been to an Arbonne show before?” “Who has used Arbonne products before?” “I will be showing you how you can get the products at 20% off, 50% off, and even 80% off! I will explain more at the end. Make reference to the simplicity of our business “I am going to use the cards because there is so much information, I don’t want to miss anything.” Have guest turn to page 4 in the catalogue “Skin care is a billion dollar industry, why choose Arbonne over other products out there? Because if you are like me, I get a little confused when I watch commercials and hear what other skin care lines offer.” • Formulated in Switzerland, made in the US • We have our own Research and Development Lab in Switzerland. • Botanically based-we use plant-based ingredients in our formulations. We go by the philosophy of “Pure, Safe, and Beneficial” and have since 1980

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pH correct-the pH of the skin should be a 5.5 on a scale used to measure. If the pH is not correct, it can become very dry and irritated or become too oily and produce acne. Hypoallergenic: Arbonne products are formulated without the use of certain ingredients that are frequently known to cause allergic reactions, and contain no harsh chemicals. The term “hypoallergenic” does not mean non-allergenic, there is not such thing. But the majority of people can use hypoallergenic products, see great benefits and not have allergic reactions. Dermatologist tested: This means the products have been tested for irritation under dermatologist supervision. The products are put through testing to ensure they are of a superior quality, safe, and beneficial. Never tested on animals: Instead of testing on animals, Arbonne uses a Repeat Insult Patch Test. This is where a human panel uses a product on the same site for an extended period of time. Arbonne will not release a product unless it scores zero in this study! Formulated without animal products or by-products. Formulated without mineral oil: Mineral oil is an occlusive oil that can interfere with skin functions as well as advanced delivery systems. We choose to use natural oils that will absorb into your skin. This is very important-remember how we talked about commercials? Remember when a product uses a delivery

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system that doesn’t penetrate to the deep layers of your skin or uses an oil such as mineral oil that cannot allow ingredients to be absorbed, it really doesn’t matter what ingredients the products have. The awesome thing is that Arbonne’s do what they say they will do. • Formulated without chemical dyes or fragrances; There is no reason to put a colorful lotion on your skin, anything that goes on your skin goes into your bloodstream. For scent, we again use the botanical oils (reference how their hands smell from the Sea Salt Scrub) TURN TO PAGE 17
One of our best sellers
As we age, we loose collagen and elastin
90% of the visible signs of aging are extrinsic (smoke, smog, caffeine, the sun)
10% is intrinsic (the actual aging process)
7 products that work together to visibly reduce and prevent the signs of aging (fine lines, wrinkles, and age spots)
6 steps that take 2 minutes in the AM and 2 minutes in the PM
Advanced delivery system called nanospheres (tiny hollow molecules) that deliver the 9 key elements to the collagen and elastin level. Think of it as a very smart system that knows exactly where to stop on your face. When you are dry, it knows to stop and work with the glands that produce more oil.

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When you are oily, it tells them to back off. If you have the dreaded “crow’s feet”, it plumps your collagen at deeper levels than other skin care can go.
Patent- pending system TRY THE PRODUCTS We are going to try all the products on the back of one hand or on your face, whichever you prefer. If you have a hot date, you might want to use the back of your hand. If you are going home, we can get you ready for bed. This will allow you to feel the benefit. (If using their hand, use the damp paper towels. If using their face, use the wash cloths). • NutiMinC RE9 hydrating wash-pump system; use morning and evening; removes dirt, oil, make up including lipstick and mascara! Will foam when used with water; clean scent. 1 pump is all you need. This should last approx. 6 mos. • Restoring mist, balancing toner-this is a mist, it has a witch hazel base (natural astringent), and we use no SD alcohol or acetone, which strip your skin. The purpose of the toner is a pH corrector. Lasts approx 3-4 mos • Reversing Gellee, Transforming Lift-this has short term benefits of lifting, tightening and shrinking pores and the long-term benefits of all the anti-aging elements. This is a morning use only. Lasts approx 6 mos • Reactivating Facial Serum, Day & Night-feels like silk, AM and PM usage, the purpose is to increase cell turnover rate. As we age the rate which the healthy,

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immature cells come to the top slows from 15 days (babies) to 45 days. This gives your face a “healthy” glow! Lasts approx 3-4 mos • Repair, Corrective Eye Crème-Apply on one eye. Demonstrate how to apply with ring finger. Moisturizes the sensitive skin around the eye area. Kojic acid helps reduce the appearance of dark circles and puffiness. Can spot treat other areas of age spots! Lasts approx 9-12 mos. • Moisturize-You need two different creams.
Reality SPF 8 Day Crème-Protector, has a SPF 8. Lighter cream, smells like a fresh peeled orange. Lasts approx 6 mos.
Recover, Night Crème-Corrector, repairs all the damage that we have done to our skin during the day. Most important step!! If you skip this step, your skin ages 7 days for every evening that you sleep in your make up! Lasts 6-9 mos. Ask the group to compare their hands or feel their face. Note the difference in the appearance as well. This is after only 1 application of our incredible products!

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Hint: Because we use natural oils that penetrate the skin, their “Arbonnized” hand will still feel softer than the non “Arbonnized” hand tomorrow. I have gathered some of my favorites around my house I would like to share.











Primer-allow everyone to try on the hand or face. Primer diffuses light, fills in wrinkles and pores to that you have a smooth surface to paint. This allows your foundation to be smooth, glide on and use less. This still allows your skin to breath. Anti-Aging Body Care System – Try on everyone’s forearm. This is a “treatment set” just for your body. Great for stretch marks, bumpy skin, dryness and sun damaged skin, etc. Pass around the “Laminated Before and Afters” that relate to the RE9 Body set. Smart Nutritional Hybrids-this is for your internal health. Easy, convenient multi-vitamin, mineral, and super food antioxidants (pomegranate, brussel sprouts, broccoli, etc.) supplement in each packet. Take morning and evening. About Face Line Defiance Liquid foundation SPF 15 and cream concealer-Explain that this is an important part of the system. “I recommend

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you purchase the skin care line and a foundation. I can match any color. These products have a topical smooth muscle relaxer for a very smooth appearance. Think of a topical, natural Botox”. Mascara-This product is amazing. One end thickens and curls while the other lengthens and separates. Go Fiz-This is an alternative to all the high energy drinks. Ours is a tablet that dissolves in water. It increases your metabolism giving you more energy and also suppresses your hunger. SeaSource/Detox Hair Mask-Does anyone have split or dry ends? Does anyone color or highlight their hair? This mask will do wonders. You can sleep in it or replace your conditioner a few times/week depending on how much you need.

The products have changed my skin, but this business has (will) change my life. • Arbonne is continuing grow and has exploded over the last 6 years. • Arbonne is expanding to new countries: Canada, Australia, U.K., and more to come. • Arbonne’s products are consumable. Which means repeat sales and profits? • Arbonne’s pure, safe and beneficial products are in demand. Everyone is our consumer, from children and infants to Baby Boomers and older.

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When you get the concept of time leveraging, you won’t be able to say no to this business. We have a system for success in this business. If you would like extra income this is something you could do one or two nights a week and be compensated very well which works out to $37/hr where can you get a part-time job that would pay you that kind of income. Two nights a week and you can be home with your family the other 22 nights! What other part time job can you work 2 nights a week, at your choosing with the income potential we offer?

