Unlock the Insight And you’ll Sell More!
“ The obligation of Advertising (is) to Sell.” David Ogilvy
3000 Messages A Day
300+ Exposures A Day
Recall 10?
1-3? Response
How are you going to be the one that makes the connection?
Illustrative Estimates
YOUR :30 Spot Who
are are? What are you? Where are you going with your degree? When are you getting there? Why are you doing that and why are you here?
Relation of Promotion Objectives, Adoption Process, and AIDA Model Promotion Objectives Informing Persuading Reminding
Adoption Process Awareness Interest Evaluation Trial Decision Confirmation
AIDA Model Attention Interest Desire Action
© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin—for use only with Essentials of Marketing
What Makes the MOST EFFECTIVE Advertising? Actionable Produces
Results Involves the customer In its communication In message development Relevant call to action Brand Experience Long term relationship
Your YOUR REAL JOB
Job
TYPES OF ADVERTISING MEDIA..
@copyright Gulshan Dua, Shailja & Aishwarya
TV COMMERCIALS.. The world’s the most effective, most pervasive, and most popular method of selling products. Severe advertising techniques are now being used, to attract the consumers in such a way that the product stays in their mind.
Advertisements should be gripping and eye catching and this is what every brand is trying to do.
Watch it : http://youtube.com/watch?v=fl1ZpEw0TtM
:-abhi
Technique of making a TV commercial can be anything, bottom line is it should attract viewers. Commercials are now short, to the point, much more attractive and use amazing strategies, to surprise their viewers. The latest most talked about advertisement is LUX featuring Sharukh Khan.
Watch it : http://youtube.com/watch?v=C0kSzXSrWAg :abhi..
Using a brand ambassador for every brand is a very common thing now.
http://youtube.com/results?search_type=search_videos&search_query=cadbury%20
Another very popular strategy is to use kids for almost every advertisement, whether Surf Excel or Asian Paints, kids do it and say it all.
http://youtube.com/watch?v=2z2b8NDBzjc
Abhi…
http://youtube.com/watch?v=zEj-BGFvcMQ
PRINT ADVERTISING.. One of the most popular and native form of advertising, includes printing pictures in an attractive manner. Print advertising is the oldest form of advertising and is the advertising done through newspapers, magazines, pamphlets etc.
Currently, the largest share of the advertising pie in value terms goes to the print segment followed closely by television. In India, print advertising is expected to grow at 23% in 2005, compared to an expected growth of 11.6% in TV. Five fundamentals of successful print advertisements:
attract attention appeal to the reader’s self-interest should communicate the company’s unique advantage
Should tell what all advantage their product has, which others do not offer. It should motivate readers to take action.
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HUMOUR sells!! The following advertisement proves it.
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RADIO ADVERTISING..
http://youtube.com/watch?v=XlsAjCzI14k
abhi….
Inexpensive form of advertising, which reaches far and wide to numerous listeners. A well-produced radio spot can inspire the imagination like nothing else. Without a video aspect, the listener's mind is free to wander, to conjure up splendid and impossible scenarios to hold their interest. People hear radio ads usually while do something else, so the bottom line once again “It has to be good!”
Three guidelines for radio commercials that can make listeners sit up and take notice: Grab attention. Right from the start, a great spot should grab and hold the listener's attention. Comedy is a common technique. Keep them listening. The best radio spots make a listener want to listen all the way through. Audience must be able to relate to the story. Reward the audience. Radio isn't a direct-response medium. The spot should close with a solid payoff resolution of a humorous situation or some final bit of information that helps listeners take advantage of what is being offered.
Radio is a powerfully emotive medium. As a result it offers a good opportunity to talk about brand values from a human perspective. Radio is a very authentic medium where the voice can carry authority, warmth and experience. Radios can be combined with the other different forms of advertising, which can prove beneficial for the brand.
BILLBOARD ADVERTISING.. A billboard or hoarding is a large outdoor signboard Found in places with high traffic such as cities, roads, motorways and highways. Billboards show large advertisements aimed at passing pedestrians and drivers. The biggest example of a digital billboard would be the Times Square in New York, USA.
