Employee Empowerment

EMPLOYEE EMPOWERMENT

DEFINITION Employee empowerment is a term used to express the ways in which non-managerial staff can make autonomous decisions without consulting a boss/manager. These self-willed decisions can be small or large depending upon the degree of power with which the company wishes to invest employees.

Employee empowerment can begin with training and converting a whole company to an empowerment model. Conversely it may merely mean giving employees the ability to make some decisions on their own. There are employee empowerment workshops, books and articles, which can help a company converting to employee driven decision-making. The thinking behind employee empowerment is that it gives power to the individual and thus makes for happier employees. By offering employees choice and participation on a more responsible level, the employees are more invested in their company, and view themselves as a representative of such.

EMPLOYEE EMPOWERMENT: A CRUCIAL INGREDIENT IN A TOTAL QUALITY MANAGEMENT STRATEGY

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Quality starts with People Participative management- more than a management buzzword Empower from the "bottom up" Employees- The most important asset in organizations Treat Your employees the way you want your customers to be treated