Gitesh Agarwal

Gitesh Agarwal Madhuban, 25/12 Ritherdon Road, Chennai 600 007. India PH: +91 44 2532 3774 | Mob: +91 98402 40298 | E-mail: [email protected] Nationality: Australian / Overseas Citizen of India (OCI) STRENGTHS • Creative and out of the box thinking. • Ability to look through ambiguities, comprehend limitations, and make best utilisation of available resources. • Project conceptualising, organisation and management capability, especially complex projects. • Exceptional Communication; articulation and presentation skills. • Ability to effectively liaise with top management, industry and Political bureaucracy. • Information Sponge: keeping tabs on developments across various industry sectors, and social issues. Summary of Skills and Experience

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12+ years of experience in service industry and international trade, from sales to strategic marketing; international alliances, and business development. • Significant experience in identifying niches in markets and developing customised plans based on analysis of client requirements. • Proficient at conceptualising & implementing strategies; promotional activities & events for product awareness & brand visibility, across multiple industry sectors. • Ability to effectively manage Client & customer relationships. • Effective communication, team building & relationship management skills. • MBA in International Business; Diploma in Sales & marketing; various skill enhancement courses. Educational Qualification • • •

MBA in International Business from University Of Western Sydney, Australia, 1996. Diploma in Sales & Marketing Management from National Institute of Sales, 1995. B.A. in Corporate Secretaryship from University of Madras, 1994.

Marketing & Managerial workshops attended: • • • • • • • • • • • •

Born to Win – NLP course Wine Appreciation Course: Armadale Cellars, Melbourne. Radio Jockey – introductory workshop. Embedding Evolutionary Excellence – IIM-Bangalore Logistics Conference 2007, India. Personal Travel Safety – PTS, Australia Power of Presentation – VIVID Learning, Australia Customer Relationship Management - Macquarie Marketing Group, Australia Selling Skills – Christopher Fulten, UK Advanced Negotiation Skills – Redwood Edge, India Revenue Management -Tata Institute Time Management and PR Workshops

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Gitesh Agarwal Madhuban, 25/12 Ritherdon Road, Chennai 600 007. India PH: +91 44 2532 3774 | Mob: +91 98402 40298 | E-mail: [email protected] Nationality: Australian / Overseas Citizen of India (OCI) ORGANISATIONAL EXPERIENCE Since Nov 2003: Business Development Manager, Australian Trade Commission (Australian Govt) Key Performance Areas • Knowledge and awareness of Business Environment: Economic, Political; Social and Demographic, market and regional trends that can impact on the general business environment. o Identify, and qualify both Customers and clients, and critical factors for market entry and success. o Perform SWOT analysis of industry and segments within, and be aware of Competitive environment. o Organise Trade missions and Buyer visits. • Represent the Federal Govt / Office at various seminars, forums. • Increase Australia’s market share in the given sectors, and geographical areas. o Raise awareness of Australian capability in the market. o Facilitate Australian participation in new developments by identifying and promoting new projects in the market. o Enhance Australia’s presence in the local market by promoting outwards investment and facilitating the establishment of local branch offices. o Exploit avenues for investment into Australia. • Liaise with Industry, Government bodies in both countries and keep updated record of Market access and Regulatory issues Major Achievements at Austrade • •

Panel speaker & representation of Federal office ‘CleanTech Forum 2008’, Melbourne. First South Asian to be given a 2 month stint with Australian operations. • Conceptualized the Tier-2 strategy and Project managed it under ‘Doing business with Australia’ series in South India. • Coordinated opening of the Australian Consulate General. • Project managed various Australian ministerial visits namely: Mr. John Howard (ex Prime Minister); Mr. Warren Truss (ex-Minister for Trade); Mr. Alexander Downer (ex Foreign Minister); Mr. Peter McGauran (ex Agriculture Minister) and other visits of State Premiers and State ministers. • Project managed expectations and advised on macro market entry strategies to the adjoining high-level business delegations. • Project managed Partner Country status and participation in CII-Foodpro 2005. • Awarded various Special awards and Best in Class Awards in SEASAP. • Key member, South Asia teams: Food & Beverage and Agribusiness; Environment & Clean Technologies; Marine, Automotive; Fashion & Retail; Logistics; Media, Arts & Culture. • Have advised more than 1500 Australian companies with Market knowledge; briefing, entry-strategies and in-market assistance. • Have facilitated over 6 years, about 250 successful exports for more than 150 clients.