It is a signature of America's marketing and financial prowess, a world-famous tourist attraction and one of the country’s most coveted marketing communications venues.
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ONLINE ADVERTISING.. Internet
is increasingly a part of the media mix for advertisers as they realize its high potential in reach and penetration . The Internet has great cost advantage, the cost per 1,000 reach is very effective when compared to other media. Types of Online Advertising are: Pop – Ups Web Banners Email Advertising
Pop
– Ups
Pop-up ad is an advertisements that displays in a new browser window. Pop-up advertisements are a form of online advertising on the World Wide Web intended to increase web traffic or capture email addresses. But there is a strong resentment by some web surfers towards pop-up ads.
Emails Another very important way of advertising online. Users will make very quick decisions when they open an email. Users generally consider the following:
Usefulness - the email's content and purpose should be immediately clear and relevant Usability - users need to see they can quickly find what they want. Desirability - do users actual want to read on - does it feel like a positive experience?
Web Banners
Web
banner or banner ad is a form of advertising on the World Wide Web. Rectangular, flashing boxes at the top of WebPages on commercial sites. It is an advertisement graphic hyper linked to the URL of the advertiser. These images are usually placed on web pages that have interesting content. When the viewer clicks on the banner, the viewer is directed to the website advertised in the banner.
BALLOON ADVERTISING.. Inflatables
are highly visible communicators and act as a powerful eye catcher among the masses for display, especially FMCG goods. These huge inflatables picture a natural replica of the brand and leaves a permanent impression and recall value. Advertising inflatables and custom balloons are simply the cheapest way to promote any business with satisfaction guaranteed.
Advertising builders.
balloons
are
great
traffic
COMPARATIVE ADVERTISING Comparative advertising, as a special form of advertising, is a sales promotion device that compares the products or services of one undertaking with those of another, or with those of other competitors.
Function of comparative advertising To objectively demonstrate the merits of their products. Promotes the transparency of the market Stimulate competition
SURROGATE ADVERTISING SURROGATE
ADVERTISING’ IS DUPLICATING THE BRAND IMAGE OF ONE PRODUCT EXTENSIVELY TO PROMOTE ANOTHER PRODUCT OF THE SAME BRAND
ALL YOU WANTED TO KNOW ABOUT AN AD AGENCY..
INTERNATIONAL ADVERTISING AGENCIES
DENTSU, INCOME US$ 2078.1m Mc CANN-ERICKSON, US$ 1857.9m J WALTER THOMPSON, US$ 1536.1 OGILVY & MATHER, US$ 1,135.4m
• • • •
DOMESTIC ADVERTISING AGENCIES
HINDUSTAN THOMPSON ASSOCIATES,INCOMES US$ 10,091. LINTAS:INDIA, US$ 8,690. MUDRA COMM US$ 5,585. O & M, US$ 4,534.
