IH group presentation:
Interpersonal communication
Group members
4A Wong Shek Man(39) 4B Calvin Chan(1) 4E Li Kai Sang(27) 4E Lo Chun Yen(29)
What is Interpersonal communication ?
Interpersonal communication a process of sending and receiving information between two or more people. This kind of communication is subdivided into dyadic communication Public speaking small-group communication.
Dyadic communication
only involves two people such as a telephone conversation or even a set of letters sent to and received from a penpal. sender can immediately receive and evaluate feedback from the receiver. So that, it allows for more specific tailoring of the message and more personal communication than do many of the other media.
Public speaking
The process of speaking to a group of people in a structured, deliberate manner intended to inform, influence, or entertain the listeners. Skills: Oratory The use of gestures Control of the voice (inflection) Vocabulary, register, word choice Speaking notes Using humour Developing a relationship with the
Small-group communication
The nature of communication that occurs in groups that are between 2 and 12 individuals. The most important process factor is the communication that occurs during group meetings, although there are others (e.g., a group working together building a shed must coordinate their shed-building actions and not get in each other's
Functions of Interpersonal Communication
Gaining Information Building a Context of Understanding Establishing Identity Satisfy Interpersonal Needs
Basic elements in Interpersonal Communication
1. Sender person who sends information 2. Receiver person who receives the information sent 3. Message content of information sent by sender 4. Feedback response from receiver.
Communication Channels
Direct channels 1. speech communication 2.nonverbal communication 3. summarizing 4. paraphrasing 5. questioning 6. Initiating 7. Turn-taking
Indirect channels 1.Unconscious communication 2. listening
Barriers against Effective Interpersonal Communication
Emotions Filtering Overloaded with Information Defensiveness Cultural Difference Jargon
Emotions
Sometimes when people communicate an idea or matter across, the receiver can feel how the sender perceives the subject matter. Often messages are interpreted differently for different people. Extreme emotions are most likely to hinder effective communication because the idea or message maybe misinterpreted
Real examples
Yesterday, my mother scolded me because she thought that I was playing computer games. In fact, I was doing IH project. I tried to explain but she was in extreme motions and did not think about my explanation I a clear manner. Finally, we brawl with each together
Method to overcome the Barriers of Effective Interpersonal Communication
Constrain Emotions Simplify Language Listen Actively Feedback
Constrain Emotions
Hold back emotions and discussing a certain sensitive issue. By speaking through a neutral manner, it allows mutual understanding to occur and for both sender and receiver to communicate in a rational manner again.
Real examples (continues)
After my mother had calmed down, she held back her emotion and analyze the whole thing again. She found that I was really doing IH project when she communicated with a rational manner, so she forgave me and we became well again.
The skills support that can that can have good interpersonal communication
parenting intimate relationship management Selling Counseling coaching Mentoring (in groups) conflict management
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