Information & Guidance-english 1

HOAI NAM JOINT STOCK COMPANY

Camellia Hotel

HUE - VIETNAM

Hotel Directory

Add: 57 – 59 Ben Nghe Street, Hue City, Vietnam Tel: + 84.54.220550; Fax: + 84.54.220440 Email: [email protected]; Web: http://www.camellia-hotels.com.vn

CONTENTS 1. WELCOME LETTER. 2. HOTEL REGULATIONS. 3. HOTEL SERVICES. 4. HOW TO USE TELEPHONE. 5. TOUR AND FESTIVAL INFORMATIONS.

Add: 57 – 59 Ben Nghe Street, Hue City, Vietnam Tel: + 84.54.220550; Fax: + 84.54.220440 Email: [email protected]; Web: http://www.camellia-hotels.com.vn

WELCOME LETTER Dear valued guest !

Camellia Hotel would like to send the warmest greeting to you! We are very honor when you choose the Camellia Hotel during your staying and we do hope that our service will satisfy you. With slogan “Beyond Expectation”, Our aim is to ensure that you will have the most comfortable, enjoyable and truly unforgettable time in Camellia Hotel.. We are very glad receiving your valuable comments for the development and perfect services of the Camellia Hotel. In the Hotel Directory, you can find out the necessary information on hotel and Hue city. Should you require any additional information or assistance, please do not hesitate to contact through hotel operator-the ext: 0. Thank you for your kind support and wish you a very pleasant stay! Whishing to serve you at Camellia Hotel on your visit to Hue city. Best regards,

Camellia Hotel Management Team.

HOTEL REGULATIONS ♦ Opening time

: 24 /24

♦ Check-in time

: from 13 pm.

♦ Check-out time

: until 12 am.

♦ Please show your passport with valid Visa or ID at reception. ♦ Weapons, toxicant, explosives, inflammables, pets and foulsmelling things are not permitted in the hotel. ♦ The Hotel will be not responsible for any valuables and money that guest left in room. The Hotel highly recommend that the valuables should be kept in Safety Box at Front Desk. ♦ Please do not invite visitors to your room unless you have the Hotel manager’s approval. ♦ Prostitutes are not allowed in the Hotel. ♦ Please left the key at Front Desk when leaving the hotel. ♦ Cooking, ironing are not allowed in your room. ♦ The power should be turn off when leaving the room. ♦ Guests are requested to dress formally in the restaurants. ♦ All damages to Hotel property caused by guests must be paid.

THANKS FOR YOUR ATTENTION AND COPERATION.

HOTEL SERVICES FOOD AND BEVERAGE: CAMELLIA  005, 006

Restaurant

Location: 12th floor - Camellia Hotel. Services: Set menu, A la cart, Buffet & Barbecue Capacity: 400 seats Opening: 06 am - 23 pm The restaurant serves daily Vietnamese food, you can also enjoy specialties from the three regions of Vietnam. Nhaì

haìng

ÁU

 004

Location: 1st floor - Camellia Hotel. Services: European set and A la cart menu; Hue Royal Dining. Capacity: 100 seats Opening: 06 am - 23 pm

POOL

Bar

 012

Location: 2 nd floor - Camellia Hotel Services: all range of drinks and cocktails. Capacity: 30 seats Opening: 9 am - 22pm

ENTERTAINMENT SERVICES: CAMELLIA  007 , 009

Location: 11 Capacity: Opening:

CAMELLIA  008

Night th

Club

floor - Camellia Hotel. 300 seats 19 am - 24 pm

Location: ground floor - Camellia Hotel. Capacity: 12 rooms. Opening: 10 am - 23pm

Massage

Outdoor Swimming Pool & nd  015 Location: 2 - Camellia Hotel. Opening:

Fitness

Center

6 am - 21 pm

OTHER SEVICES: 001, 002, 003



- Train, air and car ticket booking. - Tour organizing: half day and full day city tour and countryside; DMZ. - Car, boat, horse and bicycle rental. - Tour guider - Business Center, reservation, Visa extension, Hue folk song, Royal Dance, souvenir shop, money exchange counter, concierge etc.., - Amex, Visa, Master, JCB are acceptable.

