Giselle A. R. Davis 1855 Blvd de Province, Apt 13 • Baton Rouge, LA 70816 • (504)708-7573(C) Email:
[email protected] OBJECTIVE To obtain employment in an environment that allows utilization of both my acquired education and employment skills coupled with a salary reflective of my worth.
SUMMARY
Dedicated professional with extensive experience in the Administrative Assistant, Customer Service and Training Specialist. Computer literate with proficiencies in office management, accounts management, and all aspects of customer service. Commended for being detail-oriented, organized, and efficient.
HIGHLIGHTS OF QUALIFICATIONS •Provided typing for account executives and staff •Computer literate/ MS Office Programs •Answered multi-line phone system •Proficient in operating office machinery •Maintained office inventory/ tag office equipment & maintain records •Order office supplies as needed •Prepare requisitions/ direct expenditures •Process invoices/payments •Accounts receivable duties •Assisted other management team members as needed •Direct incoming calls and messages •Provide information and referral to clients for needed services •Supervise volunteers and student workers during daily activities/special events •Data entered information into company database •Performed various tasks simultaneously •Maintained inspection of work sites accessibility •Scheduled and verified corporate appointments •Sort, prepare and distribute incoming/outgoing mail •Coordinate all aspects of annual occasions & public events •Process weekly payroll and maintain payroll records/ staff benefits records •Coordinate travel itinerary and daily schedule for department director and staff •Attend, record and type minutes for monthly advisory board meetings •Provide information about public transit system and disability issues to general public
EMPLOYMENT EXPERIENCE FRONT OFFICE MANAGER Travelodge Hotel - Harvey, LA
2007 - Present
ADMINISTRATIVE STAFF SUPPORT
Lisa Campbell State Farm Insurance & Financial Services – Harvey, LA
2007
ADMINSTRATIVE ASSISTANT Neighborhood Centers Inc., Stay Connected Program – Houston, TX TAX PROFESSIONAL
2006 – 2007
H & R Block – Houston, TX
2006 – 2007
CLERK II
Jefferson Parish Government – Jefferson, LA RESIDENTIAL TRAINING SPECIALIST
1998 – 2005 2000 – 2003
Magnolia School, Inc.– Harahan, LA
CUSTOMER SERVICE REPRESENTATIVE Denny’s Corporation, – Gretna, LA
1998 – 1998
CUSTOMER SERVICE REPRESENTATIVE McDonald’s Corporation, – Gretna, LA
1995 – 1997
EDUCATION Diploma Received John Ehret Senior High School – Marrero, Louisiana Eighty accredited hours towards degree in Business Administration Southern University at New Orleans - New Orleans, Louisiana Delgado Community College – New Orleans, Louisiana
1991 - 1995 2003 - 2005 1997 - 1998
Giselle A. R. Davis 1855 Blvd de Province, Apt 13 • Baton Rouge, LA 70816 • (504)708-7573(C) Email:
[email protected] Southern University Baton Rouge - Baton Rouge, Louisiana Northern Illinois University – Office Manager Certificate
1995 – 1996 2007