Energizing Leadership Effectiveness Dsp

Energizing Leadership Effectiveness Mano Verabathran National Institute of Public Administration (INTAN)

Introduction Definitions of Leadership Definitions of Effective Leadership Energizing the Organisation Styles of Leadership Qualities of Effective Leaders Conclusion

Definitions of Leadership “The process (act) of influencing the activities of an organised group in its efforts toward goal setting and goal achievement” [Stogdill] “The ability of an individual to influence, motivate, and enable others to contribute toward the effectiveness and success of the organizations of which they are members" (House, R. J. )

“Leadership is influence – nothing more, nothing less” John C. Maxwell “Leadership involves the creation of a vision and strategic direction for the organisation, the communication of the vision to the people and customers of the organisation and also involves inspiring, motivating and aligning people and the organisation to achieve this vision” [J. Kotter (1990)]

Common Elements in the Definition of Leadership According to Philips Sadler (2002), as an element of social interaction, leadership is a complex activity involving: 1. A process of influence 2. Actors who are both leaders and followers 3. A range of possible outcome – the achievement of goals, but also the commitment of individuals to such goals, the enhancement of group cohesion and the reinforcement of change of organisational behaviour

Definition of Effective Leaders Effective leaders ………... ……… someone who knows how to inspire and relate to subordinates; able to convince subordinates that the organisational vision is not only important but attainable; able to challenge them with goals, projects, tasks and responsibility that allow them to feel a sense of personal success, achievement, and accomplishment; rewards subordinates who perform well with recognition, money and promotions Locke (1999)

Effective Islamic leaders ………... ……. have positive personality traits and the traits are God-fearing, high morality, compassion for the people, patience, humble, fair, just, diligent, courageous, pious, honest, positive outlook, considerate and noble. Effective leadership is associated with good character Al-Ghazali refers to good character as the person’s good inward form, that is, in his soul, which has four faculties; knowledge, anger, desire and justice. In a man of good character, all these faculties remain sound, moderate and mutually harmonious Muhammad Abdul Quasem (1975)

EFFECTIVE LEADERSHIP

Effective Leadership

=

Demonstrate Attributes (Competencies)

x

Achieves Results

Energizing The Organization The Function of Management  Planning  Organizing  Energizing  Control

Energizing • Managing Team Work • Managing Communication • Managing Motivation

Leadership and Management Competencies Management is efficiency in climbing the ladder of success; Leadership determines whether the ladder is leaning against the right wall. Steven R. Covey

Managerial Skills Supervisors

Middle Managers Conceptual Skills

Human Relation Skills

Technical Skills

Senior Managers

Leadership and Management Competencies High Performers • Walk the talk • Follow through

• Use technical knowledge to help team • Encourage alternative approaches and new ideas • Work to improve new ideas • Seek feedback

Average Performer

Character

Blame failures on others

• Do not understand the job Personal well Capacity • Have a ‘one right way mindset • Content with current skills and abilities

Leadership and Management Competencies High Performers • Do everything possible to meet goals • Promote a spirit of continuous improvement

• Provide the work group with a definite sense of direction and purpose • Energize people to go the extra mile

Average Performer

Focus on Results

Unable to build commitment among all members

InterPerso nal skills

• Do a poor job of communicating plans to staff • Fails to inspire commitments

Leadership and Management Competencies High Performers

Average Performer

• Get caught up in the Leading • Translate organisational change Organisational “day to day” • Championing change

Change

• Tend to follow the lead of others

Leader

Leadership involves an interaction between the Leader, the Followers, and the Situation

Personality Position Expertise etc Values Norms Cohesiveness etc

Followers

Task Stress Environment etc Situation

Leadership Style

Leadership style is the manner and approach of providing direction, implementing plans and motivating people

Leadership Styles Authoritarian leader - make all group decisions and assign tasks to members Paternalistic leader – consider his/her subordinates as being not fully mature and responsible. Democratic leader - encourage group discussion and decision making through census building. Laissez-faire leader - minimally involved in decision making and encourage group members to make their own decisions.

Leadership Style Autocratic (Authoritarian)

Democratic (Participative)

Delegative (free reign/ Laissez-faire) Leader

Leader

Leader

Employees

Employees

Employees

Leader

Whole Group EMPHASIS

Employees

Authoritarian (autocratic) This type is used when the leader tells his/her employees what he/she wants done and how he/she wants it done, without getting the advice of his/her people. • Rely on threats and punishment to influence employee? • Do not trust employee? • Do not allow employee input?

Autocratic Style ……….

continued

Effective when …. • Employee do not respond to any other leadership style • Work needs to be coordinated with other department • The area poorlywhen managed Should notwas be used …… • Employees become tense, fearful or resentful • Employees expect to have their opinions heard • There is low employee morale, high turnover and absenteeism

Participative (democratic) This type of style involves the leader including one or more employees in on the decision making process (determining what to do and how to do it). However, the leader maintains the final decision making authority. • Develops plans to help employee evaluate Typically their owndemocratic performanceleader:

• Allow employees to establish goals • Encourage employees to grow on the job and be promoted • Recognizes and encourages achievement

Democratic Style ……….

continued continued

Effective when …. • The leader wants to keep employees informed about matters that effect them • The leader want employees to share in decision-making and problem-solving duties • You want to encourage team building and participation

Should not be used when ……

• There is not enough time to get everyone’s input • It’s easier and more cost-effective for the manager to make the decision • The business can’t afford mistake

Delegative (free reign/laissez-faire) In this style, the leader allows the employees to make the decision. However, the leader is still responsible for the decisions that are made. This is used to analyzed the situation and determine what needs to be done and how to do it.