HOTEL FACILITIES ADAPTERS, TRANSFORMERS

Available on request, please contact the Housekeeping Department AIR CONDITIONING

The hotel is completely air conditioned and each room has individual thermostatic switch. For further assistance, please contact the Housekeeping Department AIRPORT TRANSFER

Phu Bai airport is approximately 20 minutes drive from the Hotel. For the airport schedule service, please contact the Information Desk. BABY COTS

Availably free of charge upon request and subject to availability. For assistance, please contact the Housekeeping Department. BELL SERVICE

For luggage pick-up, delivery and storage are available 24 hours a day. Please contact bell service. BUSINESS CENTER

Providing high speed internet access, wifi hot-spot, telephone, fax, photocopy, translation services and laptop for rent. DO NOT DISTURB

If you wish not to be disturbed, please hang the “DO NOT DISTURB” sign on the door-handle outside your room door or if you wish not to receive telephone calls, please inform the Telephone Operator. DOCTOR

For emergency assistance, please contact Front Desk. ELECTRICITY & FIRE

The electric current is 220 - 240 volts. One special 110 volt outlet for electric shaver only is provided in the bathroom. EMERGENCY & FIRE

In case of fire or any emergency, dial “0” to inform the Hotel Operator. Do not panic. Do not use the elevator. Make your way to the nearest emergency exit. Please refer to the escape plan located on the back of your room entrance door. FOREIGN CURRENCY EXCHANGE

The following currencies can be exchanged into Vietnamese Dong at the Front Desk: Japanese Yen, Sterling Pounds, Swiss Francs, Euros, Singaporean Dollar, Canadian Dollar, Australian Dollar and American Dollar. Vietnamese Dong rate will be updated by the Vietcombank daily. Vietnamese Dong can not be changed into foreign currencies. Any assistance, please contact the Front Desk.

FLORIST

Flower service is available from the Housekeeping Department. If you need a flower arrangement or flower bouquet they are available at nominal charge, our florist will be happy to assist you and arrange the delivery within two hours. Please contact the Housekeeping Department. GUEST COMMENT

We appreciate your time in sharing your experience with us. Please fill in the Comment Form put in your room and drop it at the Front Desk or simply leave it in your room. HAIR DRYER

Available in the bathroom. INTERNET & E-MAIL

The Business Center offer access to Internet and e-mail services. However, you can access Internet in your room. LOST & FOUND

Missing articles are kept in our Loss & Found Department. Please contact the Housekeeping Department. MAINTENANCE

For assistance with room maintenance, please call the Housekeeping Department. MINI BAR

The mini bar is checked and replenished every day. Your consumption will be automatically posted to your room account by the Front Desk. Should you have any further requirements, please contact the Housekeeping Department. NON-STAYING GUEST

For your security and the hotel regulation, please leaving the passport or ID of your visitor at Front Desk when receiving the visitor in the room. ROOM KEY

Please left the key at Front Desk when you leave the hotel. If your key is lost or misplaced, please contact the Front Desk immediately so that you can get the new key. SAFETY BOX

Each room is equipped with a safety box that you can store your valuables. Please be reminded that the hotel can not be held for the loss of valuables left in the room. Make sure you lock the safety box properly with the code. If you need any assistance, please call Housekeeping Department. For your convenience a safety box is also available at Front Desk. SOUVENIR SHOP

Here you may purchase high quality embroidery pictures, fashion articles and other souvenirs. SIGNING PRIVILEGES

All hotel guests may sign any guest check in the Hotel outlets. For your own convenience upon departure, please state your name, room number and sign clearly. SWIMMING POOL

The swimming pool is on the 2nd floor. Snacks and beverages of all kinds are served poolside. The fitness center next door is fully furnished with up-to-date equipments. TOUR DESK

Located on the 1st floor, the Tour Desk provides a plentiful range of tour programme. Please contact our Tour Desk for more information. TELEVISION PROGRAMME

We have selected a range of favorite channels for in-room entertainment. Please refer to your TV guide. TELEPHONE

Domestic and international call could be dialed directly from your room. Please look at the telephone instruction section. UMBRELLAS

Umbrellas are available at Bell Desk in the lobby. Please contact our Bell Desk for more assistance. WAKE UP CALL

Please contact the Telephone Operator.

TELEPHONE INSTRUCTION DEPARTMENT EXTENSION

∗ Front Desk

: 100, 000

∗ Housekeeping

: 010 , 011

∗ Laundry

: 010 , 011

∗ Fire and Security

: 000 , 100 , 014, 015.