CLOSE – Now close your catalogs while I let you know that: • With Arbonne there are 3 things you can do. • Option 1, you can be a client-If you are only going to buy a couple of eye shadows, this is a great choice for you. This means you will receive great service from me and I can keep you up to date on all specials etc. • If you are going to make a positive change in your health and possibly your wealth, you will want to look at Option 2 • Option 2 is to become a Preferred Client. • Join Arbonne for $35 as a Preferred Client and you get your products at a 20% discount for 1 year.

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o One of the best parts about Arbonne is that we want you to get the best deal possible. You can buy what you want, when you want and no more AND you don’t have to buy a certain amount before you get your discount. I LOVE THAT!! o If you ever choose to do Arbonne as a business, you will be on our team and I will teach you what to do to get your business started. Just by doing the $35option you will save almost $60 on your skin care set tonight AND when you get your set you will be eligible for an additional $120 in products for only $24!! (Show these products) You can get Primer, foundation, and mascara for only $24. THAT’S 80% OF!! o I don’t know of another company that has specials like that for just consumers. ANNNNNNNND you get to pick a free product. IT’S LIKE CHRISTMAS WHEN UPS COMES!!! Option 3-The 3rd option with Arbonne is to become a Consultant like myself. If you will get your client profile and at the bottom, you will notice 1,2 or 3. I want you to circle 1 if you are interested in product only, circle 2 if you are interested in the product, the business is intriguing but you need more information. If you are a 2, I will send you home with this “Success from Home” magazine. Circle 3, if you see the big picture of what this opportunity can do for you and you are ready to get your business started!

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Lastly, if you are interested in earning FREE products, I can show you how! Get a few friends together, have a light snack, something to drink and let me do all the work!! In Arbonne, we take really good care of our Hostesses with free product. This is a time to do a visual. You can use the hostess or someone you would like to book a class. Place these items in their lap as you talk about them. This is what you (the hostess) can receive when having a class. o My average hostess gets $240 worth of product for $48; based on sales. o Add your host rewards here Let’s give away some gifts! Who has the most candy or wrappers? (Give a FYI lip gloss) Now, let’s end with our game. • Grab your box/tin you received earlier. • And, inside your box something from my favorites basket. There are Primers (everyone is excited about this product), Foundation, etc. • Who knows the show on television “Deal or No Deal?” I am Howie and you are the “Hot” babes with the suitcases!! We are going to play our own version. If you

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would like to host a Presentation and schedule a date tonight, you get to open the package you are holding. Here is how the game works, if there are 2 presentations booked from this presentation the hostess will receive the (NurtiminC RE9 Body set or Sea Salt Scrub-we do scrub more people seem to be excited about earning this for their hostess) for FREE!! So, as I come around to each of you individually and say “Deal or No Deal”, if you say “Deal”, open your gift!!! If you say, “No Deal”, don’t worry, I will go on to the next person.

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(Pick the person that you connected with the most and that your hostess recommended. Start with them. Allow them to open their gift in front of everyone. Make the gift worthwhile….not a lip balm!) • • •

“This is your time to shop. I will be in the other room if anyone is in a hurry, I can help you first.” “I want to thank everyone for coming to __________ class.” Separate yourself for the close for privacy.

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GUEST PROFILE Name: _____________________________________ Date:

Hostess Name: ______________________

Address:

City: ___________________Postal/Zip:______ ________ Alternate: ___________________Best time to call: ________ ___

Best Number to Reach You: E-Mail:

_____________________________________Birthday(M/D/Y) ________ _________

Significant Other: ______________Phone: My Concerns Are: Oily T Zone

Fine Lines and Wrinkles

Weight loss

Nutrition

Sensitive Skin Age/Sun Spots

Are you currently using a skin care program?

YES

Blemishes

Anniversary(M/D/Y):

______

Email:________________________________________ Dark Under Eye Circles

Black Heads/White Heads

Make Up Application

Sun Protection

OTHER:_____________________________________

NO If so, on a scale of 1-5 (5 being the most), how satisfied are with the results? ____

I would like to receive e-mails about Arbonne’s monthly specials & product giveaways. I am interested in earning FREE Arbonne products by hosting a party. I am interested in receiving product at a 20% discount. I would like to know about other fun Arbonne events such as Hollywood Make-Over, Peel Party, Detox Spa and Discover Arbonne events.

My Interest Level with Arbonne at this time is: (please circle the number that applies to you)

1. I am only Interested in Products 2. I am interested in product, and I would like some Information about the business Opportunity with Arbonne. 3. I am interested in Product and I am definitely interested in learning how to get my Business Started with Arbonne!

GUEST PROFILE Name: _____________________________________ Date:

Hostess Name: ______________________

Address:

City: ___________________Postal/Zip:______ ________

Best Number to Reach You: E-Mail:

Alternate: ___________________Best time to call: ________ ___

_____________________________________Birthday(M/D/Y) ________

Significant Other: ______________Phone: My Concerns Are: Oily T Zone

Fine Lines and Wrinkles

Weight loss

Nutrition

_________ Sensitive Skin

Age/Sun Spots

Are you currently using a skin care program?

YES

Blemishes

Anniversary(M/D/Y):

______

Email:________________________________________ Dark Under Eye Circles

Black Heads/White Heads

Make Up Application

Sun Protection

OTHER:_____________________________________

NO If so, on a scale of 1-5 (5 being the most), how satisfied are with the results? ____

I would like to receive e-mails about Arbonne’s monthly specials & product giveaways. I am interested in earning FREE Arbonne products by hosting a party. I am interested in receiving product at a 20% discount. I would like to know about other fun Arbonne events such as Hollywood Make-Over, Peel Party, Detox Spa and Discover Arbonne events.

My Interest Level with Arbonne at this time is: (please circle the number that applies to you)

1. I am only Interested in Products 2. I am interested in product, and I would like some Information about the business Opportunity with Arbonne. 3. I am interested in Product and I am definitely interested in learning how to get my Business Started with Arbonne!

Tips for Hollywood Makeover Success “Hollywood Makeovers” are sweeping the Nation! Arbonne Consultants are growing their cosmetic & skin care businesses and empowering their clients with a new found confidence. It is a ‘win/win’ for everyone involved! Here are a few tips that can help assist you as you start to prepare hosting “Hollywood Makeovers”. Remember, these are just suggestions so feel free to add your personal touch. Impact Your Image was created to assist you in selling Arbonne’s fabulous cosmetic line with ease, giving you the confidence to host an event and increase your bottom line monthly. Impact Your Image online is for every Business Builder who wants a piece of the “Multi-Billion Dollar a Year Makeup Industry”. So, let’s get started! The first key to a successful Hollywood Makeover is PREPARATION! • • •

Utilize the Krista Embry website at www.iyinow.com/prosite. Print 12 Steps to Success. Utilize all the Resource tools she has in the Resource section o Invites o Paper faces and eyes for clients to take notes on o Model profile book (print off and laminate) o Color Maps (tell you what you need for each eye technique) o Placemats (print off in 11x17 and laminate) o 4 Square Close & Canadian order forms.