PARTICIPANTS IN THE IMC PROCESS Advertiser (Client) Advertising Agency Media Organizations Marketing Communications Specialist Organization Collateral Services
Direct Response Agencies
Sales Promotion Agencies
Public Relations Firms
Interactive Agencies
ADVERTISING DEPARTMENT UNDER CENTRALIZED SYSTEM President
Production
Finance
Advertising
Marketing
Marketing Research
Research and Development
Sales
Human Resources
Product Planning
PROS & CONS OF CENTRALIZATION + Positive
- Negative
Better Communications
Less Goal Involvement
Fewer Personnel
Continuity Of Staff
The Centralized System
Longer Response Time
Can’t Do Multiple Product Lines
DECENTRALIZED BRAND MANAGEMENT SYSTEM Corporate Production
Finance
Sales
Marketing
Research and Development
Product Management
Human Resources
Marketing Services
Brand Manager
Brand Manager
Ad agency
Ad agency
Advertising Department
Sales Promotion Merchandising
Marketing Research
Package Design
PROS & CONS OF DECENTRALIZATION + Positive
- Negative
Concentrated Attention
Lack of Experience in IMC
Rapid Problem Response
Increased Flexibility
The Decentralized System
Competition for Resources
Lack of Authority
PROS & CONS OF IN-HOUSE AGENCIES + Positive
- Negative
Cost Savings
Less Experience
More Control
Better Coordination
The In-house Agency
Less Objectivity
Less Flexibility
AD AGENCIES HAVE SKILLED SPECIALISTS
Artists
Writers
Researchers
Photographers
Media Analysts
Other Skills
© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
FULL-SERVICES AGENCIES Planning advertising Creating advertising Producing advertising
Full Range of Marketing Communication and Promotion Services
Strategic market planning Sales promotion and training Trade show materials
Performing research Selecting media
Package design
Non-Advertising Services
Public relations and publicity
TYPICAL FULL-SERVICE AGENCY ORGANIZATION
President VP Creative Services
VP Account Services
Writers
TV Print Account Media Art Directors ProducitonProductionSupervision Traffic
Traffic
Account Executive
VP Marketing Services Research
@copyright Gulshan Dua, Shailja & Aishwarya
Board of Directors
VP Management and Finance
Sales Office Promotion Management
PersonnelAccountingFinance
SERVICES PROVIDED BY AGENCIES Agency Services
The link between agency and client Managed by the Account Executive
Marketing Services Research department may design and execute research programs Media department may analyze, select and contract media resources
Creative Services Creation and execution of ads Copywriters, artists, other specialists
@copyright Gulshan Dua, Shailja & Aishwarya
Account Service
THE ROLE OF CREATIVE BOUTIQUES
Creative Boutiques
Provide Only Creative Services
Full-Service Agencies May Subcontract With Creative Boutiques
Other Functions Provided by the Internal Client Departments
COCA COLA’S IN-HOUSE http://youtube.com/watch?v=gTPWsvLnp9Y
BOUTIQUE CREATED THIS POPULAR SPOT
http://youtube.com/watch?v=bXdsaYHUn1M http://youtube.com/watch?v=XlsAjCzI14k
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+
MEDIA BUYING CAN BE SPECIALIZED
Media Buying Services
Specialize in Buying Media, Especially Broadcast Time
Agencies and Clients Develop Media Strategy
Media Buying Organizations Implement the Strategy and Buy Time and Space
METHODS OF AGENCY COMPENSATION Commissions Method Cost-Plus Agreements
Compensation Methods
Percentage Charges Fee Arrangements Incentive-Based Payment
© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
WHY AGENCIES LOSE CLIENTS
Poor performance Unrealistic demands
Personality conflicts
Personnel changes
Poor communications Changes in size
Conflict of interests
© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
Changes in strategy Declining sales Payment conflicts Policy changes
HOW AGENCIES GAIN CLIENTS
Referrals
Presentations
Solicitations
Public Relations
Image, Reputation © 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
DIRECT RESPONSE AGENCY ACTIVITIES
Data Base Management Direct Mail
Media Services Direct Response Agencies
Research
Creative
Production
© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
ACTIVITIES PERFORMED BY SALES PROMOTION AGENCIES Promotion Planning
Research Research Coordination With Advertising Premium Design Contest/Sweepstakes Development Data Base Marketing © 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
@copyright Gulshan Dua, Shailja & Aishwarya
Creative Work
FUNCTIONS PERFORMED BY PUBLIC RELATIONS FIRMS
Generating Publicity
Program Planning Image Portrayal
Lobbying Public Affairs
© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
@copyright Gulshan Dua, Shailja & Aishwarya
Strategy Development
Damage Control
FUNCTIONS PERFORMED BY INTERACTIVE AGENCIES Web Banner Ads
Web Sites
CD-ROMs
Kiosks
Audio
Video
@copyright Gulshan Dua, Shailja & Aishwarya
Interactive Media Creation
Digital Content Animation © 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
Special Effects
MARKETING RESEARCH COMPANIES Planning and Implementing Research Information Application Analysis and Interpretation Primary Data Collection
Qualitative & Quantitative
Secondary Data Collection © 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
CHOOSE AD AGENCY MARKET COVERAGE QUALITY OF COVERAGE EXPERTISE TO DEVELOP CENTRAL AD CAMPAIGN CREATIVE REPUTATION SCOPE & UTILITY OF SERVICES DESIRABLE IMAGE SIZE & TYPE OF AGENCY.
