Introduction to HRM Lecture 2:
An Introduction to Industrial Relations Niels-Erik Wergin
What are Industrial Relations? “Interaction between employers, employees, and the government; and the institutions and associations through which such interactions are mediated”. Source: The Concise Oxford Dictionary of Politics (OUP 2003)
“The relations between the management and workforce of an enterprise, particularly bargaining through trade unions. This mainly concerns pay, hours and conditions of work (…). Many of these matters are affected by legislation.” Source: A Dictionary of Economics (OUP 2004)
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Typical topics Trade unions Works councils Collective bargaining Strikes Minimum wage Apprenticeships 3
Why are IR important?
“If industrial relations are good, the whole workforce will be well motivated to work hard for the benefit of the organization and its customers.” Source: A Dictionary of Business (OUP 2002)
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IR: Main Actors State Executive, Legislature, Judiciary, Administration
Labour
Capital
Employees & Trade Unions
Employers & Managers
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IR: Main Actors Superstructure
State Executive, Legislature, Judiciary, Administration
Labour
Capital
Employees & Trade Unions
Employers & Managers
Economic base
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Main Actors I: The State Government (executive) • Central government (“Whitehall”) • Regional government (not very important) • Local Government
Parliament (legislature) (“Westminster”) Employment Tribunals (judiciary) Administration ACAS (Advisory, Conciliation and Arbitration Services) Role of the European Union • Legislation in the areas of employment, health and safety
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Main Actors II: Capital Individual employers and their managers Employers’ Organisation (less important now) • E.g. EEF (Engineering Employers’ Federation)
Umbrella organisations • CBI (Confederation of British Industry, mainly large companies) • BCC (British Chambers of Commerce,mainly SMEs) • IoD (Institute of Directors, individual CEOs/MDs, more right-wing than CBI) 8
Main Actors III: Labour Trade Unions • • • •
e.g. TGWU, Amicus, UNIOSN (large unions) e.g. FBU, ASLEF, RMT (small but powerful) Paid union representatives: full-time officers Lay union representatives in companies: shop stewards
TUC (Trades Union Council) – umbrella organisation • Counterpart of CBI • Negotiates with governments
European Level • ETUC (European TUC) • European Industry Federations 9
Differences between IR and HRM Individualist vs. collectivist perspective • HRM: relations between individual employees & management • IR: relations between all (or groups of) employees & management
Focus on micro-level vs. focus on macro-level • HRM: focus on the company and plant-level, external environment is seen as “given” (I.e. constant, not changeable) • IR: focus on companies, but also on whole economy and society, external environment not given – government as an actor
Unitarist vs. critical/Marxist perspective • HRM: employees and employers have same interest: well-being of company • IR: capital and labour have different, incompatible interests 10
Different Interests Employers’ interest: • Higher profits
Employees’ interests: • Higher wages • Better working conditions
Problem: • Contradictory interests: Higher wages mean lower profits, and vice versa
Common interest: • Competitiveness and survival of the company
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Collective Bargaining Collective bargaining is a process which attempts to accommodate these opposing interests (of capital and labour), by means of collective negotiations between the two parties Definition: “The process of negotiation between unions and employers in respect of the terms and conditions of employment of employees” (source: EMIRE)
With other words: trade unions negotiate on behalf of all employees with management, on topics such as wages, working hours etc. Outcome: collective agreements
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Collective Agreements: Types and Contents Different types of agreements: • Multi-employer agreements Apply to a whole sector or industry
• Single employer agreements Apply to only one company, or even a plant
Different contents: • Procedural part Establishes how management interacts with both unions and individual employers e.g. strikes, disciplinary and grievance procedures
• Substantive part Issues such as wages, working hours, conditions of work 13
Collective Agreements: Issues
Legal
Collective agreements are not contracts, they are “gentlemen’s agreements” which are “binding in honour only” Thus, collective agreements cannot be enforced legally This is a peculiarity of British IR – and a result of voluntarism However, the contents of collective agreements are usually included in individual employment contracts (which are legally enforceable) subsequently
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Power in Industrial Relations The concept of power is central to understanding Industrial Relations Reason: It affects the bargaining position of capital and labour Depends on the economic, political, legal & technological environment The balance of power changes over time as a result • Late 1970s: unions were very strong • Late 1990s: unions weakened considerably by successive conservative governments
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Conclusion Human Resource Management and Industrial Relations (also called “Employment Relations”) are complementary subjects. If you want to become a good Personnel Manager, you need a good knowledge of both subjects (even if the posts is now more likely to be called “HR manager”). A good knowledge of HRM practices alone is not sufficient! 16