To simplify, order the Starter kit from Krista Embry’s website. • 5 DVD’s, 1 Resource DVD, spray bottle for sanitizing, 5 artist trays for cosmetics, 2 packages of disposable eye liner brushes & a Sales Guide book. Why 5 DVD’s? • Do one-on-ones with your clients along with doing group parties! • You can do a one on one with extra DVD’s while you have a set at home that you are doing parties with. What do you use for notes/class outline? • Print off Hollywood Make up party outline to use as your guide for your party. (Available at iyinow.com/prosite)

How many guests? • Suggest no more than 5 guests including hostess at a Hollywood make up party. • This is so important because if your party goes too long, you won’t have time to get orders. Coaching Your Hostess is Key • Get guests excited. • Prerequisite to a Makeover party should be a skin care class. • If hostess and guests have not tried the RE-9/FC5 line, get sample to them 4-5 days before the party so they try it and bring the empty pack to the makeup class. When they bring the empty pack, give a small gift! (Free Sample, FC5 Mini, etc.) • Pre-Profile the guests by obtaining guest list from Hostess in advance. Find out as much as you can about them, develop relationship & trust before you meet in person. Keep it Clean • Have an RE9, FC5 skin care line(s) in the bathroom for those guests who do not come with a clean face. • Make sure all guests wash their hands before starting. • Watch for eye infections, cold sores, etc as you do not want someone with these or other medical conditions using your cosmetics! • Keep things sanitary throughout (tips online at IYI Site) How many Precision Brush sets? • You‘ll need at least 2 Arbonne Precision brush sets • One per guest would be ideal • Suggestions (Have these on hand as guests are sure to buy them. They can use their own & take them home.) Catalogs & Order Forms: • Do not hand out catalogs until guests are leaving. • Use the order form available online at www.iyinow.com. It has all the prices and products on it. • The confused mind says no! Giving the catalog out too soon at a makeup class can overwhelm your guest! How much time should you allow: • The average Hollywood Makeover lasts approx. 2 Hours. • Do not do more than one eye technique per class. Always decide that technique before so you only need to bring what you need for that look. Sales Tip: Have NEW, unopened Dual Volume Mascaras & Eclipse eyeliners on hand so if they want to buy one they can. This will help them get the best results using our mascara & eye definer. This will help your sales, help your clients get best results and keep it clean!

SUPPLIES AT A GLANCE Product Shopping List These are products you will need at every Hollywood Make-Over regardless of Eye Technique. You will need to see the COLOR MAPS for a list of specific product on each Eye Technique.

€ Re9 Wash, Toner, Eye Cream, Moisturizer Day or FC5 Face Products

€ Wipe Out Eye Make-Up Remover € Re9 Body Care Set € Skin Conditioning Oil € Detox Tea € Fizz Tabs € Figure 8 Chews € Foundations: Line Defiance or Mineral Powder

in (1C, 2W, 3N &6N) Mineral Powder in 3N Only

€ Summer time: add 8W € Woman of Color- 6N, 7W, 9W, 10N, 13W, 14N € Concealer: Fair & Light € Loose Powder: Light to Medium or the #1 Light € Rejuvenating Mist in Both: Unwind & Awaken € FC5 Mattifying Powder € NO Sun Intended Bronzing Powder € Black Mascara € 5 Eclipse Eyeliners

Miscellaneous:

€ Cosmetic Wedges € Brush Sanitizer € Wet Wipes(Non Scented) € Disinfecting Wipes(For Sanitizing) € Tissue € 2 Arbonne Brush Sets € Disposable Eye, Mascara Wands & Lip Brushes (Available on shop online)

€ White Face Clothes for easy bleaching(10 is best; 5 for guest to wash & 5 for during)

€ Free Standing Mirrors € Headbands € Q-TIPS- with the pointy tips € Alcohol- available at any local Drug Store € Spray Bottle for Sanitizing (suggestion:

have 2 on the go during the Party; Mix 70 Alcohol/30 water)

€ Small Travel Palette’s for Eye Shadows in each Technique

REDIRECT YOUR SPENDING AND “ARBONNIZE” YOUR HOME It’s easy to “Arbonnize” your home with botanically based products formulated for beneficial results. Simply replace the products you usually use with these products from Arbonne…and experience the REsults for yourself! IF YOU USE…

THEN TRY THIS FROM ARBONNE!

Bar soap or bath and shower gel

FC5 ™ Invigorating Body Cleanser Arbonne Aromassentials Awaken or Unwind Bath and Shower Gel NutriMinC ® RE 9® REfresh Foaming Body Wash SeaSource Detox Spa ™ Detoxifying Rescue Wash f.y.i. Arbonne ® Wash&Wear Body Wash

Body scrub

Arbonne Aromassentials Awaken Sea Salt Scrub SeaSource Detox Spa Foaming Sea Salt Scrub

Bath soak or bubble bath

SeaSource Detox Spa Purifying Sea Soak

Shampoo

FC5 Nourishing Daily Shampoo

Conditioner

FC5 Nourishing Daily Conditioner SeaSource Detox Spa Fortifying Hair Mask

Body lotions and hand creams

FC5 Ultra-Hydrating Hand Créme FC5 Conditioning Body Moisture Arbonne Aromassentials Awaken, Reactivate or Unwind Body Lotion f.y.i. Arbonne BodyBetter Body Cream SeaSource Detox Spa Renewing Body Gelée SeaSource Detox Spa Re-Mineralizing Body Lotion, 24H

Anti-aging products

NutriMinC RE 9 Anti-Aging skin care line NutriMenC ® RE 9 REvolution in Anti-Aging skin care line

Hydrating skin care products

FC5 skin care line

Spa products

SeaSource Detox Spa collection

Shaving cream

NutriMenC RE 9 REsurface Shave Gel

Products to treat acne

Arbonne Clear Advantage skin care line

Face or body masks or peels

SeaSource Detox Spa Sea Mud Face & Body Mask NutriMinC RE 9 RElease Deep Pore Cleansing Masque NutriMinC RE 9 REgain Illuminating Enzyme Peel

Makeup, mascara, eye shadow, eyeliner or blush

About Face Color collection Virtual Illusion ™ f.y.i. Arbonne Face Me Color

Lipstick, lip liner or lip gloss

About Face Color collection Virtual Illusion f.y.i. Arbonne ItShines Lip Gloss

Fragrance

f.y.i. Arbonne PersonalSpace Spray Fragrance f.y.i. Arbonne Speak Your Language

Skin conditioner

FC5 Skin Conditioning Oil

Massage oil

SeaSource Detox Spa 5-in-1 Essential Massage Oil

Sunscreen or self-tanner

BefoRE Sun collection ABC Arbonne Baby Care ® Sunscreen SPF 30+

Baby wash, lotion or diaper ointment

ABC Arbonne Baby Care

Vitamins

Arbonne Smart Nutritional Hybrids® Daily Power Packs for Men and Women Arbonne Smart Nutritional Hybrids Daily Power Punch for Kids Arbonne Smart Nutritional Hybrids Daily Nutritional Chews for Teens

Antioxidants, vitamins A, E or C

Arbonne Bio-Nutria ® Heart Formula

Omega-3 dietary supplements

NutriMinC RE 9 REsist Essential Fatty Acid Dietary Supplement

Weight loss supplements and drinks

Figure Figure Figure Figure

Fiber drinks, fiber tablets or bran cereals

Figure 8 Go Anywhere! Fiber Booster

Coffee or tea

Figure 8 Daily Detox Tea

Products to treat cellulite and water retention

Figure 8 Vanish ® Contouring Cellulite Cream Figure 8 Vanish Water Relief Treatment Serum

