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Smith i Frazier Smith Ms. Pritchett AP English III 7 November 2008 Voice-over-IP Technology: Past, Present and Future Thesis: Voice-over-Internet-Protocol technology will grow in many forms to the point that in the future it will become one of the major forms of communication worldwide. I.

VoIP technology was created, and has expanded to many different forms over the last ten years.()() A Vocaltec released the first Internet Phone in 1995.() 1. “Internet Phone” and its associated technologies helped lay the groundwork for VoIP as we know it today.() 2. Because of the lack of widespread broadband, “Internet Phone” failed.() B With the introduction to Cisco and Nortel technology, VoIP was a viable alternative to landlines for enterprise use.() 1. With the advent of switching technology, and the emergence of Quality of Service technology, all switching functions have been taken off of the computer, and are now a part of the enterprise/provider’s systems.() 2. 2. With VoIP Technology, it is possible to have PBX functionality with only a software server.

II. Every day, people are getting rid of their landlines in search for better service and cost-effectiveness. A People favor VoIP service over TelCo service. 1. VoIP has 99.8% uptime on many providers 2. VoIP has more features than TelCo for a cheaper price. B People like the price of VoIP better than the TelCo’s Price 1. VoIP is much cheaper than TelCo 2. VoIP is a way to “Stick it to the Man”

III. VoIP is now a strong, high quality alternative Plain Old Phone Service.()

Smith i A PSTN uses resources more effectively, but VoIP provides the same quality of service, at a cheaper cost. 1. Calling on Skype across the country is usually around $0.01 a minute. 2. With broadband technology, a SIP-to-SIP phone call will be as clear, or clearer than a landline-to-landline connection. B With the use of QoS technology (Quality of Service) VoIP packets are given preference over data packets.() 1. Quality of Service technology lets VoIP have preference over data 2. QoS is fundamental in strategic VoIP deployment IV. The cost-effectiveness of VoIP technology over traditional landline service convinces people to make the jump to digital. () A When you put data and voice on a single converged network, the total cost of ownership drops drastically() 1. The cost using Ethernet is decreasing exponentially 2. The underlying fabric of networking becomes cheaper by the day, B VoIP can be used with your old TelCo phones 1. MagicJack is a one-plug easy setup with a one time charge, allowing you to use your existing phones with VoIP services. () 2. Vonage ships with an ATA adaptor for free. V. VoIP technology is evolving, and will be able to be used in home, in mobile technology, and in the office. () A VoIP can be used over software applications and easy adaptors in the office and home 1. Skype is one of the most popular and effective forms of software VoIP, 2. SIPPhones can be used with most VoIP providers

B With the rampant growth of Wi-Fi availability, VoIP can be used over the cloud(internet) almost anywhere.()

Smith i 1. VoIP phones are available for less than 50 dollars 2. The iPhone has VoIP capabilities VI. VoIP is used by the international community in organizations, companies, government and homes. A VoIP is used in organizations. 1. AllState insurance used VoIP during Hurricane Katrina and Rita () 2. Many nonprofits use VoIP for advocacy, outreach, and service delivery (Heron) B VoIP is used in enterprise. 1. Cisco deployed company-wide. World-wide VoIP network to cut cost. () 2. Nortel technology can be used efficiently with Microsoft Office Communication Server 2007. C VoIP is used in government. 1. The Missouri State labor department uses VoIP. () 2. The Pentagon has been outfitted with VoIP technology D VoIP is used in homes 1. Companies like Vonage make the digital transition easier for families. () 2. Many types of VoIP are seamless.() VII.Conclusion A VoIP has grown signifigantly B Landlines will soon be obsolete because of cellular and VoIP technology C VoIP is now as high-quality, or better than land-lines. D The price difference between technologies allows more forgiveness for VoIP’s faults. E

VoIP is used in a variety of markets.

Burton, Tom. "Twenty Percent Annual Growth." 15 Feburary 2008. FierceVoip. 14 October 2008 . Cisco Systems. Cisco Undertakes the Largest IP Telephony Migration in Industry History. San Jose: Cisco Press, 2007.

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CostVoip. Cost of VoIP Phones. 17 October 2008 . Edwards, John. "VoIP QoS: What You Need to Know." 22 January 2007. VoIP News. 25 January 2008 . Hamblen, Matt. "Allstate uses VoIP." 7 October 2005. Computer World. 12 October 2008 . Heron, Christine. "Nonprofits Using VoIP for Advocacy, Outreach, and Service Delivery." 24 March 2006. Christine. 10 October 2008 . Jackson, B. "History of VoIP." 2004. University of Dallas. 12 October 2008 . JR. The 10 that Established VoIP (Part 1: VocalTec). 13 July 2007. 10 October 2008 . Lab Rats. Dir. HsW! Perf. Dave Roos and Dave Valdes. 2007. Malik, Om. PSTN versus VoIP. 14 April 2006. 9 October 2008 . Peterson, Shane. "Buying into VoIP." Goverment Technology 13 October 2003: 23-30. —. "Thanks to Wi-Fi SmartPhones, Mobile VoIP is growing steadily." 26 August 2008. GigaOM. 18 October 2008 http://gigaom.com/2008/08/26/thanks-to-smartphones-mobile-voip-growingsteadily/ Marion, Enrique. "MagicJack." 17 October 2008. MyKing. 18 October 2008 .. Mullen, Amy. Associated Content. 10 Feburary 2006. 16 October 2008 . WhichVoip.com. History of VoIP. 15 October 2008 .' http://www.doingitourselves.com/2006/05/moving_over_to_vonage_1.php