Itil V3 Roadshow

  • May 2020
  • PDF

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  • Words: 41
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Change Management Scope Business

Service provider

Supplier

Strategic change

Manage the business

Manage IT services

Manage the supplier’s business

Tactical change

Manage the business processes

Service portfolio

Manage external services

Service operations

External operations

Service change

Operational change

Manage business operation

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