Group 3, Chapter 10

  • June 2020
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Training & Development Issues & HRIS Application

Group – 3 Jaspreet (20) Manas (25) Preetam (34) Shakti (45) Snigdha (48) Sonali (50)

AGENDA  INTRODUCTION……………………………………………………Sonali  TRAINING METRICS AND COST BENFIT ANALYSIS….Manas  HRIS APPLICATION IN TRAINING…………………………………………………………….Preetam  LMS……………………………………………………………………..Snigdha  HRIS LEARNING APPLICATIONHRIS T&D APPLICATIONS IMPLEMENTATION ISSUES……………………………………Jaspreet  SUMMARY……………………………………………………………Shakti

Training metrics and cost benefit analysis • Cost – direct, indirect • Benefit –time taken, intangible • Different models • Balance score card • ROI

•Critical factors for evaluation •Evaluation happens in complex, dynamic, variable environment •Political activity •Purpose full , planned , systematic

Conversion in to monetary value 1. 2. 3. 4. 5. 6.

Reaction , satisfaction, planned action Learning and application Implementation Business impact ROI Intangibles

5 steps to conversion  Focus on single unit of improvement in out put ,time , quality  Value for each data unit  Change in out put performance  Annual amount of monetary change in performance  Annual value

Uses of HRIS  Information on the monetary benefits of T&D  Increased production  Reduce the no of complaints  Compare the data collected on the cost of T&D

 Determining appropriate training metrics that may be employed to perform any meaningful CBA.  Creating an elementary T&D system by using a spreadsheet or database desktop application.  Finally the choice of a system is contingent on the T&D needs of an organization,its budget,and its ICT capabilities.

HRIS Applications in Training  Traditional Training software were used for training administration purposes.  Current demands of training applications in terms of compatibility with existing systems, analytical functionality an accessibility to meet business needs.  Primary demand – Furnishing usable information to key decision makers to achieve both administrative & strategic demands  Useful HRIS information should possess three characteristics:  It must be presented in a user friendly manner  It must be meaningful and appropriate  It must be used effectively in decision making process to support an organization's overall business strategy

Elementary HRIS training database are easily set up using commercial or open-source desktop software which can be used to collect, store & analyze training related HR information.

 This spreadsheet can be imported into most training applications.  So many organizations create bespoke databases which are more efficient in data collection & analysis .  These databases allows users to run queries.  The amount of data collection & the level of analysis that a spreadsheet application permits are limited.

Basic Elements an electronic T&D database Data Element Employee Information

Training History Training course completed

Subcategory 1 Employee ID

Subcategory 2

Employee Name

Title First Name Middle Name Second Name

Social Security number Department Position Reporting To Date of training ( Start & End) Training methods Course Course provider Training location

List of departments List of positions

List of common courses List of common providers In-house Out-house Online

Result Duration Cost Notes on performance Certified skills & competencies Professional memberships Educational qualifications

List of professional organizations

HRIS/Learning Applications:LMS Classification

Uses and Capabilities

Administrative system

•Basic employee and T & D records . •Calculation of training costs. •Administrative permissions.

Training management system

•Assignment of training based on skills and certification requirements •Authoring of training courses and initiatives •Online access to courses •Tracking of training attendance and results

Talent Management System

•KSA assessments •Recruiting

HRIS T&D – Implementation Issues  Imitate what the competitors do, without having necessary expertise  Focus has always been on tangible gains and intangible gains have always been ignored  Not aligned with the overall T&D, HR and business strategies  Employees don’t complete the e-learning the program they are enrolled in  Poor planning, most of the time is the main issue

Ways to overcome the issues (NYU)  Develop a culture that takes online learning as seriously as classroom training  Do individual comparisons  Hold managers accountable for the success of their employees  Use managers as role models  Create a social dimension to e-learning

Contd.  Make expectations clear up front  Provide formal rewards  Track performance  Get personal  Hold a team competition  Launch a communications campaign

Core features of LMS  Data base of courses  Data base of people  Self service transactions  Email notifications  E-learning delivery system  Accounting and billing system  Tracking and reporting of learning activities and results  Administration of courses of curriculum.

LMS companion Products  Learning content Management(LCMS): Store and develop T&D content To track training attendance and completion records.

 Talent Management systems/software (TMS)  Virtual Learning environment (VLE): live and recorded webcasts web conferencing

 Collaboration: - Online discussions , messaging , polling - Distribution class schedules and assignments

 HR Applications : - Performance management - Succession Planning/ Talent Management

Importance of LMS • Beckers and Bsat’s model 1. Management Informaion System (MIS) 2. Decision Support System (DSS) 3. Group Decision Support System (GDSS) 4. Expert Systems (ES) 5. Artificial Intelligence (AI)

Summary  Distinction between learning, training and development in order to know the KSA.  Knowledge creation, innovation and organizational learning are inextricably linked to an organization’s capacity to remain competitive.  Range of e-learning methods, role in knowledge acquisition, advantages and disadvantages

 Careful analysis of training needs ,various LT&D methods and individual learning styles is necessary to ensure transfer of learning.  HRIS T&D applications are vital  To identify training needs  To design LT&D solutions and methods  To implement these initiatives  To evaluate the effectiveness of training  To asses the ROI on training

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