Dynasphere Hotel Management
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During the implementation you take advantage of our IT and business sector know-how. Our team always knows in which phase of the facility management project you are working:
Phase 1: Consultation and target definition
• Common definition of project target, responsibilities, time schedule and criteria for success.
Phase 2: Process analysis
• Current state analysis and concept development for more efficiency and service.
Phase 3: Implementation
• Joint implementation of the agreed project steps and integration into the existing IT environment.
Phase 4: Service
• The DynaSphere innovation guarantee includes continuous maintenance and further development
of the hotel facility management system as well as competent support.
From decentral to
Hotel Facility Management
central information processing:
Photos: Victoria-Jungfrau Grand Hotel & Spa, CH-Interlaken; Hotel Public Relation, D-München; DEM GmbH, D-Olpe
Reports
PEOPLE
ObjeCtS
BUILDINGS
ROOMS
DEM GmbH Biggestr. 16 · 57462 Olpe · Germany Phone +49 (0) 27 61 51 22 · Fax +49 (0) 27 61 51 23 E-Mail [email protected] · www.dynasphere.de
TRANSPARENCY – BEING INFORMED AT ANY TIME
Maybe you do not always know what is happening in
Professional
your hotel but with a modern facility management
address and contact
system you are always up-to-date as far as buildings,
management
rooms, objects and persons involved are concerned. External contractors such as suppliers, craftsmen and
CONTROL – KEEPING THE COMPLETE OVERVIEW
You pull the strings for the management of your hotel – whether it is a question of budget planning, current
SAFETY – HAVING A GOOD FEELING
Effective
Safety is a subjective feeling and different people ex-
Smooth
asset management
perience it in a different way. Comprehensive safety
operation
evaluation of assets or cost control. After the implemen-
functions of your facility management system aim at
tation of a Hotel Facility Management System, there will
Effective maintenance management has a great part
giving you a good feeling concerning the quality and
Important and necessary service intervals are centrally
be no unpleasant surprises.
in the conservation of value because the life of your
the smooth operation of your hotel.
recorded and can be combined with adequate reminder
Data entry
service providers are an essential part of hotel main-
of the infrastructure
tenance. A professional address and contact database
Improved
is developed in order to make these data centrally
cost control
assets is prolonged.
functions. Thus they do not only meet your demands
Quality promise „80–90 % of the active total assets
but guarantee a safe stay for your guests – from a properly maintained fire extinguisher to a working
have to be cultivated.“
A facility management system with continuous proc-
Michel Rey, Managing Director Hotel Baur au Lac Zürich
esses (such as quick replacement of a damaged piece of
tap.
The basic requirement for Hotel Facility Management is
available and to keep them up-to-date for permanent
the one-time data entry of the existing infrastructure
access. Thus you have all necessary contact data on
Automated service intervals and consistent process
– from buildings to rooms and individual objects – in
hand when you need them – whether a water pipe
management ensure the exact planning and controlling
furniture) supports the high quality standards of your
With little effort, legal regulations can also be inte-
such a detailed manner as you wish. Categorisations
has burst or a damaged piece of furniture has to be
of your maintenance costs. The continuous documen-
hotel. The guest hardly notices that something has been
grated into the facility management system.
and adjustments are carried out at the same time. Thus
replaced.
tation of working processes, e.g. the installation of a
replaced but always finds impeccable and high-quality
you always have an overview of your assets and their
new lift in a landmarked hotel, also contributes to a
interior.
condition.
better cost management.
TRANSPARENCY – BEING INFORMED AT ANY TIME
Maybe you do not always know what is happening in
Professional
your hotel but with a modern facility management
address and contact
system you are always up-to-date as far as buildings,
management
rooms, objects and persons involved are concerned. External contractors such as suppliers, craftsmen and
CONTROL – KEEPING THE COMPLETE OVERVIEW
You pull the strings for the management of your hotel – whether it is a question of budget planning, current
SAFETY – HAVING A GOOD FEELING
Effective
Safety is a subjective feeling and different people ex-
Smooth
asset management
perience it in a different way. Comprehensive safety
operation
evaluation of assets or cost control. After the implemen-
functions of your facility management system aim at
tation of a Hotel Facility Management System, there will
Effective maintenance management has a great part
giving you a good feeling concerning the quality and
Important and necessary service intervals are centrally
be no unpleasant surprises.
