Example Cv

EXAMPLE CV AKIKO TANAKA 52 Orchard Street, London W2 3BT Telephone: 020-7654 3210; Mobile: 07960 999999; E-mail: [email protected] Employment 1999-2001

Natural Group, Tokyo, Japan A manufacturer and retailer of natural foods and supplements in Japan Sales Assistant · Advised the main shop's customers about organic and health foods · Developed new business in smaller satellite stores, explaining the benefits of supplements and organic food to potential new customers · Increased sales at both the main and the satellite shops. The extra profits were used to expand the business by establishing a new shop

1997-1999

Sony Corporation, Tokyo, Japan A Japanese conglomerate which develops and manufactures consumer and industrial electronic equipment world-wide Administration Assistant, General Affairs Department · Examined incoming mail and redirected this to the appropriate division · Translated foreign letters (written in English) into Japanese Customs Clearance Officer, Import Division, Sony Air Cargo · Completed reports (e.g. bills of entry) to facilitate the import of goods from abroad · Dealt with customs enquiries and procedures

Education Sep 2001 -

Britannia School of English, London English language school; passed Cambridge First Certificate exam in June 2002

1993-1997

Meikai University, Chiba, Japan Degree in International Relations

Other Skills Computer literate: good knowledge of Word and Excel, as well as e-mail and the internet Fluent in Japanese; practical knowledge of English and Korean Personal Details Date of Birth Nationality Gender

6 January 1975 Japanese Female 1

Work status Interests

Student visa Studying English, visiting museums, playing golf

EXAMPLE COVERING LETTER Akiko Tanaka 52 Orchard Street London W2 3BT Mobile: 07960 999999 E-mail: [email protected] Fortnum & Mason's 181 Piccadilly London W1A 1ER 3 August 2002 Dear Sir/Madam, Re: Job as a part-time sales assistant (reference: JBW5014) I would like to apply for the job of a part-time sales assistant in the food section of Fortnum & Mason's in Piccadilly, as advertised in Loot Recruit on 2 August. Please find attached a copy of my CV. My previous jobs include two years as a sales assistant in an organic food shop in Japan. This has given me experience of dealing with customers, as well as cashier skills and a basic knowledge of food retailing. I have been living in London since last September, and am currently studying English at a language school. I have good English communication skills (recently I passed the Cambridge First Certificate in English exam). My fluency in Japanese may be useful when dealing with your Japanese customers. I am an enthusiastic worker, and enjoy working in a team. My student visa entitles me to work up to 20 hours per week (or longer during my school holidays), and I could start work immediately. I would welcome the opportunity to discuss the job vacancy with you on the telephone or at an interview. I can be contacted most easily on my mobile telephone or by e-mail (see details at the top of this letter). Yours faithfully,

Akiko Tanaka

Sample resume: Professional and functional format JONATHAN BLOGGS 2 Any Road, London, AN1 1CV Telephone: 020 7111 2233 (Home); 07957 111 222 (Mobile) Email: [email protected]

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Professional Profile I am an enthusiastic and professional Web Designer, who enjoys being part of, as well as leading, a successful and productive team. I am quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. I am able to work well on my own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Even under significant pressure, I possess a strong ability to perform effectively. Objective I am now looking to build on my extensive range of technical skills within a suitably challenging role. I am keen to achieve further professional development. Key Technical Skills Adobe PhotoShop

Macromedia Dream Weaver

Adobe Illustrator

Macromedia Flash

Adobe Premiere

Macromedia Director

Adobe After Effects Adobe Acrobat

Poser

QTVR

Microsoft PowerPoint

QuarkXPress

Strata Studio Pro (3D) FTP Programs

Bryce 3D

Microsoft Excel Equilibrium

Media Cleaner Pro

Career Summary 2003-date

WebMaster, Graphics Master, Belfast, Northern Ireland

• Working within a major print design company, tasked with developing their fledgling Web Department • Assessing initial set-up requirements and implementing hardware and software solutions accordingly • Training my team in the use of QuarkXPress, Beyond Press Pro, PhotoShop, Dream Weaver, Media Cleaner Pro, QTVR & Adobe Premier • Coordinating closely with Account Executives, actively soliciting new clients and nurturing existing client accounts, ensuring their needs and requirements were not only accommodated but surpassed • Winning over many clients from larger companies, due to the extremely high standards of our creative design work • Training clients in subsequent website maintenance, particularly the use of Dream Weaver and its inbuilt FTP facility • Initiating a company-wide changeover to a much faster ISP with enhanced technical support • Clients include major blue chip companies such as the British Land Company and Millennium Diamonds as well as many high profile government departments and agencies

