Supply Chain Analysis of ITC e - Choupal By Shitansu XIMB
Agenda 1
ITC e-Choupal : An Introduction, Stake holder Analysis
2
Comparison of status of Supply Chain before and after ITC e-Choupal
3
Critical Analysis, and Comparison with HKB
4
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Future Scope
ITC e-Choupal : An Introduction
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Ø Incorporated on August 24, 1910 under the name of 'Imperial Tobacco
ITC :An Overview Company
Ø Company rechristened 'ITC Limited‘ in 1974
Ø One of the 8 Indian Companies to feature in ‘Forbes A-list’ for 2004 Ø Only Indian FMCG Company to feature in Forbes 2000 List Ø Among top in :
Sustained value creation (BT-Stern Stewart survey)
Operating profits
Cash Profits
Ø Ranks No. 4 among Indian listed Private Sector Companies by market cap. l
Ø Rated
(@ April 09)
No. 1 in FMCG Sector as
one
of
India’s
Most
Respected
Companies
(IMRB-
Businessworld Survey 2006) Ø Diversified conglomerate Hospitality
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with interests ranging from Tobacco to
Divison Ø Farm linkages in 14 states covering Soya, Wheat, Marine products, Coffee etc. Focus on value added agri commodities Ø Unique CRM programme in commodity exports Ø Leveraging initiative
IT
for
the
transformational
‘e-Choupal’
Rural India’s largest Internet-based intervention Over 40,000 villages linked through 6500 eChoupals
servicing over 4 million farmers
Ø Distinctive sourcing capability for ITC’s Foods business
The predicament of Indian Farmers Low Risk Appetite Low Margins Low Value Addition
Caught in a vicious cycle of underdevelopment
Weak Market Orientation
Low Investment
Low Productivity
ITC e-Choupal Started in the year 2000 Target Area so far 38,000 villages, 6500 kiosks, 9
states Wholly owned by ITC Why it become a success ? Only initiative to attempt to combine Services and an Effective Business Model successfully
Designed to address the issues such as:
1.Fragmented farms 2.Weak institutions 3.Involvement of intermediaries 4.Information Asymmetry
ITC’s
Supply chain of Soya bean before e-Choupal Initiative
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Agri -Input Companies
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Dealer/ Stockiest
Why ITC thought of e-Choupal
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ITC’s
Supply chain of Soya bean after e-Choupal Initiative
Pricing Previous day’s closing price used as benchmark price for next day Mandi prices communicated to sanchalak through e-Choupal portal Sanchalak inspects the sample, assesses quality and gives farmer a conditional quote and a note (name/village/quality tests/approx. quantity/conditional price), if farmer decides to sell to ITC Company Logo
Inbound Logistics Farmer proceeds to the nearest ITC procurement hub with the note Some procurement hubs are ITC factories, others are purely warehouse operations ITC’s aim is to have a processing centre within 3040 km radius of its farmers
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Inspection and Grading At the ITC procurement hub, laboratory tests are conducted on a sample of farmer’s produce To change farmer’s attitude and appreciating produce quality, ITC is developing lab tests to reward farmers with reward points for better quality supply
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Inspection and Grading At the ITC procurement hub, laboratory tests are conducted on a sample of farmer’s produce To change farmer’s attitude and appreciating produce quality, ITC is developing lab tests to reward farmers with reward points for better quality supply
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Weighing and Payment Farmer’s produce is weighed on electronic weighbridge He is then given full cash payment Freight expenses are reimbursed Appropriate documentation at each stage and farmer is given a copy of that Samyojaks handle cash operations Company Logo
Hub Logistics Farmer transports his produce to the nearest processing centre or storage hub ITC incurs the transportation cost The farmer bears the risk of transportation until produce is delivered and the sale is completed
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Technological support Nodal platform catering to commodity blending, agricultural trading, e-choupal &rural distribution 24,000 personalized business function points 110,000+ pre-built business function points Integrated Business Systems for Direct Agriculture Procurement, Rural Distribution, e-Choupal Management, Exports, Insurance, Aqua Processing & Commodity blending Support for 8 local languages Company Logo
