Effectve Listner
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HOW TO BECOME A EFFECTIVE LISTENER
Maintaining comfortable eye contact. Reflecting appropriate feelings in facial expressions. Sitting/standing in an attentive posture. Listen to ideas behind the speakers words. Not upset by the speaker’s use of words. Seeking information and clarification. Summarizing what speaker has said. Consciously notice the speaker’s non-verbal behavior.
BARRIERS IN LISTENING
Equate With Hearing Uninteresting Topics Speaker’s Delivery External Distractions Mentally Preparing Response Listening for Facts Personal Concerns Personal Bias Language/Culture Differences Faking Attention
Maintaining comfortable eye contact. Reflecting appropriate feelings in facial expressions. Sitting/standing in an attentive posture. Listen to ideas behind the speakers words. Not upset by the speaker’s use of words. Seeking information and clarification. Summarizing what speaker has said. Consciously notice the speaker’s non-verbal behavior.
BARRIERS IN LISTENING
Equate With Hearing Uninteresting Topics Speaker’s Delivery External Distractions Mentally Preparing Response Listening for Facts Personal Concerns Personal Bias Language/Culture Differences Faking Attention
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