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TRAVEL AND TOURISM ASSIGNMENT
LEARNER’S DETAILS NAME:-
GANESH KUMAR MALLICK
COURSE TITLE:- FRANKFINN DIPLOMA IN AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT. BATCH CODE-: Z2 ASSESSOR NAME:- MRS.
RINA DHABARIA
CENTRE NAME:- FRANKFINN INSTITUTE OF AIRHOSTESS TRAINING SESSION:- 2016-2017
INDEX • Introduction • Acknowledgement • LO1 : Examine the functions of international travel organizations within the airline industry. • LO2 : Demonstrate knowledge of aviation geography and associated terminology. • LO3 : Examine documents and regulations used in air travel. • LO4 : Explore the options available when planning an itinerary and making a booking. • Conclusion • Bibliography
INTR0DUCTION I have learnt many things about the business of travel and tourism industry. Now a days of travel agencies are available and even we can plan our itinerary or book a ticket by sitting in our home itself through internet. Travel includes all sorts of transportation like airplane, train, bus, ship and so on. Travelling is the essential segment of people’s life.
ACKNOWLEDGEMENT I would like to express my sincere gratitude to MRS. RINA DHABARIA, the Travel and Tourism faculty, for providing me enough information and guidance to complete this assignment. Last but not least, I am very much grateful to avail myself this opportunity and express my honor to my friends for their help and support to complete this assignment.
LO 1
INTERNATIONAL AIR TRANSPORT ASSOCIATION Founded by airlines in 1945 in Havana, Cuba. It is the success or to the international air traffic association, which was formed in 1919 at the Hague, Netherland. At its founding, IATA consisted of 57 airlines from 31 countries. Much of IATA’s early work was technical and it provided input to the newly created ICAO. The first traffic conference was held in 1947 in Riode.Janerio and reached unanimous agreement on some 400 resolutions.
UNIVERSAL FEDERATION OF TRAVEL AGENT’S ASSOCIATION • UFTAA is a body representing the travel agency and the tourism industry. UFTAA effectively represents travels and your operation view on both inbound and outbound travel by continuous dialogue and consultation with other international organization such as IATA, IHRA to mention only a few. • UFTAA has consultative status with the UN/NGO/ECOSOC, and walks closely with their such as UNESCO, WHO, etc. for a sustainable and responsible tourism. UFTAA is an affiliate member of the WTO and WTOBC.
PACIFIC AREA TRAVEL ASSOCIATION PATA founded in 1951, is recognized authority on Pacific Asia Travel and Tourism, by dedicating itself to the promotion of this last remaining tourism frontier, PATA’s uniquely structured organization and its far-reaching efforts helped unite many facts of tourism e efforts. The association had 44 members. PATA’s first conference was held in 1952 and it’s headquarters established in San Francisco, USA in 1953 . PATA’ s chapter membership includes 17000 travel professionals in 80+PATA chapter located through out the world.
TRAVEL AGENTS ASSOCIATION OF INDIA TAAI was formed forwards the end of the year 1951 by a group of 12 leading travel agents, who felt the time had come to create an association to regulate the travel industry in India along organized lines and in accordance with south business principles. The primary purpose was to protect the interests of those engaged in the industry, to promotes its orderly growth and development and to save guard the travelling public from exploitation by unscrupulous and unreliable operators.
WARSAW CONVENTION The convention for the unification of certain rules relating to the international courage by air, commonly known as the Warsaw Convention, is an international convention which regulates liability for international carriage of persons, luggage, or goods performed by aircraft for reward. Originally signed in 1929 in Warsaw, it was awarded in 1955 at The Hague, Netherland &in 1971 in Guatemala City. United States courts have held that, at least for some purpose, the Warsaw Convention is a different instrument for the Warsaw Convention as amended by the Hague Protocol.
The convention on international civil Aviation also known as the Chicago convention, established the ICAO, a specialized agency of the uncharged with coordinating and regulating international air travel. The convention establishes rules of airspace, air craft registration and safety and details the rights of the signatories in relation to air travel. The convention also exempts air fuels in transit from taxation. The document was singed on December 7, 1944 in Chicago by 52 signatory states.
