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Agenda • • • • •
What is an ERP? What is SAP? What is IDES? SAP Basics & Navigation SAP Exercises With IDES
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RUTGERS UNIVERSITY & SAP University Alliance Agreement
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What Are The Benefits? • • • • •
Cross-functional teaching tool Access advanced software technology Enhance marketability Pursue research opportunities Broaden outreach
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What is SAP R/3? • SAP is an ERP (Enterprise Resource Planning) system
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ERP - What is it? – ERP is a generic term used to describe a comprehensive information system designed to integrate all the business processes found in an enterprise. – Efficiency and productivity are improved through the integration of information and the removal of duplicate information and processes.
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What is an ERP? • Enterprise-wide system which integrates the business functions and processes of an organization • Integration of business functions into one seamless application • Usually runs on a RDBMS • Replaces Countless Departmental and Workgroup Information Systems 7
What is an ERP? • Links business processes • Maintains audit trail • Utilizes a common information system • Implementation normally involves BPR: Business Process Reengineering • Difficult to Implement Correctly – Railroad Tracks 8
Evolution of ERP • 1960’s: Inventory Control Systems • 1970’s: MRP: Material Requirement Planning • 1980’s: MRPII: MRP & Distribution • 1990’s: MRPII ERP with introduction of other business functions CRM’s • Today: Web Enabled ERP – Connecting ERP Externally 9
What is the State of the ERP Market? • Weak Economy = Fewer Implementations • ERP Systems firmly entrenched in infrastructure • Implementing CRM, KM, SCM ERP Applications • Linking ERP’s to Web – Web Services • ASP’s = possible new market segments • Enterprise Application Integration (EAI) Tools 10
What is the State of the ERP Market? • • • • • • • •
Portals Public Sector Growth laggards Better Implementations Experience Upgrades: ½ of SAP’s customers need to upgrade by 12/03 Roll Up Projects Great Plains MS Factor? Current Buzz: ERP II Next: Web Services Integration 11
What is SAP R/3? • SAP = Systems, Applications and Products in Data Processing (R = real time, 3 = 3 tier) • German Based Company • 3rd Largest Independent Software Vendor in the World • SAP: ERP Market Leader • 80% Fortune 500 Companies Use SAP • Over 18,500 Customers in 120+ Countries • Over 12 million users 12
What is SAP R/3? • Client/Server Technology • Highly Customizable • Based on Industry Specific Best Practices • Multi-lingual: International • Based on Open Standards • Integrated Applications System: Modular in design 13
New Dimension Products Business Information Warehouse Strategic Enterprise Management Supply Chain Optimizer
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What is MySap.com or the MySAP Business Suite? • • • • •
Hosted E-Business Platform Solution Hosted is + & Link Organization to Supply Chain Link Organization to Consumers Exchange 17
The Players • SAP R/3 - still must maintain mainframe architecture of large R/2 user population. Strong finance and accounting. By far the largest vendor (approx. 30% market share). • Baan - known for manufacturing, distribution, process modeling modules - web and Internet. • PeopleSoft - known for human resource package. • Oracle - simplest product to install and support. Recently advertising flow manufacturing enhancement. • J.D. Edwards - SCM module (SCOREx) WSJ 11/17/98. • Manugistics - Distribution - truck loading and routing focus. • i2 Technologies - Rhythm product - coordination of flow oriented manufacturing. Comprehensive forecasting module. 18
The Promise of Integration - SAP R/3 View of Manufacturing Accounting and Human Resource Management Sales and Distribution Sales planning Profit planning SOP Planned requirements Forecasts Customer order processing Shipping, billing, transport It’s like they programmed an Operations Management textbook!
Production Planning Demand management Master planning Rough-cut capacity planning MRP/Planned orders Order - Creation - Release - Confirmation Shop floor control Capacity leveling Process planning
Materials Management Direct requisition Purchasing Inventory management Goods receipt Material valuation Invoice verification Warehouse management
Quality Management Lot inspection Process charting
Preventive Maintenance Project system
Planned repair Emergency
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Sales/Distribution and Manufacturing Features • • • • • • •
Real-time Available to Promise & scheduling. Multi-national and multi-site distribution Integration with financial module MRP or Kanban logic Configurable BOM (by order) Engineering change control (date oriented) Backflush for raw and in-process stocking locations • Interactive planning function • Operations splitting and overlapping 20
Implementation Strategy - Accelerated SAP •6-9 month project plan •Self documenting •Expert system •Library of accelerators •Knowledge base •All on a CD!
Figure 3: ASAP Opening Screen
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Can you point and click your way to successful project implementation?
Figure 4: ASAP Question and Answer Database
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Logging on to the system and Figure 1: SAP R/3 Opening Screen
The user interface.
Page 14. Figure 5: R/3 Main Menu
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Navigating around the system.
Up one menu level
Enter Button
Return to prior screen
Cancel
Context sensitive help
Figure 6: R/3 Navigation Buttons
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Looks much like a regular windows application - in reality it is very different.
Presentation (User Computers) Application Server(s)
Database Server(s)
Figure 11: Three-tier hardware architecture.
Typical installation •1 database server •2 application server •1,000 users Scalability Ability to match the processing requirements to the needs of the organization
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Computer architecture distributing and scaling.
Computer Center Management System (CCMS)
Implementation Management Guide (IMG)
System Configuration -process/server assignments -job/process priority -user rights/privileges
Application Configuration Tables - 8,000 entries
Dispatcher - dialog and batch processes
User Interface
Applications and Queued Processes (batch processor)
Dialog Manager
Master Data
Update Processor
Transactions
Backup/Archive Processor
Archive Files Backup Files
Figure 12: The R/3 Software Architecture
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Configuring R/3
To view this click on the following menu items: Tools > Business Engineering > Customizing Press Enter Press Enterprise IMG Figure 13: Implementation Management Guide (IMG) Configuration Menu
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How R/3 Defines the Enterprise Client
Business Areas Companies Purchasing Organizations Plants Storage Locations
Sales Areas Distribution Channels Sales Organizations Divisions Control Areas Profit and Cost Centers
Figure 15: A Sample of the Organization Elements Used to Organize Information Within R/3
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Issue - Standard/Benchmark Processes
Figure 16: Flow Process Diagram for Reserving a Conference Room
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Tools > Business Engineering > Business Navigator > Process Flow View 29
Figure 18: Room Reservation Process Continued
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R/3 Functional Modules
Figure 19: Functional Components Included in the Standard Enterprise Model
Tools > Business Engineering > Business Navigator > Process Flow View
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ERP Benefits - from a Lilly presentation on their SAP R/3 project. •
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Process Improvements – eliminate redundant transactions and multiple reconciliations. – More efficient job rotation process – More efficient staff and succession planning Information Technology – Reduced support costs. – Reduced infrastructure costs. Strategic Direction – Improved resource allocation – More flexible organization. – Better future decision making
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Related initiatives – Better focus, reduced spending
Project highlights: •45 global sites •implementation by 2002 •single client, servers in Indianapolis •approx. 70 person implementation 32
The mySAP.com E-Business Platform mySAP Workplace mySAP HR mySAP SCM mySAP mySAPFinancials mySAP E-Procurement Industry CRM mySAP SolutionsmySAP PLM BI
SAPMarkets*
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