Justin Tyler Owens Resume
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Justin Tyler Owens, Ph.D. 147 Sycamore Street, Pikeville, KY 41501 ● [email protected] ● (757) 613-6532
Educational Background Doctor of Philosophy (PhD) in Education Leadership, Higher Education Clemson University, Clemson, SC; GPA: 4.0 Dissertation: The Impact of University Housing Construction Type on Psychosocial Development of First-Year Students Master of Science in Education: Higher Education & Student Affairs Administration Old Dominion University, Norfolk, VA; GPA: 3.62 Bachelor of Science in Biology, Pre-Medical/Pre-Dental Susquehanna University, Selinsgrove, PA
December 2010
August 2007
May 2005
Professional Experience Dean of Student Affairs/Dean of Students August 2016- Present Division of Student Affairs, University of Pikeville, Pikeville, KY Responsibilities • Serves as the Chief Student Affairs Officer for all students within the Undergraduate, Graduate, Optometry, and Osteopathic colleges, managing a divisional budget of $4.4 million. • Supervises 34 full-time professional staff members from 11 departments: Graduate and Health Professions, Residence Life, Student Conduct and Community Standards, Student Activities and Leadership Development, Career and Professional Development, Campus Security, Student Health Services, Spiritual Life, Counseling Services & two Upward Bound programs. Previously supervised Academic and Cultural Enrichment Program (Student Support TRIO Grant). • Serves on President’s Executive Staff and Board of Trustees’ Student Affairs Committee; serves as chair of Academic Life Committee which renders all decisions regarding academic appeals. • Project leader for CREDO’s Moving the Needle Leadership Team. Responsible for the overall project leadership, management, and integration with the goal of increasing student retention, engaging students through the First Year Experience, and implementing an Early Alert System. • Module chair for the First-Year Experience committee responsible for restructuring the communication, activities, and engagement for the entire first academic year including redesigning the first-year studies course and new student orientation. Accomplishments • Contributed to a 7.7% increase in undergraduate retention rate (AY 2017: 2.3%; AY 2018: 5.4%). • Restructured Division of Student Affairs establishing an Office of Student Conduct and Community Standards; expanded Student Activities, Spiritual Life, Counseling, and Residence Life. • Established CARE Team to review student behavioral, at-risk, and mental health concerns. • Redesigned new student orientation to improve communication with parents and provide increased resources to incoming students. • Increased frequency of student programs on campus by 100 percent; restructured Student Government which increased student leadership opportunities by 300 percent. • Implemented the following software programs to improve communication and assessment: Maxient (Student Conduct), Presence (Campus Events & Clubs/Organization Management), NURO (Retention Alert Software), Purple Briefcase (Career Services Platform), Titanium (Counseling Management Software), and Redesigned home-grown housing software. • Designed and implemented new Student Code of Conduct, Student Handbook, and athletic drug-testing policy and procedures. www.JustinTylerOwens.com
Page |1
Assistant Dean of Student Development March 2016- August 2016 Director of Student Conduct & Deputy Title IX Coordinator July 2015- February 2016 Division of Student Development, Wheeling Jesuit University, Wheeling, WV Responsibilities • Served as the Chief Conduct Officer and directs overall operations of the student conduct system. • Served as a Deputy Title IX Coordinator; collaborates with University partners and the Title IX Coordinator to manage interim safety accommodations and ensure that students are aware of the options and resources with respect to reporting/filing complaints alleging sexual misconduct. • Chaired the University’s Student Outreach and Retention Team (SORT); Served on the University’s Behavior Intervention Team (BIT); reviewed both students of concern and those experiencing difficulty detrimental to their success. • Coordinated hearing board involvement with various campus constituencies. Identified, trained, and supervised conduct board members. • Engaged multiple constituencies on issues of legal, policy, and operational complexity. • Analyzed information, facilitates resolution, and evaluates results of solutions implemented in response to difficult challenges including both complex and sensitive issues. • Maintained policies and procedures in assigned Compliance Area/ Inventory, reviewed and updated annually, issued new as regulations and requirements dictate. Assisted with the implementation