MONTREAL CONVENTION The Montreal convention formally the convention for the unification of certain rules for international carriage by Air . It is a treaty adopted by a diplomatic meeting of ICAO members states in 1999. It amended important provisions of the Warsaw convention’s regime concerning compensation for the victims of disasters. The convention re-established urgently needed uniformity and predictability of rules relating to the International carriage of passengers, baggage and cargo .
INTERNATIONAL CIVIL AVIATION ORGANIZATION It is a UN specialized agency , established by a states in to manage the administration and governance of the convention on International civil aviation (Chicago convention). ICAO works with the convention’s 191 member states and industry groups to reach consequences on International civil standard and recommended practices (SARPS) and polices in support of a safe , efficient , secure , economically sustainable and environmentally responsible civil aviation sector .
BILATERAL AGREEMENTS Bilateral agreements are those agreements which state definitely the right designated carrier will enjoy in the other country . Under these agreements , each state appellate its Air carrier and sometimes application of more than one carrier is allowed. It specifies the sates/cities which may be served by the airlines and also mention the prints the appellate carrier may use for traffic rights.
LO 2
THAILAND
FLAG OF THAILAND
BANGKOK
GEOGRAPHICAL LOCATION
POPULATION
TRANSPORTATION
SIX INTERESTING PLACES OF BANGKOK
THE GRAND PALACE
SAFARI WORLD
WAT MAHATHAT
GIANT SWING
CHATUCHAK MARKET
JIM THOMPSON’S HOUSE
PHUKET
GEOGRAPHICAL LOCATION
CLIMATIC CONDITION
POPULATION
TRANSPORTATION
SIX INTERESTING PLACES
PATONG BEACH
PHUKET TOWN
PHUKET AQUARIUM
THREE BEACHES VIEW
THE BIG BUDDHA OF PHUKET
SOI BANGLA
AUSTRALIA
MAP OF AUSTRALIA
FLAG OF AUSTRALIA
SYDNEY
GEOGRAPHICAL LOCATION
CLIMATIC CONDITION
POPULATION
TRANSPORTATION
SIX INSTERESTING PLACES
THE NATIONAL MARITIME MUSEUM
THE QUEEN VICTORIA BUILDING
SEA LIFE SYDNEY AQUAIUM
GOVERNMENT HOUSE SYDNEY
THE BLUE MOUNTAINS
THE SYDNEY OPERA HOUSE
CANBERRA
GEOGRAPHICAL LOCATION
CLIMATIC CONDITION
POPULATION
TRANSPORTATION
SIX INTERESTING PLACES
THE AUSTRALIAN WAR MEMORIAL
THE NATIONAL GALLERY OF AUSTRALIA
NATIONAL ZOO AND AQUARIUM
QUESTACON
MOUNT MAJURA VINEYARD
CANBERRA RAILWAY MUSEUM
LO3
TYPES OF PASSPORT
VISA OF THAILAND
VISA OF AUSTRALIA
CUSTOMS IMPORT
CUSTOMS EXPORT
RULES AND REGULATIONS TO CARRY PETS IN THAILAND
RULES AND REGULATIONS TO CARRY PETS IN AUSTRALIA
DANGEROUS GOODS
TRAVEL INSURANCE
CONSEQUENCES OF NEGLIGANCE • Correct travel document however is probably the single most important factor as to whether this likely to occur. Although the law varies from country to country, in general, its recognized that agents can liable for damages caused by either by their fault or their negligence. • Ensuring that all necessary formality are advised in writing between the agent and the client during the reservation process. • Making certain the client is informed as to who is responsible for what and putting this in writing so that there is no argument at a later date.
LO 4
AIR TICKETS
DAY TO DAY ITINERARY Day 1 :- Departure from Kolkata (Netaji Subhash Chandra Bose Airport) Arrival at Bangkok (Suvarnabhumi Airport) Where our representative will be waiting to welcome you & transfer you to your hotel “Louis’ Tavern Transit Hotel”. After check-in to your hotel rest for sometime and in the evening go for shopping. Day 2 :- After early breakfast go by car for sight seeing places like • The Grand Palace • Safari World • Wat Mahathat
Day 3 :- After early breakfast go by car for another sight seeing places like • Giant Swing • Chatuchak Market • Jim Thompson’s House Day 4 :- After early breakfast checkout of your hotel and go by car to Phuket. On arrival at hotel “The Royal Paradise”, check in to your hotel rest for sometime and in the evening go for shopping. Day 5 :- After early breakfast go by car for sight seeing places like • Patong Beach • Phuket Town • Phuket Aquarium
Day 6 :- After early breakfast go by car for another sight seeing places like • Three Beaches View • The Big Buddha of Phuket • SOI Bangla Day 7 :- After early breakfast check out your hotel & go by car to board the flight for Sydney . On arrival at Sydney (Sydney King Smith Airport), our representative will be waiting at the airport to welcome you and transfer you to your hotel “Hilton Sydney”. After check in to your hotel rest for sometime and in the evening go for shopping.