Muscle ache creams

Arbonne Bio-Nutria Herbal Muscle Massage Gel

Echinacea supplements

Arbonne Bio-Nutria Get Well Soon Dietary Supplement

Cold sore and fever blister ointments

Arbonne Bio-Nutria Herbal Lip Ointment

Vapor chest rubs or soaks

Arbonne Bio-Nutria Herbal Vapor Rub and Herbal Vapor Soak

Products for digestion or elimination

Arbonne Smart Nutritional Hybrids Figure 8 Go Anywhere! Fiber Booster Arbonne Bio-Nutria Herbal Colon Cleanse

Products for detoxification

SeaSource Detox Spa 7-Day Body Cleanse Dietary Supplement

8 ® Going, Going, Gone! Dietary Supplement 8 Go Easy! Protein Shake 8 NRGGO 3! Fizzing Beverage Tablets 8 On the Go! Weight Loss Chews

YOU CHOOSE $840 at 50% OFF

It’s All About You Girlfriend • • • • • • • • • • • • •

RE9 Set RE9 Wrinkle Filler RE9 Enzyme Peel Make Up Primer Foundation Concealer Dual Volume Mascara Eye Definer or Lip Definer 2 Eye Shadow colors of choice Lipstick or sheer shine FC5 Shower Set Fortifying Hair Mask NRGGO Fizzy Tabs

$378.00 $54.00 $49.00 $39.00 $46.00 $28.00 $35.00 $20.00 $34.00 $22.00 $64.00 $37.00 $34.00 VALUE $840.00 YOU only pay $420 + $35 Preferred Client Membership+ tax & s/h PLUS 1 FREE Product of choice!

All For The Family • • • • • • • • •

RE9 Set Men’s RE9 Set Baby Care Set FC5 Shower Set FC5 Conditioning Body Moisture FC5 Ultra-Hydrating Hand Crème(2) FC5 Skin Conditioning Oil Before Sun SPF 30 Sunscreen Liquid Sunshine Tan Enhancer SPF 15

$378.00 $137.00 $93.60 $64.00 $29.00 $44.00 $15.00 $38.00 $38.00 VALUE $836.60 YOU only pay $420 + $35 Preferred Client Membership + tax & s/h Plus - 1 FREE Product of choice!

Share It With A Friend • •

2 RE9 Sets $378.00 ea. 2 Make Up Primers $39.00 ea

$756.00 $78.00 VALUE $836.60 You EACH pay $208.50 + $17.50 for Preferred Client Membership + tax & s/h Plus 1 FREE product of choice

RSVP

most popular  most popular makeover packages  diva 

hollywood star  Join for $35 as our Preferred Client 

Join for $35 as our Preferred Client  • • • •

•

Any FREE Individual Product from our  catalog up to a $120 value  Receive $840 of products for only $420,  saving you 50%!  Enjoy 20% off all purchases and other  specials for one year  $840 Value + Free product for $420 + $35 

• • •  

Any FREE Individual Product from our  catalog up to a $120 value  Enjoy 20% off all purchases and other  specials for one year  Select $120 in products for only $24  $420 Value + Free product for $264 + $35 

Suggest: Primer, Foundation, Concealer, Bronzer, FC5  Mattifying Powder, Rejuvenating Mist, Sheer Shine, Audrey   Set or Smoky Set, & Mystery Shadow.  Then complete your look with $120 for $24 … Eclipse pencil,  Mascara, Lip Pencil, Blush, Lipstick. 

 

Primer, Foundation, Concealer, Bronzer, FC5 Mattifying  Powder, Rejuvenating Mist, 2 Lipsticks, 2 Lip Pencils, Sheer  Shine, ItShines Gloss, Lash Colour, Audrey  Set + Eclipse  Pencil or Smoky Set + Liquid Liner, Mystery, Illume, Blusher,  & Wipe Out; plus, add your favorite skin care products! 

starlet  Join for $35 as our Preferred Client  • • •  

Any FREE Individual Product from our  catalog up to a $120 value  Enjoy 20% off all purchases and other  specials for one year  $200 Value + Free product for $160 + $35 

i want...  • • •

FREE Gifts!  80% OFF my Favorite Products!  To have a great time with some friends! 

  Ask How! 

Suggest: Primer, Foundation, Concealer, Bronzer,  FC5 Mattifying Powder, & Sheer Shine.     

Free Product available with order of $150 PQV] 

Follow Up System Supplies needed: • 3 ring, 2” Heavy duty binder • Clear, top loading sheet protectors (plastic sleeves for in binder) • A-Z dividers for binder • 2 recipe/index boxes (3x5, 4x6 or 5x8 whatever size you choose) • recipe/index cards • 1-31 recipe box dividers • January-December monthly recipe box dividers • Preferred Client Care Sheets • Fill your binder with the sheet protectors. • All new Preferred Clients should have a Pref. Client Care Sheet as this is your record of all info on this particular client. • For each client have their guest profile, order forms and whatever else you have on them, in a sheet protector. • Have your clients in alphabetical order in the binder. • You will now have all your clients at your fingertips. • Each time you talk to this client record things about your phone conversation or what you learn about their life on the Client Care Sheet and have it filed in the sleeve with all other information. • All this will help you to get to know them better and form relationships with them, which is very important when it comes to follow-ups. Next, you have your 2 index boxes. • 1-31 in 1 box. Indicates the days of the month. • In other box, have dividers named Jan – Dec. For clients you call once a month, place the card in your 1-31 Daily, recipe box on the day - 1 month from when you spoke to them. You can also use this daily box for prospects. If you gave a sample to someone on the 5th of the month and you need to follow up with them on the 8th then place their card in the 8th and when the 8th day comes around, you have your names to call for the day. If they wish to be contacted only when running low, place them in your monthly box in the appropriate month (3 months from today is usually good). Once you get into touch with someone and place their order or address their concerns, place their name in 3 months ahead again and continue the cycle.

Preferred Client Care

Office Use Only

Name:

PHONE:

Cell:

______________

Mailing Address:

WK: ___________________Best time to call: _____________________________

_____________________City:

E-Mail:

_____________________Postal Code/Zip:_____________ _____

Added to Client Blast List: €

_________ _______________________

Birthday:

Significant Other:

Wants to Receive Email Specials € Anniversary:

____________________

__________Phone:________________________ Email:____________________

Credit Card Info: #___________________________________________ EXP:___________________________________ ID #-___________________________________________Date & Location Contact Made: _________________________ PRODUCTS ORDEREDFC5 Skin € Re9 Skin Color

RSVP ORDERED- € Hair Care

Sun Protection

Body Care

Aromatherapy

RSVP 2 ORDERED- € Detox Spa

Weight Loss

Baby Care

Hybrids (Notes)_______________________________________________________________

RENEWAL MONTH: ___________________________________________________________________________________ Postcard Sent- Y/N Renewed- Y/N Postcard Sent- Y/N Renewed- Y/N Postcard Sent- Y/N Renewed- Y/N CLIENT REFERRALS (name & phone number) 1. _________________________________________________________________________________ 2. _________________________________________________________________________________ 3. _________________________________________________________________________________ FOLLOW UP CALLS 2nd Month- Order Placed Y/N Call #1- Once Ordered Delivered 1.

__________

3rd Month- Order Placed- Y/N Call #2- 2 Weeks after Call #1

Call #3- 1 Month From Call #2

_____________________________________________________________________________________

2.

_____

________________________________________________________________________________________

3.

