Emilio Final Updated.docx 1.docx

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 CHAPTER I INTRODUCTION Students from different field of specialization have been honing their skills and prepare them for their future job as they will undergo the On-The Job Training. The knowledge that they have gained in the four sides of classroom will be applied through the help and guidance of the persons who will serve as your superior. All the learning being acquired from the College professors and instructors have a great contribution in the workplace where we apply the teachings that they had taught us. The

classroom

is

a

great

starting

point

for

learning but the practical application of that learning is essential as the Ojt student apply what he/she has learned. In the respective place where we render our services a lot

of

lessons

circumstances

and we

new

ideas

cannot

are

learned.

understand

There

are

of

the

some

transactions of the bank but the employees are willing to teach us to develop our skills in solving some of the problems we have encountered. It is a great opportunity we have received when we have the chance to render our services working to a place where we can maximize our potentials and skills. 1 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 As a trainee in Rural Bank of Cauayan it gives me more opportunity and develop myself in all aspects.

2 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 Brief History/Background of the Company/Company Profile The RURAL BANK OF CAUAYAN INC. was established on April 7,1965. It is the pioneer bank in Cauayan, Isabela founded by Dr. and Mrs. Ireneo C. Bucag Sr.

and its

incorporator namely: Mr. Domingo San Pedro, Mrs. Aurea B. Carpio, Mr. Antonio M. Perez, Mrs. Lourdes Cruz, and Mr. Domingo Simangan. The simplified and affordable credit window that it offers immediately became a word of mouth among farmers and

businessmen

in

Cauayan

,

Isabela

and

its

nearby

municipalities. Since then, it has not stopped counting more

and

Because

more

of

this,

satisfied Rural

and

Bank

of

loyal Cauayan

customers. Inc.

started

branching out. Six (6) branches were opened from 1990 to 2000,

Eight

(8)

other

branches

were

inaugurated

from

2001-2010, and 3 more branches started operating from 2011 to 2013.

Pioneer Employees As of now, Rural Bank of Cauayan Inc. has a total of 20 branches

and

1

Extension

Office

operating

in

four

provinces in Region 2–Isabela, Cagayan, Quirino and Nueva

3 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 Vizcaya with resources of over a Billion pesos; and a total of 217 employees. The

bank’s

tremendous

growth

over

the

years

was

fueled by the active & dynamic stewardship of its Members of the Board namely: Dr. Eduardo R. Bucag, Chairman of the Board, Mr. Edgardo R. Bucag, President, Mr. Ireneo R. Bucag Jr., Board of Director, Mr. Ronaldo R. Bucag, Board of Director, Mrs. Juana R. Bucag, Founder, Ms. Teresita R. San Pedro, Board of Director, Mr. Danilo San Pedro, Board of Director and independent Directors; Mr. Cezar G. Guzman, Mr. Eduardo R. Condat Social responsibilities have been a part of Rural Bank of Cauayan’s distinctiveness. For 5 straight years the bank have been conducting Job fair in partnership with LGU Cauayan, DOLE & POEA as a simple way of helping the jobseekers find their employment. Last January 2015, Rural Bank of Cauayan sponsored a 3-day medical, dental, surgical and ophthalmology mission in cooperation with Wichita Falls Country Medical Alliance of North Texas and LGU

Cauayan.

Local

and

Fil-Am

Doctors

from

USA

collaborated to provide free medical aid to those who are less fortunate in life in Isabela.

4 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 Truly, Rural Bank of Cauayan Inc. has evolved as one of the

biggest

receiving Over

the

rural

bank

recognitions years,

it

in

the

from

has

region

and

prestigious

continued

its

has

been

institutions.

legacy

in

good

of

branches

governance and excellent customer service. RURAL BANK OF CAUAYAN INC. operating and

in

four(4)

has

provinces

a

total

Isabela,

20

Cagayan, Quirino,

Nueva Vizcaya.

Alicia

Roxas

Bambang

San Nmanuel

Cabatuan

San Mateo

Cabagan

Santiago

Cauayan

Solano

Cabarroguis

Tumauini

Camalaniugan

Tuguegarao

Cordon

Echague

Ilagan

Reina Mercedes

Ramon

Luna Extension

We put the company our first priority. We operate as a competitive and profitable business and work as a team to attain our organizational goals. We constantly strive to be the number one(1). We act quickly and stand for the highest quality to deliver.