of mandated federal regulations; ensured that assigned personnel are fully trained and qualified to perform assigned compliance responsibilities. • Assisted the Interim Dean of Student Development with daily division and office management during year of leadership transition. Accomplishments • Asked to transition into this new position to oversee a divisional strategic initiative to remove conduct from Residence Life Office and to assist with university compliance in other areas. • Promoted to Assistant Dean within 8 months for exceptional leadership within the Division. • Implemented Maxient, an online program to manage student conduct, Behavioral Intervention Team, Student Outreach and Retention Team, and Security Reports. • Edited the Student Code of Conduct and the Student Handbook to incorporate federal regulations; reorganized student handbook’s information improving readability and navigation. • Assisted with the data collection for/and completion of the Annual Security (Clery) Crime and Fire Safety Reports and Policies. • Implemented new assessment and notification process for the department of facilities’ work order system (School Dude) improving communication between residence life and facilities while creating transparency for faculty, staff, parents, and students. Director of Residence Life July 2012- July 2015 Division of Student Development, Wheeling Jesuit University, Wheeling, WV Responsibilities • Managed a departmental budget of $675,000+ with over 1000 beds on a 65 acre campus. • Supervised and trained 4 professional staff members and over 70 student staff members. • Oversaw marketing, vendor contracts, off-campus housing, and housing assignments. • Conducted disciplinary hearing on matters related to policy infractions and provided judicious resolutions and interventions. Serve as a conduct officer for low to mid-level cases. Facilitated hearing board for mid to high level cases. • Directed the residential program designed to support student academic, social and personal growth, foster student’s personal awareness, appreciation of others, and development of skills to succeed in a diverse global society.
www.JustinTylerOwens.com
Page |2
Accomplishments • Implemented the online housing management system, Simple Campus Housing. • Reopened residence hall after 7 years of being offline to meet enrollment growth. • Worked closely with President’s Office and Bedway Development Corporation to oversee building, opening and daily management of new apartment complex for graduate, adult, and international students needing year-round housing. • Assisted builders with the implementation of a new graduate and adult apartment complex. • Implemented online education courses for primary violations for alcohol and marijuana. • Constructed and edit policies of the Student Handbook and the Student Code of Conduct. • Partnered closely with Global Student Services to enhance services to English Language Institute students arriving throughout the calendar year with little to no English proficiency; balanced institutional and international student needs to ensure appropriate year-round campus housing; created International Student Ambassador live-in paraprofessional position. • Fostered the development of affinity/themed housing. Student Services Representative/Graduate Admissions Representative August 2007-August 2010 Graduate Admissions, The Graduate School, Clemson University, Clemson, SC Responsibilities • Recruited graduate students through the use of multiple forms of communication and innovative technologies. Communicated clearly the features and benefits of graduate programs at Clemson University to prospective students. Informed perspective students of graduate admission guidelines, policies and procedures. • Represented the Office of Admissions and the Graduate School to parents, alumni, faculty, and students in lieu of the Dean of the Graduate School and the Director of Graduate Admissions. • Served as replacement for two vacant admission coordinators for multiple semesters. • Collected and analysed data on admitted students to assess enrollment trends. Accomplishments • Contributed to the increase of applications of over 20% for three consecutive years. • Designed the new graduate admissions website’s organization and function. Assisted in the development of the Admissions section of the website, brochures, and other admissions materials. • Assisted with the implementation of the Footprints email management software. • Designed operational procedures for the essential functions of my position. • Trained fellow co-workers and future staff members of position responsibilities and software. Residence Hall Director/Assistant Area Coordinator/Summer Conferences July 2005-August 2007 The Office of Housing and Residence Life, Old