An
Agency’s Art = means to an end = is commercial in nature. NOT an entertainment business NOT a vehicle for inner self expression At
the end of the day “Did you sell more product?”
It is MUCH easier to produce art than to produce art that sells something else
Advertising Development Perspectives Client Says: “My Brand” Account Director: “My Client” Creative Director: “My Ad” Planner says: “My Consumer”
INTERNATIONAL ADVERTISING AGENCIES DENTSU, INCOME US$ 2078.1m Mc CANN-ERICKSON, US$ 1857.9m J WALTER THOMPSON, US$ 1536.1 OGILVY & MATHER, US$ 1,135.4m
DOMESTIC ADVERTISING AGENCY HINDUSTAN THOMPSON ASSOCIATES,INCOMES US$ 10,091. LINTAS:INDIA, US$ 8,690. MUDRA COMM US$ 5,585. O & M, US$ 4,534.
SETTING UP GLOBAL ADVERTISING BUDGET PERCENTAGE OF SALES COMPETITTIVE PARITY OBJECTIVE AND TASK RESOURCE ALLOCATION
ADVERTISING REGULATIONS ADVERTISING OF VICE PDTS & PHARAMACEUTICALS COMPARATIVE ADVERTISING CONTENT OF AD MSG ADS TARGETTING CHILDREN
HOW TO COPE WITH AD REGULATIONS? KEEP TRACK OF REGULATIONS AND PENDING LEGISLATIONS SCREEN THE CAMPAIGN EARLY ON LOBBYING ACTIVITIES CHALLENGES EGULATIONS IN COURT ADAPT MARKETING MIX STRATEGY
CORDINATING INT’L ADVERTISING MONETORY INCENTIVES ADVERTISING MANUALS LEAD COUNTRY CONCEPTS GLOBAL OR PAN REGIONAL MEETINGS.
APPROACHES TO CREATING ADVERTISING COPY “LAISSEZ FAIRE” EXPORT ADVERTISING PROTOTYPE STANDARDIZATION REGIONAL APPROACH PATTERN STAANDARDIZATION
The obligation of Planning is to UNCOVER HOW to develop a long-lasting, bonding relationship with the customer. “ at the heart of a creative philosophy is the belief that nothing is so powerful as an insight into human nature, what compulsions drive a man, Most Effective what instincts dominate his action, Advertising Involves the customers even though his language so often camouflages what really motivates him. For if you know these things about (a) KNOW man you can touch him at the core of THIS his being.” Bill Bernbach
♦ WHAT is the role of an advertiser?
If you’re going to hunt wild pigs, the first thing you’ve got to do is learn how to be a pig. You’ve got to think like they think, move like they move, and have the same instincts for safety and danger. Hawaiian knife hunter via Jon Steel
Turn Yourself into a Consumer
CREATIVE STRATEGY
STANDARDIZATION VS ADAPTATION
GLOBAL ADVERTISING CONTINUUM Adapted
Standardized
STANDARDIZATION VS. ADAPTATION OF INTERNATIONAL ADVERTISING Local Environmental Determinants Cultural Environment Economic Conditions Legal Conditions Competition Advertising Infrastructure Consumer Profile Country of Origin Image Firm Determinants FirmEnvironmental Environment Determinants Managerial * Managerial and and Financial Financial Characteristics Characteristics - Corporate - Corporate Strategy Strategy - Internal - Internal Culture Culture - Decision-making - Decision-making authority authority - Financial - Financial condition condition of organization of organization *Nature Natureorofproduct product Intrinsic Determinants International advertising objectives Relationship between multinational advertiser and advertising agency (ies) Creative Strategies Media Strategy Other elements of the communication mix Support activities and barriers
Area of strategies and tactics Standardization of creative strategy and tactics A spectrum of various degrees of
The
adaptation
International
influenced by
advertising
the presence
strategy
or absence
continuum
of the local, firm and intrinsic determinants
Adaptation of creative strategy and tactics
STANDARDIZED ADVERTISING
Assumption: Consumers everywhere share the same wants and needs Maintaining
consistent image Reducing confusion among world travelers Implementing single-coordinated campaign across countries Reducing development, media, and other costs
PRODUCTS SUITABLE FOR STANDARDIZED ADVERTISING Luxury products High-tech products Experiential products Favorable country image
ADAPTED ADVERTISING
Assumption: Insurmountable cultural, economic, infrastructural, and political differences across countries Increasing
effectiveness by tailoring ads to local
conditions Giving more freedom to subsidiaries
MERITS OF STANDARDIZATION SCALE ECONOMIES CONSISTENT IMAGE GLOBAL CONSUMER INSIGHTS CREATIVE TALENT CROSS FERTILIZATION
BARRIERS TO STANDARDIZATION CULTURAL DIFFERENCES ADVERTISING REGULATIONS MARKET MATURITY “NOT INVENTED HERE”(NIH) SYNDROME.
