Interpersonal Communication(2)

IH group presentation:

Interpersonal communication

Group members 

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4A Wong Shek Man(39) 4B Calvin Chan(1) 4E Li Kai Sang(27) 4E Lo Chun Yen(29)

What is Interpersonal communication ? 

Interpersonal communication  a process of sending and receiving information between two or more people.

Functions of Interpersonal Communication  

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Gaining Information Building a Context of Understanding Establishing Identity Satisfy Interpersonal Needs

Basic elements in Interpersonal Communication 

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1. Sender person who sends information 2. Receiver person who receives the information sent 3. Message content of information sent by sender 4. Feedback response from receiver.

Communication Channels  

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Direct channels 1. speech communication 2.nonverbal communication 3. summarizing 4. paraphrasing 5. questioning 6. Initiating 7. Turn-taking

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Indirect channels 1.Unconscious communication 2. listening

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Barriers against Effective Interpersonal Communication

Emotions Filtering Overloaded with Information Defensiveness Cultural Difference Jargon

Emotions 

Sometimes when people communicate an idea or matter across, the receiver can feel how the sender perceives the subject matter. Often messages are interpreted differently for different people. Extreme emotions are most likely to hinder effective communication because the idea or message maybe misinterpreted

Real examples 

Yesterday, my mother scolded me because she thought that I was playing computer games. In fact, I was doing IH project. I tried to explain but she was in extreme motions and did not think about my explanation to have a clear thought . Finally, we brawl with each together

Method to overcome the Barriers of Effective Interpersonal Communication

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Constrain Emotions Simplify Language Listen Actively Feedback

Constrain Emotions 

Hold back emotions and discussing a certain sensitive issue. By speaking through a neutral manner, it allows mutual understanding to occur and for both sender and receiver to communicate in a rational manner again.

Real examples (continues) 

After my mother had calmed down, she held back her emotion and analyze the whole thing again. She found that I was really doing IH project when she communicated with a rational manner, so she forgave me and we became well again.

The skills support that can that can have good interpersonal communication  

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parenting intimate relationship management Selling Counseling coaching Mentoring (in groups) conflict management

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