Job Search Activity

Work Experience 1. Receptionist/Office Assistant, State Farm Insurance, Jim Walters (agent) ○ May 2007-August 2007, Seymour, IN  Organized Client information, Started phone claim process, Handled insurance payments, Answered phones, Filed and office organization, Served walk-in customer 2. Daycare Assistant, Zion Lutheran School, Judy Acton ○ September 2007-August 2008, Seymour, IN  Supervised children during play, lunch and learning activities, Taught daily lesson plans, Prepared and serve lunch and snacks, Ran exercise class, Supervised small groups of no more than ten children, Administered minor first aid 3. Accounting Office Assistant, Tan Tyme Ltd., Julie Whitlow ○ May 2008-August 2008; May 2009-August 2009, Seymour, IN  Prepared weekly payroll for 19 tanning salons in 3 states, Balanced checking accounts, Filed and office organization, Assisted in bill pay, Reconciled credit card statements, Prepared accounts payable, Answered phones, Totaled spread sheets 4. Sales Associate, A Total Tan, Jason Stahl ○ January 2008-June 2008, West Lafayette, IN  Sold tanning packages and merchandise, Daily cleaning duties, Daily inventory, Customer Service, Answered phones 5. Insurance intern, Pollerts Insurance, Karen Pollert ○ May 2008-August 2008, Seymour, IN  Observed daily tasks, Learned to read crop plot books, Assisted in preparation of acreage reports, Reconciled plot books with acreage reports Education Experience 1. AGEC 331, Principles of Selling in Agribusiness ○ Entire semester based on sales process, Mock sales pitch with a sales professional 2. COM 325, Interviewing Principles and Practice ○ Projects based on many kinds of interviewing in both interviewer and interviewee perspectives 3. CSR 282, Customer Relations Management

○ Studied different forms of CRM and forms of customer service

4. Dallas Tyler Scholarship, Jackson County Bank ○ $6,000 over four years

5. Jackson County Pork Producers Scholarship ○ $1,000 6. Indiana Certificate of work Excellence ○ Gold Medal award Skills 1. I calculate numerical data and have learned to be thorough and

concise to avoid mistakes. I have learned how to handle complaints and unhappy customers. I enjoy talking to customers and find ease in relating to the public. I understand the importance of customer service and organization and enjoy both. I know how to conduct interviews efficiently. 2. I know a good deal of Spanish and would be able to use it in dealing with the public. 3. I have a great deal of experience with Microsoft office. I am familiar with the State Farm Dos system and creative solutions in accounting payroll system.