Lecture 1 GLOBALIZATION International Business BUSI 2490
Objectives Define International Business q Define “Globalization” q
q Examine “Globalization” § Areas; Drivers; Reasons
International Business q
Definition:
ANY COMMERCIAL TRANSACTION THAT CROSSES THE BORDERS OF TWO (OR MORE) COUNTRIES
International Business cont ’ d qObjects? § Goods – Consumer & Industrial goods
§ Services – Large variety §“Invisibles” – Intellectual property (licensing, franchising), Management Services, Tourism, Transportation § Financing – Lending & Borrowing
International Business – cont ’ d
q Differences from “domestic” business ? §Legal-political, economic, socialcultural, technological §Complexity, Size
International Business
– cont ’ d
q It involves us all! HOW? Imports are the source of things we use (toys, education, infrastructure) Foreign markets (i.e., exports) are essential for our economic wellbeing Companies we work for have significant international business activities We determine government
International Business
BASIC ACTIVITIES –
q Export
q Import
q“International Trade” - for use or resale qOriginating in North Africa – Middle East 2000 B.C.
qInternational Investments (originating during colonialism)
qFDI – controlling assets, property or companies in a “host” country qPortfolio investments – purchasing financial assets (not for “control”)
BASIC ACTIVITIES
–
cont ’ d
qGlobal Financial Services Industry
qBanking, Securities, Insurance, Credit cards, etc.
qSpecial, modern activities
qLicensing – intellectual property for royalty qFranchising – know-how, logos, brand names, etc. for royalty qManagement contracts – operating facilities for a fee qOutsourcing – performing a business function for a fee
Facts of Small Biz Exporting Most exporters have fewer than 50 employees
Comprehensive help is available
Export financing is available
Most products do not need an export license
Copyright © 2010 Pearson Education, Inc. publishing as International Prentice Hall Business 5e
Chapter 1 - 9
Definition of Globalization
qGlobalization is an ever increasing relationship and interdependency between entities of various countries, encompassing:
qBusinesses, qAll types of organizations qGovernments qPeople
in many areas of human development:
qEconomic including financial qSocial and cultural qPolitical and legal qTechnological and operational
Areas of Globalization
e g r a l o t q d s n e i a l p s p n a o i q Globalization of Markets t It a z i n a s g E r o M q S q Globalization of Production q q Globalization of Consumers q q Globalization of Financing q
q
Areas of Globalization – cont ’ d q
qGlobalization of Markets qConsumer goods qe.g., credit cards, burgers qnot prevalent, still maintaining “national” characteristics
qIndustrial goods qmost global markets qraw materials; aircraft; computer software & hardware; financial instruments q
Areas of Globalization – cont ’ d q
qGlobalization of Production qseeking competitive advantage qCost & Quality qfor factors of production qLabour , Energy, Land, Capital, Expertise
Areas of Globalization – cont ’ d
qGlobalization of Consumers qcommunication technology provides organizations consumers from any place on earth qtastes, habits, preferences of consumers have become more and more similar qtechnology has created a well informed “global”
Drivers of Globalization qGlobal Institutions qDeclining (or removal of) Trade and Investment Barriers qTechnological Change qOther q
Drivers of Globalization
qGlobal Institutions qGATT – to reduce trade barriers qWTO – to police the world trade system qIMF – to maintain order in the international monetary system qThe World Bank – to promote economic
Drivers of Globalization qDeclining/removal of Trade and Investment Barriers through qmultilateral agreements on the free flow of goods, services & capital qregional & bilateral agreements on crossborder trade and resource movement
Drivers of Globalization
qTechnological Change qTransportation qCommunications qInformation processing
Drivers of Globalization qOther qPolitical changes qEmergence of “miniMultinationals” qThe effects of expanding FDI qDevelopment of services dedicated to the global business qEver increasing competition
Are “ Globalization ” and “ International Business ” one and the same phenomenon?
