Jc Approach

  • April 2020
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Core job dimensions

• Skill variety • Task identity • Task significance

• Autonomy

• Feedback

The Job Characteristics Approach

Critical psychological states

Experienced meaningfulness of the work

Experienced responsibility for outcomes of the work

Knowledge of the actual results of work activities

Employee growth-need strength

Personal and work outcomes

• High internal work motivation

• High-quality work performance

• High satisfaction with the work

• Low absenteeism and turnover

Source: J. R. Hackman and G. R. Oldham, “Motivation Through the Design of Work: A Test of a Theory,“ Organizational Behavior and Human Performance, Vol. 6 (1976), pp. 250–279. Copyright © Academic Press, Inc. Reprinted by permission of Academic Press and the authors.

Figure 6.1

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