Selected Portfolio www.website.com

www.anotherwebsite.com

www.onewithtext.com

www.andanother.com

www.onewithgraphics.com

www.flashwebsite.com

www.personalwebsite.com

www.onemoreexample.com

Formal Qualifications National Diploma in Graphic Design & Multimedia

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Dublin Institute of Technology, Dublin, Ireland (2000-2003) Key Modules: Web Design Multimedia Typography

Visual Communication Print Design Photography

Following attainment of my Leaving Certificate, I embarked on a National Diploma in Graphic Design & Multimedia to formalise both my design skills and my creative experience. Via mock client briefs, addressing realistic commercial projects, I studied web design, typography, CAD, the print process, illustration and multimedia applications. The final examination of the Diploma consisted of an exhibition of project work (multimedia, CD-ROM and accompanying web page and associated print materials). A dissertation on an individually selected design topic was also completed and submitted. I obtained a First Class Honours in Multimedia and Web Design and also won the Multimedia Student of the Year Award and Best Use of a Mac Award. Personal Details Date of Birth: 12/09/80 Nationality: British

Languages: Fluent French & German

Health: Excellent; non-smoker

Interests & Activities Currently include:

Photography, Theatre & Amateur Dramatics, Football & Golf

References are Available on Request

Sample resume: Experienced and combined format ANN J. EXAMPLE 3 Any Road, Any Town, Manchester, AN1 1CV Telephone: Mobile: Fax: Email:

0111 899 2255

07777 111 222

0111 805 3599 [email protected]

PROFESSIONAL PROFILE I am an enthusiastic and dedicated professional with extensive experience across all areas of retail management. An exceptional leader who is able to develop and motivate others to achieve targets, I can demonstrate a strong ability to manage projects from conception through to successful completion. A proactive individual with a logical approach to challenges, I perform effectively even within a highly pressurised working environment. OBJECTIVE I am now looking to progress into a senior management position within the retail sector. I am therefore keen to find a new and suitably challenging role within a market-leading organisation. CAREER SUMMARY

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1994-date

A&B Stores plc

SENIOR AREA OPERATIONS MANAGER (2002-date) • Responsible for meeting budgetary and sales targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators • Reporting to the Retail Operations Manager with responsibility for operational and people (320) management within 14 stores • Controlling management accounts with attention to essential criteria for net profit, including sales, shrinkage, wages, write-off, cash control and store expenditure • Monitoring and controlling store compliance in all areas, including customer care, effective planning, staff training and development, organisation and time management • Supporting management and staff to help create their own successful and productive team and become effective team leaders • Maximising every sales opportunity by promoting the highest standards of customer care and recognising potential development and training opportunities • Communicating daily with Customer Support Centre functions - Buying, Retail, Finance & Distribution – to ensure effective control and operation of all areas • Reviewing and evaluating weekly KPI achievement and producing an end of week spreadsheet • Supporting and coaching Area Managers to reach their full potential • Deputising for Retail Operations Manager, responsible for whole region, incorporating 9 Area Managers CUSTOMER SERVICES MANAGER (2000-2002) • Reporting to the Director of service quality, primarily responsible for 16,000 internal customers and all external customers • Maintaining the Service Quality Customer Service Standards Library for the department • Developing a CD ROM training programme to be used in all stores, in line with customer service strategy • Managing and developing stores’ monthly incentive programme and cost justifying • Supervising, motivating and developing team reward and recognition programmes • Handling and swiftly resolving customer complaints in a professional and effective manner • Creating and introducing in-store customer awareness and feedback forms with most useful results SPECIAL PROJECTS MANAGER – RETAIL & SUPPLY CHAIN (1999-2000) • Reporting to the Group Retail Director and charged with integrating One Stop systems to A&B • Introducing ambient grocery to the distribution centre, setting up new delivery schedules, training programmes and rolling out into 400 stores • Designing effective store communication procedures to ensure the smooth running of all operations • Responsible for seasonal event management for the company • Investigating and understanding weekly shrinkage issues, producing a user friendly guide, and subsequently testing and rolling-out AREA OPERATIONS MANAGER (1997-1999) STORE MANAGER (1995-1997) • Managing 7 convenience stores and becoming Training Store Manager for the whole region, manager of the Store of Excellence and Area Manager Designate • Encouraging the highest possible standards of customer service from the team and maintaining the smooth day-to-day operation of the stores