in the conservation of value because the life of your
the smooth operation of your hotel.
recorded and can be combined with adequate reminder
Data entry
service providers are an essential part of hotel main-
of the infrastructure
tenance. A professional address and contact database
Improved
is developed in order to make these data centrally
cost control
assets is prolonged.
functions. Thus they do not only meet your demands
Quality promise „80–90 % of the active total assets
but guarantee a safe stay for your guests – from a properly maintained fire extinguisher to a working
have to be cultivated.“
A facility management system with continuous proc-
Michel Rey, Managing Director Hotel Baur au Lac Zürich
esses (such as quick replacement of a damaged piece of
tap.
The basic requirement for Hotel Facility Management is
available and to keep them up-to-date for permanent
the one-time data entry of the existing infrastructure
access. Thus you have all necessary contact data on
Automated service intervals and consistent process
– from buildings to rooms and individual objects – in
hand when you need them – whether a water pipe
management ensure the exact planning and controlling
furniture) supports the high quality standards of your
With little effort, legal regulations can also be inte-
such a detailed manner as you wish. Categorisations
has burst or a damaged piece of furniture has to be
of your maintenance costs. The continuous documen-
hotel. The guest hardly notices that something has been
grated into the facility management system.
and adjustments are carried out at the same time. Thus
replaced.
tation of working processes, e.g. the installation of a
replaced but always finds impeccable and high-quality
you always have an overview of your assets and their
new lift in a landmarked hotel, also contributes to a
interior.
condition.
better cost management.
TRANSPARENCY – BEING INFORMED AT ANY TIME
Maybe you do not always know what is happening in
Professional
your hotel but with a modern facility management
address and contact
system you are always up-to-date as far as buildings,
management
rooms, objects and persons involved are concerned. External contractors such as suppliers, craftsmen and
CONTROL – KEEPING THE COMPLETE OVERVIEW
You pull the strings for the management of your hotel – whether it is a question of budget planning, current
SAFETY – HAVING A GOOD FEELING
Effective
Safety is a subjective feeling and different people ex-
Smooth
asset management
perience it in a different way. Comprehensive safety
operation
evaluation of assets or cost control. After the implemen-
functions of your facility management system aim at
tation of a Hotel Facility Management System, there will
Effective maintenance management has a great part
giving you a good feeling concerning the quality and
Important and necessary service intervals are centrally
be no unpleasant surprises.
in the conservation of value because the life of your
the smooth operation of your hotel.
recorded and can be combined with adequate reminder
Data entry
service providers are an essential part of hotel main-
of the infrastructure
tenance. A professional address and contact database
Improved
is developed in order to make these data centrally
cost control
assets is prolonged.
functions. Thus they do not only meet your demands
Quality promise „80–90 % of the active total assets
but guarantee a safe stay for your guests – from a properly maintained fire extinguisher to a working
have to be cultivated.“
A facility management system with continuous proc-
Michel Rey, Managing Director Hotel Baur au Lac Zürich
esses (such as quick replacement of a damaged piece of
tap.
The basic requirement for Hotel Facility Management is
available and to keep them up-to-date for permanent
the one-time data entry of the existing infrastructure
access. Thus you have all necessary contact data on
Automated service intervals and consistent process
– from buildings to rooms and individual objects – in
hand when you need them – whether a water pipe
management ensure the exact planning and controlling
furniture) supports the high quality standards of your
With little effort, legal regulations can also be inte-
such a detailed manner as you wish. Categorisations
has burst or a damaged piece of furniture has to be
of your maintenance costs. The continuous documen-
hotel. The guest hardly notices that something has been
grated into the facility management system.
and adjustments are carried out at the same time. Thus
replaced.
tation of working processes, e.g. the installation of a
replaced but always finds impeccable and high-quality
you always have an overview of your assets and their
new lift in a landmarked hotel, also contributes to a
interior.
condition.
better cost management.