Global Difficulties with the Communication Process In
China: KFC’s slogan: “Finger lickin’ good” came out as “Eat your fingers off” Also in China: Coca-Cola had thousands of signs made using the translation: “Ke-kou-ke-la” Depending on the dialect this means . . . “Bite the wax tadpole,” or “Female horse stuffed with wax”
In
Taiwan: Pepsi’s slogan, “Come alive with the Pepsi generation” came out as “Pepsi will bring your ancestors back from the dead”
PULLING AND PUSHING PROMOTIONAL STRATEGIES Pulling strategy: strategy promotional effort by a seller to stimulate demand among final users, who will then exert pressure on the distribution channel to carry the good or service, pulling it though the marketing channel Pushing strategy: strategy promotional effort by a seller to members of the marketing channel intended to stimulate personal selling of the good or service, thereby pushing it through the marketing channel
Preparing the Creative Brief
Addresses These Key Issues:
Who is the Typical Target Consumer? Demographics Psychographics Usage and Behavior How do Consumers View the Brand? What is the Role for Advertising?
How well These are Answered = Key
Preparing the Creative Brief
Focus on the Consumer
Written From Consumer POV Use THEIR terminology
Introduces the Creative Department to the Person They’re Talking to Know the Creative Team/Confidence of
ADVERTISING AWARDS
THE ADVERTISING HALL OF FAME The Advertising Hall of Fame, is a virtual museum. Celebrates the extraordinary men and women who have made significant contributions to advertising and society. Honors the extraordinary achievements of advertising leaders.
The Advertising Hall of Fame does the following : Honors the extraordinary achievements of advertising leaders. Educates members of the industry and academia. Inspires current and attracts future advertising professionals.
CANNES LIONS The International Advertising Festival Cannes Lions - is the largest gathering of worldwide marketing and advertising professionals, as well as the most prestigious advertising awards. Winning companies receive the Lion awards, honoring the most creative TV/cinema, print, outdoor, online, radio and integrated advertising.
ABBY
These are the Indian advertising awards, which are awarded to excellence in all the types of advertising.
Press - Foods Silver Agency : Ogilvy & Mather Brand/Client : Cadbury Dairy Milk Chunky Team: Ogilvy & Mather Team
Press - Business Products & Services Silver Agency : Ogilvy & Mather Brand/Client: Hutch Team: Ogilvy & Mather Team
http://youtube.com/watch?v=QafQuNpArpw
WORK FOR AD AGENCIES ANYMORE
This is the best of times and worst of times for Indian advertising agencies. The raw material of any knowledge-based industry is the people working in that organisation..and the Advertising Agency has a short supply of it. The 15 per cent commission system — the reward system that is adopted by the advertising industry around the world — is the culprit for this situation.
The Solution:
Build ‘knowledge laboratories’ Let fresh talent bloom Give more teeth to seniors Treat employees with care
Else, there will be notices outside advertising agencies proclaiming
‘Trespassers will be hired……...’