5 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 Our employees are trained to excel, to deliver their best performance and be as productive as they can be.

ORGANIZATIONAL STRUCTURE OF RURAL BANK OF CAUAYAN INC. BRANCH MANAGER

ASST. MANAGER

BRANCH ACCOUNTANT

CA/SA BOOKEPER

TELLER/CASHIER

LOAN BOOKEPER

LOANS REPRESENTATIVE

JANITOR/MESSENGER

6 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 VISION To be the best provider of financial services in the rural banking industry. MISSION To

help

improve

superior and reliable operate with

quality

of

life

by

delivering

financial products and services and

a high level of Competence, Integrity, Honesty,

Professionalism, and Community Involvement. CORE VALUES >SERVICE We provide and deliver the best product and services to all of our clients. We focus on their needs. >INTEGRITY AND PROFESSIONALISM We

practice

Honesty,

Transparency,

Fairness

and

Demonstrate mutual respect and trust with others. We uphold high ethical standard and conduct ourselves in a manner that dignifies the reputation of the bank. We responsibility and stand up for our actions. >CARE FOR EMPLOYEES We

practice

a

culture

that

attracts,

retains,

rewards and empowers employees. >DIVERSITY We opposing

recognize

views.

This

that is

we

only

have

varying

because

of

and

sometimes

differences

in

perceptions on how to improve and promote the interest of the

7 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 company, our clients, and our employees. As such, we welcome, listen and respect all perspectives and views.

8 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 STUDENT PROFILE

EMILIO L. BOAC Barangay District I, Tumauini, Isabela

PERSONAL DATA

Age

:

20

Date of Birth

:

September 14, 1997

Place of Birth

:

Tumauini, Isabela

Height

:

5’6

Gender

:

Male

Status

:

Single

Citizenship

:

Filipino

EDUCATIONAL ATTAINMENT

College

Bachelor of Science in Business Management HGB College Tumauini, Isabela 2017-2018

Secondary

Tumauini National High School Tumauini, Isabela 2014- 2015

Elementary

Tumauini North Central School 2011-2012

SPECIAL SKILLS 1. Computer operating in areas of Microsoft Word, MS Excel, Internet Explorer

9 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 STUDENT ON THE JOB TRAINING REPORT CHAPTER II 1STWEEK DATE NOV.13,20

ACTIVITIES

HOURS

Interview and orientation

17 NOV.14,20 17

Sorting

of

checks,

review

8 Hours

all transactions before we finalize.

Assist

clients

all

especially

paying

in

their

sss

contribution

and

loan.

Balancing all

transactions

in and out.

NOV.15,20 17

Computing bills, assist

money credit

all

small

8 Hours

checking;

clients

paying

their SSS contribution and loan,

balancing

all

transaction in and out. NOV.16,20 17

Sorting

of

checks,

checking the balance sheet, assist

all

clients

paying

their SSS contribution and loan,

balancing

transactions in and out

10 COLLEGE OF BUSINESS ADMINISTRATION

all

8.Hours

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 SUMMARY: Sorting all checks, credit

TOTAL:24HOURS

checking; assist all clients, balancing all transactions in and out.

2nd WEEK DATE NOV.20,2017

ACTIVITIES Assist

all

paying

HOURS

clients 8Hours

their

SSS

contribution

and

loan, sorting checks, balancing all receipt transactions

in

and

out. NOV.21,2017

Assist

all

paying

clients 8Hours

their

sss

contribution

and

loan, sorting checks, balance

all

transaction

receipt in

and

out. NOV.22,2017

Assist

all

paying

client 8Hours

their

contribution

sss and

loan, sorting checks, balance

all

counting money. 11 COLLEGE OF BUSINESS ADMINISTRATION

receipt,

small

bills

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 NOV.23,2017

Assist

all

paying

client 8Hours

their

contribution

sss and

loan, clients have a question, who

clients

wants

to

open

account. SUMMARY: Assist all clients paying TOTAL:32Hours their sss contribution and loan, balancing

all

receipt,

computing

money.