During the implementation you take advantage of our IT and business sector know-how. Our team always knows in which phase of the facility management project you are working:
Phase 1: Consultation and target definition
• Common definition of project target, responsibilities, time schedule and criteria for success.
Phase 2: Process analysis
• Current state analysis and concept development for more efficiency and service.
Phase 3: Implementation
• Joint implementation of the agreed project steps and integration into the existing IT environment.
Phase 4: Service
• The DynaSphere innovation guarantee includes continuous maintenance and further development
of the hotel facility management system as well as competent support.
From decentral to
Hotel Facility Management
central information processing:
Photos: Victoria-Jungfrau Grand Hotel & Spa, CH-Interlaken; Hotel Public Relation, D-München; DEM GmbH, D-Olpe
Reports
PEOPLE
ObjeCtS
BUILDINGS
ROOMS
DEM GmbH Biggestr. 16 · 57462 Olpe · Germany Phone +49 (0) 27 61 51 22 · Fax +49 (0) 27 61 51 23 E-Mail [email protected] · www.dynasphere.de
During the implementation you take advantage of our IT and business sector know-how. Our team always knows in which phase of the facility management project you are working:
Phase 1: Consultation and target definition
• Common definition of project target, responsibilities, time schedule and criteria for success.
Phase 2: Process analysis
• Current state analysis and concept development for more efficiency and service.
Phase 3: Implementation
• Joint implementation of the agreed project steps and integration into the existing IT environment.
Phase 4: Service
• The DynaSphere innovation guarantee includes continuous maintenance and further development
of the hotel facility management system as well as competent support.
From decentral to
Hotel Facility Management
central information processing:
Photos: Victoria-Jungfrau Grand Hotel & Spa, CH-Interlaken; Hotel Public Relation, D-München; DEM GmbH, D-Olpe
Reports
PEOPLE
ObjeCtS
BUILDINGS
ROOMS
DEM GmbH Biggestr. 16 · 57462 Olpe · Germany Phone +49 (0) 27 61 51 22 · Fax +49 (0) 27 61 51 23 E-Mail [email protected] · www.dynasphere.de
Phase 1: Consultation and target definition
• Common definition of project target, responsibilities, time schedule and criteria for success.
Phase 2: Process analysis
• Current state analysis and concept development for more efficiency and service.
Phase 3: Implementation
• Joint implementation of the agreed project steps and integration into the existing IT environment.
Phase 4: Service
• The DynaSphere innovation guarantee includes continuous maintenance and further development
of the hotel facility management system as well as competent support.
From decentral to
Hotel Facility Management
central information processing:
Photos: Victoria-Jungfrau Grand Hotel & Spa, CH-Interlaken; Hotel Public Relation, D-München; DEM GmbH, D-Olpe
Reports
PEOPLE
ObjeCtS
BUILDINGS
ROOMS
DEM GmbH Biggestr. 16 · 57462 Olpe · Germany Phone +49 (0) 27 61 51 22 · Fax +49 (0) 27 61 51 23 E-Mail [email protected] · www.dynasphere.de
TRANSPARENCY – BEING INFORMED AT ANY TIME
Maybe you do not always know what is happening in
Professional
your hotel but with a modern facility management
address and contact
system you are always up-to-date as far as buildings,
management
rooms, objects and persons involved are concerned. External contractors such as suppliers, craftsmen and
CONTROL – KEEPING THE COMPLETE OVERVIEW
You pull the strings for the management of your hotel – whether it is a question of budget planning, current
SAFETY – HAVING A GOOD FEELING
Effective
Safety is a subjective feeling and different people ex-
Smooth
asset management
perience it in a different way. Comprehensive safety
operation
evaluation of assets or cost control. After the implemen-
functions of your facility management system aim at
tation of a Hotel Facility Management System, there will
Effective maintenance management has a great part
giving you a good feeling concerning the quality and
Important and necessary service intervals are centrally
be no unpleasant surprises.
in the conservation of value because the life of your
the smooth operation of your hotel.
recorded and can be combined with adequate reminder
Data entry
service providers are an essential part of hotel main-
of the infrastructure
tenance. A professional address and contact database
Improved
is developed in order to make these data centrally
cost control
assets is prolonged.
functions. Thus they do not only meet your demands
Quality promise „80–90 % of the active total assets
but guarantee a safe stay for your guests – from a properly maintained fire extinguisher to a working
have to be cultivated.“
A facility management system with continuous proc-
Michel Rey, Managing Director Hotel Baur au Lac Zürich
esses (such as quick replacement of a damaged piece of
tap.