∗ Camellia Restaurant

: 005, 006

* Nhaì haìng Áu

: 004

* Camellia Night Club

: 007, 009

* Camellia Massage

:

* Pool Bar

: 012

∗ Tour Desk

:

∗ Business Center

: 001 , 002

∗ Room to room

: directly dial the room number

OUT-GOING CALL

∗ Local call: 9 + telephone number ∗ Domestics call : 9 + 0 + area code + telephone number ∗ International call

:

9 + 00 + country code + area code +

telephone number

COUNTRY CODE COUNTRY Argentina

C ODE 54

COUNTRY Hawaii

C ODE 1

COUNTRY Pakistan

C ODE 92

Australia Austria Belgium Bulgaria Brazil Cambodia

61 43 32 55 359 855

Hong Kong Hungary India Indonesia Ireland Israel

Canada China

1 86

Italy Jamaica

Croatia

385

Japan

Denmark Finland France Germany Greece

45 358 33 49 30

Korea Malaysia Mexico Myanmar Norway

+80 8 852 36 91 62 353 972 39 1 +80 9 81 82 60 52 95 47

Philippine s Poland Portugal Russia Singapore South Africa Spain Sweden Switzerla nd Taiwan Thailand U.A.E U.K U.S.A

63 48 351 7 65 27 34 46 41 886 66 971 44 1

AREA CODE AREA

C ODE 76 781 64

Haì Nam Haì Näüi Haì Táy

C ODE 351 4 34

281

Haì Ténh

39

Bàõc Giang

240

Haíi Dæång

320

Bàõc Ninh

241

Haíi Phoìng

31

Bãún Tre Bçnh Dæång Bçnh Âënh Bçnh Phæåïc Bçnh Thuáûn Cao Bàòng

75 650

Hoaì Bçnh Hæng Yãn

18 321

56 651

Khaïnh Hoaì Kiãn Giang

58 77

Sån La Táy Ninh

22 66

62

Kon Tum

60

Thaïi Bçnh

36

26

Lai Cháu

23

280

Caì Mau

780

Laûng Sån

25

Laìo Cai

20

Thaïi Nguyãn Thanh Hoaï Thæìa T.Huãú Tiãön Giang Traì Vinh Tuyãn Quang Vénh Long

An Giang Baûc Liãu Baì Rëa -V Taìu Bàõc Caûn

AREA

Cáön Thå

71

Âaì Nàông

511

Lám Âäöng

63

Âàõc Làõc Âäöng Nai

50 61

Long An Nam Âënh

72 350

Âäöng Thaïp

67

Nghãû An

38

AREA Phuï Thoü Phuï Yãn Quaîng Bçnh Quaîng Nam Quaîng Ngaíi Quaîng Ninh Quaîng Trë Soïc Tràng

C ODE 210 57 52 510 55 33 53 79

37 54 73 74 27 70

Gia Lai Haì Giang

59 19

Ninh Bçnh Ninh Thuáûn

30 68

Vénh Phuïc Yãn Baïi

211 29

HUE DESTINATION HUE CITY

Located on the country’s central coast in Thua Thien Hue province, the area has variety of sites of outstanding nature beauty. The beauty of the area led it to be chosen as the capital by the kings of the Nguyen dynasty. it was recognized as a UNESCO world heritage site. Hue also features a unique cuisine, combining dishes associated the former imperial court with everyday street food, much of fairly spicy. The city is also noted for the quality of its embroidery, particularly on the traditional ao dai- a favorite souvenir for visitors to take home. THE CITADEL

Built over thirty years in the early part of the 19th century, the Citadel encompasses three courts covering a total of 6 km. The Imperial City was the country’s administrative centre. senior mandarins, court officers and civil servants would have entered by the Ngo Mon. at the heart of Imperial City was the Forbidden Purple City. Inside were various palaces and the Emperor’s private. THE MUSEUM OF ANTIQUITIES

It is housed in the ancient Long An temple. it contains an interesting collection of assorted memorabilia from the day of Empire. LANG CO BEACH

70 km south of the city. Lang Co beach is famous for its grand natural landscapes, being embraced with row on row of the Truong Son mountain range, the tranquil blue sea and velvet like white sandy beach with sunshine. Y THAO GARDEN HOUSE