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• Maintaining good staff relations through effective communication, leadership, discipline and motivation • As Training Store Manager for all trainees, achieving the successful induction of 48 new employees RELIEF MANAGER (1994-1995) ASSISTANT STORE MANAGER (1994) EDUCATION AND QUALIFICATIONS B.I.I:

National Licensee Certificate

NVQ:

Retail Levels 1, 2 & 3

3 A Levels: 9 GCSEs:

Economics, Mathematics & Chemistry (1994) Including English & Mathematics (1992)

KEY I.T. SKILLS - Word, Excel, Access, PowerPoint, Internet & Email PERSONAL DETAILS Date of Birth: Nationality: Health: Other:

18th January 1977 British

Excellent; non-smoker Qualified in First Aid

INTERESTS AND ACTIVITIES Currently include: Netball (playing & coaching), Badminton & DIY REFERENCES ARE AVAILABLE ON REQUEST

Sample resume: Executive and chronological format Chris Jackson 24 Mansfield Drive, Chedlee, Manchester M23 4DJ. Tel: (0161) 234 1234 Email: [email protected] PROFILE: A Senior Quality Assurance Technician with a wide range of experience in the food industry. Able to work on own initiative and as part of a team. Proven leadership skills involving managing, developing and motivating teams to achieve their objectives. First-class analytical, design and problem solving skills. Dedicated to maintaining high quality standards. MAJOR ACHIEVEMENTS:

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Saved the company £50,000 a year by implementing a new quality assurance system. Increased the acceptance level of finished goods from 96% to 99%. Achieved BS5750 for the production line by rewriting the company's quality assurance procedures. Solved major quality assurance problems which temporarily halted production. CAREER HISTORY: 1989 - date GEPO FOODS LIMITED 1992 - date Senior Quality Assurance Technician Gepo Foods manufacture biscuits under the brand name Manu at their Manchester factory. Responsibilities and achievements: Managed all quality assurance in Gepo Foods' Manchester factory and reported directly to the Factory Manager. Managed a team of 6 people; assigning them tasks, and motivating them to meet deadlines. Demonstrated the quality assurance procedures to customers on factory visits. Performed Quality Audits at the factory. 1989 - 1992 Quality Assurance Technician Created computer applications with the help of a programmer to monitor the factory environment. Analysed the quality assurance system and made recommendations for improvements. These were incorporated into the current quality assurance system. Examined equipment in the factory to check that it met the company standards. Investigated new equipment installed in the factory to make sure that it would comply with quality assurance procedures. 1985 - 1989 SURRET FOOD PRODUCTS LIMITED 1986 - 1989 Research Technician Surret Food Products manufacture a wide range of grocery products. Responsibilities: Formulated new product lines and conducted the relevant laboratory experiments. Performed a study of the shelf life of various canned foods. Tested new products to check that they met EEC guidelines for bacteriological content. Conducted a survey on packaging. 1985 - 1986 Plant Operator Worked on the production line at the canning factory. Responsibilities: Operated the canning machinery producing tinned fruit and vegetables. Solved and fixed any production line problems with the help of the service engineer. TRAINING: Various courses including: Quality Assurance, The BS5750 Quality Approach, Team Leadership I & II, Time Management, Report Writing. QUALIFICATIONS: BSc (Hons) 2:2 in Biochemistry at the University of Warwick.