3rd WEEK DATE NOV.27,2017

ACTIVITIES

HOURS

Assist all clients paying 8Hours their sss contribution and loan,

counting

bills,

small prepared

certificates clients.

request

Computing

by all

receipts transaction. NOV.28,2017

Assist all clients paying 8Hours their sss contribution and loan,

credit

checking,

sorting checks, computing all receipts transaction. NOV.29,2017

Assist all clients paying 8Hours 12

COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 their sss contribution and loan,

assist

clients

who

wants

to

open

accounts,

computing

all

receipts

transaction. SUMMARY: Assist all clients in their TOTAL:24Hours problems, clients paying their sss and loan, credit checking, sortinf checks, balancing all receipts transaction.

4th WEEK DATE

HOURS ACTIVITIES

DEC.04,2017

Assist

all

paying

clients 8Hours

their

contribution

sss and

loan, sorting checks, counting small bills, deposit

money

to

other bank, computing receipts transaction. DEC.05,2017

Assist

all

paying

clients 8Hours

their

contribution

sss and

loan, sorting ledger, counting small bills, computing 13 COLLEGE OF BUSINESS ADMINISTRATION

receipts

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 transaction. DEC.06,2017

Assists

all

paying

clients 8Hours

their

sss

contribution

and

loan, clients want to open

account,

computing

receipts

transaction. DEC.07,2017

Assists

all

paying

clients 8Hours

their

sss

contribution

and

loan, sorting checks, and ledier, computing receipts transactions. SUMMARY: Assists their

problems,

checks,

all clients in TOTAL:32Hours sorting

ledger,

small

bills,

counting

computing

receipts

to

balanced

their transaction in and out.

5th WEEK DATE

HOURS ACTIVITIES

DEC.11,2017

Assists

clients, 8Hours

sorting

of

counting

small

14 COLLEGE OF BUSINESS ADMINISTRATION

ledger, money

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 bills,

computing

receipts transaction. DEC.12,2107

Assists

all

credit

clients, 8Hours checking,

deposit

money

to

other bank, computing receipts transaction. DEC.13,2017

Assists

clients 8Hours

paying

their

counting

sss,

small

bills,

money

sorting

ledger,

computing

receipts transaction. DEC.14,2017

Assists

clients 8Hours

paying

their

sorting

sss, ledger,

computing

all

receipts transaction. SUMMARY: Assist clients to their TOTAL:32Hours problem, credit checking, deposit money

to

ledger,

other

bank,

checks,

sorting

counting

of

small

bills, and computing all receipts transaction to balance in and out transaction.

15 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 6th WEEK DATE

ACTIVITIES

HOURS

DEC.18,2017

CHRISTMASPARTY

DEC.19,2017

Assists client paying 8Hours their

sss, clients

want to open account, client their

to

encash

check,

ledger,

sorting

computing

transaction receipts. DEC.20,2017 DEC.21,2017

Assists

clients 8Hours

paying

their

sorting

ledier,

counting small

sss,

and

sorting

money

bills,

computing

transaction

receipts. SUMMARY: their

Assists

problem,

all

clients

sorting

in TOTAL:16

ledier Hours

sorting and counting small money bills,

and

computing

all

transaction receipts to balance in and out transaction.

16 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 7th WEEK DATE

HOURS ACTIVITIES

DEC.25&26,2017 DEC.27,2017 DEC.28,2017

Assists

clients 8Hours

paying

their

sss,

sorting

of

ledier,

counting

and

sorting

money

bills,

small

computing

transaction

receipts. DEC.29,2017

Assists to

all

clients 8Hours

encash

checks, coins,

counting computing

receipts slip,

their

all

widrawal

deposit

slip

.checks, sss receipts to

balance

transaction

in

all and

out. SUMMARY:Assists all clients problem, and

counting

sorting

receipts

to

it.