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Gitesh Agarwal Madhuban, 25/12 Ritherdon Road, Chennai 600 007. India PH: +91 44 2532 3774 | Mob: +91 98402 40298 | E-mail: [email protected] Nationality: Australian / Overseas Citizen of India (OCI) Jan 1999 – Nov 2003: (Executive Sales/ Assts Sales manager/ Deputy Sales manager) Sales Manager / Product Head of Dept -Sales & Marketing, Taj Groups of Hotels (TATA Group) Key Performance Areas

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Product Development: Overseeing the complete business operations including Sales; Sales administration; Business Development & accountable for topline profitability and operational results for increased sales growth. • Strategic Alliances: Identifying reliable and financially strong local business partners from allied businesses, for sustainable long-term market expansion and revenue growth. • Promotion strategies: Conceptualising, budgeting & Implementing sales promotional strategies & visibility plans through advertising, special events, media planning & city blitzes enabling business growth. • Relationship management: with key high value clients ensuring quality & service norms and also achieve customer satisfaction by quick redressal of all complaints. • Team Management: Supervising & co-ordinating with sales team across India & overseas to achieve sales target & elevate revenue growth. Major Achievements at the Taj

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Record target achievement & the no. 1 position of allocated product. Selected as part of Taj ‘Dream-PR’ team. • Successfully achieved 5 promotions within a short span of 5 years. • Successfully introduced various programmes like “Taj Singles Vacations”, “Taj Junior League” & “Taj advantage and Taj Innercircle” • Facilitator for “Tata Business Excellence Model”, to implement TBEM policies, validating various processes in cross-functional teams. • Successfully set a benchmark for the Leisure Division by developing unique Promotional tools. Jan 1998 - Dec 1998: Partner - E-Unlimited, an Event Management Company. (Entrepreneurial Venture) Key Performance Areas • Overseeing operations for event management and brand promotion campaigns. • Conceptualising, designing, organising and managing Promotional campaigns and Events based on market feedback, consumer buying behaviour analysis. • Identifying and developing new clients to achieve revenue objectives & ensuring quality service to existing clients for enhancing customer satisfaction levels.

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Gitesh Agarwal Madhuban, 25/12 Ritherdon Road, Chennai 600 007. India PH: +91 44 2532 3774 | Mob: +91 98402 40298 | E-mail: [email protected] Nationality: Australian / Overseas Citizen of India (OCI) Oct 1996 - Oct 1997: Marketing Manager, Alarmit India Pvt. Ltd- Chennai Key Performance Areas • Relationship management & client servicing with clients ensuring product quality & service norms and also achieve customer satisfaction. • Conducting extensive market research and analysing latest market trends to fine-tune the sales strategy for business elaboration. • Identifying financially strong & reliable clients & business partners for long term market expansion & revenue growth. Other Assignments From June 1998 to Dec 1998 freelanced as a faculty for NIIT, teaching Personality Development & Communication Skills for the TQM modules. COMPUTER SKILLS Windows XP, MS office, Adobe illustrator, Adobe Photoshop & Internet. Diploma in Visual design SOCIAL MEMBERSHIPS • • •

Charter Chairman: Founder member : Member:

MSRT 159, Round Table of India Young Manager’s Forum Madras Management Association; World Council for Renewable Energy; Renewable Energy World; Indian Youth Climate network Member - Australian Alumni Association

Date of Birth: 20th June 1973. FAMILY Parents; wife Anjalii. 2 daughters – Aksharaa (24/5/2003) and Anika (26/12/2005) REFERENCES: Can be provided.

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