The basic requirement for Hotel Facility Management is
available and to keep them up-to-date for permanent
the one-time data entry of the existing infrastructure
access. Thus you have all necessary contact data on
Automated service intervals and consistent process
– from buildings to rooms and individual objects – in
hand when you need them – whether a water pipe
management ensure the exact planning and controlling
furniture) supports the high quality standards of your
With little effort, legal regulations can also be inte-
such a detailed manner as you wish. Categorisations
has burst or a damaged piece of furniture has to be
of your maintenance costs. The continuous documen-
hotel. The guest hardly notices that something has been
grated into the facility management system.
and adjustments are carried out at the same time. Thus
replaced.
tation of working processes, e.g. the installation of a
replaced but always finds impeccable and high-quality
you always have an overview of your assets and their
new lift in a landmarked hotel, also contributes to a
interior.
condition.
better cost management.
TRANSPARENCY – BEING INFORMED AT ANY TIME
Maybe you do not always know what is happening in
Professional
your hotel but with a modern facility management
address and contact
system you are always up-to-date as far as buildings,
management
rooms, objects and persons involved are concerned. External contractors such as suppliers, craftsmen and
CONTROL – KEEPING THE COMPLETE OVERVIEW
You pull the strings for the management of your hotel – whether it is a question of budget planning, current
SAFETY – HAVING A GOOD FEELING
Effective
Safety is a subjective feeling and different people ex-
Smooth
asset management
perience it in a different way. Comprehensive safety
operation
evaluation of assets or cost control. After the implemen-
functions of your facility management system aim at
tation of a Hotel Facility Management System, there will
Effective maintenance management has a great part
giving you a good feeling concerning the quality and
Important and necessary service intervals are centrally
be no unpleasant surprises.
in the conservation of value because the life of your
the smooth operation of your hotel.
recorded and can be combined with adequate reminder
Data entry
service providers are an essential part of hotel main-
of the infrastructure
tenance. A professional address and contact database
Improved
is developed in order to make these data centrally
cost control
assets is prolonged.
functions. Thus they do not only meet your demands
Quality promise „80–90 % of the active total assets
but guarantee a safe stay for your guests – from a properly maintained fire extinguisher to a working
have to be cultivated.“
A facility management system with continuous proc-
Michel Rey, Managing Director Hotel Baur au Lac Zürich
esses (such as quick replacement of a damaged piece of
tap.
The basic requirement for Hotel Facility Management is
available and to keep them up-to-date for permanent
the one-time data entry of the existing infrastructure
access. Thus you have all necessary contact data on
Automated service intervals and consistent process
– from buildings to rooms and individual objects – in
hand when you need them – whether a water pipe
management ensure the exact planning and controlling
furniture) supports the high quality standards of your
With little effort, legal regulations can also be inte-
such a detailed manner as you wish. Categorisations
has burst or a damaged piece of furniture has to be
of your maintenance costs. The continuous documen-
hotel. The guest hardly notices that something has been
grated into the facility management system.
and adjustments are carried out at the same time. Thus
replaced.
tation of working processes, e.g. the installation of a
replaced but always finds impeccable and high-quality
you always have an overview of your assets and their
new lift in a landmarked hotel, also contributes to a
interior.
condition.
better cost management.