________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________

Preferred Client Care

Office Use Only

__________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________

Follow – Up Order Options Re-9 Option

Body Care Option

US

Canada

Product

US

Canada

Re-9 Wash

$39.00

$49.00

FC5 Shower Set

$51.00

$49.00

Re-9 Toner

$33.00

$42.00

FC5 Body Moisture

$23.00

$42.00

Re-9 Eye Cream

$49.00

$63.00

FC5 Hand Cream

$18.00

$22.00

Re-9 Day Cream

$49.50

$63.00

Sea Salt Scrub

$28.00

$35.00

RV Before Discount

$170.50

$217.00

Detox Hair Mask

$30.00

$37.00

They Pay

$136.40

$173.60

RV Before Discount

$150.00

$187.00

Your Profit (20%)

$25.58

$32.55

They Pay

$120.00

$149.60

Your Profit (20%)

$22.50

$28.05

Product

Starter Make-Up Option Product

US

Canada

Primer

$32.50

$40.00

Mineral Powder

$34.00

$46.00

Concealer

$20.00

$28.00

Re-9 Enzyme Peel

$40.00

$49.00

Mascara

$28.50

$35.00

RV Before Discount

$155.00

They Pay Your Profit (20%)

Nutrition Option Product

US

Canada

Chocolate Shake

$32.50

$40.00

Fiber Booster

$32.00

$40.00

Fizz Tabs

$28.00

$34.00

Detox Tea

$14.00

$19.00

Chews

$19.50

$26.00

$198.00

RV Before Discount

$126.00

$159.00

$124.00

$158.40

They Pay

$100.80

$127.20

$23.25

$29.70

Your Profit (20%)

$18.90

$23.85

Once you have signed a New Preferred Client, here are some order options to follow up with in the second and third month of their membership!

Seven Step Telephone Process by Dynamic Productions

THE OPENING

DISARMING

PERMISSION

THE REASON

OBJECTION

Check-Mate QUESTION

Check-Mate CLOSE

Brief Overview The Opening – “Hello ____________, this is_________________calling”. (PAUSE) Tip: Leave your company name out of this part! Disarming – After you get a “yes” response start your sentence with this phrase.. “I understand……..” OR “If you recall………” (PAUSE) Permission – “Is this a convenient time for you to talk?” “Do you have a moment to talk?” (PAUSE) The Reason - Ask for the appointment! Tip: This is the time to tell them what company you are with and why you are calling. The Objection – Goal is to continue the conversation on favorable terms. Tip: After they object, say: “Okay, before I go may I ask you one quick question?” “I understand, before I go may I ask you one quick question?” Check Mate Question - Uncover a Need or Motivation to Listen Ask a Question that reveals a potential need. Tip: Do not ask “yes” & “no” questions! Check Mate Close - Ask for the appointment! Tip: Reiterate your reason for calling. Repeat their identified need Use the word “especially!”

The Entire Workbook – “Success Step by Step” by Dynamic Production, Inc. is available by calling 1-800-693-9201 or by visiting www.dynamicproduction.com. It is strongly recommended you invest in these materials to truly benefit from this process.

Renewal Postcard

Once you have been in business for a year with Arbonne, your Preferred Clients & Consultants will begin to come up for Renewal. It is important to remind them of their Arbonne Anniversary. Do this easily with a Renewal Postcard. You can order these postcards from Arbonne Directly in “The Place” online. Be sure to let your renewals know when you are calling that when they spend 150 QV (approx. $190) that they get 1 free product of approx. $18 value in their order from Arbonne (see Policy & Procedure manual for details on this). The important one to remember is the Renewal RSVP. Regardless of what the consultant or Preferred Client has spent over the 12 months, they automatically qualify for this special, which is $840 in products for only $420!! They have their renewal month & the month after to purchase the Renewal RSVP. They HAVE to renew in their renewal month, but can wait and do their RSVP in the month after if they wish. For example, for anyone who signed up in May, they have to renew by end of May but will have May and June to purchase their Renewal RSVP. It is important that you be accountable to your clients and maintains your client base! This will help you “go to the beach” with Arbonne!

At minimum, we recommend that you send the cards to all of the clients/consultants up for Renewal in your Central District. If you have any Grandfathered Consultants in your Successline, be sure to let them know that they must renew NO LATER than the last day of their renewal month or they will lose their 35% off Status.

Client Purchase Thank You Note

This note is a method of saying thanks, illustrating the benefits of hosting & an additional way to entice guests to host their own party! Include it with the customer’s copy of the order form or staple right to the bag you deliver the product in.

A customizable version is available at www.youngbeauty.myarbonne.com.

Feel free to make it your own and use as you wish to build your Arbonne business.

Thank you to RVP Odessa Straughan for sharing!

Thank you for your Arbonne purchase! With the help of your purchase, $

was able to choose

of Arbonne product for only $_____________. I hope you enjoy your products!

If you too would like to receive FREE product, book with me by phone @ (Your Number Here) or by E-mail at (Your email Here). Secure your date in the month of

__________

& you will receive

$100 of FREE product just for simply booking!

You have a Prospect, Now What?

Sponsoring Flowchart

Prepare for Initial Phone Call • Identify why you want that person in your business. • Know YOUR WHY for Arbonne Do not hang up until you are at least sending them a sample or dropping product to try.

Step 1: Initial Phone Call (5-10 Minutes) • Tell them Why your Calling • Share Your Arbonne WHY • Tell them why you thought of them • Ask them if they would be OPEN to learning & hearing more.

Step 2: Get prospect on 3 Way Call or appointment with your sponsor or Upline RVP

Purpose of Call : Get them to listen to Recorded DA call.

Prepare your Sponsor for call/appt. by briefing him/her on prospect. Step 3: Sponsoring Appt/Call (no longer than 30 min) This is your • Uncover their Why (do this by getting to know them) • Follow the Sponsoring Appointment document available on www.homebusiness.myarbonne.com • Give Sponsoring Packet with further info &/or Review the information if they already have it. Assess Interest; make sure they want to take further Step 4: Conduct Follow-Up Event • EXPOSE them to ARBONNE • Discover Arbonne/Nation Meeting Assess Interest; make sure they want to take further Step 5: Determine Start-Up • Have them Complete the Action Plan (front to back) • Place Start Up Order (from Suggested Start Up Options) • Schedule min. 6 classes in first 30 days. Step 6: Business Strategy Session (within 24-48 hours of Step 5) • Review Action Plan front to back, coordinate your calendars • Present New Consultant with copy of Key to Success & review Section 1 – Getting Started • Answer any other questions Step 7: Weekly Contact • Maintain contact, keep them informed, assess goals frequently

Assess Interest by Asking “Four Questions” (Following this document) If interest above 5, go to STEP 2 If business interest level below 5, follow steps below.

Move to Booking a Presentation Sample Verbiage, “Why don’t you get a few friends together and I’ll come and show you exactly what it is that I do & you can earn FREE products in the meantime.” You want them to at least be a hostess! Move to Sampling Product • Give Re-9 set/sample to try

YOU OWE IT TO YOURSELF TO LISTEN TO THIS CALL

212-461-2593 (Available 24/7) 1) What did you learn that surprised you the most?

2) What did you like best about the presentation?

3) After watching the presentation, who do you know that would benefit from the Arbonne products or the Arbonne business or both?

4) On a scale of 1-10 with 1 being, I never want to hear another thing about Arbonne and 10 being, I'm ready to start this business, tell me what to do! Where do you see yourself?