qInternational Business and Globalization influence and facilitate each others’ evolution ut o b a s i s s e n i s u b l a n ” o n i t o i a t n a r z i e l a Int n o i t a n r “inte er t a e r g t u o b a & s i s n n o o i i t t a za n i l g a n b o o l m G a ) ” e n c o n i t e a d n iz l e a p n e o d i r t e a n int e d “ ( s ie m o n o c e
Reasons for Globalization qTo decrease cost, improve quality and increase productivity e.g., by avoiding costly and risky transportation systems and using less costly inputs qTo obtain new markets and reduce marketing costs (Bombardier) qTo acquire inputs, resources and expertise (Mittal) qTo access information qTo leverage core competencies (banks) qTo minimize risks (level income streams, complement business cycles from market to market) qTo become more competitive – including by
The Debate on Globalization Globalization Costs Jobs & Lowers Wages
Ø
Ønew jobs in host country = lost jobs in home country
v Globalization Creates Jobs and Boosts Wages vefficiencies create savings, new investments & wealth
q v
Jobs and Wages Supporters
Opponents ê
Eliminates jobs in developed nations ê
ê
Lowers wages in developed nations
é
é
é
ê ê
Exploits workers in developing nations
Increases wealth and efficiency everywhere Generates labor market flexibility in developed countries é
é
Advances economies of developing nations
Copyright © 2010 Pearson Education, Inc. publishing as International Prentice Hall Business 5e
Chapter 1 - 23
The Debate on Globalization Ø
Globalization Has a Negative Impact on Labour and Environmental Regulations
Øfirms move to countries with low labour and environmental standards
v Globalization brings positive influences to Labour & Environmental regulations
vthere is evidence contradicting the critics’ claims regarding labour standards, including new labour legislation adopted by many emerging markets vgovernments of emerging nations
Labor, Environment, & Markets Opponents – Globalization lowers
Supporters + Investment raises
labor standards
labor standards
– Weakens protection of
+ Open economies most
the environment
– Exploits workers in poor nations
environment friendly
+ Companies concerned for future markets
Copyright © 2010 Pearson Education, Inc. publishing as International Prentice Hall Business 5e
Chapter 1 - 25
The Debate on Globalization Globalization is a threat to Democracy and National Sovereignty ØSupranational institutions with appointed officials dictate the actions of sovereign nations v Globalization has helped the worldwide spread of democracy vmore democracies than ever vsometimes, the loss of “sovereignty” (e.g., in Ø
National Sovereignty Opponents
Su p p or t e r s
Supranational institutions reduce autonomy of national, regional, and local governments
Globalization has benefited societies by helping to spread democracy worldwide
Copyright © 2010 Pearson Education, Inc. publishing as International Prentice Hall Business 5e
Chapter 1 - 27
The Debate on Globalization ØGlobalization has a negative impact on culture ØCultural diversity is destroyed and small local business is wiped out vGlobalization protects the deep moral and cultural norms, allows countries to export their cultural goods and to trade for goods that
Impact on Culture Opponents • Destroys cultural diversity • Homogenizes our world • Bankrupts local small businesses
Supporters • Specialize and trade to obtain other goods • Import cultural goods from other nations
• Protects deeper moral and cultural norms Copyright © 2010 Pearson Education, Inc. publishing as International Prentice Hall Business 5e Chapter 1 - 29
The Debate on Globalization
Globalization leads to a high costs for economic growth and income inequality
vGlobalization - a major reason for the unprecedented economic growth worldwide vhigh costs - temporary; investments = huge benefits vexpanding middle-classes and high standard of living vincome inequality is influenced more by technology and politics than globalization vcountries open to trade and investment grow faster
Income Inequality In com e In e q u a lit y debate
1
2
Inequality within nations Poor people in developing nations benefit most from an open economy
Inequality between nations Nations open to world trade and investment grow faster than rich nations
3
Global inequality Inequality has fallen, but experts disagree on the extent of the decline
Copyright © 2010 Pearson Education, Inc. publishing as International Prentice Hall Business 5e
Chapter 1 - 31
Recap of Objectives Define International Business q Define “Globalization” q
q Examine “Globalization” §Areas, Drivers & Reasons
LECTURE 2 CROSS-CULTURAL
BUSINESS
International Business BUSI 2490
Objectives
q Examine some definitions of “culture” q Identify components of culture q Discuss two frameworks for classifying culture q Evaluate implications of cultural differences for international business management
What Is Culture?
