Jurutera Komputer Rangkaian

NETWORK ENGINEER (D-051-5)

BIL MODUL

MODULE 01: NETWORK MANAGEMEN T SYSTEM PROCEDURE

MODULE SYNOPSIS

NETWORK ENGINEER (D-051-5) This module is designed to help trainee to acquire knowledge and skill in Network Management System procedure. At the end of this module trainee will be able to: • analyse network architecture and topology • analyse, recommend and comment network performance using Network Management System (NMS) produce standard operating procedure documentation (NMS)

MODULE OBJECTIVES

HOURS

Propose Network Management System procedure using tools, equipment and materials such as operating manual, simulation software, word processing and management software so that network environment and application studies evaluated and proposal of Network Management System procedure requirements is documented according to standard operating procedure.

98

MODULE 02: NETWORK MANAGEMEN T SYSTEM (MNS) UPGRADING

This module is designed to help trainee to acquire knowledge and skill in upgrade Network Management System upgrading. At the end of this module trainee will be able to: • develop questionnaire training need analysis • perform benchmark testing base on analyse data and measured result • arrange and store the delivered equipment • manage equipment under personnel supervision • configure hardware, network and set up LAN/WAN protocol • produce Network Management System infrastructure design • present and convince to higher level management

Upgrade Network Management System using tools, equipment and materials such as MNS concept document, latest technology report, standard procedures, catalogue, manual, test result and word processing so that latest network management technology is obtained, implemented and justification report produced according to MNS requirement

260

MODULE 03: TECHNICAL

This module is designed to help trainee to acquire knowledge

Present technical support activities to management

110

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SUPPORT ACTIVITY

and skill in technical support activities. At the end of this module trainee will be able to: • identify, evaluate, analyse and compile user requirement • manage the vendor / supplier relationship • arrange meeting compile related documentation and present to management

MODULE 04: CUSTOMER FEEDBACK ANALYSIS

This module is designed to help trainee to acquire knowledge and skill in customer feedback analysis. At the end of this module trainee will be able to: • relate all significant information based on network configuration and operation • write, review and present the document procedure, get endorsement from management • select and summaries the methodology of questionnaire and pertinent issues from customer feedback

MODULE 05: NETWORK SECURITY ADMINISTRAT ION

This module is designed to help trainee to acquire knowledge and skill in network security administration. At the end of this module trainee will be able to: • design network security architecture • propose network security requirement • plan network security activities • design network security policy • review network security requirement

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using tools, equipment and materials such as project management software, fax, personal computer, email, telephone, catalogue, pen, contact management tool, meeting room, recourses, minutes, refreshment and presentation tools so that relevant user requirement compiled, technological update

Analyse customer feedback using tools, equipment and materials such as customer record / information, questionnaire form, statistic software, word processing, network management system, standard operating procedure, documentation standard, network manual, checklist and manual user guide so that relevant information collected, draft document written, reviewed and endorsed and customer feedback information organised according to standard operating procedure

136

Manage network security system using tools, equipments and materials such as workstation, advertisement materials, network security software, presentation materials and network security documentation so that network structure, protocols and address defined, the important of security determined, advanced security technologies studied, the proposal presented, information access flow, services provided and rules identified, network security analysed, configured, re-

300

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tested, and document updated according to network security policy.

MODULE 06: NETWORK MAINTENANC E AND RECOVERY PROCEDURES

This module is designed to help trainee to acquire knowledge and skill in network maintenance and recovery procedure. At the end of this module trainee will be able to: • plan network maintenance strategies • analyse error log • propose network recovery plan •

plan network system recovery set-up

MODULE 07: NETWORK OPERATING SYSTEM (NOS) UPGRADING

This module is designed to help trainee to acquire knowledge and skill in Network Operating System (NOS) upgrading. At the end of this module trainee will be able to: • • •

obtain the current Network Operating System information liaise with network vendor conduct Network Operating System testing

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Propose network maintenance and recovery procedure using tools, equipment and materials such as approved strategies, resources, personal computer, project management, scheduling print out, error log checklist, system error log in the system manual, problem report, system error log, productivity software, hardware pricing list, software pricing list, recovery plan, network equipment, brochures, communication media, word processing so that approved project discussed, schedule produced, plan executed, error diagnosed, standard defined, costing and budget estimated, proposal presented, network segment identified, related network provider and vendor involved, set up recovery plan and planning procedure documented according to standard procedure.

221

Propose network operating system using network operating system document, brochure of the NOS and new release, test result, manuals NOS, network operating system evaluation report, so that network operating system information is obtained, analysed and compilation report is produced, network

120

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MODULE 08 : FACILITIES REQUIREMEN T PROPOSAL

MODULE 09: HUMAN RESOURCE DEVELOPMEN T

MODULE 10: PROJECT DEVELOPMEN T

write justification report identify the Network Operating System treatment and the upgrade requirement compile upgrade needs and requirement

This module is designed to help trainee to acquire knowledge and skill in facilities requirement proposal. At the end of this module trainee will be able to: •

receive and determine facilities requirement report

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analyse and summarize facilities requirement report

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identify section budget, interpret and propose facilities requirement to management

•

present facilities requirement proposal to management

This module is designed to help trainee to acquire knowledge and skill in human resource development. At the end of this module trainee will be able to: •

prepare section budget

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identify personnel career development

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organise personnel training schedule

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propose human resource requirement proposal to management

for

This module is designed to help trainee to acquire knowledge and skill in project development. At the end of this module trainee

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operating system evaluation report is received, studied and upgraded proposal procedure according to NOS requirements.

Propose facilities requirement to management using tools, equipments and materials such as facilities requirement report, network plan layout, staff work schedule, budget report and presentation materials so that facilities requirement analysed and proposal is produced and presented to the management according to organisation budget.

115

Propose human resource development using tools, equipments and materials such as human resource requirement report, organization chart, budget report, presentation materials, section requirement report, productivity software, job specification, appraisal form, training brochure, standard operating procedure and checklist so that human resource requirement proposal proposed

209

Manage project development using tools, equipments and materials such as project documentations, project

254

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will be able to: • • • •

propose project plan propose project implementation plan review implementation plan update implementation plan

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management tools, productivity software, communication media, SOP, project management software and computer so that project details identified, project schedule planed, project implementation information identified, implementation plan verified, approved and updated according to project development specification.

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