Kanika Presentation

Presented by: Nidhi Devshali, Kanika Walia & Pankaj Sharma

DEFINITION : 

Listening is the absorption of meaning of words and sentences by the brain. It leads to the understanding the facts and ideas. Active listening is a method of responding to other that encourages communication as listening is a active process.

Listening Habits Poor listeners habits  Criticizing a Speaker  Finding fault with the speaker  Allowing yourself to be distracted

Good listeners habits  They look for the idea being presented by he speaker  Listen with the mind, not with the emotions  They concentrate whatsoever the speaker is saying

Hearing V/S Listening 

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Listening involves much more than just hearing. Hearing is simply perceiving sound; sound waves strikes the eardrum, sending impulses to the brain. Listening is an active process whereas hearing is an passive process.

LISTENING PROCESS a) b) c) d) e)

Hearing Filtering Interpreting Responding Remembering

Guidelines for Effective Listening Concentrate on the message Determine the purpose of the message:

1. 2. i. ii. iii.

3 4 5 6 7

Cautious listening Skimming Scanning

Keep an open mind Provide feedback Minimize note- taking Analysis the total message Do not talk or interrupt

Barriers of listening 1. 2. 3. 4. 5. 6.

Physical distractions Mental distractions Health concerns Non verbal distractions Inappropriate timing Ineffective speech Characterstics

Advantages of listening a) b) c) d) e)

It helps building good relationships. Solve problems. Ensure understanding. Resolve conflicts. Improve accuracy.

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“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen” -Winston Churchill

Thank You…