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3 A Levels: Maths [C], Biology [B], Chemistry [C]; 6 O Levels. PERSONAL DETAILS: Date of Birth: 24th February 1964. Marital Status: Single. Driving Licence: Full, clean. INTERESTS: Football, Grand Prix racing, physical fitness - gym. Sales representative cover letter: Date: Tues, 10 April 2003 18:25:13 From: John smith [[email protected]] Subject: Regional Sales Manager (mtt-02/8755) To: [email protected] Dear Mr. Watson, Having broken sales records and exceeded sales quotas in all my previous positions and recently completed my MBA in marketing from the School of Managerial Leadership at California State University, I am an ideal candidate for the regional sales manager position at Hilton Resorts in US and Mexico As the leading sales representative for Disney Vacation Club, I developed key sales material, trained new sales reps, and reinvented the way club memberships are sold. My team's revenue was more than double the average for the entire operation. The vacation club industry is a dynamic and growing industry, and I am convinced I can help Hilton grow its reputation and dominant position in the industry. We should meet to discuss the position. I will contact you in the next 10 days to arrange an interview. Should you have any questions before that time, please feel free to call me at 901-111-2233 or email me. Thank you for your time and consideration. Cordially, John Smith Pharmaceutical Representative cover letter Date Mr. Smith - Dir. of Human Resources Brown and Associates 421 Street Any City, State 44561 Dear Mr. Smith: I am responding to your advertisement in The News (dated 1/20/03), regarding the Pharmaceutical Representative position. Please regard this letter as my formal application. Enclosed is my resume showing my education, experience, and background. I have over 7 years experience in the sales and marketing field, and 3 years experience as a nurse. Throughout my sales and marketing career I won top sales awards, and trained other sales representatives specific sales techniques

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to increase their sales. I enjoy working with the public, as well, demonstrating products, and educating others in their uses. I believe I would excel in pharmaceutical sales because I truly find sales a challenging and rewarding career; as well, my nursing background offers an advantage in better understanding the products I would sell. May I arrange an interview to further discuss my qualifications? I am available for an interview at a mutually convenient time. Thank you for your time and consideration. Sincerely, Mary Green

Internship cover letter: Margaret Smith Job Street . 5 11111 London ILS Mery Wills. HHRRR dpt. C/ Alberto Aguilera 45 – 1º 28015 Madrid, Spain October 14th, 2003 Dear Ms. Wills I am a student of International Business Administration who graduates with a Bachelor of Business Administration at the end of December. According to your advertisement at www.monster.com, you are currently seeking for an internship with very good computer knowledge and good language skills. Through my study time at the university, I have achieved a very good knowledge of MS-Office programs such as Word, PowerPoint; Outlook and Internet. I speak English as my mother tongue and my German skills are very good. Additionally, I have improved my German skills during two intensive courses at the German Centre in Munich, Germany. I have basic knowledge of Spanish and am a fast language learner. Through my strong organizational skills and my ability to work independent as well as in team situation, I could support your team well in its daily work. Before starting my MBA, I have earned working experience with the Deutsche Bank. During this time I consulted customers and assisted the CEO with his daily work. Further more, I created in-house presentations with PowerPoint and gained good telephone skills. Due to my personal skills and my high motivation, I would be delighted to start my training with ILS. Yours sincerely, Margaret Smith

Application for the marketing internship Sara Calima Via Palazzo 72

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33098 Palermo, Italy 15 September, 2003 Travel Agency Group Mario Salis Paseo de la Playa 25 Valencia, Spain Dear Mr. Salis I am enthusiastic applying for the internship your company is offering at the website of www.stepstone.it, for working in Spain I’m a student at the University of Palermo with subject International Business Studies. My study concentrates besides economics on languages. I have chosen english and spanish. My area of proficiency in the main study is in the field of marketing and I’m going to finish my studies within the next months. Working in a team and supporting others with their work ………… I’m also flexible with concentrating on urgent business, meaning setting priorities in work. As you will see from my résume I have considerable work experience. I’m going to finish my studies in the next time and before of this I would like to do another internship in Spain. Because after that I’m going to look for a fixed job and I don’t know if there will be than any possibility to work in the foreign. I like to gather more work experience and to deep in my spanish language. The internship would help me to reach these both objectives. I would like to work in Spain because I like to learn more about the spanish way of life and I like to become secure in speaking spanish because it is difficult to speak spanish if you just learn it at the University. It would be if you would offer me the marketing internship. I like to start with it at the 3th of October 2003 and if possible for a period of 6 months. If the proposed date don’t suit you, please let me know, maybe I could arrange another period of time. I hope to hear from you soon and if you require any further information, please do not hesitate to contact me at any time. Yours faithfully, Sara Calima

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