Please write down any additional questions you may have about having your own business with Arbonne International.

Referrals

If we always ask for referrals throughout our Arbonne Journey, our contact list will never end! Here is an example for how to call a Referral or how to ask for a referral. This is a combination of Patrice Matteson's and MJ Durkin's techniques. You can ask for a referral when calling for a variety of reasons. There isn’t just one specific time you should ask for them. Here is an example of a situation where you can ask for a referral while calling a referral. When calling a referral and asking for a referral. “Hi _________, this is Tracy calling.” Pause – Wait for response “I understand you are a good friend of _______________” Pause – Wait for response “Is this a good time to talk?” Pause – wait for response “The reason I'm calling is because ____________ shared with me that you might interested in the Arbonne anti-aging skin care system. I was hoping to drop by a sample pack (or full system) for you to “test-drive” for a couple of days. I was wondering if a weekday or weekend would work better for you?” (If the person is out of driving distance, ask if you could send them a sample and catalogue in the mail) Pause – wait for response Set your appointment if they agree. Then before you are finished, ask for the referral. “Oh, by the way ___________, who do you know I could get a sample to with your compliments?” If needed, explain that you only want a name and a number of someone they think would like to try a free sample and that you will give them a quick call and ask their permission to to drop off a sample or send one in the mail just as you have done with them. You can always ask for a referral when calling anyone in regards to Arbonne. Call all your existing clients and go from there. The simple sentence, “Who do you know I could get a sample to with your compliments?” can yield unlimited referrals.

Why Arbonne? Are you trying to Decide if Arbonne is a fit for you? Consult the chart below to see why & how you can fit this business into your schedule and turn your Arbonne Business into PLAN A!

Full Time Job 40 Hours Week

Arbonne 3 Group Presentations/ Week @ 3 Hours each 3 Hours Follow – Up / Week = 3 Hours 12 Presentations Total = 36 Hours/mth Follow Up Time = 12 Hours

Time Working Full Time Job = 160 Hours/month

Approx Time working Arbonne Business= 48 Hours/month

Hours determined by your Employer

Hours Determined by YOU

8 Full Days off/month

30 Days “off” Of those 30 days, you work 56 Hours on Arbonne

Your time is spent building someone else’s dreams.

Your time is invested in building YOUR dreams!

This schedule is based on the calendar of a successful Arbonne Consultant. The activity of 12 group presentations each month is sure to propel your business forward at a pace that will help you turn Arbonne into your “full-time” household income. Regardless of how much you fit into your schedule, set your goal for monthly activity, achieve that goal consistently and show others how to do the same.

Arbonne Company Synopsis Company • •

•

29 Years Old (was founded in 1980) Momentum Accelerating Towards Critical Mass In North American Market o 2001 Sales - $25 Million o 2002 Sales - $50 Million o 2003 Sales - $100 Million o 2004 Sales - $200 Million o 2005 Sales - $300 Million + o 2006 Sales - $400 Million + o 2007 Sales - $500 Million + o 2008 Sales – Over Half Billion + Arbonne Product Markets & 10 Yr. Forecasted Growth (Source: Merrill Lynch, Jaywalk, Hoovers) o o o o o o

•

• •

Anti-Aging Cosmetics Weight Loss Personal Care Aromatherapy Nutrition

► ► ► ► ► ► ►

$8 Billion $50 Billion $0.5 Billion $80 Billion $0.5 Billion $1 Billion $140 Billion

► ► ► ► ► ► ►

$0.75 Trillion $1 Trillion $0.25 Trillion $0.25 Trillion $0.25 Trillion $0.5 Trillion $3 Trillion (2100% Forecast Growth)

“Competitor” Comparison: o Mary Kay’s 2007 Sales - $2.4 Billion in 50 Countries o Estee Lauder's 2008 Sales - $7.7 Billion in over 150 Countries o Avon’s 2007 Sales - $9 Billion in 143 Countries (founded 1886 Ca Perfume Co) Predicted to Be the "Largest Company of Its Type" by John Maxwell (World's Top Leadership Coach and Best Selling Author), Putting It Over $6 Billion Annually Is Poised for Massive International Expansion (Currently in United States, Canada, Australia, United Kingdom –only currently in 4 countries!)

Unique Marketing Proposition (Products) • • • •

First Company to Utilize Nanosphere/Vitasphere Technology In Hair & Skin Care Only Skin Care Recommended by the current and past 5 Presidents of the American Modeling Association For Years Has been the Product of Choice for Many Celebrities & Movie Stars World’s 1st Upscale, 100% Botanically-Based, Natural Skin Care & Make-Up Line o Free of Dyes, Fragrances, Mineral Oil, and Animal or Human By-Products o Many Competitive Cosmetic Products Contain Mineral Oil and/or Petrolatum, Which are Refined from Crude Oil.

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o Many Competitive Cosmetic Products Also Contain Various Animal and/or Human ByProducts, including “Tallow” from Rendered Animal Carcasses, Hydrolyzed Animal Protein, Collagen, Human Placental Extract, etc. Numerous Product Lines are pH Correct, Hypoallergenic and Dermatologist Tested Has Proprietary Formulations Developed at the Arbonne Institute of Research & Development (AIRD), Sion, Switzerland, under the direction of Pierre Bottiglieri. Pierre is arguably the leading cosmetic chemist in the world, and has served as the Managing Director of AIRD for over seven years. Further, Pierre is the President of the Swiss Society of Cosmetic Chemists, Europe's leading technical association for natural skin care Also Have Proprietary Patent Pending Anti-Aging Products, and Botanically Based Natural Hormone Balancing, Sun Protection, Baby Care, Weight Control, And General Nutrition Product Lines

Compensation Plan 35% - 50% Retail Profit on All Products (depending on quantities ordered) Has White Mercedes Benz Program (Obtain With $40,000 in Monthly Team Volume) Has Strong Promotions, Trip Incentives & Company Provided Life Insurance Program An Accelerating Number of New Consultants are Achieving Regional Vice President In Less Than 3 Years of work!! (RVPs average $4,511 monthly and qualify for a White Mercedes additional bonus of $800) • An Accelerating Number of New Consultants are Achieving National Vice President In Less Than 5 Years (NVPs average $21,604 monthly) Market Penetration Analysis • • • •

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This is the current Mercedes count for Canada. All population numbers are approximate. Province Canada(33.5m) British Columbia(4.4m) Alberta(3.2m) Saskatchewan(1m) Manitoba(1.2m) Ontario(13m) Quebec(7.7m) New Brunswick(800,000) Nova Scotia(950,000) Prince Edward Island(140,000) Newfoundland(508,000) The Territories (YT, NT, NU)(100,000)

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“Mercedes Count" RVPs & NVPs As of June 1, 2009 92 17 46 12 1 7 1 0 7 1 0 0

As you can see, we are still a ground floor opportunity with less than 1% of Canada’s population even knowing what Arbonne is! 2

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Here is the current Mercedes count (based on population) for the U.S., and a few states that are all normally "Top 10 States" for any major network marketing company (CA, TX & FL are usually the top 3): State / (Population per/mil) United States (307 m) Oklahoma (3.4 m) California (34 m) Texas (22 m) New York (19 m) Florida (16 m) Illinois (15 m) Ohio (12 m) North Carolina (8 m) Minnesota (5 m) Louisiana (4.5 m)

“Mercedes Count" RVPs & NVPs As of April 2009 1645 141 –most NVPs W/58 in US 168 151 57 77 28 29 30 27 18

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If you factor in the future growth that is likely to occur in these states, the Equivalent Mercedes Count gets even more staggering. For example, if Oklahoma's numbers doubled from 141 to 282 over the next 5 years (which is very possible with over 3 million people!!!), all the above numbers would also double to reach the same equivalent level of development.