A win-win Deal
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Transaction cost in Mandi Chain (before eChoupal)
Source: Seminar on Bottom of the Pyramid and CSR, IIM-K, Sept. 24, 2008
Transaction cost in Mandi Chain (after eChoupal)
Source: Seminar on Bottom of the Pyramid and CSR, IIM-K, Sept. 24, 2008
Synergies for ITC
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qGeneration of Goodwill & positive public opinion qBetter supply chain for ITC’s Food & Agri Businesses Costs, Quality, Traceability
qAccess to the Underserved Rural Markets Through a Virtuous Cycle created by “Larger
Incomes”, and founded on “Trust” that is built
qNew ITES Business Opportunities Health,
Education, eGovernance
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Entertainment,
Synergy Redefined :The Future VPN providing SCM, ERP & CRM capability
F A e-choupal rural two-way fulfillment R capability M E Cigarette Trade Marketing capability R Expanded FMCG distribution capability S
A basis for strategic partnerships with other FMCG brand owners Company Logo
M A R K E T S
Other e-Choupal Initiative
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Companies using e-Choupal network
Source: Seminar on Bottom of the Pyramid and CSR, IIM-K, Sept. 24, 2008
Critical Analysis of ITC’s Supply Chain
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Stake holder Analysis Primary Stakeholders
Interest
Farmer Community
ITC
Commission Agents (Kachha & Pakka Adatiyas)
Access to information Empowered decisions Improved agriculture Economic benefits through lower transaction costs and process efficiencies Served with dignity Knowledge bundled sale of goods and services Co-opted in product design Hope for a brighter future Lower procurement costs Direct interaction with farmers - Control on quality & supply security Low cost distribution channel Access to market intelligence Gain access to global markets through ITC and commission to compensate some of the loss revenue
Efficiencies in e-Choupal network § Last mile low cost solution § Full Service approach § Demand aggregation § Third party seller § Extensive use of technology § Access to information about customers § Pull based strategy
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Comparison with Haryali Kisan Bazar
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Hariyali Kisaan Bazaar
Other companies
Loan for pass through to farmers
Repayment of loan with interest
Extension service
Produce procurement
E-chaupal Main objective Procurement
Haryali Kisaan Bazaar Rural Retail
Benefit to the computer application to provide provide better method of cultivation by farmers market information trained agronomist
Synergies
Synergies with products which ITC is manufacturing
Synergies with what DSCL is selling(inputs to agriculture plus other services
Economies of 25-30 km area coverage scale
20-25 km area coverage
Procurement near small town centre
Strategically placed near petrol pump mainly
Future of e-Choupal
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e-Choupal 2.0
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Version 1.0 v/s Version 2.0 Parameters
Version 1 . 0 ( the start )
Version 2 . 0 ( the scale - up )
Idea
The concept gave a power of scale to the small farmers by aggregating them as sellers ( of produce) and as buyers (of farm inputs)
By 2006, 40,000 villages covering 4 million people.
Farmer ’ s gain
The farmers get bargaining power and a opportunity of have choice
Information on weather, price etc Knowledge on farming methods, soil testing etc Purchase of seed, fertiliser to insurance Farmers sell crops to the ITC centres cattle care, water harvesting
ITC ’ s gain
Access to inputs for its agri business; offer the use of network to other companies
ITC was able to procure fresh commodities with reasonable prices from the farmers
e-Choupal 3.0. The Deepening qNEW BUSINESSES: 1) Rural jobs and employability 2) Personalised agri services.
qMORE INTERACTION: Through Choupal Saagars and Haats and via mobile phones
qNEW TECHNOLOGY: Use of especially enabled mobile phones, analytics, new partner www.themegallery.com
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ITC e -C h o u p a lFo o tp rin t
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Thank You !