Day 8 :- After early breakfast go by car for sight seeing places like • The National Maritime Museum • The Queen Victoria Building • Sea Life Sydney Aquarium Day 9 := After early breakfast go by car for another sight seeing places like • Government House Sydney • The Blue Mountains • The Sydney Opera House Day 10 :- After early breakfast check out of your hotel & go by car to Canberra. On arrival at hotel “Canberra Rex Hotel”, check in to your hotel rest for sometime & in the evening go for shopping.
Day 11 :- After early breakfast go by car for sight seeing places like • The Australian war Memorial • The national Gallery of Australia • National Zoo & Aquarium Day 12 :- After early breakfast go by car for another sight seeing places like • Questacon • Mount Majura Vineyard • Canberra Railway Museum
Day 13 :- After early breakfast check out of your hotel & go by car to the airport to board the flight for your home country. Return home with fond memories of your journey.
Louis’ Tavern Transit Hotel
The Royal Paradise
Hilton Sydney
Canberra Rex Hotel
ROUTE MAP
CONCLUSION I have learnt a lot from Travel and Tourism classes and I am sure that it will help me in my present and future life. Lack of a good personality and aspiring too high to get a job in any kind of industry is a futile one. So, once again I want to thank my faculty MRS. RINA DHABARIA for helping me to earn the requisite knowledge in this sector and other allied matters.
BIBLIOGRAPHY http://www.worldtravels.com/cities/thaila nd/climate http://en.wikipedia.org/wiki/thailand http://en.wikipedia.org/wiki/australia http://www.border.gov.au/trav/ente/goin/ arrival http://www.indianembassy.in.th/pages.ph p?id=122
LEARNER’S DETAILS NAME:-
GANESH KUMAR MALLICK
COURSE TITLE:- FRANKFINN DIPLOMA IN AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT. BATCH CODE-: Z2 ASSESSOR NAME:- MRS.
RINA DHABARIA
CENTRE NAME:- FRANKFINN INSTITUTE OF AIRHOSTESS TRAINING SESSION:- 2016-2017
INDEX • Introduction • Acknowledgement • LO1 : Examine the functions of international travel organizations within the airline industry. • LO2 : Demonstrate knowledge of aviation geography and associated terminology. • LO3 : Examine documents and regulations used in air travel. • LO4 : Explore the options available when planning an itinerary and making a booking. • Conclusion • Bibliography
INTR0DUCTION I have learnt many things about the business of travel and tourism industry. Now a days of travel agencies are available and even we can plan our itinerary or book a ticket by sitting in our home itself through internet. Travel includes all sorts of transportation like airplane, train, bus, ship and so on. Travelling is the essential segment of people’s life.
ACKNOWLEDGEMENT I would like to express my sincere gratitude to MRS. RINA DHABARIA, the Travel and Tourism faculty, for providing me enough information and guidance to complete this assignment. Last but not least, I am very much grateful to avail myself this opportunity and express my honor to my friends for their help and support to complete this assignment.
LO 1
INTERNATIONAL AIR TRANSPORT ASSOCIATION Founded by airlines in 1945 in Havana, Cuba. It is the success or to the international air traffic association, which was formed in 1919 at the Hague, Netherland. At its founding, IATA consisted of 57 airlines from 31 countries. Much of IATA’s early work was technical and it provided input to the newly created ICAO. The first traffic conference was held in 1947 in Riode.Janerio and reached unanimous agreement on some 400 resolutions.
UNIVERSAL FEDERATION OF TRAVEL AGENT’S ASSOCIATION • UFTAA is a body representing the travel agency and the tourism industry. UFTAA effectively represents travels and your operation view on both inbound and outbound travel by continuous dialogue and consultation with other international organization such as IATA, IHRA to mention only a few. • UFTAA has consultative status with the UN/NGO/ECOSOC, and walks closely with their such as UNESCO, WHO, etc. for a sustainable and responsible tourism. UFTAA is an affiliate member of the WTO and WTOBC.