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Arbonne's growth rate over the last few years most likely makes it the fastest growing company within the 6 industries listed herein above (anti-aging, cosmetics, weight loss, personal care, aromatherapy, and nutrition), which are projected to grow from $240 Billion this year to over $3 Trillion over the next 7 years.

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In conclusion, Arbonne is a record breaking company that is uniquely positioned in 6 exploding industries, and that very few people even know about! Out of the 330 million people in the U.S. and Canada, our estimate is that roughly 303-305 million of them have not yet heard of Arbonne, but over 300 million of them most likely will over the next 5-10 years. If you become just one of the future RVPs in your state/province, you'll be at a rank that currently averages about $60,000 in annual income. If you develop just 3-4 RVPs on your team, you would most likely be a NVP, which is a rank that currently averages about $260,000 in annual income.

This Synopsis Was Written By An Independent Arbonne Consultant. There Are No Guarantees Regarding Income, and the Success or Failure of Each Independent Consultant, Like Any other Independent Business, Depends Upon Each Independent Consultant’s Own Skills and Personal Efforts.

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Arbonne Events/Meetings Legend -

Events Corporately Sanctioned by Arbonne. These events are classy, top notch events and you are strongly encouraged to attend every event you can, especially those in RED.

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Events hosted & planned by Independent Arbonne Consultants. It is our culture in Arbonne to open these events to all other consultants, for everyone to benefit from them.

National Training Celebration (NTC) DATE: ______________________

LOCATION: __________________________

This event takes place in April of each year in the U.S. and is where annual recognition and amazing product launches take place. You should consider this event “mandatory” and plan to save & attend every year!

Canadian National Training Conference (CNTC) DATE: ______________________

LOCATION: __________________________

This is Canada’s National Training Conference and takes place each year in the fall. This event is tailored to Canadian Consultants and is just as important to attend as NTC. You should also consider this event “mandatory” and plan to save & attend every year! To find out more about upcoming Arbonne Events, visit the EVENTS section of the Internet Consultants page on Arbonne.ca.

Local National Meeting Typically takes place on the ____________________ of each month. These meetings are hosted by your National Vice President. At the National Meeting, there is Consultant Recognition, Training, Product Knowledge and other valuable information shared each month. They are an excellent way to meet and learn from other Arbonne consultants in your area and successline. They are also ESSENTIAL to staying “plugged in” to your upline and other team members. Three hours is considered local to drive to these meetings.

Discover Arbonne A Discover Arbonne Meeting is a meeting hosted and planned by Independent Consultants. At the “DA” the Arbonne Opportunity is presented. These are intended for you to bring guests/prospects to introduce them to the Arbonne Opportunity.

General Product Categories for Canadian Sales Tax

Category

GST/HST, QST and PST Tax Decisions

Aromatherapy Products

Taxable for GST/HST, QST and PST.

Business Aids

Exempt for GST/HST and QST. PST applies.

Combination Sets

Taxable for GST/HST, QST and PST.

Cosmetics

Taxable for GST/HST, QST and PST.

Dietary Products

GST/HST and QST apply. PST applies except in BC.

Hair Care

Taxable for GST/HST, QST and PST.

Shipping & Handling

Not taxable for GST/HST QST and PST applies.

Skin Care

Taxable for GST/HST, QST and PST.

Starter Kit

Not taxable for GST/HST and QST. PST applies.

Renewal Fee

Taxable for GST/HST and QST. Not taxable for PST.

12 STEPS TO A SUCCESSFUL TRADE SHOW 1. Firstly, bear in mind the Arbonne Code of Ethics. Find out if there is already an Arbonne booth scheduled to set up at the trade show. Please consider with courtesy the size of the show and if another consultant already has a table booked (before you did), be courteous and sit it out. Get on the waiting list for next year. 2. Email Mary Da Silva at [email protected] for approval from Arbonne Canada in order to participate. 3. Decide how many Consultants are needed to work the show and fill the spots/shifts. 4. If you are the “owner” of the show, you are also the leader of the show. Fill the spots/shifts and appoint different tasks for everyone involved in working the show. IE: set up, tear down, showcase, tables, draw baskets, signs, banners, miscellaneous items, table skirts **Product on display should be opened and available as testers.** 5. Set up a conference call with all participants to go over the individual tasks. Everyone should be on the call! It is very important to delegate and to speak with each other personally. Emailing duties will not work. Ensure that everyone knows their shift. 6. Everyone should be responsible for their own business aids. IE: catalogues, business cards, brochures, samples 7. Decide together what incentive will be offered and promote this incentive as a group. IE: If you have a draw for a spa basket, each participant should bring a product for the basket. Tip: Play the Deal or No Deal game at your table! Make sure your boxes are eye catching. 8. As a group, you must decide if samples will be given out or sold. Everyone needs to agree on one way. Tip: if you sell them you are more weeding out anyone who doesn’t seriously want to try the product! 9. Be courteous and work together. Don’t sell your shift once you have committed to your spot. If you must opt out before the show, then contact the person leading the group and they will fill the spot. 10. Wear comfortable shoes. Dress Professional, no denim. 11. Remember: Fortune is in the follow up with a trade show! 12. Most importantly, have Fun!

When booking your trade show it’s important to make sure that there is only ONE ARBONNE table per show. This should be on a first come first serve basis. Please do not go to a trade show with more than one Arbonne booth unless the number of attendee’s is a very large amount. This is a common courtesy and keeping in the Arbonne Spirit!

21 Tips for Business Success 1. Be your own best customer. First – Develop a clear vision of what you want from this business (21 reasons). Second – Love what you do. Your enthusiasm will be contagious!!!! 2. Attend EVERYTHING!! Go to all of the training that is offered to you! (See Arbonne Events Page) Don’t pass it up! Get with your upline to focus on your vision. Set Goals and write them down!!! NO EXCUSES! (We are all tired and pushed to the limit – sacrifice a couple of hours for your business to grow! Sometimes the very reason WHY you are doing this business will be what you have to sacrifice for a short while, so you can have it for a long while!) 3. Stay in Action!!!!! 6 classes in 30 days! Try to have no less than 2 classes a week. Ask your friends to try, compare and give an opinion on our products. Especially encourage your wholesale buyers to pass sample packs out to friends and explain to your wholesale buyers that they could service a few of their friends by doing this. *ONLY do this is they have had a class or have booked a class with you. 4. Edify the company and your team. a. Never pass negative to the side. b. Never pass negative down. c. Always pass negative up!!!! 5. Be a team player! Every time you help someone else get to the top, you are that much closer to the top yourself. There is no “I” in team. Recognize your team for their hard work and acknowledge your upline for their guidance! 6. Determine how many hours a week you can spend on your business. What are you WILLING to do to see results & change your life? 7. Treat your business like a multimillion dollar business. Be professional (ex: if you say you will call someone, make sure you call them). Make sure you follow through. a. Make it a habit to say “Arbonne” first. (Ex. What do you do? I own my own home based business with Arbonne International and am working my (JOB) on the side). Be proud of this business that is bringing you success! If you don’t take your business seriously, nobody else will! 8. Be coachable. What your upline tells you might not make sense or may move you out of your comfort zone, but be willing to do it. Be willing to hear what you might not want to hear. 9. Drip and wait for the results. Give people you are trying to sponsor a bit at a time. Keep planting, planting, planting seeds and harvest will come. 10. Have daily action – set daily goals. Make your “to do” list every night for the following day. Don’t ever put your business down!