Dominion University, Norfolk, VA Residence Hall Management • Supervised staff of 11 Resident Assistants. Oversaw residence hall operations including key management, access coordination, and building condition reports, fire drills, safety inspections, room condition reports, and occupancy reports for a residence hall of 600+ students. • Served as first-line response in crisis and emergency situations for over 3,000 residents. • Conducted disciplinary hearings on matters related to policy infractions and provided judicious resolutions and interventions. • Designed and participated in staff selection and training processes for Residence Hall Directors, Residence Assistants, and Peer Educators; Trained student staff members of job expectations. Summer Conferences • Supervised, monitored and evaluated performance, and provided all necessary support to staff of six summer conference assistants and eleven residential front desk workers. • Developed and implemented a systematic process to manage and organize conference assistant staff members and their responsibilities. Assisted with the strategic planning of events and conferences. www.JustinTylerOwens.com
Page |3
Additional Training/Education NaBITA BIT Foundations, The NCHERM Group Certified Trainer for Training for Intervention Procedures (TIPS) Setting the Stage and Planning the Route: Investigating Campus Sexual Misconduct Complaints, U.S. Department of Justice- Office of Violence Against Women. Beyond Compliance: The Realities of Title IX, The WV Foundation for Rape Info. & Services The Unique Needs of Victims, The WV Foundation for Rape Info. & Services
2018 2015 2014 2014 2014
Awards & Accomplishments Finalist for Wheeling Jesuit University’s Administrator of the Year Doctoral Student Vice President of Kappa Delta Pi International Honor Society Kappa Delta Pi International Honor Society in Education Phi Kappa Phi Honor Society
2013 2009 2009 2008
Committees & Service University of Pikeville Chair, CREDO’s Moving the Needle Project: Leadership Team Chair, CREDO’s Moving the Needle Project: First-Year Experience Module Chair, Academic Appeals Committee Member, President’s Executive Staff Member, Retention Task Force Member, Board of Trustee’s Student Affair Committee Member, General Core Curriculum Committee Member, Experiential Learning Committee Member, Campus Master Plan Committee Member, Communications Planning Committee Member, Special Events Committee Chair, GROWL (Orientation) Taskforce Chair, Director of Residence Life Search Committee Member, Dean of Nursing Search Committee Chair, Director of Student Activities Search Committee Wheeling Jesuit University Member, University Compliance Committee Chair, Strategic Plan Subcommittee of Campus Environment Member, Title IX Committee Member, Behavioral Intervention Team Member, Student Services Committee Advisor, Life Gets Better Together Alliance (LGBTA) Member, Orientation Planning Committee Member, Academic Life Committee Chair, Committee for Conduct Review Member, Campus Safety and Security Committee Chair, Student Outreach and Retention Team Member, Committee for University Statistics Member, Leadership Committee Member, JASPA Recognition and Awards Committee www.JustinTylerOwens.com
2017-present 2017-present 2016-present 2016-present 2016-present 2016-present 2016-present 2016-present 2016-present 2017-present 2016-present 2016-2017 Spring 2017 Spring 2017 Fall 2016
2015-2016 2015-2016 2014-2016 2014-2016 2013-2016 2013-2016 2013-2016 2012-2016 2012-2016 2012-2016 2012-2016 2012-2016 2013-2014 2012-2014 Page |4
Clemson University Member, Graduate Academic Integrity Policy Review Committee Member, Graduate Housing Advisory Board Member, Graduate Academic Integrity Hearing Board
2009-2010 2009-2010 2008-2010
Old Dominion University Advisor, Residence Life Student Staff Council Advisor, Residence Life Residence Hall Council Founding Committee Member, ODU Safe Space Team captain, Office of Residence Life Relay for Life
2006-2007 2006-2007 2006-2007 2006-2007
Affiliations Current:
National Association of Student Personnel Administrators (NASPA), Association of Independent Kentucky Colleges and Universities (AIKCU), National Behavioral Intervention Team Association (NABITA)
Previous: Jesuit Association for Student Personnel Administrators (JASPA), Association of College and University Housing Officers- International (ACUHO-I), American College Personnel Association (ACPA), South Eastern Association of Housing Officers (SEAHO), Virginia Association of College and University Housing Officers (VACUHO)
Technology- Software Capabilities Maxient, Presence, OrgSync, Ellucian Colleague, Simple Campus Housing, Informer, Canvas, Blackboard, Academus, WebAdvisor, CS Gold (CBoard), School Dude, Titanium, Purple Briefcase, SPSS Statistical Software, Google Package, Microsoft Package