small and

balance

transaction. 17 COLLEGE OF BUSINESS ADMINISTRATION

to their TOTAL:16Hours

money

computing in

and

bill all out

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 8th WEEK DATE JAN.02,2018

ACTIVITIES Assists

all

paying

their

clients 8Hours sss,

sorting

checks,

sorting

ledger,

updating

account,

their

HOURS

passbook,

computing

all

receipts transaction. JAN.03,2018

Assists

clients, 8Hours

updating

ledger,

their passbook, their accounts. JAN.04,2018

Sorting

all

expire,

passbook 8Hours

call

transaction Counting

back

receipts.

small

money

bills and sorting it. JAN.05,2018

Assists

all

clients 8Hours

paying

their

sss,

updating

their

account,

counting

small

money,

sorting

ledger. SUMMARY:

Assists

all 18

COLLEGE OF BUSINESS ADMINISTRATION

clients

in TOTAL:32Hours

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 updating all

their

files,

bills,

accounts,

counting

computing

sorting

small

to

money

balance

all

transaction in and out.

9th WEEK DATE

HOURS ACTIVITIES

JAN.08,2018

Assists

clients, 8Hours

sorting

all

application, checking, all

credit computing

transaction

receipts. JAN.09,2018

Assists

clients, 8Hours

sorting

small

and

application,

all

money

computing

all

transaction receipts. JAN.10,2018

Assists

all

sorting

ledger,

counting bills, to

clients, 8Hours

small

money

deposit

money

other

computing

bank, all

transactions receipt. JAN.11,2018 19 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 SUMMARY: Assists all clients for TOTAL:24Hours their

problems,

application,

sorting

credit

all

checking,

deposit money to other bank, and computing all transaction receipts to balance in and out transaction.

10th WEEK DATE

HOURS ACTIVITIES

JAN.15,2018

Assists

all

paying

clients 8Hours

their

sss

contribution

and

loan,

all

sorting

application, small

counting

bills

money,

computing all receipt transaction. JAN.16,2018

Assists who

all

want

clients 8Hours to

account,

open

updating

ledger, and count and sort

small

money

bills,

computing

all

transaction receipt. JAN.17,2018 JAN.18,2018

Assists

all 20

COLLEGE OF BUSINESS ADMINISTRATION

clients 8Hours

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 for

encash

checks

their

and

their

paying

sss,

and

computing

all

transaction receipts. SUMMARY: Assists all clients for TOTAL:24Hours their problems, counting and sort small money, updating ledier, and computing

all

transaction

to

balance in and out transaction.

11th WEEK DATE ACTIVITIES JAN.22,2018

HOURS

Assists

all

paying

their

sorting

sss,

ledger

checks, coins,

clients 8Hours

and

counting computing

all

transaction receipts. JAN.23,2018

Assists

client

who 8Hours

want to open account, to pay their sss and loan,

deposit

money

to other bank, JAN.24,2018

Sorting

all 8Hours

application, 21 COLLEGE OF BUSINESS ADMINISTRATION

updating

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 passbook,

withdraw

money true ATM. JAN.25,2018

Assists

all

clients 8Hours

sorting

ledger,

counting

coins,

sorting small bills. SUMMARY: their

Assists

problems,

all

client

sorting

to TOTAL:32Hours

files,

counting and sorting small money bills, computing all receipts to balance in and out transaction.

12th WEEK ACTIVITIES DATE JAN.29,2018

Assists

all

sorting

checks

ledger, coins,

clients, 8Hours and

counting computing

all

receipts transaction. JAN.30,2018

Assists

clients, 8Hours

sorting small

ledger bills,

and

credit

checks, deposit money to

other

computing

bank, all

receipts transaction. 22 COLLEGE OF BUSINESS ADMINISTRATION

HOURS

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 JAN.31,2018

Assist

clients, 8Hours

counting bills,

small

money

computing

all

receipts transaction. FEB.01,2018

Assists

clients, 8Hours

sorting

ledger,

credit

checking,

computing bills,

small

computing

all

transaction. SUMMARY:

Assists

all

clients

to TOTAL:32Hours

their problems, credit checking to compute small bills, and computing all

receipts

transaction

to

balance in And out.