The 1,300 square meter garden of the Y Thao garden house was constructed fifty years ago. the owner has maintained the integrity of most of the garden and added some distinctive elements, notably a traditional dining room and two interesting antique collections. DONG BA MARKET

This market is strongly recommend to anyone with an interest in Vietnamese food or culture. The maintenance of ancient characteristics makes an unforgettable impression to visitors. Dong Ba Market is near the eastern corner of the Citadel. NAM GIAO ESPLANADE

Sacrificial Esplanade is the last and only holy place remains in its original status where worshiping and praying the god for golden crops and nationwide peace were taken

THIEN MU PAGODA 7 km west of the centre, this pagoda was built in the 14th century in honor of redrobed goddess, according to the legend, the people around this area used to see a vision of an old lady appearing on the hill where the pagoda now sits. upon seeing the people, she always said that somebody a great leader would built a pagoda at this site to bring peace to the country. One day, when Lord Nguyen Hoang passed by this area, upon hearing the story, he ordered the construction of the pagoda in 1601. THUAN AN BEACH Thuan An is a very enjoyable place for all tourists after a full day to visit Citadel, mausoleums, pagodas and Hue scenery... Thuan An is also the place where Hue people gather to enjoy the fresh air and sea-bathing in summer time. BACH MA NATION PARK 50 km south of Hue. In 1932 the area was discovered by Monsieur Girard, a French engineer, who had the ambitious plan to develop a holiday resort in the mountains. In the following years, a village including 139 villas was create near the summit. For accommodating holidaymakers and to avoid commuting on the steep, 17 km long road to the next mayor town, there were even a post office, a market, and a hospital. After the French left Vietnam in 1945, the hill resort was soon forgotten and the remains some of these buildings are now being smothered by the returning jungle. HAI VAN PASS 80 km south of the city. It usually looks like an overcast day at Hai Van pass, one of the most scenic hillside roads in Vietnam. This is also a place where the cold front from China meets the warm front from southern Vietnam. HUE’S ROYAL TOMB The Nguyen Dynasty (1802-1945) is the last of Vietnam’s Royal families. In all, there were 13 kings, however, due various reasons, only seven had tombs. The seven imperial tombs were planned and constructed in hilly region southwest of the Citadel: Gia Long, Minh Mang, Thieu Tri, Tu Duc, Duc Duc, Dong Khanh and Khai Dinh. all tombs were constructed during the reign of the respective kings for which they were named. each tomb was laid out with statues and monuments in perfect harmony with one another to form a poetically natural setting. Six royal tombs are scattered across land to the south east of the Citadel on the other side of Huong river and one the same side. They are monuments to nine of thirteen rulers of the Nguyen Dynasty, mostly built during the Emperor’s lifetime. Although designed individually, sometimes by the intended occupant himself, they share certain design conventions. SINH VILLAGE WRESTLING The wrestling competition takes place on the 10th day of the 1st month of every lunar year. During this day, every year after the Tet holiday the villagers of the Sinh village come to the temple to worship the ancestor (founder) of wrestling art "chop trees to have wood, saw wood to make the scaffolds" at a place just at the left of the Lai An market. This wrestling competition of Sinh village is a beautiful way of respecting and propagating the tradition of respecting the spirit of martial arts that has been developed by their ancestors and has been an important part of their culture for the past 6 centuries. CAU NGU FESTIVAL On the eve of the Cau Ngu Festival, the entire village makes offerings and rituously worship Truong Quy Cong. This is accompanied by the "fish worshipping ceremony" where people pray for peace and for abundant growth of fish. At an

interval of three years, games representing sea fishing activities are held which includes the "fish catching" game and "net-casting" game. It may be mentioned here that the "net-casting" act is a form of amusement which is accompanied by rituals to honor the merits of the village spirit. After these games, people generally go to watch the rowing boats. HON CHEN TEMPLE RESTIVAL The festival begins with a procession referred to as the God Welcoming ceremony; as it is believed that this particular ceremony brings all the worshipped Gods from the village's temples and shrines to the communal house where various rituals are performed, including the procession in honor of Saint Mother Thien Y A Na. The fact that the procession takes place at night under the moonlit sky adds to the magnificence of the celebration. For the procession a long line of boats are bound together into bigger rafts and set sail on the Perfume River shining with myriad of lights.