PACIFIC AREA TRAVEL ASSOCIATION PATA founded in 1951, is recognized authority on Pacific Asia Travel and Tourism, by dedicating itself to the promotion of this last remaining tourism frontier, PATA’s uniquely structured organization and its far-reaching efforts helped unite many facts of tourism e efforts. The association had 44 members. PATA’s first conference was held in 1952 and it’s headquarters established in San Francisco, USA in 1953 . PATA’ s chapter membership includes 17000 travel professionals in 80+PATA chapter located through out the world.
TRAVEL AGENTS ASSOCIATION OF INDIA TAAI was formed forwards the end of the year 1951 by a group of 12 leading travel agents, who felt the time had come to create an association to regulate the travel industry in India along organized lines and in accordance with south business principles. The primary purpose was to protect the interests of those engaged in the industry, to promotes its orderly growth and development and to save guard the travelling public from exploitation by unscrupulous and unreliable operators.
WARSAW CONVENTION The convention for the unification of certain rules relating to the international courage by air, commonly known as the Warsaw Convention, is an international convention which regulates liability for international carriage of persons, luggage, or goods performed by aircraft for reward. Originally signed in 1929 in Warsaw, it was awarded in 1955 at The Hague, Netherland &in 1971 in Guatemala City. United States courts have held that, at least for some purpose, the Warsaw Convention is a different instrument for the Warsaw Convention as amended by the Hague Protocol.
The convention on international civil Aviation also known as the Chicago convention, established the ICAO, a specialized agency of the uncharged with coordinating and regulating international air travel. The convention establishes rules of airspace, air craft registration and safety and details the rights of the signatories in relation to air travel. The convention also exempts air fuels in transit from taxation. The document was singed on December 7, 1944 in Chicago by 52 signatory states.
MONTREAL CONVENTION The Montreal convention formally the convention for the unification of certain rules for international carriage by Air . It is a treaty adopted by a diplomatic meeting of ICAO members states in 1999. It amended important provisions of the Warsaw convention’s regime concerning compensation for the victims of disasters. The convention re-established urgently needed uniformity and predictability of rules relating to the International carriage of passengers, baggage and cargo .
INTERNATIONAL CIVIL AVIATION ORGANIZATION It is a UN specialized agency , established by a states in to manage the administration and governance of the convention on International civil aviation (Chicago convention). ICAO works with the convention’s 191 member states and industry groups to reach consequences on International civil standard and recommended practices (SARPS) and polices in support of a safe , efficient , secure , economically sustainable and environmentally responsible civil aviation sector .
BILATERAL AGREEMENTS Bilateral agreements are those agreements which state definitely the right designated carrier will enjoy in the other country . Under these agreements , each state appellate its Air carrier and sometimes application of more than one carrier is allowed. It specifies the sates/cities which may be served by the airlines and also mention the prints the appellate carrier may use for traffic rights.