13th WEEK DATE ACTIVITIES FEB.05,2018

Assists

HOURS

all

sorting compute

clients, 8Hours ledger,

all

receipts

transaction. FEB.06,2018

Assists

all

compute sort

money it,

checking, 23 COLLEGE OF BUSINESS ADMINISTRATION

clients, 8Hours and credit deposit

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 money to other bank, compute

all

transaction. FEB.07,2018

Assist who

all

want

account,

clients 8Hours to

and

open

to

pay

their sss. FEB.08,2018

Assists

client, 8Hours

sorting small

ledger

bills,

and

compute

all transaction. FEB.09,2018

Assists

all

computing

clients, 8Hours

coins,

all

and

receipts

transaction. SUMMARY: their

Assists

problems,

all

clients

computing

money bills and sort

in TOTAL:40Hours

small

computing

all transaction to balance in and out transaction.

14th WEEK DATE

HOURS ACTIVITIES

FEB.12,2018

Assists

all

sorting

all

computing 24 COLLEGE OF BUSINESS ADMINISTRATION

clients, 8Hours files, small

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 bills,

computing

all

transaction. FEB.13,2018

Assists

all

clients, 8Hours

sorting and computing all small bills. FEB.14,2018

Assists

all

sorting

clients, 8Hours ledger,

credit

checking,

compute

all

transaction. FEB.15,2018

Sorting

checks, 8Hours

compute

coins,

assists

clients,

compute

all

transaction. SUMMARY: their

Assist

all

problems,

clients sorting

for TOTAL:32Hours al

clients, compute small bills and compute all receipt transaction to balance in and out.

25 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 CHAPTER III

Assessment of Practicum Program When I started my on the Job training at Rural Bank of Cauayan-Tumauini Branch. I was assigned at the front liners desk assisting all the clients. I have found out that the clients have different personalities.

Being the

OJT I learned how to extend my patience to our clients even

they

are

stubbornly

asking

their

business

transaction this serve as my training grounds. All of the employees in this branch were regular employee that may help me in my learning experience. My first day wasn’t that good for me it’s because I’m not familiar with the employee and in the kind of work they may give to me. Filling of important files and daily reports was very easy task, but in my first day’s it’s been very hard for me to file bundles of reports. Before filing documents, I have to sort the different kinds of reports.

My training

supervisor taught me how to print the daily reports, file deposit slips properly, and the proper way of answering the

telephone.

At

first,

my

supervisor

gives

me

the

instruction for the work they were given, but when I already get familiar to these she let me do myself.

it with

I participated in the normal operation of the

office by doing the tasks that is assigned to me. During my training I learned to interact and get socialized

with

other

people.

This

is

one

of

the

memorable experiences in the bank where I rendered my services

as

OJT.

I

know

that

people

have

different

perosanlity’, however making friends with my co-trainee and in the staffs and officers doesn’t make difficult. They don’t treat me like others. And as a trainee, I don’t feel tight working with them, later I learned to 26 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE work

National Highway, Tumauini, Isabela Tel NO. (078) 3231113 patience, working at the bank

with

was

very

stressful because of the clients you have to welcome and interact with. I

also

learned

from

my

co-trainee

experience

and

mistakes, as well as my mistake and apply it whenever I needed.

Sometimes I interact with clients who are not

that good, of course I am not perfect and I can make mistakes. Oftentimes, I answer the phone and we have to be nice to every person we’re talking with. When there are clients asking for their bank statements and reports, I let the officers to talk to them because every bank records are very much private. In every kind of work I must be nice to all people that I may encountered to prevent

problem.

Challenges

are

always

there,

it’s

a

trial of one’s ability or resources in demanding In my 3 months training at Rural Bank of Cauayan I can say that I had contributed to them, I help them minimize their work and finished it for a short period of time.

The

training

inside

in

the

company

is

learning

experienced each day. I learned to appreciate the lessons studied in school and realize the important of it. I understand that was thought in school can be a tool that can be used in future career. As a trainee I become a careful person. I also learned to follow instruction as what the superior said and accept the opinion they’re suggested

and

follow

company.

On

the

subject/requirement opportunity

to

the job

to

show

be what

rules

and

training

regulation is

pass/complete skills,

not but

talents,

of just

it

is

the a an

knowledge,

techniques and most specially the ability as a person and an individual who will enter the world of business at the right time. This is also an application of what we had learned. It’s serve as a stepping stone to a real life as 27 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE an

employee.

