Emergency Procedures

Resort name

SECTION : EMERGENCY PROCEDURES

REFERENCE : TABLE OF CONTENTS

TABLE OF CONTENTS Objectives Implementation Introduction Fire Procedures Fire Information Fire Prevention Program Fire Equipment Safety/Control Areas Fire Brigade Committee Fire Evacuation Plan

Section 1

Bomb Procedures PBX Department Procedures Bomb Threat Check List Building Search Plan

Section 2

Flood Procedures

Section 3

Earthquake Procedures Earthquakes After an Earthquake Earthquake Safety Program

Section 4

Typhoon Procedures Preparing for a Typhoon Evacuation No Evacuation During a Typhoon

Section 5

Power Failure Bell Captain Chief Engineer Rooms Division Manager

Section 6

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REFERENCE : TABLE OF CONTENTS SECTION : EMERGENCY PROCEDURES

TABLE OF CONTENTS CON’D Water Shortage Chief Engineer

Section 7

Political Crisis Staffing Information Person Informing the Guest Emergency Service and Supplies

Section 8

Reviewing the Plan Section 9 Developing an Emergency Plan Promoting a Safety Attitude Everyday

CODE:

2

SECTION : EMERGENCY PROCEDURES

REFERENCE : OBJECTIVES

OBJECTIVES OF THE EMERGENCY PROCEDURE STANDARD The objectives of the Standard are to : 1.

Assist the GM in implementing an emergency procedure system that promotes the safety of guests, staff and hotel property.

2.

Prepare staff in handing an emergency.

3.

Assist each department in training their staff to understand the emergency policies and procedures.

CODE:

3

SECTION:EMERGENCY PROCEDURES

REFERENCE : IMPLEMENTATION

IMPLEMENTATION OF THE STANDARD To better understand the Standard, please become familiar with the table of contents. Each section outlines what role each department must take in an emergency. The first section, “Fire Procedures” goes into great depth detailing all the standard emergency procedures. The sample evacuation plan that is provided in the “Fire Procedures Section” must be customized by hotel in order that the plan meets the needs of the hotel. The plan meets the needs of the hotel. The plan should then be reviewed on a regular basis as part of emergency planning and preparation. The GM, Rooms Division Manager, Chief Engineer and Security should become familiar with the Standards. Each individual section should then be passed on to the appropriate manger through training.

CODE:

4