LO 2
THAILAND
FLAG OF THAILAND
BANGKOK
GEOGRAPHICAL LOCATION
POPULATION
TRANSPORTATION
SIX INTERESTING PLACES OF BANGKOK
THE GRAND PALACE
SAFARI WORLD
WAT MAHATHAT
GIANT SWING
CHATUCHAK MARKET
JIM THOMPSON’S HOUSE
PHUKET
GEOGRAPHICAL LOCATION
CLIMATIC CONDITION
POPULATION
TRANSPORTATION
SIX INTERESTING PLACES
PATONG BEACH
PHUKET TOWN
PHUKET AQUARIUM
THREE BEACHES VIEW
THE BIG BUDDHA OF PHUKET
SOI BANGLA
AUSTRALIA
MAP OF AUSTRALIA
FLAG OF AUSTRALIA
SYDNEY
GEOGRAPHICAL LOCATION
CLIMATIC CONDITION
POPULATION
TRANSPORTATION
SIX INSTERESTING PLACES
THE NATIONAL MARITIME MUSEUM
THE QUEEN VICTORIA BUILDING
SEA LIFE SYDNEY AQUAIUM
GOVERNMENT HOUSE SYDNEY
THE BLUE MOUNTAINS
THE SYDNEY OPERA HOUSE
CANBERRA
GEOGRAPHICAL LOCATION
CLIMATIC CONDITION
POPULATION
TRANSPORTATION
SIX INTERESTING PLACES
THE AUSTRALIAN WAR MEMORIAL
THE NATIONAL GALLERY OF AUSTRALIA
NATIONAL ZOO AND AQUARIUM
QUESTACON
MOUNT MAJURA VINEYARD
CANBERRA RAILWAY MUSEUM
LO3
TYPES OF PASSPORT
VISA OF THAILAND
VISA OF AUSTRALIA
CUSTOMS IMPORT
CUSTOMS EXPORT
RULES AND REGULATIONS TO CARRY PETS IN THAILAND
RULES AND REGULATIONS TO CARRY PETS IN AUSTRALIA
DANGEROUS GOODS
TRAVEL INSURANCE
CONSEQUENCES OF NEGLIGANCE • Correct travel document however is probably the single most important factor as to whether this likely to occur. Although the law varies from country to country, in general, its recognized that agents can liable for damages caused by either by their fault or their negligence. • Ensuring that all necessary formality are advised in writing between the agent and the client during the reservation process. • Making certain the client is informed as to who is responsible for what and putting this in writing so that there is no argument at a later date.
LO 4
AIR TICKETS
DAY TO DAY ITINERARY Day 1 :- Departure from Kolkata (Netaji Subhash Chandra Bose Airport) Arrival at Bangkok (Suvarnabhumi Airport) Where our representative will be waiting to welcome you & transfer you to your hotel “Louis’ Tavern Transit Hotel”. After check-in to your hotel rest for sometime and in the evening go for shopping. Day 2 :- After early breakfast go by car for sight seeing places like • The Grand Palace • Safari World • Wat Mahathat
Day 3 :- After early breakfast go by car for another sight seeing places like • Giant Swing • Chatuchak Market • Jim Thompson’s House Day 4 :- After early breakfast checkout of your hotel and go by car to Phuket. On arrival at hotel “The Royal Paradise”, check in to your hotel rest for sometime and in the evening go for shopping. Day 5 :- After early breakfast go by car for sight seeing places like • Patong Beach • Phuket Town • Phuket Aquarium
Day 6 :- After early breakfast go by car for another sight seeing places like • Three Beaches View • The Big Buddha of Phuket • SOI Bangla Day 7 :- After early breakfast check out your hotel & go by car to board the flight for Sydney . On arrival at Sydney (Sydney King Smith Airport), our representative will be waiting at the airport to welcome you and transfer you to your hotel “Hilton Sydney”. After check in to your hotel rest for sometime and in the evening go for shopping.
Day 8 :- After early breakfast go by car for sight seeing places like • The National Maritime Museum • The Queen Victoria Building • Sea Life Sydney Aquarium Day 9 := After early breakfast go by car for another sight seeing places like • Government House Sydney • The Blue Mountains • The Sydney Opera House Day 10 :- After early breakfast check out of your hotel & go by car to Canberra. On arrival at hotel “Canberra Rex Hotel”, check in to your hotel rest for sometime & in the evening go for shopping.
Day 11 :- After early breakfast go by car for sight seeing places like • The Australian war Memorial • The national Gallery of Australia • National Zoo & Aquarium Day 12 :- After early breakfast go by car for another sight seeing places like • Questacon • Mount Majura Vineyard • Canberra Railway Museum
Day 13 :- After early breakfast check out of your hotel & go by car to the airport to board the flight for your home country. Return home with fond memories of your journey.
Louis’ Tavern Transit Hotel
The Royal Paradise
Hilton Sydney
Canberra Rex Hotel
ROUTE MAP
CONCLUSION I have learnt a lot from Travel and Tourism classes and I am sure that it will help me in my present and future life. Lack of a good personality and aspiring too high to get a job in any kind of industry is a futile one. So, once again I want to thank my faculty MRS. RINA DHABARIA for helping me to earn the requisite knowledge in this sector and other allied matters.
BIBLIOGRAPHY http://www.worldtravels.com/cities/thaila nd/climate http://en.wikipedia.org/wiki/thailand http://en.wikipedia.org/wiki/australia http://www.border.gov.au/trav/ente/goin/ arrival http://www.indianembassy.in.th/pages.ph p?id=122
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