www.JustinTylerOwens.com
Page |5
Educational Background Doctor of Philosophy (PhD) in Education Leadership, Higher Education Clemson University, Clemson, SC; GPA: 4.0 Dissertation: The Impact of University Housing Construction Type on Psychosocial Development of First-Year Students Master of Science in Education: Higher Education & Student Affairs Administration Old Dominion University, Norfolk, VA; GPA: 3.62 Bachelor of Science in Biology, Pre-Medical/Pre-Dental Susquehanna University, Selinsgrove, PA
December 2010
August 2007
May 2005
Professional Experience Dean of Student Affairs/Dean of Students August 2016- Present Division of Student Affairs, University of Pikeville, Pikeville, KY Responsibilities • Serves as the Chief Student Affairs Officer for all students within the Undergraduate, Graduate, Optometry, and Osteopathic colleges, managing a divisional budget of $4.4 million. • Supervises 34 full-time professional staff members from 11 departments: Graduate and Health Professions, Residence Life, Student Conduct and Community Standards, Student Activities and Leadership Development, Career and Professional Development, Campus Security, Student Health Services, Spiritual Life, Counseling Services & two Upward Bound programs. Previously supervised Academic and Cultural Enrichment Program (Student Support TRIO Grant). • Serves on President’s Executive Staff and Board of Trustees’ Student Affairs Committee; serves as chair of Academic Life Committee which renders all decisions regarding academic appeals. • Project leader for CREDO’s Moving the Needle Leadership Team. Responsible for the overall project leadership, management, and integration with the goal of increasing student retention, engaging students through the First Year Experience, and implementing an Early Alert System. • Module chair for the First-Year Experience committee responsible for restructuring the communication, activities, and engagement for the entire first academic year including redesigning the first-year studies course and new student orientation. Accomplishments • Contributed to a 7.7% increase in undergraduate retention rate (AY 2017: 2.3%; AY 2018: 5.4%). • Restructured Division of Student Affairs establishing an Office of Student Conduct and Community Standards; expanded Student Activities, Spiritual Life, Counseling, and Residence Life. • Established CARE Team to review student behavioral, at-risk, and mental health concerns. • Redesigned new student orientation to improve communication with parents and provide increased resources to incoming students. • Increased frequency of student programs on campus by 100 percent; restructured Student Government which increased student leadership opportunities by 300 percent. • Implemented the following software programs to improve communication and assessment: Maxient (Student Conduct), Presence (Campus Events & Clubs/Organization Management), NURO (Retention Alert Software), Purple Briefcase (Career Services Platform), Titanium (Counseling Management Software), and Redesigned home-grown housing software. • Designed and implemented new Student Code of Conduct, Student Handbook, and athletic drug-testing policy and procedures. www.JustinTylerOwens.com
Page |1
Assistant Dean of Student Development March 2016- August 2016 Director of Student Conduct & Deputy Title IX Coordinator July 2015- February 2016 Division of Student Development, Wheeling Jesuit University, Wheeling, WV Responsibilities • Served as the Chief Conduct Officer and directs overall operations of the student conduct system. • Served as a Deputy Title IX Coordinator; collaborates with University partners and the Title IX Coordinator to manage interim safety accommodations and ensure that students are aware of the options and resources with respect to reporting/filing complaints alleging sexual misconduct. • Chaired the University’s Student Outreach and Retention Team (SORT); Served on the University’s Behavior Intervention Team (BIT); reviewed both students of concern and those experiencing difficulty detrimental to their success. • Coordinated hearing board involvement with various campus constituencies. Identified, trained, and supervised conduct board members. • Engaged multiple constituencies on issues of legal, policy, and operational complexity. • Analyzed information, facilitates resolution, and evaluates results of solutions implemented in response to difficult challenges including both complex and sensitive issues. • Maintained policies and procedures in assigned Compliance Area/ Inventory, reviewed and updated annually, issued new as regulations and requirements dictate. Assisted with the implementation of mandated federal regulations; ensured that assigned personnel are fully trained and qualified to perform