Set of values, beliefs, rules, and institutions held by a specific group of people
© Prentice Hall, 2008
International Business 4e
Chapter 2 - 35
More definitions q
CULTURE (Diana Kendall, et al, Sociology in our times, 3ce) qthe knowledge, language, values, customs and material objects that are passed from person to person and from one generation to the next in a human group of society; qin other words: ideas, behaviour AND material possessions common to a
More definitions q
qCULTURE = Tradition (collective programming of the mind) – making the members of one group distinct from others. qCulture is a society’s (or a group’s) system of shared and learned values and norms; as a whole, these VALUES and NORMS are the society’s (or the group’s)
design for living
q qValues: abstract ideas about the good, the right, the desirable qNorms: social rules and guidelines; determine appropriate behaviour in specific situations
Components of Culture Aesthetics Physical environme nts
Education
Values & attitudes
Cultu re
Personal communic ation
Manners & customs
Social structure Religion
© Prentice Hall, 2008
International Business 4e
Chapter 2 - 38
Aesthetics Music Painting Dance Drama Architecture
© Prentice Hall, 2008
International Business 4e
Chapter 2 - 39
Values and Attitudes Values Values
Attitudes Attitudes
The ideas, beliefs, and customs to which people are emotionally attached • Freedom • Responsibility • Honesty
© Prentice Hall, 2008
Positive or negative evaluations, feelings, and tendencies people hold toward objects or concepts • Time • Work • Cultural change
International Business 4e
Chapter 2 - 40
Manners and Customs Manners
Customs
Appropriate behavior, speech, and dressing in general
Traditional ways or behavior in specific circumstances
© Prentice Hall, 2008
International Business 4e
Chapter 2 - 41
Physical and Material Culture
N: O E C N E INFLU n& o i t c u d o r p Agri-food on i t p m ing u s v i l n & co n o i t truc s n o c e s u Ho s condition tion a t r o p s n a r T
These influence a culture’s development and pace of change Topography Physical features characterizing the surface of a geographic region Climate Weather conditions of a geographic region Material Culture Technology used to manufacture goods and provide services © Prentice Hall, 2008
International Business 4e
Chapter 2 - 42
Social Structure Social structure
Culture’s groups, institutions, social positions, and resource distribution
Social stratification
Process of ranking people into social layers
Social mobility
Ease of moving up or down a culture's "social ladder" © Prentice Hall, 2008
International Business 4e
Chapter 2 - 43
Slide 3-3
Social Structure and Culture TWO MAIN CRITERIA TO COMPARE CULTURES • whether the unit of social organization is the individual or the group • the degree to which a society is stratified into classes or castes
McGraw-Hill Ryerson
© 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
Slide 3-4
Business implications of Individual vs. Group Societal Characteristics • Individual – Managerial mobility between companies – Economic dynamism, innovation – Good general skills – Teamwork difficult,
• Group
– Loyalty and commitment to company – In-depth knowledge of company – Specialist skills – Easy to build teams, collaboration – Emotional identification with group or company non– collaborative e.g., Japanese – Exposure to companies McGraw-Hill Ryerson © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. different ways
Slide 3-4
Social Stratification Family Background, Occupation, Income Social Mobility • Caste system
– Position determined by family – Change not usually possible
• Class system – Position at birth can be changed by luck or achievements McGraw-Hill Ryerson
Significance • Class consciousness
– Relationships are based on class backgrounds – Mutual antagonism even hostility – Raises cost of doing business
© 2006 The McGraw-Hill – Companies, Inc., All Rights Reserved.