National Highway, Tumauini, Isabela Tel NO. (078) 3231113 Learning is a lifetime commitment

that

continues even though I have a job. Training inspired me to enhance my ability and knowledge in my chosen field. And of course we have to treasure every person we become socialize even for a very short period of time. Now I am more

interested

and

excited

to

enter

the

world

of

business. It was a enormous and wonderful experience. Recommendation: 1. The

program

coordinator

should

expose

us

to

different banks in local area as observer prior to our deployment/OJT to gain knowledge so that the OJT student will not find it hard. To students who will take their practicum be obedient to your superior as you go through to your task given. It could be far better to ask the employees or the staff of a certain organization where you have your OJT if there are

things

you

do

not

know

to

avoid

mistakes.

Determination and perseverance are needed in OJT to do all

the

works.

In

entertaining

the

clients

always

be

courteous and serve them with the heart. The

challenges

of

everyday

task

will

give

you

an

opportunity to be a good employee in your chosen career. Integrity and honesty is a virtue that the ojt student must possess because if you have these values the head of any offices or any institutions could accommodate you in your workplace through the performance you shave shown.

28 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 CHAPTER IV Case Study Point of View Rural

Bank

of

Cauayan

is

Located

at

Brgy,

1,

Tumauini, Isabela which caters the farmers, Business men, Teachers and all people who want to deposit. The bank has become a partner in developing and improving the lives of those people who are willingly save their money. Case Overview The Rural Bank of Cauayan-Tuamauini Branch is one the Rural Banks in region 2. All employees have their own duties

and

responsibilities

assigned

to

achieve

its

objectives of the Bank. The bank is open from Monday to Friday at regular time from 8: O’clock in the morning to 3: Oclock in the afternoon. Case Problem Tumauini is a promising town where a lot of investors have already put their businesses. One of these is the increasing number of the Commercial Banks. The problem being

encountered

depositors banks.

and

Hence

of

the

lenders the

Rural

preferred

number

of

decreasing.

29 COLLEGE OF BUSINESS ADMINISTRATION

Bank to

was go

transactions

some to

of

the

commercial

continuously

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 Alternative Course of Action The remedy to the problem in preventing clients to move from Rural Bank to other commercial banks is to make a way or strategies that to win the heart of their client. Maybe one of the actions they could do is to lower their interests rate to the clients who want to barrow money and some other products of the bank must have low interest. Advantage Through the use of different strategies the Rural Bank

of

Cauayan

will

encourage

more

depositors

and

eventually the Bank will grow. Disadvantage Every employee is preoccupied doing their job had given to them and so advertising their products to the prospect clients are rarely done. Evaluation of Alternatives Based on my observations, here is the evaluation of alternatives: Strategies such as distributing flyers and updating the website

of

the

bank

this

could

be

a

great

help

to

increase the number of depositors to the bank. Actual campaign of the Bank employees to the target clients must be done regularly. To maintain the regular client and

30 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 encourage new depositors and people who want to barrow from the bank.

31 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113 Conclusion Based

from

what

I’ve

observed,

the

following

conclusions are drawn: 1.) The Rural bank of Cauayan-Tuamauini Branch has Insufficient employees. 2.)

Lack

of

Information

dissemination

about

their

products.

Recommendation Based on the conclusions of this study,the following recommendations are drawn: 1.) Hire employees to increase the bank’s production and to inform the clients and possible depositors on what the bank have been offering to increase its profit. 2.) Seminars must be given to the bank employees on how to

encourage

their

customers

and

to

become

more

productivity in their respective task assign to them. Implementation Plan The collaborative effort of all employees and the board of directors is the key to solve the problem which has been encountered by the Rural Bank of Cauayan. Improving the quality of life of every client is the priority of the bank. To attain the mission and objectives of the organization. 32 COLLEGE OF BUSINESS ADMINISTRATION

HGBAQUIRAN COLLEGE National Highway, Tumauini, Isabela Tel NO. (078) 3231113

CHAPTER V Counting and sorting of coins of clients

Updating accounts of the clients

Checking and transferring of account of the clients

Preparing official receipt of the clients in paying their SSS contribution/loan

33 COLLEGE OF BUSINESS ADMINISTRATION