Delegative Style …………. continued

Effective when …. • Employees are highly skilled, experienced and educated • Employees have pride in their work and the drive to do it successfully on their own • Employees are trustworthy

Should not be used when ……

• It makes employees feel insecure at the unavailability of a manager • The manager cannot provide regular feedback to let employees know how well they are doing • Mangers are unable to thank employees of their good work

Varying Leadership Style While the proper leadership style depends on the situation, there are other factors that influence which style to use

• The manager’s personal background. What personality, knowledge, values, ethics does the manager have. • The employees being supervised. Employees are individuals with different personalities and backgrounds. • The company. The traditions, values, philosophy and concerns of the company will influence how the manager acts.

THE SECRET BLEND FOR EFFECTIVE LEADERSHIP (Ken Blanchard & Marc Muchnick)

The Challenge Leading people is the opposite of trying to control them Leadership is not just what happens when you’re there, it’s what happens when you’re not there

Leadership is not something you do to people, it’s something you do with them

Integrity - lays the foundation for trust and respect Partnership - harvests the potential of the team Affirmation - lets people know that what they do is important

The search for integrity Leading with integrity means being the person you want others to be Trust is what happens when values and behaviours match up People are more apt to trust and respect you when what you say and what you do are one and the same

The Partnership Imperative The key to effective leadership is the relationship you build with your team Sharing the big picture puts everyone on the same page It is easier to get up the hill when you climb it together

The Art of Affirmation Praise is the easiest way to let people know they are appreciated. Each of us has the power to recognise the goodness in others. You will go a lot further if you stop to refuel.

QUALITIES OF EFFECTIVE LEADERS

Qualities of Effective Leaders Have a clear vision Having a long term view of your business and future oriented plans will enable clear, focused and rapid decision making

Qualities of Effective Leaders Be clear about your values • Will give you the confidence to stand up for what you believe • Strong and determined

Qualities of Effective Leaders Knowledgeable Must be well versed with the organisational knowledge

Qualities of Effective Leaders Be an inspiration • Use your vision to inspire others • Show what your subordinate can achieve

Qualities of Effective Leaders Act as you wish others to behave Great leaders set the example, take the action and show people how things should be done

Qualities of Effective Leaders Be courageous Leaders take risks. The quickest way to succeed is through failing

Qualities of Effective Leaders Show integrity Set the high standards for yourself and never deviate from them

Qualities of Effective Leaders Take responsibility

Accept total personal responsibility for your every thought, action and result. Never complain

Qualities of Effective Leaders Plan and organise • Maximise your output from a limited resources • Prioritise and organise

Qualities of Effective Leaders Delegate and coach (empowerment) • Give others responsibility • Guide, teach, encourage, motivate, etc

Qualities of Effective Leaders Create a spirit of collaboration and community • Show appreciation for a job well done • Show people you care

Qualities of Effective Leaders Continuously improve Look for opportunities to continuously improve your organisation

Qualities of Effective Leaders Expert Skills

Cognitive Skills Ability to think clearly and analyse problems

Action Skills Ability to get things done e.g. delegate, motivate, communicate

Effective Leadership

Master competencies, technical knowledge

Relationship Skills Exemplary leadership behaviour and social skills, building trust and effective working relationships

Ten traits of Great Leaders 1. 2. 3. 4. 5.

Ability to create a compelling vision Ability to articulate their vision to others Consistency – great leaders don’t change with the wind Focus on key results. They are not distracted by trivia Leaders anticipate problems and work diligently

6. 7. 8. 9. 10.

Humility – high achievers have justifiable pride in their accomplishments Holistic thinking – leaders can see the big picture Strategic thinking – leaders has an eye on the future Agile minds – leaders learn quickly Leaders are fair minded and avoid taking abusive advantage of people and situation

Effective Leader “You have to be similar enough to be understood and different enough to justify your position” Prof. Moneim El-Meligi

Conclusion Caliph Ali stated that a good leader must use his head (wisdom) heart (feelings and emotions), hands (strength and power) and tongue (good communication) to help others because GOD holds himself responsible to help those who sincerely try their best to help Him. A person can only reach the stage of piety or total God-fearing with full wisdom of knowledge and practising them with deep sincerity under the guidance of GOD and the traditions of the Prophet The Letter by Amir Al-Mu’mineen Ali Ibn Abu Talib The Fourth Caliph, to Malek al-Ashtar,The Governor of Egypt

Conclusion TWO GREAT LEADERS AND THEIR DISTINCTIVE DIFFERENCES

GENGHIZ KHAN

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ALEXANDER THE GREAT

ANNIHILATE -

NURTURE

Conclusion NAPOLEAN BONAPARTE Told his captains that they could do whatever they want, but must leave 4 issues to him. What do you think they are ?

Conclusion THE RIGHT RIGHT RIGHT RIGHT

TO TO TO TO

HIRE PROMOTE TRANSFER FIRE

AS THERE CAN ONLY BE ONE LION ON THE MOUNTAIN.

THANK YOU AND ALL THE BEST