a. Don’t mistake movement (organizing your office) for action (meeting potential business builders, passing out sample packs, sponsoring calls, tracking clients, etc.) 11. Work on self-development!! (Read books) • You can’t pursue success. Work on being the right person and success will come to you. 12. Don’t make decisions based on how you feel! If you think you can’t do this, try harder! It can and will work for you. Make your business work!! YOUR attitude is YOUR choice! 13. Work in your fear zone. Once you do it, you feel great! Be confident in yourself by believing in your business. Everyone can benefit from Arbonne … so why be afraid to share it? 14. Keep it simple. Anybody can do this business (ex: use your class cards, keep your presentation simple, etc.). Don’t reinvent the wheel. 15. Commit to personal growth. (Ex: Participating in a Women’s Health Seminar, training, etc.) 16. Visualize and act the part you want. a. Professional answering machine message. b. Go to NTC. c. When you invest in your business, you make your money back. d. Be committed!!!! 17. Stop listening to dream stealers! Don’t listen to the opinions of anyone who has never been successful in network marketing. 18. Set the pace. Think of this as your only “job”. If this were your only job, would you move towards a promotion slow or fast? If you have something to fall back on, you will fall back! 19. Make a commitment! Have a WHY! Prove to yourself that you can do it! 20. Be willing to do whatever it takes! 21. Above all … pray for your business!

Don’t ask for success, pray for the opportunity to serve! What we think about we bring about! Go for it!

Recommended Books & Websites Top 10 Must Read Books 1. Dare to Dream Work to Win - Dr. Tom Barrett 2. Success Happens- Dr. Tom Barrett 3. The 45 Second Presentation - Don Failla 4. Future Choice - Michael Clouse (order on www.nexera.com) 5. The Gift - Dr. Shad Helmstetter 6. 25 Ways to Win with People – John Maxwell 7. Developing the Leader Within You - John Maxwell 8. 360 Degree Leader - John Maxwell 9. The Success Principles - Jack Canfield 10. The Energy Bus- Jon Gordon

Top Websites www.iyinow.com/prosite- Krista Embry “Hollywood Make-Over” Resources www.mydswa.org www.arbonne.ca www.gofigure8.com www.arbonnefc5.com www.homebusiness.myarbonne.com - ENVP Deanna Herrin www.naturalskin.myarbonne.com – ENVP Cecilia Stoll

My Upline’s MyArbonne Website - ________________________

“A library is a hospital for the mind.” ~ Anonymous ~ “Books are the legacies that a great genius leaves to mankind, which are delivered down from generation to generation as presents to the posterity of those who are yet unborn.” ~ Joseph Addison ~

My Arbonne Upline

Below are my Upline Managers (Not Necessarily in the chart above): Upline National Vice President Upline Regional Vice President Upline Area Manager Upline District Manager -

Dare to Be Remarkable

The journey should be as much fun as the destination. “And the day came when the risk it took to remain tight in the bud was more painful than the risk it took to blossom.” - Anaïs Nin

“Great & miraculous things happen when people come together with an intention to create hope & opportunity.”

“Inside every seed is the potential for an incredible harvest.” – Farrah Gray "It's time to start working with people that want to work with you. It is time to attract people that have a work ethic, honor their commitments and will take action without having someone call them every day and give them a motivational talk so they won't quit the business! It's time to have fun in your business, train the right people and then let them go do what they need to do without you holding their hand every step of the way." – MJ Durkin "A successful day in your network-marketing business is when you have added at least one new name and number to your "List!" Your inventory in your business is your names and numbers. You thought it was the product you have in your storage closet for sale to your customers but that's not it! Your inventory is your names and numbers and without an inventory you are out of business." – MJ Durkin “Take the first step in faith. You don’t have to see the whole staircase. Just take the first step.” – Martin Luther King Jr. “To love what you do and feel that it matters...how could anything be more fun?” -Katherine Graham “Life is like a combination lock: your job is to find the right numbers, in the right order, so you can have anything you want.” – Brian Tracy "Ask yourself, 'How long am I going to work to make my dreams come true?' I suggest you answer, 'As long as it takes.” --Jim Rohn “There is a difference between interest and commitment. When you’re interested in something, you do it only when it’s convenient. When you are committed to something, you accept no excuses, only results.” – Ken Blanchard

Online Resources

Bookmark these sites today! As a New Arbonne Consultant, you are sure to use over and over! Documents in Italics are found on the website listed. "www.iyinow.com/prosite" Hollywood Makeover Documents This is Krista Embry’s site devoted to Arbonne consultants who want to achieve sales success & confidence of use with Arbonne’s About Face/Virtual Illusion Color. Be sure to utilize this site and all of the FREE downloadable tools on that site’s “Resource Library”. "www.youngbeauty.myarbonne.com" All Four Square Close Sheets Guest Profile Card Preferred Client Care- Office Use Only

Savings Bookmark Hostess Planner Arbonnize Your Home

Host Menu Client Thank You Note

This is Becky Young’s website where ALL of the 4-Square Closes and any other documents referenced for download in the Key to Success will be found. Visit Becky’s Consultant Resource page to download the 4 – Square Closes. Laminate them and keep in your “Arbonne Bag” so you will always have them with you at shows, no matter what the theme! "www.arbonne.ca" ⇒ Internet Consultants ⇒ Tools ⇒ Download Forms Action Plan/Manual/Successplan Policies & Procedures/ Business Tools Booklet Price/Qualifying Volume List You will want to download the Price/Qualifying Volume List, print & laminate. This sheet will save you A LOT of calculations at shows, one-on-one’s and taking orders on the phone. Keep one in your Arbonne Bag and one at your desk!! "www.arbonne.ca" ⇒ Internet Consultants ⇒ Product Knowledge ⇒ Usage Cards These cards can be customized with your contact information and consultant ID to place inside your Re9 Sample Packs! The come with a complete set of step by step instructions for your client to follow along. TIP: If placing in a full size Re9, laminate the card so that you don’t have to replace it each time you demo out the set! “ www.arbonne.ca” ⇒ Internet Consultants ⇒ Rewards and Recognition ⇒ ASAP(Arbonne Select Award Points Here you will find a complete breakdown of how ASAP Points are earned each month as you build your business with Arbonne! "www.arbonne.ca" ⇒ Internet Consultants ⇒ Arbonne Invites ⇒ Event Submission Form Arbonne Invite Award your Hostess as well as those guests at a presentation who have orders over $300 in Retail sales. For more information and instruction on how to use this form, please contact your Upline Regional Vice President. “www.matchingintentions.com” MJ Durkin's "List" "The List" is downloadable from MJ"s Site for FREE and is a must to have with you at all times! On "the List" you will write down name & numbers as you collect them out & about, as referrals, etc. It is ONE CENTRAL PLACE to keep all of your prospect info. It is far better than having a bunch of random pieces of paper with info that you risk losing. When you use this tool, you will always know where you recorded your prospect info.