Is Indian Offshoring Advantage For Eternity
Maveri
Offshoring Offshoring describes the relocation by a company of a business process from one country to another. Offshoring refers to taking advantage of lower-cost labor in another country.
Why Outsource Your IT? Each firm has their own internal motivations for considering an Outsourcing Strategy • “IT is not my company’s core competency, we need to focus on what we do” • “My company is overspending to maintain its IT Resources” • “We need to be more agile in our IT Initiatives
Wh y?
q30-50% cost reduction for off shored process
qAccess to talents qThe Advent of Globalization
st
Qu a
Co
qLow Attrition rate
lit y
qFaster and Better Communication
qEnglish Advantage
q24 ×7 service qLearning effect /specialization
od uc t Pr
qFaster turnaround time
iv
ity
India’s Value Proposition
qIT Optimization
qHigh skilled Labour
Fl
ex i
bi li
ty
qEase of rampup & down to reflect business volumes qFlexible, results-driven engagement models qReduction of
6
9
During DAY time processing of the data.
During NIGHT making and taking calls from the clients and it’s customer
24 Hours
Source : GSLI Index (2007)
Source: Census Survey, 2005
17
9
Edge over age ChinaMale 2008
Population in (millions)
Female
Male
India-2008
Female
Population in (millions)
11 19 Source: US Census Bureau, International Data Base,
India continues to rank as the preferred destination… Likely to benefit disproportionately from Offshoring Drive India - the Preferred Offshore Destination Vendor Sophistication (Number, Quality)
Indi a
2004
2008
Philippin es
China CIS Mexic o
People Sophistication (Number, Cost, Language Skills)
C ost
Irelan d
Isra el Singapo re
Mexic o Hunga ry Chin a
Malays Philippinia es
Indi a
Russi a
Quality of Supply (Resource Availability, CMM Level, Cultural Fit)
India Low Cost High Quality Developme Source: Nasscom
Source: McKinsey-NASSCOM study
What it is in India?
Export of offshore services
Source: NASSCOM, Strategic Review 2005
Wh y? Chosen for
INNOVATION OF OFFSHORING
THE NEW 3 DIMENSIONS OF OUTSOURCING
LP O EP
20 37 Source: Evalueserve
KPO Trend
21 38 Source: Evalueserve
Growth engines.. • The labour factor • Time factor • The large talent pool
Talent pool • 19 million students are enrolled in high schools • 10 million students in pre-graduate degree courses • 2.3 million graduates (4,41,000 engineers) • 0.3 million post-graduates
27
33
Th e
Significant cost advantage qLabor
qCapital
q Labor management
''Offshore outsourcing was triggered by the intention to cut costs, but now it's not just driven by cost factors,'' Karnik,President, NASSCOM Source: Giga Research, 30 23 a wholly owned subsidiary of Forrester Research Inc
Relationships with Software What is a Software Technology Park? • Subsidized real estate • Tax Breaks • Affordable housing • Legal and Accounting services • Close proximity to fellow IT Firms • Assistance with funding and attracting FDI • Close proximity to technical schools and universities The india have paid close attention to the success of U.S.
Highlights of STPs • 100% foreign equity is permitted. • Import duty exempted. • Permitted to the domestic market. • Tax benefits.
RURAL INDIA
Conclusi ons •We are only at the start, and not at a mature state, of the offshore industry evolution. •The pace, breadth and depth of offshoring business is rising. •Global demand will exceed near-term suitable talent supply in every country.