TRANSPARENCY – BEING INFORMED AT ANY TIME
Maybe you do not always know what is happening in
Professional
your hotel but with a modern facility management
address and contact
system you are always up-to-date as far as buildings,
management
rooms, objects and persons involved are concerned. External contractors such as suppliers, craftsmen and
CONTROL – KEEPING THE COMPLETE OVERVIEW
You pull the strings for the management of your hotel – whether it is a question of budget planning, current
SAFETY – HAVING A GOOD FEELING
Effective
Safety is a subjective feeling and different people ex-
Smooth
asset management
perience it in a different way. Comprehensive safety
operation
evaluation of assets or cost control. After the implemen-
functions of your facility management system aim at
tation of a Hotel Facility Management System, there will
Effective maintenance management has a great part
giving you a good feeling concerning the quality and
Important and necessary service intervals are centrally
be no unpleasant surprises.
in the conservation of value because the life of your
the smooth operation of your hotel.
recorded and can be combined with adequate reminder
Data entry
service providers are an essential part of hotel main-
of the infrastructure
tenance. A professional address and contact database
Improved
is developed in order to make these data centrally
cost control
assets is prolonged.
functions. Thus they do not only meet your demands
Quality promise „80–90 % of the active total assets
but guarantee a safe stay for your guests – from a properly maintained fire extinguisher to a working
have to be cultivated.“
A facility management system with continuous proc-
Michel Rey, Managing Director Hotel Baur au Lac Zürich
esses (such as quick replacement of a damaged piece of
tap.
The basic requirement for Hotel Facility Management is
available and to keep them up-to-date for permanent
the one-time data entry of the existing infrastructure
access. Thus you have all necessary contact data on
Automated service intervals and consistent process
– from buildings to rooms and individual objects – in
hand when you need them – whether a water pipe
management ensure the exact planning and controlling
furniture) supports the high quality standards of your
With little effort, legal regulations can also be inte-
such a detailed manner as you wish. Categorisations
has burst or a damaged piece of furniture has to be
of your maintenance costs. The continuous documen-
hotel. The guest hardly notices that something has been
grated into the facility management system.
and adjustments are carried out at the same time. Thus
replaced.
tation of working processes, e.g. the installation of a
replaced but always finds impeccable and high-quality
you always have an overview of your assets and their
new lift in a landmarked hotel, also contributes to a
interior.
condition.
better cost management.
During the implementation you take advantage of our IT and business sector know-how. Our team always knows in which phase of the facility management project you are working:
Phase 1: Consultation and target definition
• Common definition of project target, responsibilities, time schedule and criteria for success.
Phase 2: Process analysis
• Current state analysis and concept development for more efficiency and service.
Phase 3: Implementation
• Joint implementation of the agreed project steps and integration into the existing IT environment.
Phase 4: Service
• The DynaSphere innovation guarantee includes continuous maintenance and further development
of the hotel facility management system as well as competent support.
From decentral to
Hotel Facility Management
central information processing:
Photos: Victoria-Jungfrau Grand Hotel & Spa, CH-Interlaken; Hotel Public Relation, D-München; DEM GmbH, D-Olpe
Reports
PEOPLE
ObjeCtS
BUILDINGS
ROOMS
DEM GmbH Biggestr. 16 · 57462 Olpe · Germany Phone +49 (0) 27 61 51 22 · Fax +49 (0) 27 61 51 23 E-Mail [email protected] · www.dynasphere.de
During the implementation you take advantage of our IT and business sector know-how. Our team always knows in which phase of the facility management project you are working:
Phase 1: Consultation and target definition
• Common definition of project target, responsibilities, time schedule and criteria for success.
Phase 2: Process analysis
• Current state analysis and concept development for more efficiency and service.
Phase 3: Implementation
• Joint implementation of the agreed project steps and integration into the existing IT environment.
Phase 4: Service
• The DynaSphere innovation guarantee includes continuous maintenance and further development
of the hotel facility management system as well as competent support.
From decentral to
Hotel Facility Management
central information processing:
Photos: Victoria-Jungfrau Grand Hotel & Spa, CH-Interlaken; Hotel Public Relation, D-München; DEM GmbH, D-Olpe
Reports
PEOPLE
ObjeCtS
BUILDINGS
ROOMS
DEM GmbH Biggestr. 16 · 57462 Olpe · Germany Phone +49 (0) 27 61 51 22 · Fax +49 (0) 27 61 51 23 E-Mail [email protected] · www.dynasphere.de
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