assigned compliance responsibilities. • Assisted the Interim Dean of Student Development with daily division and office management during year of leadership transition. Accomplishments • Asked to transition into this new position to oversee a divisional strategic initiative to remove conduct from Residence Life Office and to assist with university compliance in other areas. • Promoted to Assistant Dean within 8 months for exceptional leadership within the Division. • Implemented Maxient, an online program to manage student conduct, Behavioral Intervention Team, Student Outreach and Retention Team, and Security Reports. • Edited the Student Code of Conduct and the Student Handbook to incorporate federal regulations; reorganized student handbook’s information improving readability and navigation. • Assisted with the data collection for/and completion of the Annual Security (Clery) Crime and Fire Safety Reports and Policies. • Implemented new assessment and notification process for the department of facilities’ work order system (School Dude) improving communication between residence life and facilities while creating transparency for faculty, staff, parents, and students. Director of Residence Life July 2012- July 2015 Division of Student Development, Wheeling Jesuit University, Wheeling, WV Responsibilities • Managed a departmental budget of $675,000+ with over 1000 beds on a 65 acre campus. • Supervised and trained 4 professional staff members and over 70 student staff members. • Oversaw marketing, vendor contracts, off-campus housing, and housing assignments. • Conducted disciplinary hearing on matters related to policy infractions and provided judicious resolutions and interventions. Serve as a conduct officer for low to mid-level cases. Facilitated hearing board for mid to high level cases. • Directed the residential program designed to support student academic, social and personal growth, foster student’s personal awareness, appreciation of others, and development of skills to succeed in a diverse global society.
www.JustinTylerOwens.com
Page |2
Accomplishments • Implemented the online housing management system, Simple Campus Housing. • Reopened residence hall after 7 years of being offline to meet enrollment growth. • Worked closely with President’s Office and Bedway Development Corporation to oversee building, opening and daily management of new apartment complex for graduate, adult, and international students needing year-round housing. • Assisted builders with the implementation of a new graduate and adult apartment complex. • Implemented online education courses for primary violations for alcohol and marijuana. • Constructed and edit policies of the Student Handbook and the Student Code of Conduct. • Partnered closely with Global Student Services to enhance services to English Language Institute students arriving throughout the calendar year with little to no English proficiency; balanced institutional and international student needs to ensure appropriate year-round campus housing; created International Student Ambassador live-in paraprofessional position. • Fostered the development of affinity/themed housing. Student Services Representative/Graduate Admissions Representative August 2007-August 2010 Graduate Admissions, The Graduate School, Clemson University, Clemson, SC Responsibilities • Recruited graduate students through the use of multiple forms of communication and innovative technologies. Communicated clearly the features and benefits of graduate programs at Clemson University to prospective students. Informed perspective students of graduate admission guidelines, policies and procedures. • Represented the Office of Admissions and the Graduate School to parents, alumni, faculty, and students in lieu of the Dean of the Graduate School and the Director of Graduate Admissions. • Served as replacement for two vacant admission coordinators for multiple semesters. • Collected and analysed data on admitted students to assess enrollment trends. Accomplishments • Contributed to the increase of applications of over 20% for three consecutive years. • Designed the new graduate admissions website’s organization and function. Assisted in the development of the Admissions section of the website, brochures, and other admissions materials. • Assisted with the implementation of the Footprints email management software. • Designed operational procedures for the essential functions of my position. • Trained fellow co-workers and future staff members of position responsibilities and software. Residence Hall Director/Assistant Area Coordinator/Summer Conferences July 2005-August 2007 The Office of Housing and Residence Life, Old Dominion University, Norfolk, VA Residence Hall Management • Supervised staff of 11 Resident Assistants. Oversaw residence