General Information And File Submission Guidelines

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General Information

General Information Order Acknowledgements: All orders will be acknowledged by fax or e-mail when received. Orders placed through our web site will be acknowledged by e-mail. Each order acknowledgement is an exact copy of our production order, so please be sure to check it thoroughly. If it does not agree with your desired order specifications, please contact our Customer Service Department immediately. Order Changes: We must receive all order changes in writing, before beginning production, and before they can be acknowledged. For your convenience you may fax, e-mail or mail order changes. Be sure to include purchase order number and all specifications. If order changes are necessary after production has begun on an order, please contact our Customer Service Department for applicable charges. Please send email order changes to [email protected]. Cancellation of Order: Orders may be cancelled by written mutual consent. If an order is cancelled after production has begun, billing charges will be incurred for work completed prior to the agreement to cancel. Proofs: The first proof will be furnished at no charge if requested or if deemed necessary for production. Orders requiring a proof cannot begin production until a proof is approved. Production time is calculated from the date a final proof is approved and received by KR Line. Please be sure to review proofs thoroughly to ensure accuracy. Any author’s alterations made after the proof has been shown will be billed at our current hourly rate. Revised proofs are available at $13.00(G). Any errors or changes after distributor proof approval are not the responsibility of KR Line.

sure to specify requested month/months for shipping if applicable. Packing Slips: If packing slips are desired, they must be enclosed when order is sent to KR Line. Delivery Schedules: Please see individual items for production time and delivery schedules. While it is somewhat impossible to guarantee delivery dates on each item, every effort will be made to meet your requests. If a specific delivery date, which differs from our catalog production time, is requested, please contact our Customer Service Department. Union Label: Not available. Conditions of Sale: KR Line cannot assume liability for failure to meet delivery dates because of the inability to obtain raw materials, or other circumstances beyond our control. KR Line reserves the right to substitute materials of equal or better quality in all items in this catalog. All prices and specifications contained in this catalog are subject to change without notice. All prices are F.O.B. from Indiana. All KR Line products are printed on recyclable paper. KR Line uses recycled papers on the following products: 250FM, 250FMC, 275FM and 285FM Auto Floor Mats; chipboard backing on all Scratch Pads and Desk Pads. Archive: Artwork is held in the KR Line archive files for 2 years after it is produced and is considered the sole property of KR Line. If archived artwork from a previous order older than 2 years must be located, a $20.00(G) charge will be assessed.

Split Billing: Not available.

File Submission Guidelines

Shipping: All shipping prices are F.O.B. from Indiana. KR Line has negotiated discounted shipping rates and we pass discounts on to our customers. Inside delivery must be specified on your purchase order. C.O.D. shipments are not allowed.

Macintosh Capabilities: The KR Line Art Department is equipped with Macintosh hardware and supporting graphic software.

Split Destination Shipments: There is no charge for shipment to separate destinations if packed in multiples of our standard packaging. Otherwise add $7.00(G) per location and $2.00(G) per carton. Split/Varied Time Shipments: Orders printed and stored for a future release/delivery date will be shipped on or around the 15th of each month. No more than six months are allowed between the time of printing and the last shipment date. There are additional charges for this service. Please recognize that you will be billed for the entire order at the time of shipping. Please be

KR Line 2009

Supported Software: QuarkXPress™, Adobe Photoshop®, Adobe Illustrator®, Adobe InDesign®. If your software is NOT listed, please contact our Customer Service Representatives. While we base our “print-ready” estimates and catalog pricing on the above listed programs, we are able to convert and use many other file formats for additional prework charges. KR Line is always willing to discuss “out of the box” projects., Please contact a Customer Service Representative to discuss your needs.

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File Submission Guidelines

Images: • All color and gray scale images should be saved as 300 DPI (higher if the image is enlarged (scaled) when placed in the document, i.e. image at 200% – needs to be at 600 DPI). • 600 DPI is minimum for bit map images. • All color images should be saved as CMYK. • All file formats should be TIFF or EPS files. DO NOT send JPEG, PICT or RGB files, they will have to be converted at an additional charge. • Graphics Interchange Format (GIF) images are low resolution, and are not acceptable for printing. • Images to be scanned by KR Line will be assessed a charge of $20.00(G) per image. Imported Graphics: These are graphics that have been produced in, or scanned into, one program and then transferred into another graphics or page layout program. Also called Embedded Graphics and Linked Graphics. Include all fonts used in your page layout and any imported graphics. It is suggested that a copy of the graphic in native format also be included along with the electronic layout. Colors: • Be sure to remove all non-used colors from support files and layout applications. • Change all Pantone® colors to four color process unless you specifically want the imprint to be a control or spot color. Fonts: • Please include all fonts. Missing fonts will delay job. • We recommend using only Postscript®, Open Type or TrueType® fonts.

• DO NOT stylize fonts using menu styles (this does not result in a “real” font). I.E. use Futura Italic Bold font instead of Futura + Bold + Italic. • Avoid using system fonts. • Make sure that you are supplying all fonts used in your document and linked/embedded files. • Be sure to always include both the screen and printer fonts. PDFs: • We can accept PDFs distilled through Adobe Acrobat if the original file is from one of our supported software formats. Before submitting a PDF, please ask our Customer Service Representatives for our PDF production guidelines. • If you wish to create a PDF for submission from a software other than the supported ones, please discuss in advance with your KR Line representative as there may be special challenges we can help you deal with to insure the best output of your project. If you have questions regarding sending artwork or copy on disc, please contact our Customer Service Department for specifications. Web FTP File Transfer: Artwork in any of our supported software formats can be downloaded directly to KR Line using our Web FTP File Transfer page. Simply use any internet browser and enter into the URL address field, http://webftp.krline.com. Enter guest as the Username and Password to login and begin transfering files. Please be sure to compress, .zip or .sit, all files before uploading for quicker results. Please contact our customer service departments if you need further assistance or questions with the use of this service. E-mailing Art: Art and text files can also be accepted via e-mail. Please reference your purchase order number and/or client name in the subject line of the e-mail. Our e-mail address is [email protected]. Text only files can be sent via e-mail as attachments in a Microsoft Word® Document (.doc). Copy that is to be typeset by KR Line can be simply typed in the body of the e-mail with appropriate comments indicating style, color, size, etc. Templates: Find downloadable templates for many of our items at www.krline.com/templates. Templates are available in Quark Express, InDesign, Photoshop, Illustrator and PDF file formats.

UNIT CONVERSIONS 1/16

1/8

1/4

5/16

3/8

1/2

5/8

3/4

7/8

15/16

.0625

.125

.25

.3125

.375

.5

.625

.75

.875

.9375

www.krline.com

File Submission Guidelines

Print-Ready Artwork: We request art to be submitted in a digital file format, preferably vector based and properly sized. If you are unable to provide a digital file, we will accept a clean black and white reproduction on white paper which can then be scanned at a $20.00(G) charge per image. Please be sure to send photographs, intended for KR Line to scan at a $20.00(G) charge, in a separate envelope marked with purchase order number, to ensure that no damage will occur. Low-resolution computer generated artwork, photocopies, faxed art, yellow page ads, business cards, newspaper ads, patches, T-shirts and imprinted promotional items cannot be accepted as printready. If materials submitted are not suitable or a special typeface is required OR if reworking of artwork is required, you will be contacted for approval of additional charges by a Customer Service Representative. See each product description for information about availability and charges incurred for things such as reproduction of photographs, screened or phantom images, reverses or other printing processes.