Human Resource Manageme nt
-- Prof. Megha Sarkar
"People work harder and smarter when there's something in it for them."
Presented by
Developed By It is an idea that was developed by the
American psychologist Frederick Herzberg in the 1950s. It can be contrasted to job enlargement which simply increases the number of tasks without changing the challenge. As such job enrichment has been described as 'vertical loading' of a job, while job enlargement is 'horizontal loading'.
Concept Job enrichment is an attempt to motivate
employees by giving them the opportunity to use the range of their abilities.
An enriched job should ideally contain: A range of tasks and challenges of varying
difficulties (Physical or Mental) A complete unit of work - a meaningful task Feedback, encouragement and
communication
Techniques (Three Techniques) 1. Turn employees' effort into performance 2. Link employees performance directly to
reward 3. Make sure the employee wants the reward.
How to find out?
1. Turn employees' effort into performance Ensuring that objectives are well-defined and
understood by everyone. Providing adequate resources for each employee to perform well. Example :-IT, Com.Skill, Technology, and Personnel training and development. Creating a supportive corporate culture. Free flow of information. Provide enough freedom to facilitate job excellence. Provide adequate recognition, appreciation,
Cont. Point 1… Provide job variety. This can be done by job
sharing or job rotation programmes. It may be necessary to re-engineer the job
process.
2. Link employees performance directly to reward Clear definition of the reward is a must Explanation of the link between performance
and reward is important
Make sure the employee gets the right reward
if performs well
If reward is not given, explanation is needed
3. Make sure the employee wants the reward. How to find out? Ask them
Use surveys( checklist, listing, questions)
Characteristics Skill Variety – Increasing the number of
skills that individuals use while performing work.
Task Identity – Enabling people to perform a
job from start to finish.
Task Significance – Providing work that has
a direct impact on the organization or its stakeholders. Autonomy – Increasing the degree of
decision making, and the freedom to choose how and when work is done. Feedback – Increasing the amount of
recognition for doing a job well, and communicate the results of people's work
Strategies you can use to enrich jobs in your workplace Rotate Jobs Increase Employee-Directed Feedback Combine Tasks Identify Project-Focused Work Units Create Autonomous Work Teams Implement Participative Management Redistribute Power and Authority
Implementing a Job Enrichment Program Step One – Find out where people are dissatisfied with their current work
assignments.
Step Two – Consider which job enrichment options you can provide.
Step Three – Design and communicate your program.
Advantages Beneficial to Employees and Management Meets Psychological needs of Workers Act as a Motivator
Limitation Success depends on psychology of employee Needs support of employee Motivation Opposition from unions
JOB ENRICHMENT --- How to make it effective ? 1. The people involved must have a
substantial voice in the planning process.
2. There is needed for better understanding of
what people want
3. It should also result in worker enrichment if
productivity increases are the main goal of job enrichment, the programme must show how workers would benefit.
Summary 1 Techniques 2 Characteristics 3 Strategies 4 Implementation a job enrichment program 5 Advantages 6 Limitations 7 How to make it effective ? (Overcome Limitations).
Thank You