English Business Correspondence.docx

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Definition of Communication

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Elements of Communication such as the speaker, message, encoding, channel, decoding receiver, feedback, noise, context and situation

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The eight characteristics of a business letter: clarity, conciseness consideration, courtesy, completeness, concreteness and correctness

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Tips on how to achieve clarity

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Faulty Parallelism and Parallelism Stack

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Definition of Business Correspondence

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The seven C’s of Business Correspondence

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Components of Business Correspondence such as the context, message, language, purpose, audience, and product of writing

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The two main purpose of Business Correspondence are to inform and to persuade.