hall operations including key management, access coordination, and building condition reports, fire drills, safety inspections, room condition reports, and occupancy reports for a residence hall of 600+ students. • Served as first-line response in crisis and emergency situations for over 3,000 residents. • Conducted disciplinary hearings on matters related to policy infractions and provided judicious resolutions and interventions. • Designed and participated in staff selection and training processes for Residence Hall Directors, Residence Assistants, and Peer Educators; Trained student staff members of job expectations. Summer Conferences • Supervised, monitored and evaluated performance, and provided all necessary support to staff of six summer conference assistants and eleven residential front desk workers. • Developed and implemented a systematic process to manage and organize conference assistant staff members and their responsibilities. Assisted with the strategic planning of events and conferences. www.JustinTylerOwens.com
Page |3
Additional Training/Education NaBITA BIT Foundations, The NCHERM Group Certified Trainer for Training for Intervention Procedures (TIPS) Setting the Stage and Planning the Route: Investigating Campus Sexual Misconduct Complaints, U.S. Department of Justice- Office of Violence Against Women. Beyond Compliance: The Realities of Title IX, The WV Foundation for Rape Info. & Services The Unique Needs of Victims, The WV Foundation for Rape Info. & Services
2018 2015 2014 2014 2014
Awards & Accomplishments Finalist for Wheeling Jesuit University’s Administrator of the Year Doctoral Student Vice President of Kappa Delta Pi International Honor Society Kappa Delta Pi International Honor Society in Education Phi Kappa Phi Honor Society
2013 2009 2009 2008
Committees & Service University of Pikeville Chair, CREDO’s Moving the Needle Project: Leadership Team Chair, CREDO’s Moving the Needle Project: First-Year Experience Module Chair, Academic Appeals Committee Member, President’s Executive Staff Member, Retention Task Force Member, Board of Trustee’s Student Affair Committee Member, General Core Curriculum Committee Member, Experiential Learning Committee Member, Campus Master Plan Committee Member, Communications Planning Committee Member, Special Events Committee Chair, GROWL (Orientation) Taskforce Chair, Director of Residence Life Search Committee Member, Dean of Nursing Search Committee Chair, Director of Student Activities Search Committee Wheeling Jesuit University Member, University Compliance Committee Chair, Strategic Plan Subcommittee of Campus Environment Member, Title IX Committee Member, Behavioral Intervention Team Member, Student Services Committee Advisor, Life Gets Better Together Alliance (LGBTA) Member, Orientation Planning Committee Member, Academic Life Committee Chair, Committee for Conduct Review Member, Campus Safety and Security Committee Chair, Student Outreach and Retention Team Member, Committee for University Statistics Member, Leadership Committee Member, JASPA Recognition and Awards Committee www.JustinTylerOwens.com
2017-present 2017-present 2016-present 2016-present 2016-present 2016-present 2016-present 2016-present 2016-present 2017-present 2016-present 2016-2017 Spring 2017 Spring 2017 Fall 2016
2015-2016 2015-2016 2014-2016 2014-2016 2013-2016 2013-2016 2013-2016 2012-2016 2012-2016 2012-2016 2012-2016 2012-2016 2013-2014 2012-2014 Page |4
Clemson University Member, Graduate Academic Integrity Policy Review Committee Member, Graduate Housing Advisory Board Member, Graduate Academic Integrity Hearing Board
2009-2010 2009-2010 2008-2010
Old Dominion University Advisor, Residence Life Student Staff Council Advisor, Residence Life Residence Hall Council Founding Committee Member, ODU Safe Space Team captain, Office of Residence Life Relay for Life
2006-2007 2006-2007 2006-2007 2006-2007
Affiliations Current:
National Association of Student Personnel Administrators (NASPA), Association of Independent Kentucky Colleges and Universities (AIKCU), National Behavioral Intervention Team Association (NABITA)
Previous: Jesuit Association for Student Personnel Administrators (JASPA), Association of College and University Housing Officers- International (ACUHO-I), American College Personnel Association (ACPA), South Eastern Association of Housing Officers (SEAHO), Virginia Association of College and University Housing Officers (VACUHO)
Technology- Software Capabilities Maxient, Presence, OrgSync, Ellucian Colleague, Simple Campus Housing, Informer, Canvas, Blackboard, Academus, WebAdvisor, CS Gold (CBoard), School Dude, Titanium, Purple Briefcase, SPSS Statistical Software, Google Package, Microsoft Package
www.JustinTylerOwens.com
Page |5
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