More on Social Class i.a.w. the relation to
Means of Production Marx):
(Karl
“ M u ltid im e n sio n a l“ a p p ro a ch to so cia l stra tifica tio n ( Max Weber
)
qW E A LT H qP O W E R qP R E S T IG E
qCAPITALISTS - own & control
E x a m p le o f cla sse s :
the means of production; achieve wealth through capital
U p p e r ( upper -upper , lower u p p e r) M id d le (upper-middle, lower
qWORKING CLASS (PROLETARIAT) – own and sell
middle)
Working class Working poor Underclass
World Religions Christianity Islam Hinduism Buddhism Confucianism Judaism Shinto
© Prentice Hall, 2008
Origin Origin of of Human Human Values Values
International Business 4e
Chapter 2 - 48
Slide 3-5
Religion, Ethics, and Culture • Religion = system of shared beliefs about the sacred • Ethical systems = moral principles or values that shape & guide behaviour; often, products of religion • Economic characteristics of major religious groups: – Christianity - Protestant work ethic – Islam – similar principles with those in Judaism and Christianity – Hinduism - anti-materialistic, socially stratified – Buddhism - anti-materialistic, social equality – Confucianism - hierarchy, loyalty, honesty – Shinto – loyalty, respect, enjoyment of life All have significant sub-sets with distinct and © 2006 The McGraw-Hill Companies,beliefs Inc., All Rights Reserved.
McGraw-Hill Ryerson
Education Cultures pass on traditions, customs, and values through schooling, parenting, group memberships, etc. Education level
Well-educated attract high-paying jobs, while poorly educated attract low-paying manufacturing jobs
Brain drain
Departure of highly educated people from one profession, geographic region, or nation to another
© Prentice Hall, 2008
International Business 4e
Chapter 2 - 50
Layers of Culture qLayers qValues, Rituals, Heroes, Symbols => Practices qLevels of layers* qNational level – the nation as a whole qRegional level – ethnic, linguistic, religious differences within a nation qGender level – female vs. male qGeneration level – parents & children, parents & grandparents qSocial class level – differences in occupation, educational * Source: www.tamu.edu/classes/cosc/choudhury/culture.html
Cultural Literacy
Detailed knowledge of a culture that enables a person to function effectively within it Ethnocentrism Belief that one’s own ethnic group or culture is superior to that of others
X
√
Polycentrism Adapt to the “local” culture
Geocentric Approach
© Prentice Hall, 2008
International Business 4e
Chapter 2 - 52
Classifying Cultures
Kluckhohn-Strodtbeck Framework Relation to nature WHO CONTROLS WHOM
Material or spiritual
Time orientation FOCUS ON PAST, PRESENT, FUTURE?
Responsibility to others
Trust and control CAN PEOPLE BE TRUSTED?
View of personal space WORK/LIVE IN PRIVATE OR PUBLIC?
© Prentice Hall, 2008
International Business 4e
Chapter 2 - 54
Hofstede Framework Individualism Individualism vs. vs. collectivism collectivism
Power Power distance distance Accepting Acceptingsocial social inequality inequality Achievement Achievement vs. vs. nurturing nurturing
Uncertainty Uncertainty avoidance avoidance Copyright © 2010 Pearson Education, Inc. publishing International as Prentice Business Hall 5e
Long-term Long-term orientation orientation Chapter 2 - 55
Power Distance & Individualism vs. Collectivism
© Prentice Hall, 2008
International Business 4e
Chapter 2 - 56
Power Distance & Uncertainty Avoidance
© Prentice Hall, 2008
International Business 4e
Chapter 2 - 57
Looking forward q
q Please Read: CHAPTERS 3 and 4 qHOMEWORK!
q Presentation assignments! q Keep up with MESP requirements for Term Projects