PRESENTED BY: Ms. VASUDHA SHARMA (30) Ms. PALLAVI SHRIVASTAV (29) Mr. ROHIT TOMAR (25) Ms. EKTA SINGH (26) Ms. NEHA YADAV (27) Ms. ASHITA FLORA (28) .
CONTENTS
INTRODUCTION
RELATIONSHIP BETWEEN ETHICS AND SOCIAL RESPONSIBILITY
ETHICAL PRINCIPLES AND DECISION MAKING
FACTORS INFLUENCING ETHICS
UNETHICAL ISSUES
WORKPLACE DEVIANCES
SOCIAL RESPONSIBILITIES-TYPES
THE PYRAMID OF SOCIAL RESPOSIBILITIES
SOCIAL RESPONSIBILITY OF MANAGEMENT IN INDIA
INTRODUCTION OXFORD’S Definition of : ETHICS : “The characteristics, spirit and beliefs of community, people”
SOCIAL RESPONSIBILITY : “It implies recognition and
understanding of aspirations of society and determination to contribute to its achievement”
Definition from MANAGEMENT point of view : ETHICS :These are principles which govern business activities & provide a code of conduct for the managers and others concerned. SOCIAL RESPONSIBILITY: It indicates a businessman’s obligation to nurture and develop human values. Hence, it refers to BOTH socio-economic and socio-human concerns of business.
RELATION BETWEEN ETHICS AND SOCIAL RESPONSIBILITIES Correlated and Inseparable. •
Social responsibility relates to macro ethics decisions with broad implications for a large segment of society.
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Over the past 10 years ethics and social responsibilities have evolved from a Reactive to a more Proactive approach.
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A commitment to ethical conduct lies at the heart of CSR (corporate social responsibility)
SEVEN PRINCIPLES OF ETHICAL DECISION MAKING Principle of long-term interest Principle of personal virtue
Principle of distributive justice
SEVEN PRINCIPLES
Principle of religious injunctions
Principle of individual rights
Principle of utilitarian benefits
Principle of government requirements
BASIC MODEL OF ETHICAL DECISION MAKING ETHICAL DECISION MAKING Selecting and hiring ethical employees
Ethical training Codes of ethics
Ethical climate
PRACTICAL STEPS TO ETHICAL DECISION MAKING 1.Identify the problem 2.Identify the constituents 3.Diagnose the situation 4.Analyze your options 5. Make your choice 6. Act
FACTORS INFUENCING ETHICS: SOCIAL FACTORS ECONOMIC FACTORS CULTURAL FACTORS POLITICAL AND LEGAL FACTORS CONTEMPORARY CODES ORGANIZATIONAL FACTORS
UNETHICAL ISSUES FACED
BRIBING public officials to obtain undue favour.
Using FALSE CLAIMS in Advertisements.
Using company’s property for PERSONAL USE.
ARTIFICIALLY inflating profits.
NOT FOLLOWING the code of conduct as formulated by Sectoral institutions.
NOT PURSUING POLICIES that promise employees good working conditions. EG., Sexual Harassment, Verbal Abuse, Gender inequality.
WORKPLACE DEVIANCESA MAJOR UNETHICAL ISSUE
Political Deviance
Using favoritism. Spreading rumors. Falsely blaming others for mistakes.
Production Deviance
Personal Aggression
Sexual harassment. Verbal abuse. Threatening coworkers.
Leaving early. Taking excessively long breaks. Purposely working slower. Intentionally wasting resources.
Property Deviance
Sabotaging, stealing. Damaging equipment.
SOCIAL RESPONSIBILITIES OF MANAGEMENT
TYPES-EXTERNAL AND INTERNAL
External social responsibilities
refers to as stimulating minority entrepreneurship, improving balance of payments and training and hiring unemployed. Thus management owes social obligations to:
1. RESPONSIBILITY TOWARDS CUSTOMER No Adulteration of goods. Fair Measure, No Misleading Advertising. 2. RESPONSIBILITY TOWARDS SUPPLIERS Dealt Judiciously with Integrity and Courtesy. 3.RESPONSIBILITY TOWARDS GOVERNMENT Management policies It should be laid down in provision of various legislations and guidelines.
4.RESPONSIBILITY TOWARDS SOCIETY
Socio economic policies. Improvement of local environment. Employment and welfare activities.
INTERNAL SOCIAL RESPONSIBILITIES: These responsibilities are concerned with assuring due process, justice, equity, morality in employee selection, training and firing. • •
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RESPONSIBILITIES TOWARDS SHARE HOLDER Reasonable dividend Stability and growth
Protection of asset
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Trustee of shareholders
RESPONSIBILITIES TOWARDS EMPLOYEE
• • • • • •
Fair wages Good working conditions Adequate service benefits Cooperation Recognition of worker’s right Opportunity for growth
THE PYRAMID OF SOCIAL RESPONSIBILITIES Voluntary Responsibilities
“good corporate citizen;” contributing to the being a community and quality of life Ethical Responsibilities
being ethical; doing what is right, just, and fair; avoiding harm Legal Responsibilities
obeying the law Economic Responsibilities
being profitable
SOCIAL RESPONSIBILITY OF MANGEMENT IN INDIA
Corporate Social Responsibility (CSR) defined as “the ethical behavior of a company towards the society,” manifests in the form of noble programs for-profit organizations.
CSR has become increasingly prominent in the Indian corporate scenario because organizations have realized that besides growing their businesses it is also vital to build trustworthy and sustainable relationships with the community.
CSR is the state of the Indian society. India is one of the fastest growing economies with it socio-economic problems like poverty, illiteracy, lack of healthcare etc. are still ubiquitous and the government has limited resources to tackle these challenges. This scenario has opened up several areas for businesses to contribute towards social development
CSR INITIATIVE BY SOME OF THE LEADING INDIAN COMPANIES GlaxoSmithKline Pharmaceuticals
Primary focus -
Health and healthy living of people in tribal villages.
Reliance Industries limited
Primary focus –
To restore the eye-sights of visually challenged Indians from the economically weaker sections of the society by “Project Drishti”.
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